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오요 호텔 모튼/이스트 피오리아 I-74 여행 후기

2 out of 5
오요 호텔 모튼/이스트 피오리아 I-74
128 West Queenwood Rd., Morton, IL

이용 후기

6.0
평점 10 - 훌륭해요. 196개 이용 후기 중 43개" "
평점 8 - 좋아요. 196개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 196개 이용 후기 중 36개" "
평점 4 - 별로예요. 196개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 196개 이용 후기 중 56개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

kwadwo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

LaTisha 님, Ottumwa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a nice stay, staff was kind. The room though had a couple small problems; like the light next to the bed didn't have a switch so it couldn't be used, and the plug in above the microwave didn't want to stay plugged. But all in all a great stay.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Tim

별로예요: 청결 상태, 편의 시설/서비스
No one was there to check me in when I arrived. I waited 3@ minutes and went to a different hotel and demanded a refund.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Rick

출장 여행
별로예요: 편의 시설/서비스
The heat/A/C was malfunctioning. The electric socket by the bed was loose and not working and loose. There were no other close outlets to plug in my Cpap. There was hair on the facilities in the bathroom . While in the shower, a staff member came and asked if I was checking lout late and it was just 10 AM. Checkout was 11AM. I have never had that happen before!!!
2023년 11월에 1박 숙박함
답변 제공: Dewi 님, 2023년 12월 8일
We are sorry to disappoint you, Rick! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

10/10 - 훌륭해요

Shirley

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is very clean and staff are friendly
2023년 10월에 1박 숙박함
답변 제공: Noah 님, 2023년 12월 6일
Thank you for your appreciation, Shirley! We hope to give you a consistent service every time. Regards, Noah

10/10 - 훌륭해요

Roxann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Are tome here has been great the house keepers are very helpful an the front desk man is very helpful and kind
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk person was easy to get along with and a hard worker. The beds were very comfortable and I had a nice nights sleep. Other than the towels being a little dingy, everything else was very nice. * The front desk person had the cutest golden retriever ever and it made me smile. Im a huge dog lover and was very excited to see it. "
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 6일
Hi, Donna! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roach infested bed bath refrigerator but friendly
2023년 10월에 3박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
Apologies for the inconvenience caused, Hi! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

8/10 - 좋아요

Miguel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Pretty standard, quiet hotel. I wish the bathroom had a fan ventilation. Vending machines didnt have water.
2023년 10월에 2박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Hello, Miguel! Thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Barbara

4/10 - 별로예요

Kieyra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place is falling apart
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Azari

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I had was infested with roaches! This was my first and last time booking a dirty hotel that was not worth $65. Never again!
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Hi, Azari! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

10/10 - 훌륭해요

Breanna

2023년 9월에 7박 숙박함

8/10 - 좋아요

jeff

별로예요: 숙박 시설 상태 및 시설
it was cheap
carpets were filthy very dirty n dingy but i was only in room to sleep n i take my own sleeping bag n it was cheap
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Jeff! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big Bargain. Nice place.
This is a real bargain. Refrig, microwave was unexpected at this price. Very large comfortable room. Very quiet. Easy to find. Comfortable bed and pillows.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, William! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ava

10/10 - 훌륭해요

Markeece

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Tim 님, 2023년 9월 11일
Hi, Markeece! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

6/10 - 괜찮아요

Linda

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty. I stayed for several days while house hunting and my room was never made up. I’m environmentally aware and don’t expect new sheets each day, but my trash cans weren’t even emptied. There were bugs, panels of the hallway dropped ceilings missing, exposing plumbing in the ceiling. Electrical not behind drywall — conduit, just screwed to the wall. The tv remote had the plastic cover over the batteries missing. They just replaced my towels when I left the used ones outside the door. I found recently that even the lowest of budget hotels, now appear to be clean with generally on trend decor. This was an exception. Maybe their other locations are fine, but I won’t return to this one.
2023년 8월에 4박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Linda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 - 너무 별로예요

Ruth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT TRUST THIS BUSINESS! WILL FRAUD YOUR CARD!
I cancelled my room because it was seedy, the business STILL tried to take the full payment from my account which resulted in my card being tagged for FRAUD. So here I am, 7 hours from home with no way to access my bank. Awesome! On disabilty and broke. Do NOT trust this hotel! If there was lower than 1/2 a star I'd give them -100. Be vigilant folks...
2023년 8월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
Sincere apologies, Ruth! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

