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예약 가능 여부 확인

데이즈 인 바이 윈덤 모어헤드 여행 후기

2 out of 5
데이즈 인 바이 윈덤 모어헤드
170 Toms Drive, I-64 and Rte 32 at Exit 137, Morehead, KY

이용 후기

5.6
평점 10 - 훌륭해요. 357개 이용 후기 중 40개" "
평점 8 - 좋아요. 357개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 357개 이용 후기 중 82개" "
평점 4 - 별로예요. 357개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 357개 이용 후기 중 92개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

10/10 - 훌륭해요

Garvis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient food areas around
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

Delbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast is not good.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Patti

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast is very limited and it runs out before the cut off time.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Martin

좋아요: 직원 및 서비스
The staff were helpful and friendly. The hotel needs updates and cleaning.
2024년 4월에 1박 숙박함
답변 제공: Bona 님, 2024년 4월 4일
we really sorry abt bad experience we will work on it thank you

10/10 - 훌륭해요

alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Bona 님, 2024년 4월 4일
thank you

8/10 - 좋아요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was nice
답변 제공: Bona 님, 2024년 4월 4일
thank you

2/10 - 너무 별로예요

Nancy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SMELLY! The room we had smelled terrible. The HVAC was coated with crud and grime. Bed spreads had cigarette burn holes in them. This room was supposed to be a non-smoking room. The free breakfast was mini donuts, tiny muffins or yogurt cups. The person who did “check in” was not friendly. She acted like she hated her job. The sheets smelled of cigarettes. The electric outlets did not work for charging my phone. I had a terrible time trying to get to sleep and couldn’t wait to get out of there!! We booked this place because it had the Wyndham name associated with it. Wyndham should get rid of this place because it is damaging their brand.
2024년 3월에 1박 숙박함
답변 제공: Bona 님, 2024년 3월 25일
Sorry about your bad experience. This isn't typical for our location. We'll work to ensure it never happens again.

6/10 - 괜찮아요

Tina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Bona 님, 2024년 3월 25일
Thank you for the rating,

6/10 - 괜찮아요

Jenifer

Issues at check in were quickly takien care of. I was worried about the socket in the bathroom/sink counter. It was all broken and pieces came off when I tried to charge my phone. Cigarette holes in bothe the black keta and sheets. Non-smoking room has a weird smell but I took that as cleaner. TV equipment not plugged in, but was fixed. Thankful I had a second floor room. Area felt safe but just the same a flight of stairs was helpful. Other people staying were friendly and chatty.
2024년 3월에 2박 숙박함
답변 제공: Bona 님, 2024년 3월 18일
We're sorry for any problems you encountered at check-in. We will look into the electrical issue ASAP. Thank you for bringing it to our attention. Any time you have a problem please notify front desk that way we can take care of things before they become a bigger problem.

6/10 - 괜찮아요

Jean 님, Howell

좋아요: 직원 및 서비스
Nice room
2024년 3월에 1박 숙박함
답변 제공: Bona 님, 2024년 3월 18일
Thank you.

10/10 - 훌륭해요

Patti

2024년 2월에 1박 숙박함
답변 제공: Bona 님, 2024년 3월 25일
Thank you!

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The jacuzzi tub shocked me when turning off
2024년 2월에 1박 숙박함
답변 제공: Bona 님, 2024년 2월 19일
We're sorry about the accident. We will look into that as we haven't had that happen before.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
That’s nasty…
We needed a quick, cheap place to stay for the night and unfortunately, did not read the reviews before booking. Not only was there poop stuck to the underside of the toilet bowl, there were roaches in our room. Definitely will not be staying here again.
2024년 1월에 1박 숙박함
답변 제공: Bona 님, 2024년 2월 19일
We're sorry you had a bad experience. We will pass along this information to housekeeping and maintenance.

8/10 - 좋아요

Lena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed in room 214 told the room was very clean and the bed was nice and big, the side that our broom was on was down the hill from the gas station so that made it easy to go get drinks and snacks throughout the night, there is a Mexican restaurant within walking distance. Both up and down the road there are tons of restaurants and it's really close right off to the interstate so that makes it very nice. We plan in the future to stay here again overall it was really nice
2024년 1월에 1박 숙박함
답변 제공: Bona 님, 2024년 1월 8일
Thank you for your kind words. We really appreciate your business.

