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퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
1000 Herschel Dr, Mount Juliet, TN

이용 후기

6.8
평점 10 - 훌륭해요. 759개 이용 후기 중 161개" "
평점 8 - 좋아요. 759개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 759개 이용 후기 중 162개" "
평점 4 - 별로예요. 759개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 759개 이용 후기 중 82개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was closed after having been on the road all day. No notice was sent even though the hotel suffered a fire a week before my stay. I had to scramble to find another room in a different hotel and I still don’t know if Quality Inn will issue a refund for the room that they did not have available. Not happy at all
2024년 2월에 1박 숙박함

8/10 - 좋아요

Andres

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: dolly 님, 2024년 2월 14일
Thank you for your feedback.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds and pillows. breakfast was fantastic. Very Clean.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Brett

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Katie

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was good, bed was comfortable. The entrance/lobby area and hallways are a little run down but overall everything was fine, as to be expected for a budget motel.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Carol

2024년 1월에 1박 숙박함
답변 제공: dolly 님, 2024년 2월 14일
Carol Thank you for your feedback. your feedback is important to us..

2/10 - 너무 별로예요

Josué

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Patricia

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
I had a great stay. The room temp was perfect and the bed was very comfortable. Water pressure was fantastic! Also, the included breakfast was fantastic; scrambled eggs, sausage, biscuits, gravy, eagles, cereals, pastries, etc
2024년 1월에 1박 숙박함

8/10 - 좋아요

Peyman 님, Hendersonville

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms friendly staff
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rafayil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

BRIAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quality for a very good price
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, Sherri in particular, were very helpful to us. We needed to check in early because of a funeral and they allowed us to do so. Also, I needed access to a computer and they were very helpful with that - very kind. This is a great spot and a nice hotel for the money spent.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

David

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Joy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
All the vending machines were broke. Even though there was a convenience store across the street, they should have something available to their guests.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Oluwatobi

2023년 12월에 2박 숙박함

8/10 - 좋아요

Mazyiar

2023년 12월에 1박 숙박함

8/10 - 좋아요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tiesha

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스
Staff was horribly rude! We had to change rooms 3times because of filth, dirt, non-working amenities in the room, dirty towels! I even had to show them pictures that I took!
2023년 12월에 2박 숙박함

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스
For the money, this property was excellent. That staff was very friendly, everything was clean, and there were no issues with anything.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ludovic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All people nice, pleasant. Breakfast ok. Good place.near a big road but no much noise. Nothing wrong for my wife and me ! Sorry for my English, we are french...
2023년 11월에 2박 숙박함
답변 제공: dolly 님, 2023년 12월 5일
Thank you for taking the time to share your experience!We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another memorable experience.Regards Dolly Patel GMQuality Inn and SuitesMt Juliet, TN

10/10 - 훌륭해요

George

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

sara j

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Philip

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk clerk made us wait 20 minutes and then did not want to let us check-in and when tried to call the hotel to get a refund they said that we were no shows.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was tiny , the bed made a loud bang when you got on it like a spring was letting go, hallways were falling apart, internet did not work, tv was about a 20 in screen, lobby stank like Currie powder bad, and the lobby was filthy, some 20 year old kid ( who claimed he owned the place) lol was folding towels right in the middle of the lobby, DO NOT STAY HERE
2023년 11월에 1박 숙박함

4/10 - 별로예요

Barbara

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds are on springs. What is this, summer camp. NO HOT WATER!!
2023년 11월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
very small rooms, paper thin walls (could hear guests several rooms away), no hot water, broken breakfast equipment, limited selection
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Steven

단체 여행
좋아요: 직원 및 서비스
Room had a bit of an unpleasant smell likely from a cleaning agent? Also, felt overpriced for such a small room.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Scott

별로예요: 청결 상태
The property had a good price. I called in advance to verify my reservation, let the desk know of my service animal, and I would be checking in late (9pm). Upon arrival I met resistance and was almost turned away. Working through this check in issue I was given a room. Despite having advanced reservations I found the room was horribly under prepared. The door was left open, and the bed was completely unmade. The sheets (dirty?) were balled up on the desk. The desk clerk attempted to give me a different room, but it too was not ready. The third room was successful. However, the room was a smoking room and stunk. The hallway also heavily smelled of a sweet, musky odor. Traveling with my service animal and driving for 12 hours, this was an exhausting and unacceptable way to end the day.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Prince

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Connie

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Quality.....not really
We came the first time in January of '23. Everything was great minus the bed lol. However, last night Saturday, November 18, 2023, it wasn't as pleasent as last time. Not only the uncomfortable bed, but a metal siding under it making all sorts of racket each time one moved. On top of that, the water wasn't hot at all....only lukewarm. The guy at the counter said I should run the hot water for a little while and it'll get hot. I ran it for 30 mins and it didn't warm up anymore. I believe when we come back to Mt Juliet, we'll stay somewhere else from now on.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jvidal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: dolly 님, 2023년 11월 6일
Thank you for your response.

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean, check in was easy and the staff seemed friendly as well. Will stay again in the future.
2023년 10월에 1박 숙박함
답변 제공: dolly 님, 2023년 11월 6일
thanu very much

8/10 - 좋아요

Karl

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Melanie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was very comfortable! Our shower had hot water. Breakfast was fantastic! Overall a great stay for a great price! Very happy and would visit again!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Derek

단체 여행
좋아요: 청결 상태, 객실의 편안함
Rude welcome, crappy breakfast
Was moving across country and arrived driving uhaul truck. Pulled up to entrance to check in and was immediately confronted by some random guy, whom didn't announce himself as an employee, immediately tell me I can't park there. Like can I check in first?! And perhaps you should inform me you work here too before you start barking at me. Breakfast sucked. No fruit, only white bread, no bacon. Very little offerings and notes prominently plastered on wall stating that breakfast is dine in only and you can't take a plate to your room. Guess they're worried about guests taking too much of the nothing they offer to their room. Would not recommend.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Juli

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible. They gave away my room charging more and told me that Expedia overbooked. I am sleeping in a parking lot
2023년 10월에 1박 숙박함

4/10 - 별로예요

Daniel

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything looks poorly maintained and repaired. Poorly staged and kept lobby. Motel 6 is way better.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ed

별로예요: 숙박 시설 상태 및 시설
There seems to be a lack of investment. Room was in disrepair.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Amy

별로예요: 숙박 시설 상태 및 시설
It was clean, and the breakfast was ok. The internet was horrible. It spooled more than it worked. The shower water was barely luke warm, so if you like a cold shower you will be happy.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

4/10 - 별로예요

Jalen

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

8/10 - 좋아요

susan

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

lorena lizbeth

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smells bad

2/10 - 너무 별로예요

Cal

2023년 7월에 1박 숙박함

4/10 - 별로예요

Maricarmen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

James

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very cheap-looking, musty, moldy. The air unit had mold in the filters and there seemed to be poorly-repaired water damage in a few places. The air quality was so bad in the room that we got sick and had to leave a night early. The hallway was so humid and musty and the carpet looked 20 years old. The breakfast was the only good thing we experienced, and the woman at the front desk was very nice and helped us cancel our 2nd night. The room reminded me of an old outdated hospital room. We stayed on the 2nd floor so maybe other rooms were better, but not sure. This hotel was so much better 4 years ago the last time we stayed. It probably needs a visit from the health department.
2023년 8월에 2박 숙박함