Спасибо большое

Спасибо большое

Спасибо за отзыв, будем рады видеть вас снова.

Спасибо, будем рады видеть снова.

Спасибо вам за отзыв, будем рады видеть снова

Dear Guest! Thank you for your interest in our hotel and for your feedback! We apologize for the situation with your placement! But when studying your reservation, we found that the room was ordered by you without extra beds, with only one double bed. The description of the hotel and rooms indicates that the cost of an extra bed is 2500 rubles. day. Children under 12 years old can be accommodated in the room free of charge, but in existing beds. Accordingly, extra beds are charged separately, which you have been advised by the hotel. We also want to note that we made a special offer for you - moving to a room with an extra large double sofa, but you refused to move. Information about the lack of a safe and about breakfasts was transmitted to the heads of the respective departments for study and to exclude such shortcomings in the future. We sincerely hope that we will have the opportunity to welcome you to our hotel again. Sincerely, the hotel administration.

Благодарим Вас за выбор отеля «The Rooms Boutique Hotel», и за тёплые слова в наш адрес. Мы рады, что Вы по достоинству оценили соотношение цены и качества предоставляемых нами услуг. Мы искренне стараемся делать всё, что в наших силах, чтобы наши гости возвращались к нам снова и снова. Будем рады вновь приветствовать Вас в отеле «The Rooms Boutique Hotel», мы постараемся сделать всё, чтобы снова оправдать и превзойти Ваши ожидания! С уважением, Регина Рябухина, Генеральный менеджер

Искренне сожалеем, что Вы остались недовольны. Мы позаботимся о том, чтобы подобных неприятностей не возникало. Уточните, пожалуйста, что именно вам не понравилось?

Благодарим Вас за выбор отеля «The Rooms Boutique Hotel», и за тёплые слова в наш адрес. Мы рады, что Вы по достоинству оценили соотношение цены и качества предоставляемых нами услуг. Мы искренне стараемся делать всё, что в наших силах, чтобы наши гости возвращались к нам снова и снова. Будем рады вновь приветствовать Вас в отеле «The Rooms Boutique Hotel», мы постараемся сделать всё, чтобы снова оправдать и превзойти Ваши ожидания! С уважением, Регина Рябухина, Генеральный менеджер

Let me thank you for choosing The Rooms Boutique Hotel. We appreciate any comments about the quality of service in our hotel. Noting our shortcomings, you help us improve the level of service and prevent similar situations in our future practice. According to comments on the condition of the room, the information was transferred to the head of the housekeeping service, who has already taken appropriate measures, we have also taken measures regarding breakfasts and thanks to you, we corrected all the shortcomings. Of course, such a situation is unacceptable in a hotel of our level, on behalf of the staff of the entire hotel, we apologize for the inconvenience. It will be a great honor for us to welcome you again to make your next stay as comfortable and enjoyable as possible. The hotel staff is always ready to provide prompt assistance in order to provide our guests

Let me thank you for choosing The Rooms Boutique Hotel. We appreciate any comments about the quality of service in our hotel. Noting our shortcomings, you help us improve the level of service and prevent similar situations in our future practice. According to comments on the condition of the room, the information was transferred to the head of the housekeeping service, who has already taken appropriate measures, we have also taken measures regarding breakfasts and thanks to you, we corrected all the shortcomings. Of course, such a situation is unacceptable in a hotel of our level, on behalf of the staff of the entire hotel, we apologize for the inconvenience. It will be a great honor for us to welcome you again to make your next stay as comfortable and enjoyable as possible. The hotel staff is always ready to provide prompt assistance in order to provide our guests