8/10 - 좋아요
ANAND BABU
가족 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Arenal Kioro Suites & Spa offered a mix of delights and disappointments. Situated against the picturesque backdrop of the Arenal volcano, the resort boasts stunning views and spacious rooms.
Upon arrival at 6 PM, however, we encountered some initial hiccups. The room's air conditioning was not turned on, leading to an uncomfortably warm welcome. It took a considerable amount of time for the room to cool down, which was not ideal after a long journey. Additionally, the room key didn't work smoothly during check-in, causing a minor inconvenience.
Despite these initial setbacks, the resort's tranquil location provided a serene escape. The awe-inspiring view of the Arenal volcano from the resort added a touch of magic to our stay.
The morning breakfast spread offered a delightful array of options, ensuring a pleasant start to the day. However, the dinner options were limited and relatively expensive, detracting from the overall dining experience.
In summary, while Arenal Kioro Suites & Spa offers a serene setting with breathtaking views and spacious accommodations, there is room for improvement in terms of guest comfort upon arrival and dining options. With some adjustments, this resort has the potential to provide an even more memorable stay for its guests.