외관

라 퀸타 인 & 스위트 바이 윈덤 모건 시티 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 321개 이용 후기 중 97개" "
평점 8 - 좋아요. 321개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 321개 이용 후기 중 55개" "
평점 4 - 별로예요. 321개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 321개 이용 후기 중 53개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Duane

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for a whirlpool suite. Whirlpool overflow was broken and controls had been jury rigged to make them work. Shower curtain was too short, allowing water to run out into floor. Large slick tiles were used in the bathroom, making the process of standing on a wet floor very unsafe. The bracket in the shower meant to hold up the hand held device was broken, thus it had to be held at all times, or let it hang and use the other shower head that was at neck level. The smoke detector was falling off the wall; just being held up by it's wiring. The TV would work a few minutes and then signal loss would come up on the screen for anywhere from 30 seconds to many minutes. The ONLY good thing? I didn't see any bugs. Morgan city should take a cue from Bowling Green Kentucky La Quinta. I know that this hotel chain has the ability to do a good job, but it seems some care and some don't. This place was also in the top three most expensive places we stayed at on this 19 day trip. SMH
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jenny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arriving at the hotel, there were what appeared to be prostitutes and a pimp sitting and walking around aimlessly right outside the entrance of the hotel. Going into the hotel, the lobby was unappealing. The front desk furniture had damages and the decor was dated. There was a sticky drink spill right in front of the elevator so I notified the front desk person but it took hours for them to clean it up. People were trying to walk around it to avoid slipping. After it was eventually mopped up, they didn’t do a good enough job at cleaning it. There was still some spillage. The walls of the inside of the hotel were damaged and some areas had touch up paint that didn’t match the rest of the walls. It was much worse entering the room. The furniture had broken pieces, the microwave was missing knobs, the lamp was broken and the remote to the tv wasn’t working at times. The carpet was old and had stains. The view looking out of the window was the backyard of a Trailer park. The gym there(size of a closet)was a crappy treadmill, 2 dumbbells and a yoga ball. Breakfast looked terrible. Not going back again.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Yunaisy

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No esta en buenas condiciones
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Christa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled my cigarette smoke in a non-smoking room. The amenities were all rusted, and the bed had a big dip in it.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Debra

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The morning desk person. Nothing else only a botton sheet no top sheet ùnder the comforter on both beds ask other guest and they had botton flat comforter and a cover sheet?? So why didnt we it felt gross the shower dint work oror the exhaust fan in the bathroom when I reported they said there was nothing they could do because the maintenance man will not come in till Mondaythe
2024년 1월에 1박 숙박함
답변 제공: Sharnell Ruffin AGM 님, 2024년 1월 31일
Dear Ms. Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, missing a sheet on bed, guest laundry was dirty
2024년 1월에 1박 숙박함
답변 제공: Sharnell AGM 님, 2024년 1월 31일
Dear Mr. Robert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Chad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The WiFi doesn’t work and it’s like a party 24/7 with all the guys staying for work. Even if you ask the staff to say something about loud music at 3AM they just say (what do you expect me to do). Highly unprofessional and will never stay again.
답변 제공: Sharnell Ruffin AGM 님, 2024년 1월 31일
Dear Mr. Chad, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Chad

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very rude and fridge and microwave was dirty with food in it.

4/10 - 별로예요

Joanna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Leng 님, Tomball

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Rekiya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Vincent

출장 여행
별로예요: 편의 시설/서비스
Waffle maker didn’t work and coffee didn’t have creamer result available also rooms weren’t kept up my sheets were changed maybe once a week and the fridge still had food from whoever stayed in it last
2023년 11월에 6박 숙박함

2/10 - 너무 별로예요

Lance

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a suite that showed as being available but upon checking in, they informed me that it's been booked "for months". They put me into a double queen room instead and offered no partial refund for the extra I paid for the more expensive room. There was a also persistent beep from a smoke detector down the hall. The location is good though. Close proximity to a gas station and a good Mexican restaurant.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Chris

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was horrible. My room was not cleaned when I walk in. Roaches everywhere, No linen on beds, huge urine stains on beds and feces all in the bathroom.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Eliézer Ausencio

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Fernando

2023년 11월에 1박 숙박함

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 11월 11일
Thank you!

4/10 - 별로예요

Helen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sharnell 님, 2023년 10월 23일
I'm sorry to hear that your stay wasn't what expected.

8/10 - 좋아요

Jeff

2023년 10월에 2박 숙박함
답변 제공: Sharnell 님, 2023년 10월 17일
Thank you for leaving us a review! I'm happy to hear you enjoyed your stay with us.