8/10 - 좋아요

Jessie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My partner and I had to leave our apartment for a few nights because of a mold situation and the owner and staff were very accommodating and friendly. 2 out of the 4 nights we re-purchased the room that morning. The owner was kind enough to let us have the same room, no questions asked. The only complaints I have are the TV service and internet were slow. Wonderful hotel and excellent stay overall.
답변 제공: Eva 님, 2023년 9월 11일
Hi, Jessie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Eva

2/10 - 너무 별로예요

Lloyd

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for, we just needed a place to sleep. The bed was comfortable. The door was not secure when closed and locked. Room smelled of cigarettes, then we discovered roaches when we awoke. DISGUSTING. Never stay at an OYO again.
2023년 8월에 1박 숙박함
답변 제공: Barbara 님, 2023년 9월 11일
Hi, Lloyd! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 - 별로예요

Glenn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Glenn! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

6/10 - 괜찮아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Lacy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wont ho back found a needle in my eoom sheets was dirty had a plumbing problems water was ted coming out the faucets and the king size bed was hard
2023년 3월에 1박 숙박함
답변 제공: Maria 님, 2023년 4월 12일
We are sorry to stay turned out to be an average one, Lacy! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Maria

2/10 - 너무 별로예요

Sonya

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was dirty and smelly and had roaches. Ill never go back there.
2023년 2월에 1박 숙박함
답변 제공: Ava 님, 2023년 3월 2일
We are extremely sorry to hear about this, Sonya! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am used to staying in hotels that are not in the highest tier or probably don't even make it on a scale to be rated and I have never stayed in a place this bad. My husband went to check in, took forever, and came back reeking of tobacco smoke. We parked, entered the hotel-we did not need a key to enter and then the smell of smoke about knocked us over. Entered our room...I would definitely say that it was a non smoking room but the smell of smoke was still very pervasive in there and we and all of our stuff reeks. I killed two cockroaches within five minutes. There was no secondary locking system on the door. We stayed because it was late, we were exhausted, and didn't want to try to find another hotel. The bed was comfortable though. I think if it hadn't been for the stench it would have been fine but they should not advertise as having any non smoking rooms.
2022년 10월에 1박 숙박함
답변 제공: j 님, 2022년 10월 20일
Apologies for the problems you had, We have made a note for your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kate

6/10 - 괜찮아요

Priscilla

출장 여행
별로예요: 직원 및 서비스
The place is honestly a dump but I needed a place to crash for the weekend so it served it’s purpose. The person at the front desk was mean.
2022년 10월에 3박 숙박함
답변 제공: k 님, 2022년 10월 20일
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Stayed here for the Morton Pumpkin Festival. The room was an early eighties decor and a broken recliner in the corner. The bed was a bit hard. But I was here just to lay my head fro a few nights. The manager was an absolute gem. I needed tea, because my stomach doesn't handle coffee well. He went into the back and pulled tea from his own reserve and gave it to me. This was the icing on the cake for great service.
2022년 9월에 2박 숙박함
답변 제공: j 님, 2022년 10월 20일
Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kate

2/10 - 너무 별로예요

Don

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible, never stay there again.
2022년 9월에 1박 숙박함
답변 제공: k 님, 2022년 10월 20일
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kate

8/10 - 좋아요

Rojane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We got what we paid for. Things may have been outdated & not many amenities, but it was clean & the staff was Very friendly & helpful!! If youre looking for just a place to lay your head for a good price, this is it!
2022년 9월에 1박 숙박함
답변 제공: Jane 님, 2022년 9월 6일
Hi, Rojane! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!

2/10 - 너무 별로예요

Richard

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The air conditioner was not working correctly. There were cockroaches in the room.
2022년 8월에 4박 숙박함
답변 제공: Arthur 님, 2022년 8월 23일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 - 너무 별로예요

Casey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing to like. The property was absolutely filthy and unsafe.
2022년 8월에 3박 숙박함
답변 제공: Ammy 님, 2022년 8월 19일
Hi, Casey! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

8/10 - 좋아요

William

좋아요: 직원 및 서비스
somewhat run down and old but a good price
2022년 7월에 1박 숙박함
답변 제공: Ammy 님, 2022년 8월 17일
Hi, William! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 - 괜찮아요

Tanya

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The shower curtain was quite dirty with mild and the rooms smelled quite musky. The was a strong smell of smoke in the hallways.
2022년 7월에 2박 숙박함
답변 제공: Ammy 님, 2022년 7월 23일
Hi, Tanya! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 - 괜찮아요

Janel

2022년 6월에 2박 숙박함
답변 제공: Christina 님, 2022년 6월 26일
Apologies for the inconvenience caused, Janel! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Christina!