2/10 - 너무 별로예요

Jason

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have bedbugs. Drug paraphernalia and random stuff people lose or forget and leave behind.
2023년 12월에 1박 숙박함
답변 제공: Bona 님, 2024년 1월 8일
We're sorry for the bad experience. We'll do better to try and catch the things people leave behind. We work closely with an exterminator as is the standard in the industry to take care of the other issues you experienced.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Bona 님, 2024년 1월 8일
Thank you!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Dirty, scary, uncomfortable
I walked into the room and immediately turned around and found somewhere else to stay
2023년 12월에 2박 숙박함
답변 제공: Bona 님, 2023년 12월 15일
I would like to take this opportunity to apologize for your unpleasant experience as a guest of our Days Inn by Wyndham Morehead. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into.Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you. Please feel welcome at our hotel in your future travels. Sincerely, Bona PatelManager

2/10 - 너무 별로예요

tracy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not stay at this property again. I was waking in the middle of night with roaches crawling on me. After turning on the light and discovered that there was all over the end table. Immediately got up and packed my stuff and went to the surface desk and got a refund. Tape around the shower head bad conditions of the room. One of the worst days ends I've ever been at
2023년 12월에 1박 숙박함
답변 제공: Bona 님, 2023년 12월 14일
I would like to take this opportunity to apologize for your unpleasant experience as a guest of our Days Inn by Wyndham. We appreciate the time that you took to bring this matter to our attention and we assure you that the matter will be looked into. We work closely with a pest control company who regularly treats our rooms and we have informed them of the matter. Once again, I apologize for your unpleasant stay and any inconvenience it may have caused you. Please feel welcome at our hotel in your future travels and rest assured that it will not happen again.

2/10 - 너무 별로예요

Michael D

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty. Towels were stained. Only one lamp in room that worked and it had to be unplugged to turn off. Crack under door big enough to stick your fingers through. So called 'breakfast' was a tiny muffin, small yogurt and a piece of toast. Furniture was wore out. I wouldn't recommend this motel to anyone!
2023년 12월에 1박 숙박함
답변 제공: Bona 님, 2023년 12월 14일
We're sorry our room didn't meet your expectations. We will work to correct the issues you experienced and we are glad you brought them to our attention. We're also sorry that breakfast did not meet your expectations as well. We only offer a free continental breakfast at this hotel.

2/10 - 너무 별로예요

Renee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Refused to even stay. Place had roaches. Stains all over bedding, curtains, lamp shades. Bathroom sink didn’t even have a faucet. Absolutely disgusting!
2023년 12월에 1박 숙박함
답변 제공: Bona 님, 2023년 12월 14일
I would like to take this opportunity to apologize for your unpleasant experience as a guest of our Days Inn by Wyndham. We appreciate the time that you took to bring this matter to our attention and we assure you that the matter will be looked into. We work closely with a pest control company who regularly treats our rooms and we have informed them of the matter. Once again, I apologize for your unpleasant stay and any inconvenience it may have caused you. Please feel welcome at our hotel in your future travels and rest assured that it will not happen again.

4/10 - 별로예요

Claudia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I was bit terribly by “BED BUGS” and I am still in a great deal of discomfort!!! I regret not checking out as soon as we saw a few bugs, If I hadn’t been so tired, or had we realized that the bugs we saw were bed bugs, we would have left immediately!!! The day staff was very friendly and pleasant!!!
2023년 11월에 3박 숙박함
답변 제공: Bona 님, 2023년 12월 6일
We're sorry about the inconvenience you experienced. This room was just brought to our attention and is being fixed. We're sorry we can't control what people bring into the hotel, but we will take care of it.

2/10 - 너무 별로예요

Debra

2023년 11월에 1박 숙박함
답변 제공: Bona 님, 2023년 12월 6일
Sorry you had a bad experience.

2/10 - 너무 별로예요

Christena

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Clean sheets? Place was filthy! Had roaches!dust u could write in, toenail clippings on carpet. There were no signs of bedbugs only reason we stayed!!!
2023년 11월에 1박 숙박함
답변 제공: Bona 님, 2023년 12월 14일
I would like to take this opportunity to apologize for your unpleasant experience as a guest of our Days Inn by Wyndham. We appreciate the time that you took to bring this matter to our attention and we assure you that the matter will be looked into. We work closely with a pest control company who regularly treats our rooms and we have informed them of the matter. Once again, I apologize for your unpleasant stay and any inconvenience it may have caused you. Please feel welcome at our hotel in your future travels and rest assured that it will not happen again.

