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인타운 스위트 익스텐디드 스테이 프랫빌 앨라배마 여행 후기

2 out of 5
인타운 스위트 익스텐디드 스테이 프랫빌 앨라배마
688 Summit Pkwy, Prattville, AL

이용 후기

6.6
평점 10 - 훌륭해요. 214개 이용 후기 중 59개" "
평점 8 - 좋아요. 214개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 214개 이용 후기 중 47개" "
평점 4 - 별로예요. 214개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 214개 이용 후기 중 52개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

4.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Alisa

2023년 10월에 1박 숙박함

4/10 - 별로예요

Bonnie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a rooster (no joke) that walks around the parking lot around 4-5am everyday that crows for 30 minutes or more straight-- very loudly. My room was not updated like the pictures show, old beds, nasty carpet ugly repainted cabinets etc.., not very clean( i bought Lysol for everything and wore flip flops in the shower) You get 2 towels, 1 roll of toilet paper and you cannot get more no matter how long you stay. Just a note i was not aware how "extended hotels" work so that is my ignorance if they all work the same way so ask before you book. There is NO cleaning/maid service,trash pick up, No blow dryer, iron, dishes, utensil, clothes hangers, breakfast/coffee or anything not even an ice tray in the freezer. The cabinets were repainted with a stain that splashed all over the white walls that at first we thought was blood. These places are meant i guess for a blue collar worker in town for a job just needing a place to rest. This is NOT for a vacation. ONLY plus It was cheaper and close by friends that we visiting. It did have a full size frig and we did not see any bugs. So overall as they say you get what you pay for.
2022년 4월에 4박 숙박함

6/10 - 괜찮아요

james

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 11월에 12박 숙박함

10/10 - 훌륭해요

Bryant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool
The stay was fine the management was great but it had a lot of roaches
2021년 11월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing
2021년 4월에 14박 숙박함

8/10 - 좋아요

Anna t

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for the $
Great for the money it couldn't be no better
2021년 2월에 2박 숙박함

6/10 - 괜찮아요

joe

You get what you pay for
Well the stay was awesome I mean your not going to get the space comfort you have everything you have on a reg motel just bigger and more of it and reasonable rates frfr there is nowhere that compares if you go by rates and space
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

Kari

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Deangelo

2020년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No service at all made my travel unpleasant so i will never return to in town
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No towels or wash cloths. Holes in the wall and paint peeling. Thugs hanging out outside all night and day. I'm pretty sure this place is a drug dealer hotel?
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

sylvia

좋아요: 직원 및 서비스
별로예요: 청결 상태
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 청결 상태, 객실의 편안함
More apt than hotel
Lobby closes at 7 pm. Had to call off premises attendent to check me in at 9 pm. Had to use cell phone light to read and sign paperwork outside. Would not open lobby. Also, had to leave key in room at 7am departure. Lobby not open till 11am. Room was okay. Bed spread "dated." Bathroom sink and shower both "drip." Could not shut completely off. I wanted inexpensive and basically thats what I got. Okay, but could have been better. Hotel directed more to long term guests, not 1 nighters.
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스
Was quite. Room ok... Smoke detector peeping when we walked in, no towels, tv not working
2019년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Room
The room was dirty. The carpet was nasty and the room smelled like smoke even though I booked a king size non smoking room. The sink in the bathroom was dirty it looked like someone spit on the faucet and it was never wiped off. There was no water pressure to take a shower.
2019년 8월에 2박 숙박함

4/10 - 별로예요

Robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

Jennifer 님, Auburn

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely disgusting: Bed Bugs. DO NOT STAY HERE!! I had checked in to the InTown Suites 5/11, checked out on 5/12. I was told that there isn't anybody on site on Sunday, to leave my key in the room and someone would come by to collect them. After checking out, my right arm from my wrist to my elbow was extremely irritated and itchy. Monday morning you could see a line of bed bug bites going down my arm (I have pictures). I have been trying since Monday to reach the property directly and cannot get in touch with anybody.
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was gross. Bugs, hairs, weird smells. I don’t recommend this place at all! It just felt so dirty. The outside area was absolutely gross as well. The buildings needed cleaned and the hallways and sidewalks needed a good pressure washing! Don’t stay here!
2019년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nasty. Bed bugs, not wht I reserved , receptionist rude
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Garland

