I knew the check in time is 3pm and checked out 11 am. We arrived at 11am, i asked if i can check earlier?
Staff there sounded terrible voice: “The check is 3pm”
I drove away and come back at 2pm asked the same question: “is it ok to check in now or i have to wait until 3pm.”
This time even sounded worst, she told: “the check in time is 3pm. That is the policy!”
I wished if she said something like
- Oh, let me check if the rooms are ready for you, usually it takes time to clean!”
I reserved 3 rooms for this stay. I am sure that I will not stay again!