2/10 - 너무 별로예요

Alonta

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has an open door to the outside, it needs to be remodeled some of the rooms my friends stayed inside had bugs and light power issues.
2023년 11월에 2박 숙박함
답변 제공: Bona 님, 2023년 12월 6일
We're sorry you had a bad experience. We're working on it.

2/10 - 너무 별로예요

Sherry

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible, nasty place. Stay far away
답변 제공: Bona 님, 2023년 10월 30일
Sorry about the inconvenience.

8/10 - 좋아요

Linda

가족 여행
좋아요: 객실의 편안함
Had to wait a while until someone showed up but after that it was fast
2023년 10월에 1박 숙박함
답변 제공: Bona 님, 2023년 10월 30일
Sorry it took someone a while to show up. Sometimes we get a little busy.

4/10 - 별로예요

Angela

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Bona 님, 2023년 10월 30일
Sorry for the bad experience.

4/10 - 별로예요

Jill

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The towel rack was broken on one of our rooms. The ac didn’t work in the other.
2023년 9월에 3박 숙박함
답변 제공: Bona 님, 2023년 10월 19일
We're sorry about the bad experience. We will fix all problems.

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While I expected the property to be run down and old I was shocked when I walked in. I checked in at 3:15 (check-in time was 3pm), front desk gave me my room and I headed over to a room where the housekeeper was still inside working. Okay, I hung out in my car. When I got inside I wasn't surprised by the holes in the bedding, or the dingy carpet, or the smell. What I WAS surprised by was the urine on the toilet seat (the housekeeper was JUST in there), the dead bugs on the bathroom floor, the hairs in the shower. Everything was so gross. I've stayed in a lot of nasty places as I'm on the road a lot and I usually just need a quick place to crash before heading back out. After this I bought a bed and travel toilet for my vehicle, literally done.
답변 제공: Bona 님, 2023년 10월 19일
Sorry you had a bad experience. We have new housekeeping and we will notify the housekeeper.

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel definitely needs a repaint and refresh, but the staff were friendly and everything went smoothly. The beds were very comfortable.
2023년 9월에 1박 숙박함
답변 제공: Bona 님, 2023년 10월 19일
We're working on the repaint as we speak and new things are coming!

6/10 - 괜찮아요

Hector

별로예요: 직원 및 서비스
Front desk left unattended for 30 plus minutes while a long line formed to check in.
2023년 9월에 1박 숙박함
답변 제공: Bona 님, 2023년 10월 19일
Sorry about the bad experience.

10/10 - 훌륭해요

Peggy Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good night
2023년 9월에 1박 숙박함
답변 제공: Bona 님, 2023년 10월 19일
Thank you!

10/10 - 훌륭해요

Derrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing
2023년 9월에 1박 숙박함
답변 제공: Bona 님, 2023년 9월 18일
Thank you Derrick! We appreciate your business!

4/10 - 별로예요

Brier

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No shower curtain in shower no wash cloth shower was slimy and dirty way to over priced for what it is
2023년 9월에 1박 숙박함
답변 제공: Bona 님, 2023년 9월 13일
We're sorry for the bad experience. Any time there is a problem with your room, notify front desk staff for a fix. If you don't tell us. We can't fix it. Don't wait until the next day.

6/10 - 괜찮아요

Samuel

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Older building and not too many amenities. Bed was very comfortable and good TV reception. Channnel choice not great, but had movie channels.
2023년 8월에 1박 숙박함
답변 제공: Bona 님, 2023년 8월 5일
Sorry you had some bad experiences.

4/10 - 별로예요

BONNIE

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs paint, clean carpets, Bathtub is stained (maybe dirty too) Shower Curtain had holes. Bedspreads and Sheets were stained and had cigarette holes. it did not feel all that safe.
2023년 7월에 2박 숙박함
답변 제공: Bona 님, 2023년 8월 5일
Sorry you had a bad experience.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good stay
Dirty, smelly, wet carpet under sink, sticky floor in bathroom, felt a little less than safe,
2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 8월 5일
Sorry you had a bad experience.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Can’t recommend
There were flies and roaches in the room. It was not very clean. Actually considered leaving but just swatted the flies and slept fully clothed. It was cheap and at least the beds were comfortable.
2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 7월 31일
Sorry forthe bad experience. We'll look into the problems you experienced!