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trash under the bed. Floor dirty. The flloor need mopping. Dirty tub hair in the tub. The pillow case was not clean. Never will stay there again.
2019년 2월에 2박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place. Price was right.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Grady

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Trip.
It was the nicest hotel stay I have ever had, everything was great. Kids and grand kids are coming in March have told them about the hotel and they want to stay at hotel.
2018년 12월에 9박 숙박함

2/10 - 너무 별로예요

E 님, Prattville, Al

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
We had to keep the lights on. It was infested with roaches.
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

Angela

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I wouldn't let my dog stay here
I have stayed here once before and the room was clean and no smell. Well this time was horrible. I reserved smoking...no smoking. The room was filthy. I went to office requested another room and I was told the room was clean and that's the only room available. Well, if 315 was cleaned Moses cleaned it. The sheets on both beds had burnt holes, comforters burnt holes, and room smell like mildew and mold. Thank GOD I bought cleaning stuff, cause I couldn't find another vacancy. I cleaned, cloroxed, and Lysoled for about 45 min to an hour. I stilI couldn't stay, I lost money that I could've spent on my grandbaby. I will never stay again or recommend Inn Town Suites in Prattville to anyone. I'd rather have stayed in my car.
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

Debbie

Not a very good experience. Probably never again.
This was the strangest night's visit I have ever had. Arrived, checked in, entered room...air was on 68, both tvs were blaring, very eerie feeling. Husband came in and checked out the room, everything was ok. Woke up the next morning with a Geico green creature in our window on the inside. Really!
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Tony 님, Madison, AL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is not a hotel/motel, these are apartment buildings with an office that has limited office hours. I understand now that you must check in by 7pm, or you don't get a room and as of this moment I have paid for something I didn't receive and have not received word on a refund or credit for future stay. I tried stopping by the office the next day at 3pm but it was locked (on a Friday afternoon.) Just be aware if you book a stay here that you might have to contact someone to open the office during business hours, and if it is after business hours of 7pm, you are out of luck.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst.. Experience .. Ever
Had a last minute trip to Montgomery. All my typical hotels were booked so I found this place, pictures looked ok so I booked it. I arrived at about 8:30 after a long day, and after some driving around I find it. So, I pulled in and walked to the office. Posted on the door was a " we close at 7 pm" sign and call this number. So, ok I called this number and it went to voicemail, and I got a text back that said "I can't talk right now, I'll call you back shortly". Um ok. So by that time a gentleman walks over to me with a paper in hand and I tell him who I was and that I made reservations via Orbitz. He did not have me on his list and he walked around the back and a lady walks out, who I believe was the GM. She told me they close at 7. I told her I had a prepaid Orbitz reservation for this evening. She replied that she ran the reservations from Expedia and one other site (I do not remember the name but it was NOT Orbitz ) and I was not listed. I was truly dumbfounded they were closed, after all they are a hotel? I was told they were an EXTENDED STAY hotel. Well to me that means they have kitchenettes. To them it means we close at 7pm. I explained again that I had prepaid thu Orbitz and she responded they are closed, computers are shut down and if it was not for a computer glitch she would not have even been there this evening. I asked " so what am I supposed to to?". The response was the same. We close at 7pm. Wow, just Wow. So I had to find another place.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mary-Margaret

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE MOST TERRIBLE, HORRIBLE, REALLY, REALLY BAD
No where at all, did I find that you had to check in by 7 pm, so when I got there at 10:30 pm, the office was dark and locked up tight. Therefore I had NO WAY TO GET MY KEY FOR MY ROOM, so if I hadn't had a friend with me, I WOULD HAVE BEEN SLEEPING IN THE PARKING LOT. Called them numerous times the next day, no answer, this number is no longer in service. Then when I finally got someone on the phone, she specifically said, "WE DIDN'T HEAR FROM YOU, SO THE BOOKING WENT BACK INTO OUR SYSTEM, AND THERE WILL BE NO CANCELLATION CHARGE." But then they did not remove the charge, they refused to remove it, because they said, they have no record of that conversation, and therefore classified me as a no-show for my reservation and charged me for the first night. THAT'S CRAZY AND RIDICULOUS, because I WAS NOT A NO-SHOW. I NEVER RECEIVED ANY INFO that check in was required by 7 pm. And they still refused to return my money, because I was still in that same system that they promised would not charge me cancellation, did just and exactly that. DO NOT STAY HERE.
2018년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nobody was available to check in after 7:00.
Nobody was available to check us in after 7:00 PM. Our flight was delayed and we were not able to contact the office. I was forced to find alternative lodging and pay out of pocket. When I contacted the after house number I was rudely told to go down the road and find a room. Very Poor customer service. I am still trying to get my refund from Expedia.
2018년 6월에 3박 숙박함

