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모텔 오아시스 여행 후기

2 out of 5
모텔 오아시스
466 Melva Lane, Moses Lake, WA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 556개 이용 후기 중 198개" "
평점 8 - 좋아요. 556개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 556개 이용 후기 중 76개" "
평점 4 - 별로예요. 556개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 556개 이용 후기 중 23개" "

8.4/10

청결 상태

9.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Amberr

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good size room for price. People were nice and professional
2024년 3월에 1박 숙박함
답변 제공: Suresh 님, 2024년 3월 17일
We are glad you enjoyed your stay. Hope to see you again in the future!

6/10 - 괜찮아요

SHANNON

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Very basic lodging, but reasonable for the price paid.
2024년 2월에 4박 숙박함
답변 제공: Suresh 님, 2024년 3월 2일
Thank you for the review! We appreciate the feedback.

8/10 - 좋아요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: Suresh 님, 2023년 11월 29일
Thank you so much for your feedback! We hope to see you again sometime!

8/10 - 좋아요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Suresh 님, 2023년 11월 29일
Thank you for staying with us, we appreciate your review!

8/10 - 좋아요

Benjamin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Decent room, good for price on budget
2023년 11월에 1박 숙박함
답변 제공: Suresh 님, 2023년 11월 29일
Thank you Benjamin we are glad you enjoyed the stay!

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Suresh 님, 2023년 11월 29일
We appreciate your review! We hope to see you again someday!

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure staying at oasis rooms are very clean great owners! Nice and quiet staff is available 24/7 favorite place to stay beds are super comfy!!!
2023년 10월에 1박 숙박함
답변 제공: Suresh 님, 2023년 10월 29일
We are glad you enjoy your stays here, it is our pleasure! Hope to see you again soon!

10/10 - 훌륭해요

Jawaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great
2023년 10월에 3박 숙박함
답변 제공: charmi 님, 2023년 10월 19일
Thank you Jawaan for your very kind review .We hop to see you again soon.

10/10 - 훌륭해요

TIMOTHY

출장 여행
Nice overnight stay.
I have stayed here a few times. Quiet, no frills, older motel but clean and safe.
2023년 10월에 1박 숙박함
답변 제공: Suresh 님, 2023년 10월 16일
We are so glad you enjoy your stays here, and we look forward for your future stays!

4/10 - 별로예요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was friendly and helpful. the beds were fine. the family room was in need of repair. there were floor tiles attached, poorly, to the walls in the bathroom. One light switch didn't always work Peeling paint outside. the whole place needs a lot of TLC
2023년 9월에 2박 숙박함
답변 제공: Suresh 님, 2023년 10월 1일
Thank you for the feedback. We are currently working on renovations and during the winter we are planning to make changes. We always appreciate your staying here, and sorry for your unpleasant stay.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed here multiple times and have always had good experience. Staff is always friendly and helpful.
2023년 9월에 4박 숙박함
답변 제공: Suresh 님, 2023년 10월 1일
We are glad you enjoyed your stay here. We hope to see you again!

8/10 - 좋아요

David

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the staff was very helpful and the room was very clean and comfortable. It is an older motel and inexpensive.
2023년 9월에 1박 숙박함
답변 제공: Suresh 님, 2023년 9월 18일
We really appreciate you staying with us. We are glad you enjoyed your stay here as we are working on making it a better experience for everyone!

8/10 - 좋아요

Catharina de

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hardest mattresses I have ever slept on
2023년 9월에 2박 숙박함
답변 제공: Suresh 님, 2023년 9월 17일
We are very sorry for your unpleasant stay. Thank you for the feedback and we will definitely be on that to ensure future customers don't have the same issues.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
Not worth the money
Brown splatters in bathroom and near sink area, concern for what it was. Unknown brown product smeared in carpet. Both entry doors wouldn’t close right- could see light around frame. Very difficult to get warm shower in morning, and flashed cold frequently.
2023년 9월에 1박 숙박함
답변 제공: Suresh 님, 2023년 9월 17일
We are very sorry to hear you had such an unpleasant stay. We appreciate your feedback and will try to make changes to better ourselves. Again thank you for the feedback!

10/10 - 훌륭해요

Davenie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: charmi 님, 2023년 9월 19일
Thank you for your Amazing review, hope to see you again soon.

4/10 - 별로예요

Cory

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building looks like half of it is condemned and the half that isn't wasn't much better. Smoke detector was beeping super loud at 4am while i was hungover trying to sleep. The whole dead was NOT worth $100/night after fees.
2023년 9월에 1박 숙박함
답변 제공: Suresh 님, 2023년 9월 18일
We appreciate the feedback and will definitely try to make an effort to change the things you listed. Thank you again for staying!

