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예약 가능 여부 확인

모텔 6 뉴포트, 테네시 여행 후기

2 out of 5
모텔 6 뉴포트, 테네시
255 Heritage Boulevard, I-40 at SR 32/Cosby Highway, Exit #4, Newport, TN

이용 후기

6.6
평점 10 - 훌륭해요. 569개 이용 후기 중 112개" "
평점 8 - 좋아요. 569개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 569개 이용 후기 중 123개" "
평점 4 - 별로예요. 569개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 569개 이용 후기 중 78개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Teresa 님, Tremonton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable price
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
personel was wonderful
2024년 4월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 15일
Hi Michelle, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

6/10 - 괜찮아요

Wanda

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Kisha,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 - 좋아요

Amanda

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed at this Motel 6 many times. Thank you for cleaning up the dog area. The last time we stayed here was not good. The entire dog area was filled with poop. It made it difficult to take the dogs out to do their business. We clean up after our dogs, and I find it very sad that a lot of people don’t. One suggestion: please keep poop bags in the doggie bag area. They were currently empty and have been empty on every visit there except for in July 2023. I always keep bags in my pocket, but not everyone does. I was pleasantly surprised to see how they cleaned up the property on this visit.
2024년 1월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Julio

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs in room, dirty sheets poor tv signal
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Julio,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Kisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Janice

가족 여행
The room was half was decent, it had dead bugs on the floor, one bed the mattress was sinking in and the shower curtain had mold on it. It was replaced but my husband had to hang it, the employee did not offer to do it. We had to keep asking for towels etc. This morning we went to the front desk five times to ask for toilet paper, no one came to the desk. We ran out of toilet paper. People was working on their vehicles changing oil and leaving in the area where the dogs had to walk.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Mireya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to main hwy, gas, food, and more
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Jesse

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's hard to get towels or any service for that matter. Guests screaming and yelling at 3a.m.
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Melanie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
motel 6
stay was good room was clean and comfortable
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Gary,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

6/10 - 괜찮아요

Jacqueline

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The nicest staff. The hotel room was grungy and it reeked of smoke.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Lenora

가족 여행
별로예요: 객실의 편안함
I paid early for the rooma and got there at 430 p.m. which is 2 hours after check in and my room wasn't ready.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Lenora,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 - 너무 별로예요

Amanda

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I reserved a single queen bed, smoking. I was told at check in that it was a non smoking room. That should have been the first red flag. I get to the room and it has 2 full size beds & cigarette burns holes all in the blankets. The water pressure was terrible. The room was actually fitly. It looked like they had not mopped in days. Worth experience ever!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Amanda,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 - 너무 별로예요

Zachary

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad elevator and rooms
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Zachary,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 - 괜찮아요

Elwyn

가족 여행
We had to wait for almost 3 hours before our room was ready.
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Kristie

Location is great and it was quiet However, the floors had not been properly cleaned in a long time The bedspreads had an old smell to them as if they hadn’t been changed or washed recently No ventilation in the bathroom There was what looked like an unused pull-up stuffed in the vent. Towels weren’t much to speak of Staff would rather avoid customers than take care of them. Got a good rate thru the booking online site but don’t plan to stay there again
2023년 10월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Stephen A.

2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a long, drive, late check-in. Lobby smelled like cigarette smoke and mildew. Got to the room on the non-smoking floor, everything smelled like smoke. The toilet was clogged when we came in the room and the refrigerator sounded like a jet plane taxiing on a runway. The whole place was in disrepair. Very minimal basic amenities, no shampoo, hair dryer or clothes iron.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 6일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Travis

2023년 9월에 1박 숙박함

8/10 - 좋아요

Arthur

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 8월에 1박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dissatisfied
The outside looked fine but once got inside the place was coming apart at the seams. Would not consider staying there again or recommending this hotel!!!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Tom

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Key card machine was down had no room keys very restricting
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Tom,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Jonathan,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Justin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night, never again. Towels had what looked like blood stains, bed sheets had entire holes burned through them from cigarettes, and the door handle to the bathroom just wasn’t attached. Even in the non smoking room, everything smelled like smoke.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 25일
Hi Justin, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 - 훌륭해요

Heather

Family vacation
This was our third stay with them and we haven’t had nothing bad to say about it. I would recommend anyone to stay with them. Excellent A+++++
2023년 7월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 17일
Hi Heather,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 - 별로예요

randy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
beds
beds were very uncomfortable mattresses were old and very lumpy
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi Randy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Miranda

2023년 6월에 1박 숙박함

4/10 - 별로예요

william

2023년 6월에 1박 숙박함

4/10 - 별로예요

kenneth

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Toilet kept flushing itself all night people arguing in the hall way all night there was crum type stuff on my bed and someone was doing drugs right out front
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Book online
Needed an unplanned economical room for the night and they checked those boxes. The room was a little small but clean and the staff was friendly. Check in was quick and easy . Saved significantly by booking through hotels.com
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Joan

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

davena

2023년 5월에 3박 숙박함
답변 제공: Jim 님, 2023년 5월 31일
Hi , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

2/10 - 너무 별로예요

Ashlyn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Jim 님, 2023년 5월 31일
Hi , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 - 별로예요

Yvonne

가족 여행
I’m not big into bad reviews but I value the honest opinion of others so here are my observations. 1-You get what you pay for. A cheap hotel with extremely limited perks which include Wifi that sometimes works, a pool that has water in it, a single bar of soap, a refrigerator (that actually works-but no microwave or coffee maker) two towels and hot water in the showers. 2- Decent guest services. But NO room service. If you need towels or…anything, you have to ask front desk. There isn’t even a blow dryer in The room. 3- The walls are made of paper. Could hear everything from the front desk people talking as they pass the day, to the dogs barking and the couple having a heated argument in the main lobby. 4- The homeless guy apparently is a regular. So just step over him. 5- Marijana smells also goes through the paper thin walls. 6- Cleanish sheets and floors. But don’t expect much more. Also, Don’t look look too closely at the air vents or wonder about the scratched paint above the bed frame. 7- The best part was the genuine spring loaded beds.
2023년 5월에 3박 숙박함
답변 제공: Jim 님, 2023년 5월 31일
Hi , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Nicole,Thank you for positively rating your stay!!Lilith#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse hotel in America
Absolutely the worse hotel I ever stayed. Filthy, like it had not been cleaned in years. Mold on the ceilings, linens were dirty, with cigarette burn holes and unidentifable stains. ended up sleeping in my sleeping bag on top of the linens. And the night staff tried to move us to other rooms and they were just as bad. The owners were rude and unapologetic about the conditions actually saying to us "well this is not a Hilton". Never under any circumstances do you stay here. I would rather sleep in my car at the Weigels truck stop that was next door at least you know the facilities are clean. Motel 6 should be ashamed for having their name on this place.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 - 별로예요

Mary

반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
Worst mattress ever. Too close to the interstate. No coffee. No tissues. No nightlight.
2023년 5월에 3박 숙박함
답변 제공: Jim 님, 2023년 5월 31일
Hi , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

10/10 - 훌륭해요

Nancy

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

robert

Very friendly and helpful staff
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Robert,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room. Need to offer breakfast
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Sharon, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 - 너무 별로예요

Lareda

2023년 5월에 1박 숙박함
답변 제공: Jim 님, 2023년 5월 31일
Hi , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Professional, courteous, and satisfactory!
2023년 4월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Jimmy,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6