2/10 - 너무 별로예요

Michelle 님, Stephenson

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 7월 31일
Sorry for the bad experience!

2/10 - 너무 별로예요

Misty

2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 8월 20일
Sorry you had a bad experience.

2/10 - 너무 별로예요

Todd

연인과의 여행
별로예요: 직원 및 서비스
It was close to good places to eat
2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 7월 17일
Sorry you had a bad experience, next time, you should report any problems to the front desk.

2/10 - 너무 별로예요

David 님, Bethel Park

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Bona 님, 2023년 7월 17일
Sorry about the bad experience, please notify the front desk of any problems so that we can make it right before you write negative reviews.

2/10 - 너무 별로예요

Sheila

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay; beware!!!!!!!!!
The Days Inn in Morehead Kentucky is horrible. Don’t stay at this establishment! There were roaches, the furniture was broken, not enough outlets for our electric equipment, cigarette burns on the bedding and more. Overall run down and dirty.
2023년 6월에 1박 숙박함
답변 제공: Bona 님, 2023년 6월 29일
Sorry to hear you had a bad experience. This is not typical of a stay at our hotel. Proper staff will be notified to check out the problems you experienced.

6/10 - 괜찮아요

steve

Cheap hotel nothing great.
They advertised a breakfast but as most hotels today after covid it was a real disappointment. A small pack of doughnuts, a yogurt and coffee. All the hotels are falsely claiming they serve a breakfast by showing photos of a breakfast room full of items like eggs, sausage, waffles and when you get there its another story.
2023년 6월에 2박 숙박함
답변 제공: Bona 님, 2023년 6월 29일
We're sorry you were disappointed with the breakfast. This hotel has never offered hot breakfast, It is and has always been a continental breakfast.

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
The hotel is in disrepair. The toilet rocked when yours sat down. The door had to be slammed in order for it to close. The refrigerator was dirty. Overall the room was not very clean.
2023년 6월에 1박 숙박함
답변 제공: Bona 님, 2023년 6월 9일
Sorry about your experience. That toilet and door have since been fixed as maintenance was not made aware of the problem due to housekeeping not communicating issues, as well as other housekeeping issues which are being worked on at the moment. This is not how we like your stay to be and we try to correct everything that is brought to our attention.

2/10 - 너무 별로예요

Victoria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was filthy. There was evidence of bed bugs, marijuana on the nightstand, aluminum foil and gloves in the drawer. The sink had hair in it and there was debris all over the floor. There were people scattered all over the parking lot, talking and grilling food. They refused to give a refund when I complained. I left anyway, there was no way I was ever going to sleep in that room!! It was disgusting!
2023년 6월에 1박 숙박함
답변 제공: Bona 님, 2023년 6월 9일
Sorry to hear you had a bad experience. We do have a work crew on site and they do have to cook their food outside as it's a violation for them to cook indoors per the fire marshal. We ask them to be courteous to other guests who are just passing through and need a place to rest. As for housekeeping, we're training a new crew to replace some of the housekeepers who were doing a substandard job..

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Morehead Graduation/last minute booking
The door definitely needs fixing, can see the outside thru cracks. The mattresses and bed linens need burnt and new ones in their place lol. The lady at the front desk was very pleasant! I’ve stayed in worse, but this place kinda shady lol.
2023년 5월에 1박 숙박함
답변 제공: Bona 님, 2023년 5월 25일
Sorry about your bad experience. We have purchased new weatherstripping for doors but rely on housekeeping to notify maintenance. They will be fixed on your next visit!

6/10 - 괜찮아요

Stuart

You should hire help, I arrived at 1800 hrs and my room wasn't ready, there was a lot of activity late,
2023년 5월에 1박 숙박함
답변 제공: Bona 님, 2023년 5월 22일
We're sorry for the bad experience.

2/10 - 너무 별로예요

Kathryn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t
I’d sleep in my car before I stay here again!
2023년 5월에 2박 숙박함
답변 제공: Bona 님, 2023년 12월 14일
We're sorry you had a bad experience.