2/10 - 너무 별로예요

Nancy

별로예요: 숙박 시설 상태 및 시설
Staff was friendly. The room was clean. No Kleenex. No way to make a hot beverage as there were not any cups for hot liquids. There was no coffee or tea in the room. The TV was fuzzy. I did not try the internet. Exterior needed a lot of work. No breakfast. Did not know until I was checking out that there was coffee in office. Overall a very poor value for my $246.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owners are amazing people they are very kind and always there when you need help of any sort favorite place to stay just because of them! Rooms are very clean they have been remodeling them and they are looking even better everytime I stay there, it’s a nice quiet place to get some rest!!!! There’s a pool!!! Good people are what make the experiences and these owners are just amazing!
2023년 7월에 1박 숙박함
답변 제공: Suresh 님, 2023년 9월 3일
We are so glad you enjoyed your stays here! Unfortunately the pool is currently closed but we are hoping to get it up next summer! Hope to see you soon.

10/10 - 훌륭해요

Athena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room is very clean and the staff was friendly and helpful.
2023년 8월에 5박 숙박함
답변 제공: Suresh 님, 2023년 8월 27일
We are so Glad you Enjoyed your stay! Hope to see you again!

6/10 - 괜찮아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not great for handicap
2023년 8월에 1박 숙박함
답변 제공: Suresh 님, 2023년 10월 1일
We appreciate your feedback. It is something we are working on and planning to make our motel more handicap friendly.

4/10 - 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I won't stay again
The room was not very clean. The furniture and furnishings were very aged and worn. The bathroom door did not close. The front door deadbolt did not work. Walls and other items needed maintenance or repair. It appeared as if unskilled employees were responsible for this work and had done the best they could.
2023년 8월에 1박 숙박함
답변 제공: Suresh 님, 2023년 10월 1일
We are very very sorry that you had to deal with that. We will try to fix all the problems you have listed. We always appreciate the feedback!

8/10 - 좋아요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was a nice motel room. The beds were comfortable. A little overpriced for the amenities.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Raymond

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old facility, seems run down
2023년 8월에 2박 숙박함

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zeer verzorgd motel langs de snelweg
Motel Oasis ligt zeer handig vlak naast de snelweg in Moses Lake. Dat is meteen ook het grootste nadeel: er is nogal wat lawaai van het voorbijrijdende verkeer. Maar verder is het een erg kwaliteitsvol hotel. Voor dergelijke prijs zelfs uitzonderlijk goed. De uitbaatster is erg vriendelijk en probeert zoveel mogelijk te helpen. Ze heeft ons ontbijtrepen gegeven hoewel er normaal geen ontbijt voorzien is. Ook lekkere koffie 's morgens!
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Yves 님, Boisbriand

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed July 23rd, 2023 ... Worse experience, worse motel I ever stayed in! I thought I could trust Expedia rating and comments ... they had nothing to do with reality in this case ... did the owner buy comments..??! I don't know but I am questionning the differences between comments, rating and reality... Bed sheet were clean and mattress was ok but the room itself ... holes on the wall, don't know if the carpet has ever been washed, very old furniture ... god, too long to describe all... if I knew the state of the room, I am not sure I would have paid even half of what I paid... one thing is now sure ... never again at the Oasis Motel in Mose Lake, Washington...
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Sorsha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
BEDBUGS!! Service was good during our stay however when bites began to appear approximately 24 hours later, the owners took less than 5 minutes to “check the room” and tell us there were no bed bugs (the bedbug bites all over me beg to differ..) Otherwise great motel for the price, good service and great location. I hope they’re able to get this sorted :(
2023년 7월에 1박 숙박함
답변 제공: Suresh 님, 2023년 8월 1일
We are very very sorry for the unpleasant experience you had. We have then since completely removed the bed cleaned the room and replaced it with a new bed. Again we are terribly sorry for the unpleasant stay you had.

6/10 - 괜찮아요

Jade

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place leaves a lot to be desired upon first look but the room was big and clean and the staff were great. There are new owners and it is going to take them some time to get the outside fixed up but don't let it discourage you. Rates are great, as well.
2023년 7월에 2박 숙박함
답변 제공: suresh 님, 2023년 7월 26일
Thank you so much for the review.

6/10 - 괜찮아요

Patrick

가족 여행
좋아요: 직원 및 서비스
Poor condition
2023년 7월에 1박 숙박함
답변 제공: Suresh 님, 2023년 7월 13일
We are so sorry to hear that what are some things we could change/improve?

8/10 - 좋아요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice enough in the inside, it was well air conditioned and comfortable for me and my family. What I didn't like was the rough neighborhood and clients, but thats not within management control. Truly did the best they could with what they have
2023년 7월에 4박 숙박함
답변 제공: Suresh 님, 2023년 7월 11일
Really appreciate your feedback and glad you enjoyed your stay. Hope to see you again!

8/10 - 좋아요

Byron

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Simple and clean motel. Enjoyed our stay.
2023년 7월에 3박 숙박함
답변 제공: Suresh 님, 2023년 7월 10일
Glad you enjoyed your stay! Hope to see you again!