6/10 - 괜찮아요

Ivan

출장 여행
Okay place for the price.
Room was okay, better than I expected.
2022년 6월에 1박 숙박함
답변 제공: Ammy 님, 2022년 6월 11일
Hi, Ivan! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 - 괜찮아요

crystal

별로예요: 숙박 시설 상태 및 시설
A place to sleep thats it
Lamp was broken. Only had 1 light besides half a bathroom light. Only 1 available outlet that was behind the mattress so had to pull that off bed so i could plug my phone in. Smoking room with no ash tray. No hair dryer, no in room coffee pot.
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 29일
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice motel
Nice motel. Good price. I'll stay again.
2022년 5월에 1박 숙박함
답변 제공: Jane 님, 2022년 6월 23일
Thanks for rating us, Mark! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 - 괜찮아요

Hubert 님, Norwalk

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
In the midst of renovation. Noted water temp was not very hot (tepid to barely warm)
2022년 5월에 1박 숙박함
답변 제공: Jane 님, 2022년 5월 19일
Hi, Hubert! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

6/10 - 괜찮아요

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출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Got what I paid for
It was okay for a 2 star hotel. Older property with older fixtures. Basically clean. Service was adequate in regard to room cleaning. Lack of plug ins was disappointing. It was quiet. For under $50 a night, it was a good value. No frills. A single coffee pot in the lobby.
2022년 4월에 3박 숙박함
답변 제공: Ammy 님, 2022년 5월 3일
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

4/10 - 별로예요

Kevin 님, Kansas City

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed and the chair in room were nice. There was a odd smell to motel. The carpets had seen better days and there rolls for replacement piled in hallways. The cost in room was low but so was the maintenance on rooms.
2022년 4월에 4박 숙박함
답변 제공: Joey 님, 2022년 5월 3일
We are sorry for the inconvenience caused to you, Kevin! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was grateful to find a smoking room, seems like a long time since that was possible
2022년 4월에 1박 숙박함
답변 제공: Cheshta 님, 2022년 4월 20일
Hi, Richard! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ivy

4/10 - 별로예요

Kory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Ammy 님, 2022년 4월 3일
Hi, Kory! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 - 훌륭해요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my room Bathroom was great Thanks for a great night
2022년 4월에 1박 숙박함
답변 제공: Jane 님, 2022년 4월 3일
We are happy to see you liked the stay, William! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

2/10 - 너무 별로예요

Braxton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Ammy 님, 2022년 3월 19일
Hi, Braxton! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 - 너무 별로예요

Ambria

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Ammy 님, 2022년 3월 6일
Hi, Ambria! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

6/10 - 괜찮아요

Johnathan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 5박 숙박함
답변 제공: Cheshta 님, 2022년 1월 31일
Hi, Johnathan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Bill 님, 2022년 1월 20일
Thank you for rating us highly, David. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Bill

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Jane 님, 2022년 1월 20일
Hi, David! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Jane!

6/10 - 괜찮아요

Lyle

출장 여행
Bathroom was very clean, and large. The mattress was very hard and well used, needed to be replaced
2021년 12월에 1박 숙박함
답변 제공: Ammy 님, 2021년 12월 30일
Hi, Lyle! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

4/10 - 별로예요

Andrew

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what I expected/ nothing like the photo.
The room I booked was based on the price and picture in the listing, which was very misleading. The room itself, while spacious, was not very clean. The carpets were a mess, the bedding had spots all over it, the bathroom floor was littered with hair and dirt. The room had very few accommodations that you would normally find in any hotel room, i.e. Coffeemaker, hangers, small ironing board. Bookers beware.
2021년 12월에 1박 숙박함
답변 제공: Ronald 님, 2021년 12월 3일
Sincere Apologies, Andrew! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Ronald

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You get what you pay for.
Was a nice cute room. Nice and clean. Only issue was the bed was a bit too firm.
2021년 11월에 7박 숙박함
답변 제공: Cheshta 님, 2021년 11월 28일
Thank you so much for the positive rating, Robin! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy