표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 657개 이용 후기 중 169개" "
10 - 훌륭해요
169
평점 8 - 좋아요. 657개 이용 후기 중 175개" "
8 - 좋아요
175
평점 6 - 괜찮아요. 657개 이용 후기 중 139개" "
6 - 괜찮아요
139
평점 4 - 별로예요. 657개 이용 후기 중 72개" "
4 - 별로예요
72
평점 2 - 너무 별로예요. 657개 이용 후기 중 102개" "
2 - 너무 별로예요
102
7.4/10
청결 상태
7.0/10
직원 및 서비스
6.0/10
편의 시설/서비스
7.0/10
숙박 시설 상태 및 시설
6.8/10
친환경
이용 후기
6/10 - 괜찮아요
YHJ 님, South Korea
2016년 8월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice trip
comfort clean nice
YHJ
6/10 - 괜찮아요
Thomas
출장 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People in next room very loud staff did nothing about it sad . I use this hotel when on business 6 times a year but may be changing that as of now sorry
Thomas
2024년 4월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 4월 23일
Dear Thomas,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Philadelphia - Bellmawr. We're sorry to hear about the inconvenience caused by the noise from the guest in the room next to yours; please allow me to express my sincerest apologies. We value your business and would like to assure you that this is not a reflective of our usual standards. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 - 좋아요
Danny
가족 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place for the price. Only complaint is the room was very Smokey and had burns in the covers
Danny
2024년 4월에 3박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 20일
Thank you for sharing your feedback with us, Danny. The team at the Red Roof Inn & Suites Philadelphia - Bellmawr was pleased to know that our location was nice for the price. However, you made mention of the room being smoky and having burns in the covers. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with even better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Dominick
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dominick
2024년 4월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 15일
Hello Dominick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 - 훌륭해요
Frank
2024년 3월 26일
Very nice room.
Frank
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 27일
Hello Frank,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. It's thrilling to hear that you were pleased with the quality of our rooms. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 - 훌륭해요
Jeffrey
2024년 2월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and clean
Jeffrey
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. Jeffrey, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly staff and clean hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Jeffrey, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price!Sincerely,Red Roof Management
4/10 - 별로예요
Kyree
2024년 1월 31일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Kyree
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 2월 1일
Dear Kyree,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist
10/10 - 훌륭해요
Adriana
2024년 1월 26일
Adriana
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 28일
Dear Adriana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
2/10 - 너무 별로예요
Marie-Josée
가족 여행
2024년 1월 13일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Marie-Josée
2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 14일
Hello Marie- Josee,I sincerely apologize that your stay at our Red Roof Inn & Suites Philadelphia Bellmawr didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management
2/10 - 너무 별로예요
Kyle
2023년 12월 14일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kyle
2023년 11월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 16일
Hello Kyle, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
2/10 - 너무 별로예요
Cynthia
2023년 12월 13일
Cynthia
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 13일
Hello Cynthia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist
2/10 - 너무 별로예요
Judith
2023년 11월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Judith
2023년 11월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 5일
Hello Judith, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
10/10 - 훌륭해요
Marvin
2023년 11월 21일
Marvin
2023년 11월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for your positive rating, Marvin. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Katrina
2023년 11월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
It was quiet but didnt like the fact that someone was throwing fireworks out of nowhere and woke me up outta my sleep but other than that i enjoyed my stay
Katrina
2023년 11월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 11월 15일
Dear Katrina, I want to thank you for taking the time to post a review of your stay. We are sorry for your incontinence. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
8/10 - 좋아요
Richard
2023년 11월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Richard
2023년 11월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 11월 3일
Dear Richard, Thank you for taking the time to write a review of your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
10/10 - 훌륭해요
zakia
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
zakia
2023년 10월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 10월 30일
Dear Zakia, Thank you for taking the time to write a review of your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
6/10 - 괜찮아요
Clifford
2023년 10월 24일
별로예요: 숙박 시설 상태 및 시설
Clifford
2023년 10월에 2박 숙박함
답변 제공: Paras Patel 님, 2023년 10월 25일
Dear Clifford, Thank you for taking the time to write a review of your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
10/10 - 훌륭해요
Lizbeth
연인과의 여행
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A few guests was being loud n noisy from above us
Lizbeth
2023년 10월에 2박 숙박함
답변 제공: Paras Patel 님, 2023년 10월 23일
Dear Lizbeth, Thank you for taking the time to write a review of your stay. We are very sorry for inconvienence.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
10/10 - 훌륭해요
Keith
2023년 10월 21일
Keith
2023년 10월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 11월 15일
Dear Keith, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
8/10 - 좋아요
Ruben
출장 여행
2023년 10월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
been in the others around and this one is the most convenient.