2/10 - 너무 별로예요

Jobi

2023년 10월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 11월 11일
Sorry to hear your stay with us wasn't what you expected.

6/10 - 괜찮아요

LORINDA

2023년 9월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 10월 17일
Thanks for leaving us a review!

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 10월 17일
Thanks for leaving us a review!

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In the middle of everything needed
2023년 9월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 10월 17일
Thank you for leaving us a review!

10/10 - 훌륭해요

Cailyn

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
What we needed but...
Overall everything was great. We only needed a place to put our heads down at night so we did not need much but as an older hotel, it does need some updates.
2023년 9월에 3박 숙박함
답변 제공: Sharnell 님, 2023년 10월 17일
Thank you for leaving us review! I'm pleased that you enjoyed your stay with us.

4/10 - 별로예요

Cindy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a very good stay
It was not clean. Behind chair were pieces of paper ,busted balloons and who knows what else.I was not putting my hands it it. There could have been a needle in it. I had to leave room to go to front desk BECAUSE there are NO phones in room. the refrigerator was ice over so bad it wasn't working right. Free breakfast consist of scramble egg, bread ,cereal, one type milk a couple pastries.No fresh fruit,no waffle batter ,No kinds of juices, no kind of meat, no biscuit and gravy and etc. Was a Great price per night. Bath room had a toilet seat that moved , no Bars around tub , tub VERY slipper, chipped ,stopper broken and laying aside, and no place to put your soap,shampoo bottle or face towel. Facets on laboratory was glued together. Wall receptacles with no covers
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Fernando

In the middle of everything
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Hank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Giovanni

출장 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

DEVONTAE

2023년 8월에 1박 숙박함

4/10 - 별로예요

its

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will not recommend
2023년 7월에 2박 숙박함
답변 제공: Sharnell Ruffin 님, 2023년 8월 5일
I'm so sorry to hear that, and please accept my apology on behalf of the hotel establishment.

6/10 - 괜찮아요

Barret

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Likely won't stay again at this one.
I've stayed at allot of LA quinta with great results, but My wife specifically stated that we won't be staying there again at the Morgan city one. It was not that horrible, but she found hair all on the bed. When we got there, it took until after midnight to get to room cool enough to fall asleep, the ac unit looked like it was dirty and freezing up. My wife and son went to the pool the next day, she says there was plenty of broken flooring near the pool to cut your feet, and the lounge chairs were broken, she sat in the only good one, only for it to break and she fell back onto to concrete. So it definitely needs some updating. Not there fault, but you could hear guest running up and down the halls and slamming doors all night.
2023년 7월에 1박 숙박함
답변 제공: Sharnell Ruffin 님, 2023년 8월 5일
I'm so sorry you all had to go through what you guys went through. please accept my apology on behalf of the hotel establishment,

8/10 - 좋아요

Jesus

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room and clean
2023년 6월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 8월 5일
Thank you and I hope we'll see you again!

8/10 - 좋아요

GORKEM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
"okay" category hotel but I have seen other La Qiunta Inn much worse than this one so this is in better condition than the others.
2023년 6월에 1박 숙박함
답변 제공: Sharnell 님, 2023년 6월 22일
Thank you for staying with us, I will share your feedback with the hotel staff.

6/10 - 괜찮아요

KIMBERLY

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool area nasty and the piil needs to be refinished at the bottom. Makes it look nasty and dirty! Not one lounge chair by the pool was not broken! Please consider sprucing up the breakfast area and the breakfast itself!
2023년 6월에 1박 숙박함
답변 제공: Sharnell Ruffin 님, 2023년 6월 19일
We would like to take this time to thank you for your feedback. All feedback is valuable to us, as we always want to hear the guest experience. We will be using your review to better accommodate or guest in the future. Thank you for your business!

2/10 - 너무 별로예요

rachel

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
nothing
2023년 5월에 5박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 23일
Thank you for your feedback. We are sad to hear that your recent stay with us wasn't pleasant. My team & I will use this opportunity to apologize for the inconvenience we may have caused during your stay.

6/10 - 괜찮아요

Helle

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
Thank you for your feedback & your business! We hope that you enjoyed your stay & come back to visit us while in the area.

10/10 - 훌륭해요

Shemery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
Love to hear it!! We thank you for your recent stay & value your business. Don't hesitate to come back & visit us!!

