로비
예약 가능 여부 확인

클라리온 호텔 & 스위트 여행 후기

2.5 out of 5
클라리온 호텔 & 스위트
1111 Route 73, Mount Laurel, NJ

이용 후기

5.4
평점 10 - 훌륭해요. 542개 이용 후기 중 104개" "
평점 8 - 좋아요. 542개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 542개 이용 후기 중 80개" "
평점 4 - 별로예요. 542개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 542개 이용 후기 중 171개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

kelli

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible!! Pool closed, no breakfast, all ice machine not working, no hair drying, did not sell soap for washing machine, no extra pillows....everything boarded up with black plastic with COVID written on it.
2023년 9월에 1박 숙박함
답변 제공: cl 님, 2023년 9월 20일
Thank you for feedback.

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Property is convenient as far as location. All 9 floors had ice machines that didn’t work. Was told it’s going through a renovation which it does need. Bed was very comfortable and staff was very pleasant. No gym or pool open.
답변 제공: cl 님, 2023년 9월 20일
Thank you for feedback.

2/10 - 너무 별로예요

Alicia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Bathroom had no air fan ventilation room had cigarette odor and cigarette ashes on window seals no ice on any floors had to go down to front desk asking for ice no microwave or little fridge in the room not good experience, elevator had a very strong cigarette smell and could’ve been hazardous to a couple of family members with asthma conditions would not stay at the Clarion hotel in the future
2023년 6월에 2박 숙박함
답변 제공: cl 님, 2023년 7월 5일
Thanks for your feedback

6/10 - 괜찮아요

Sue

Dated hotel with no amenities. Waiting for additional surcharge to be credited. 100.00 !
2023년 6월에 1박 숙박함
답변 제공: cl 님, 2023년 7월 5일
Thanks for feedback

2/10 - 너무 별로예요

Danielle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Awful. This building should be condemned. DO NOT STAY HERE
2023년 6월에 2박 숙박함
답변 제공: cl 님, 2023년 6월 22일
Thanks for your feedback

4/10 - 별로예요

Donna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was apparently under renovation although we didn’t see any renovations taking place. Ok for one night but wouldn’t recommend.
2023년 6월에 1박 숙박함
답변 제공: cl 님, 2023년 6월 22일
Thanks for feedback.

2/10 - 너무 별로예요

raymond

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible.. checked into a dirty room. Bed a mess and towels on the floor. Had to go back to check in desk for another room. Then they charged my card again 2x still waiting for a refund
2023년 6월에 1박 숙박함
답변 제공: cl 님, 2023년 6월 22일
Thanks for the feedback

2/10 - 너무 별로예요

Mark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smells like an ashtray
This place was horrible! The room reeked of cigarettes even though it’s a non-smoking room. We complained and asked to be moved but it would seem all the rooms stink like an ashtray. The elevator makes a noise that sounds like a jackhammer which kept us up all night long.
2023년 5월에 1박 숙박함
답변 제공: cl 님, 2023년 5월 31일
Thank you for your feedback and we share with our team.

6/10 - 괜찮아요

Roberto

2023년 5월에 1박 숙박함
답변 제공: cl 님, 2023년 6월 22일
Thanks for feedback

2/10 - 너무 별로예요

Katelyn

2023년 5월에 1박 숙박함
답변 제공: cl 님, 2023년 5월 15일
Thank you so much for your feedback and we will take action improving the hotel soon.

2/10 - 너무 별로예요

Julie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel smells so horrible. Ice machine doesn’t work. Room temperature is not adjustable.
2023년 5월에 1박 숙박함
답변 제공: cl 님, 2023년 5월 6일
Hello Guest,Thank you for your honest feedback and we are working on our rooms upgrade. I hope to see you again soon.

2/10 - 너무 별로예요

Alya

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cet hotel est à fermer pour faire des travaux le restaurant était extrêmement honteux pour un hôtel du genre car il faudrait envoyer un inspecteur digne du nom pour cet hôtel.
2023년 3월에 2박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience ever never again
First, when I got there the heat wasn't working at all so it was not only cold outside it was cold inside when I went to call customer service the phones were ringing but nobody was answering so I had to go downstairs and I called from my phone only to find the phone does work but they weren't answering they were sitting in the back watching tv. The non-smoking room, floor, and elevator smelled like smoke along with the hallway and elevators being filthy and leftover food in different areas that were spoiled no housekeeping was available. The room above the room I was in ended up having some kind of flood issue leading to my room being flooded with water in the bathroom from the water coming from upstairs to my room after slipping, falling, and complaining they finally moved me to another room after telling me the maintenance man only comes 2 days a week. I needed the cart to help me carry my groceries to my room which wasn't available so I asked them can they look on the camera to see what floor it can be on and I will go up and get it only for them to tell me the cameras only work at the front desk which makes no sense to me because they have cameras upstairs but claim they weren't working so I ended up going upstairs on each floor still not finding any carts only to go back downstairs get my groceries and bring them up individually only to see the rep looking at the cameras on each floor so they lied about the cameras not working because they didn't want to help.
2023년 4월에 3박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Charlotte

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Jeyranda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible !
2023년 4월에 2박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

4/10 - 별로예요

Franchessca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay there
I will never stay there until they do a complete renovation.
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Claire

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was dirty, smelled like smoke everywhere. No ice machines anywhere. Furniture in rooms worn and dirty.
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Robert