Ruben
2023년 9월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2023년 10월 6일
Good day Ruben,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Philadelphia - Bellmawr. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our hotel's convenience was to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 - 훌륭해요
Bradley
2023년 9월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Bradley
2023년 9월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 9월 30일
Dear Bradley,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding everything went good during your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2023년 9월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was very clean and we were very comfortable. It was centrally located and easy to get to. Would stay there again.
실제 이용하신 고객
2023년 9월에 2박 숙박함
답변 제공: Paras Patel 님, 2023년 9월 29일
Dear, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
8/10 - 좋아요
Tierra
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tierra
2023년 9월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 9월 20일
Dear Tierra, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2/10 - 너무 별로예요
Candice
2023년 9월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting place that needs to be shut down immediately.
Candice
2023년 9월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 9월 11일
Dear Candice, Thank you for your recent review of your stay.Thank you very much to let us know about our place.
4/10 - 별로예요
실제 이용하신 고객
2023년 9월 2일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was mold on the walls in the bathroom and shower. The walls are also paper thin.
실제 이용하신 고객
2023년 8월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 9월 3일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It's truly disheartening to hear that your experience didn't meet your expectations due to the indicated condition of our walls. Please know that we do value your business and will take your comment into consideration.We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Recordo Rediresponse Specialist
2/10 - 너무 별로예요
Richard
단체 여행
2023년 8월 28일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Richard
2023년 8월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 8월 30일
Dear Richard, Thank you for your recent review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
10/10 - 훌륭해요
Doreatha
가족 여행
2023년 8월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service. Check in was smooth. The rooms are very nice and the beds are very comfortable. I would definitely recommend this hotel and will stay here again.
Doreatha
2023년 8월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 8월 27일
Dear Doreatha, Thank you for taking the time to write a review of your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
10/10 - 훌륭해요
Charlese 님, Voorhees
2023년 8월 13일
Charlese
2023년 8월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 9월 3일
Hello Charlese, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist
6/10 - 괜찮아요
Leo
2023년 7월 27일
Leo
2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 16일
Hello Leo,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
6/10 - 괜찮아요
Dory
2023년 7월 25일
Dory
2023년 7월에 1박 숙박함
답변 제공: Nishaye Red Roof Management 님, 2023년 8월 15일
Dear Dory, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. We value you as a our guest and welcome your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 - 괜찮아요
James
연인과의 여행
2023년 7월 24일
Nothing unique.And the view from our room was trees and an empty bottle of Jack Daniels.
James
2023년 7월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 7월 27일
Dear James, Thank you for taking the time to write a review of your stay. Our area is not tourist place. So, there is no anything to see.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
2/10 - 너무 별로예요
Naiomis Y
2023년 7월 16일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty hotel
Naiomis Y
2023년 7월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 9월 3일
Hello Naiomis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It's disheartening to hear that you encountered a unclean condition. Please know that this is not a level of service that we stand for and will be taken into consideration. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Recordo Rediresponse Specialist
2/10 - 너무 별로예요
Indrit 님, Williamsburg
가족 여행
2023년 7월 5일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Heavy smoking smell throughout the building. Got massacred by bed bugs!
Stay out of this hotel!
Indrit
2023년 6월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 7월 5일
Dear Indrit, Thank you for your recent review of your stay. We do have only 4th floor is smoking. There is no any bed smell in nonsmoking area. Also, we did check the room. There is no any bedbugs at all.
6/10 - 괜찮아요
Faith
단체 여행
2023년 7월 3일
좋아요: 청결 상태
Definitely no frills. But the room was clean… bathroom needs some work.
The pillows need improvement!!
Faith
2023년 7월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 7월 5일
Dear Faith, Thank you for taking the time to write a review of your stay. We are very sorry for your inconvenience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
10/10 - 훌륭해요
Robert
2023년 6월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Robert
2023년 6월에 2박 숙박함
답변 제공: Paras Patel 님, 2023년 6월 30일
Dear Robert, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
6/10 - 괜찮아요
Mario
가족 여행
2023년 6월 28일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception was cold and the smell was terrible. Seemed that some people had smoked pot in the entrance of the hotel.