2/10 - 너무 별로예요

Franklin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not book this property.
Only rated overall and service because after booking I went to dinner and showed up at 8:00 pm to check in and was told that since I did not contact them prior to 7:00 pm I could not stay there!!! This is the first time I have been turned away from a hotel/motel at 8:00 pm after having a reservation. By the way,,,, you still have to pay for a room you do not get to stay in.... A total waste of money!!! Ended up paying for another place to stay.Do not book this place unless you want to pay them and another place for the same night.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Bri

No shower curtain or tub plug and the pool is broken.
2018년 5월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I had a late check in scheduled for 1am, they told me to call the phone number on the door when I arrived and the 24/7 attendant would bring my key to the main office so I could get into my room. I missed my connection flight, I tried calling the office and their reservations department, they didn't have the attendants number. I arrived at the hotel at 4:30am, I called the number, it went to voicemail 3 times. I left a message to call me back as soon as they woke up. I never received a call. I had to wait until the front desk opened at 11am to get my room key, it was the wrong kind of room. I am not impressed at all.
2018년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This is the worst hotel I have ever seen I literally slept in my car it was that bad
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

JJ

별로예요: 청결 상태, 객실의 편안함
No staff available at time of checkin. Room was not clean amd in good repair. We didn't stay there requested that we be provided another place to stay.
2018년 5월에 4박 숙박함

2/10 - 너무 별로예요

Arnold 님, Atmore, AL

별로예요: 직원 및 서비스
Did not hold my reservation
Made a reservation about three weeks in advance for two nights. Got a call early in the morning the day of arrival from the hotel advising that they had guests who did not check out, and no rooms were available for me. "You know how to take the reservation, you just don't know how to hold the reservation-- and that's the most important part of the reservation." (Seinfeld)
2018년 4월에 2박 숙박함

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent

6/10 - 괜찮아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
InTown Suites
When I first arrived, they didn't have a non smoking as I had requested. I did accept a smoking room since that was all they had and I was really tired. The room wasn't clean, the smoke literally suffocated me and I was unable to sleep. I sprayed, put carpet fresh down nothing could remove or mask the smell of the room. There wasn't a stove in the room as advertised, there were lots of small roaches in the room. Initially was very upset and disappointed. I called the front desk and told them I absolutely had to move and how uncomfortable I was and they were extremely apologetic and moved me to a non smoking room immediately. That room was like night and day. I was very pleased with that room. I felt really comfortable, it had all of the appliances. I will definitely stay again, if and only if the room I request is available and the price was Awesome as well.
2018년 2월에 3박 숙박함

10/10 - 훌륭해요

Neree (NiNi) 님, Prattville, AL

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an excellent stay. The only problem I had was when I was checking out. I went to the front office to turn in our key and the lady that was in the office was impolite when I opened the door at the office entrance. The prior day when I checked in I couldn't enter the office without a key. So, when I go to check-out I try using my key but the light blinks red, meaning the key was not working for me to enter. I knocked on the front window because I could see someone sitting down at the front desk. She says something but i can't hear it. I then wait a few seconds look back in the window and she's still sitting there. So I knock one more time on the wondow. She then stands up and leans over the counter some and yells at me, "The door is open!!". I open the door and went in. As I was coming in the door-way I looked and she was rolling her eyes, at my situation probably. That was very rude and poor customer service
2018년 2월에 1박 숙박함

6/10 - 괜찮아요

Ginger

2018년 1월에 10박 숙박함

6/10 - 괜찮아요

Angela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was mostly good except in my group we had 4 rooms. 3 rooms had very little toilet paper and 1 room didn’t have any.
2018년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
coffee is needed
2018년 2월에 1박 숙박함

6/10 - 괜찮아요

weslene

별로예요: 청결 상태, 직원 및 서비스
2018년 1월에 7박 숙박함

4/10 - 별로예요

dianne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
TV didn't work and nobody came to fix it, the microwave was nasty, the frig had food in it from previous guest and no toilet paper!!!
2018년 1월에 1박 숙박함