2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

10/10 - 훌륭해요

james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Served our purposes
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Run Forest Run
They had a 800 watt microwave from the 70's screwed down to an old table. In a common room on floor #4, that had a completely disconnected ice machine stored in it , with 2 other dressers. The microwave was clean. But did not work. No ice neither. No fridge or microwave in the room. Discarded freshley eaten food left there, thrown behind ice machine, and a 40 watt bulb in the room. When i put a flashlight on the bugs scattered.. In the morning the continental "Free" breakfast was in violation. No one attending to cleanliness. Broken Styrofoam cups , open oatmeal slow cooker smelled, bread and bagels left open. Dish of butter left near toaster to rott. Milk , orange juice , and apple juice left unrefridgerated, and were warm. Cut Cookies and cut dried danish cut into 3/4 inch pieces placed in paper cookie wrappers. Tables left food dirty from previous table users. Sheetrock screws holding trim in the 3 elevator walls. Laundry room closed due to Covid. Old heating unit. No venting , no a/c. No lock on window, left open for "AIR". 36° at night on 3/10/23.. Desk tried not honoring advertised Room Rates.
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

6/10 - 괜찮아요

Milton

2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Mahee

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

Gary

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay in this dump
This place is a DUMP. No hot water, a pathetic breakfast with no selection, dirty walls and floors. The room smelled. We were relieved to leave I ran into people on the elevator and felt that they were people living in the building full time. Don't stay here.
2023년 3월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

6/10 - 괜찮아요

Lisa

아이를 동반한 가족 여행
The rooms are not as advertised. The staff wasn’t very accommodating to my request for a cot. It took fours and my insistence not to leave the desk at the end before the cot was delivered. Ice machines were broken, no buckets provided anyway.
2023년 2월에 2박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
No ice
The ice machines did not work
2023년 2월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

2/10 - 너무 별로예요

michele

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I ended up not staying… hotel looks and smells like the projects
2023년 2월에 1박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

4/10 - 별로예요

Paulette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotels was overall disgusting
2023년 2월에 2박 숙박함
답변 제공: cl 님, 2023년 4월 29일
Thank you for your feedback and we will share it with our team

4/10 - 별로예요

Ebed

별로예요: 청결 상태
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jordan

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Hector

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
I was so bad I should be refunded. The hotel was dirty , the hallways , the room . It was disgusting. When someone open their door the room door make noise like someone is trying to get in. Very noisy. The alarm went off at 4 am we had to evacuate the building. The staircase was dirty. It was like there was junkies living in the staircases. We left we couldn’t stay any longer. This place should be shut down .
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

julio

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Cigarette and Marijuana smell .there was a fire alarm at 5am and it took about 1 hour to have shut-off. Alots of garbage in the stairs.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
You couldnt use the pool and the place just needs an makeover its dull
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

TAREK

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place!!
The hotel didnt have the room that I reserved, stating it doesnt exist at all. Mived from the first room we were given that had Stains everywhere, giant hole i assume was a crawlspace in closet, food still in fridge from previous guest.. To a room that had no fridge, stains on flior and ceiling and broken window (5th floor), I was told I had to wait for the manager to get towels and when i asked him he said I couldn't get extra towels. The manager was absolutely rude and told me oh well about the reservation. I HAVE PHOTOS BUT HOTELS.COM WILL NOT LET ME UPLOAD!!
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Adnan

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

DEAJA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is po
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Clare

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are dirty smell like cigarettes and pot. The entire building is dirty, floors, elevators. I left at 9 pm because I could not stand the stench and the dirt.
2023년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not satisfied 😕
My stay was not good for a couple night out who paid for a king suite and got two queens, with broken lights, and TV.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sonya

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good at all the room was very dirty headboard had an inch of dust on it. Didn’t see it until the morning when I awakened, I was very upset when I realized I woke up with an inch of dust over my head and the bathroom door was busted up big hole covered with white tape over a hole that it couldn’t cover. Over all bad business especially with people still getting the CORONAVIRUS you would think they would have done better.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Aaron

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty hallway area trash on the ground and smelled like smoke appliances and furniture dated and dingy
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Doris

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy sucia, mal olor en general horrible
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jhonnel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Dirtiest room I’ve ever been, wall paint was fading. Cigarette smoke all around the place. Won’t recommend it.

2/10 - 너무 별로예요

Tyana

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a giant bag of garbage next to our room door that smelled so bad. The tv was broken in our room so we didn’t have a tv to watch. This will never happen again.

10/10 - 훌륭해요

Jorel

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very disappointed!… walked in to smoke free room and there was a smoke odor dirty towel, and dirty socks on the floor. Had to ask for a better accommodation and got pretty much the same thing without socks or wet towel!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 2박 숙박함

2/10 - 너무 별로예요

Wilder

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting. All of them were smoking. I was with my wife and daughter daughter and shes been coughing since then. So sad they dont care about people who stay there

2/10 - 너무 별로예요

charles

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A HORROR HOUSE
THIS HOTEL IS A MESS INSIDE IT'S LIKE A HORROR HOUSE THE BATHROOM LOOK LIKE IT A LEAK ON THE CEILING IT WAS REPAIED BUT IT WAS NOT PAINTED . THE CARPET THROUGHOUT THE WHOLE HOTEL IS A MESS IT LOOKSLIKE IT IS BACK IN THE 60'S YOU NOT BE HAPPY YOU STAY THERE AT ALL . IT IS A MESS NOTHING MODERN AT ALL
2022년 12월에 1박 숙박함