6/10 - 괜찮아요

Murray

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Convenient location right off the freeway exit. Motel could use some updates.
2023년 7월에 2박 숙박함
답변 제공: Suresh 님, 2023년 7월 10일
Thank you for your feedback! We are currently working on it.

10/10 - 훌륭해요

Hugo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great for a clean no frills stay. Just what we needed
2023년 7월에 2박 숙박함
답변 제공: Suresh 님, 2023년 7월 10일
Thank you for the review! Glad you enjoyed your stay!

10/10 - 훌륭해요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: charmi 님, 2023년 7월 7일
Thank you Brandi for you awesome review.Hop to see you again.

6/10 - 괜찮아요

Jaxon

2023년 7월에 1박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스
The pool, hot tub were not working, and no coffee in the rooms.
2023년 6월에 1박 숙박함
답변 제공: Suresh 님, 2023년 7월 10일
We apologize for the inconveniences. We are making some changes and your feedback is greatly appreciated.

10/10 - 훌륭해요

Caleb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was very hard and lift up 104. No parking for big rigs. But they were very accommodating.
2023년 6월에 2박 숙박함
답변 제공: charmi 님, 2023년 6월 6일
thank you for your nice review caleb ,will fix the issue. Hop see you again.

8/10 - 좋아요

Debbi Mele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s typically quiet, people and staff are friendly.
2023년 5월에 3박 숙박함
답변 제공: charmi 님, 2023년 5월 28일
Thank you Debbi for your kind review, hop see you again.

8/10 - 좋아요

Stephanie

2023년 5월에 1박 숙박함
답변 제공: charmi 님, 2023년 5월 29일
Thank you for your nice review Stephanie , hop see you again.

10/10 - 훌륭해요

Jawaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: charmi 님, 2023년 5월 25일
Thank you jawaan for your very kind review . hop see you again soon.

8/10 - 좋아요

Ray

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very clean room, comfortable bed , quiet and located not far from dining options.
2023년 5월에 1박 숙박함
답변 제공: charmi 님, 2023년 5월 23일
Thank you so much Ray for your very kind review. hop see you again soon.

4/10 - 별로예요

Bethany

좋아요: 직원 및 서비스
별로예요: 청결 상태
Just ok at best
Based on the outside, we were a little nervous when we pulled up to check in. The lady at the front desk was very nice and cheerful. We went to our room and it smelled like an old 70’s hotel room that had been smoked in. You could also see daylight around the doors. It was clean and the bed was comfortable. This place is very outdated but it did the job for our 2 nights we stayed.
2023년 5월에 2박 숙박함
답변 제공: charmi 님, 2023년 5월 23일
Thank you Bethany for your kind review ,will fix the problem.

2/10 - 너무 별로예요

Jolene

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They put us in a room where there was construction all night . Very loud until almost 11 pm. Watched us go in our room . Cops magically drove around twice in the back where we were staying. As if a grandma & her grandson were some type of criminals. Than clld at 1030 to see if we were staying again. I asked check out is 11 right? Than asked for a deposit when it wasn't written on the website. Watched our room when I was bringing stuff in like I was smuggling in a pet or a person. Bcz women don't stay on their own I guess. Didn't have on website there was construction going on. Every time we left they watched & then watched us go in our room. Door had no safety lock from the inside . Back door had no type of safety lock on but a chain but the door itself didn't lock. I carry my own protection but other ppl may not. So if u want to feel safe I prob wouldn't stay there .
2023년 4월에 1박 숙박함
답변 제공: kay 님, 2023년 4월 25일
Thank you very much for your kind review. We are very sorry for all inconveniences.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: charmi 님, 2023년 5월 13일
Thank you very much for kind review Tom .hop see you again.

10/10 - 훌륭해요

AJ

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, especially if you have children and/or dog. Staff was very friendly/helpful during our time there...and our room was very clean comfortable. I highly recommend Motel Oasis for your stay in Moses Lake :)
2023년 4월에 1박 숙박함
답변 제공: charmi 님, 2023년 4월 18일
Thank you so much for your kind review AJ .hop we see you in future.

2/10 - 너무 별로예요

Charles

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is in shambles. The rooms are old and dated. Looks like the owners tried to cover stuff up with a terrible paint job. The walls in the bathroom had the paint peeling off and water/mold stains. The exterior was run down, stairs are rotted.
2023년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
One night
Price of hotel equal to what you get
2023년 2월에 1박 숙박함
답변 제공: charmi 님, 2023년 4월 4일
Thank You ,hop see you in future.

8/10 - 좋아요

Arthur

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 1월에 1박 숙박함
답변 제공: kay 님, 2023년 2월 9일
Thank you for the review.

10/10 - 훌륭해요

Matt

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Neven, PM 님, 2023년 1월 1일
Thank you, Matt, for your kind review!