An absolutely disappointing experience.. We came in early, our fault... We didn't realize check in was at 3.. At 3pm we were issued a key to a room that wasn't ready yet.. Went back to to reception and we were issued another chalet... There are no fans or air-conditioning units in the chalet.. The chalet was infested with flies.. Drove up to reception and was handed a can of doom... So, no air-conditioning or fan and we can't keep the windows or doors open cos the flies are a bother.. I counted 35 flies in the lounge and room... The kitchen had cobwebs, the blinds were taken off, probably broken.. I thought I'd use the spa bath to cool down. But when I switched on the jets fly lavae had filled my tub... The toilet had a constant leak.. After giving up and deciding I'm leaving early the next morning I decided to go to bed where I was greeted by a fishmoth good night... An absolutely disappointing waste of money... And on our way out we were told.. "see you next time" I very much doubt that, unless the resort has a major spring clean and upgrade