8/10 - 좋아요

Gwendolyn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The La Quinta was a great choice of stay. Clean rooms and a helpful staff. Located in the center of town, by an East West running interstate ramp, and next to a good food place, near gas stations, and some lights entertainment. It has a pool and exercise room. Good area between the two main roads through Morgan City. Rates by night are very reasonable.
2023년 4월에 3박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
Awesomeness!! We greatly appreciate the kind words you have mentioned & we thank you for giving us the opportunity to accommodate you while in the area!

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
We greatly appreciate your business & value your feedback.

10/10 - 훌륭해요

kirt

2023년 4월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 23일
Thank you for your positive feedback. We appreciate your business & value your support.

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 객실의 편안함
Mid range hotel, friendly staff!
Staff was very friendly and helpful. Room had a musty/wet smell, so we bought a Febreeze air freshener, which helped! Hotel was older and needed some repair. Bed was comfy.
2023년 4월에 2박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
Awesome! We greatly appreciate your feedback & value your business. My staff joins me in thanking you for staying at our property.

8/10 - 좋아요

Mikael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal location near restaurants
2023년 4월에 4박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
We greatly appreciate your feedback!

4/10 - 별로예요

Gabriel D

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It’s not my problem that hot breakfast wasn’t available. Why advertise for something you don’t get. Not a happy camper
2023년 4월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 5월 16일
Thank you for feedback, we appreciate your business! We do apologize, we have been waiting on a few inventory items for our breakfast display.

2/10 - 너무 별로예요

Christopher

가족 여행
별로예요: 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: KIA DALCOUR 님, 2023년 3월 28일
Thank you for your feedback. We are sorry your most recent stay with us wasn't pleasant. I've shared your feedback with our team & we will be working hard to fix those type of issues. Again, we hope this doesn't affect our future business with you. We hope you will give us another opportunity to accommodate you.

10/10 - 훌륭해요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
happy campoer
I was cozy and friendly people
2023년 3월에 2박 숙박함
답변 제공: KIA DALCOUR 님, 2023년 3월 27일
Awesome!!! We are so happy to hear you had a great stay at our property. I've shared your feedback with our staff & they join me in thanking you for your support!

2/10 - 너무 별로예요

Kathy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
We booked a jacuzzi room only to be told that room was a roll over we were offered another suite but jets didnt work hotel was very outdated and sheets looked like they were dirty and towels stink the only thing i can say good about this stay was the guy that checked us in was nice and finny other then that i will never stay here again
2023년 3월에 1박 숙박함
답변 제공: KIA DALCOUR 님, 2023년 3월 27일
Thank you for your feedback. We are saddened to hear your most recent stay wasn't enjoyable. We have taken your feedback & will take necessary actions to make sure this type of experience doesn't happen again.

2/10 - 너무 별로예요

KaSondra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is so gross and disgusting it might as well be a run down drive-up motel. Where to start on this horrible experience. The door locks didn't work to the doors on the side of the building so they were constantly propped open or not latched. The updated rooms were dirty with rusty appliances, extremely loud cooling / heating unit. Customer service was beyond rude. Laundry services were also broken. Ice machines were broken. The refrigerator in the room was also broken. We payed the fee to check in early, and decided we couldn't stay there and hotel management was beyond rude, and refused to give us our money back. Instead, they made us pay for the early check-in fee and a whole day, and when you call the corporate number to complain they tell you there's nothing they can do and it's completely up to the business manager. This hotel while looks nice from the outside is extremely deceiving. It is an absolute garbage dump that should be avoided at all costs, unless you like overpaying for a stinky, loud, broken down, dilapidated room that makes you feel as though you'll be going home with bed bugs. I should have taken other reviewers advice on here and just avoided. STAY AWAY!!
2023년 3월에 4박 숙박함

6/10 - 괜찮아요

Andrea

2023년 3월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2023년 3월 16일
Greatly appreciate your feedback & we value your business as well as your support. Hope to see you again in the near future!

8/10 - 좋아요

Beth

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Disappointed
No internet service and there was hairs on our shower walls. Didn’t have plates for breakfast
2023년 2월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2023년 3월 16일
We appreciate your feedback! Sorry for the issues you experience during your recent stay with us. We greatly appreciate your business & we hope to have you back in the near future, thank you!

10/10 - 훌륭해요

Shelly

2023년 2월에 1박 숙박함
답변 제공: Kia Dalcour 님, 2023년 3월 16일
Awesome to hear! Greatly appreciate your feedback & we value your support. Hope to see you again in the near future!