Mario
2023년 6월에 2박 숙박함
답변 제공: Paras Patel 님, 2023년 6월 30일
Dear Mario, Thank you for your recent review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
8/10 - 좋아요
Adam
가족 여행
2023년 6월 20일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good Stay, Would Recommend
The hotel is in a great location. The room was clean and comfortable. The price was good for the area. The staff was somewhat rude, but other than that it was a great stay.
Adam
2023년 6월에 3박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 6월 22일
Hello Adam,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. I'm glad that you found the location convenient and the room clean and comfortable. However you did indicate you had a negative encounter with the staff. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AbigailRediResponse Specialist
4/10 - 별로예요
Iliana
출장 여행
2023년 6월 12일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hair and crumbs on the sheets - when I pulled the blanket back to get into bed, you can imagine the disgust. Not to mention I had to go downstairs, get new sheets from their laundry room and change them myself. Do NOT lodge here!
Iliana
2023년 6월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 6월 13일
Dear Iliana,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I was disheartened to read that your stay fell short due, to the hair and crumbs you found on the sheets. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,OliviaRediResponse Specialist
10/10 - 훌륭해요
Jennifer
단체 여행
2023년 5월 15일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean, reasonable price!
Jennifer
2023년 5월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 5월 16일
Dear Jennifer, Thank you so much for posting a review of our property. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
10/10 - 훌륭해요
Yasemin
단체 여행
2023년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that this property had hardwood floors in the rooms and overall was pretty clean and the staff was nice.
Yasemin
2023년 5월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 5월 16일
Dear Yasemin, Thank you for taking the time to write a review of your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
2/10 - 너무 별로예요
Catherine
2023년 5월 15일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Catherine
2023년 5월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 5월 16일
Dear Catherine, Thank you for taking the time to write a review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
6/10 - 괜찮아요
Stacey
2023년 5월 1일
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Stacey
2023년 4월에 1박 숙박함
답변 제공: Adraine RediResponse Specialist 님, 2023년 5월 3일
Hello Stacey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
4/10 - 별로예요
Richard
2023년 4월 24일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Richard
2023년 4월에 2박 숙박함
답변 제공: Adraine Red Roof Management 님, 2023년 5월 15일
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist
4/10 - 별로예요
Stephanie
2023년 4월 14일
별로예요: 청결 상태, 직원 및 서비스
Horrible
Stephanie
2023년 4월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 4월 14일
Dear Stephanie, Thank you for your recent review of your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
10/10 - 훌륭해요
Sh'Kiera
가족 여행
2023년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sh'Kiera
2023년 3월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 3월 27일
Dear Sh kiera, Thank you so much for posting a review of our property. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
10/10 - 훌륭해요
Greg
연인과의 여행
2023년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very pleasant and nice.
Greg
2023년 3월에 6박 숙박함
답변 제공: Sincerely, Recordo Rediresponse Specialist 님, 2023년 3월 21일
Hello Gerald,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Philadelphia Bellmawr. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the difficulty you indicated you encountered at checking. I assure you that this is not the norm.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRediresponse Specialist
10/10 - 훌륭해요
실제 이용하신 고객
2023년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 3월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 3월 21일
Dear, Thank you so much for posting a review of our property. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
6/10 - 괜찮아요
Gerald
출장 여행
2023년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was difficult. Even though booking was confirmed and paid for 5 days before check in, hotel did not have reservation. It seemed to be an internal problem with the hotel’s system or possibly Expedia. Manager was not on duty at the time. Hopefully there will be a better explanation in the morning.
Gerald
2023년 3월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 3월 21일
Dear Gerald, Thank you for your recent review of your stay. We are very sorry for your inconvience. Sometimes it's system problem. Also, it's taken time to get in our system. I really appreciate you bringing this to our attention.
10/10 - 훌륭해요
Jackeline 님, National Park
2023년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was my first time I see everything was very clean and good service I recommend this place.
Jackeline
2023년 2월에 1박 숙박함
답변 제공: Paras 님, 2023년 3월 9일
Dear Jackline, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 1월에 1박 숙박함
답변 제공: Paras Patel 님, 2023년 1월 30일
Dear, Thank you for taking the time to write a review of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.