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코쿠사 모텔 여행 후기

2 out of 5
코쿠사 모텔
370 W. Rio Vista Ave, Burlington, WA

이용 후기

6.6
평점 10 - 훌륭해요. 329개 이용 후기 중 72개" "
평점 8 - 좋아요. 329개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 329개 이용 후기 중 70개" "
평점 4 - 별로예요. 329개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 329개 이용 후기 중 47개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

ChongKuk

단체 여행
2021년 9월에 2박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2021년 9월 29일
Thank you for your rating.

6/10 - 괜찮아요

Laiken

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Therese GM 님, 2024년 4월 19일
Dear Laiken,Thank you for leaving a rating.

4/10 - 별로예요

Rebecca

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Therese GM 님, 2024년 4월 19일
Dear Rebecca,Thank you for leaving a rating.

10/10 - 훌륭해요

MARK

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 7박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2024년 2월 6일
Dear Mark,We are delighted to receive a 5-star rating from you! We hope to have you as our guest again, the next time you are coming to Burlington, WA.

2/10 - 너무 별로예요

Jennifer

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
You cancelled your reservation, so we do not understand the review.

8/10 - 좋아요

Amy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here for about a week in the room that accommodates pets. The room was not updated at all but it was cozy and had all of the amenities that I needed. I do feel that the room may have fleas. We come from colorado where we don't have fleas so I knew it wasn't my pet but it was clear there were. I think that rooms for pets should not have carpet. Especially in states that are known to have fleas. I love the in room coffee. There was no mention of the train, so it was a surprise when it went by. Startled all of us. Maybe the charge was a little high for the fact the you may be awakened by a train every night.
2023년 10월에 5박 숙박함
답변 제공: Therese GM 님, 2023년 11월 4일
Dear Amy,We appreciate your review and that you took the time to let us know of your recent experience. Although we found no evidence of fleas in the room, we took care to have it treated, as our guests' comfort (2 and 4 legged!) is paramount to us.

2/10 - 너무 별로예요

Hugo

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Your reservation was cancelled, so the review is not warranted.

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 9월 29일
Dear Arthur,We appreciate your rating! It delights us to know that we provided a great stay for you.Thank you for taking the time to let us know.

6/10 - 괜찮아요

Abel

출장 여행
👍
2023년 9월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 9월 28일
Dear Abel,Thanks for the thumbs up! We enjoy hearing that we provided a positive stay for you.

8/10 - 좋아요

Tmima

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The room smelled like smoke and the curtain rod was not connected to the wall so it kept falling down. The room was clean and the receptionist was very nice.
2023년 9월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 9월 28일
Dear Timima,Thank you for letting us know the positive things about your stay, and where we can focus on improving. Our goal is to provide a great value during guest visits, so we do hope you will give us another opportunity!

4/10 - 별로예요

Nathan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down, not worth the price at all. There was what appeared to be fecal matter on the wall in the bathroom...
2023년 9월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 9월 28일
Dear Nathan,Thank you for letting us know of your recent visit with us. I apologize that your stay was not as good as it should have been. We take all our guest comments to heart, whether we find the conditions mentioned or not.

4/10 - 별로예요

Nathan

well used old hotel, overpriced for the property but i get it.
2023년 8월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 8월 17일
Nathan,Thank you for your review. Yes, we are celebrating being open since 1962! I do understand your disappointment in our rates for Rush Cup Weekend- the entire area is full due to the soccer tourney and normally we do not have such high rates...beats the 350.00+ rates at the other hotels, though!

8/10 - 좋아요

Jerry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice experience but way to pricy for what you get. No real negative comments to share.
2023년 8월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 8월 16일
We appreciate your review, Jerry. Thank you for taking the time to let us know of your experience.

8/10 - 좋아요

Gerald

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Room clean, bed comfortable. No hairdryer(no response to office when called). Noisy pipes in wall.
2023년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 7월 31일
Dear Gerald,Thank you for letting us know about your recent stay with us. We will address your comments and appreciate hearing from you.

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: Sincerely, Therese Lundvall, General Manager 님, 2023년 7월 31일
Dear Jay,I am delighted to hear that our team was friendly and helpful and made your stay more enjoyable!

10/10 - 훌륭해요

Scott

2023년 7월에 1박 숙박함
답변 제공: Therese GM 님, 2023년 8월 17일
Dear Scott,We appreciate your 5-star rating! Thanks for taking the time to let us know we succeeded in providing a great stay for you.

6/10 - 괜찮아요

jacquelynn 님, Nanaimo

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Therese Lundvall, GM 님, 2023년 7월 25일
Jacquelyn,Thank you for your rating!

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice big room
2023년 7월에 1박 숙박함
답변 제공: Sincerely, Therese Lundvall, General Manager 님, 2023년 7월 31일
Dear Andrea,We love the 5-star rating and hearing that our large rooms made your stay enjoyable.Thanks for letting us know!

4/10 - 별로예요

Phil

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Therese L GM 님, 2023년 7월 24일
Phil,Thank you for leaving a rating.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
The hotel is an older hotel, but quite comfortable and clean. Unfortunately the pool was closed and I wanted to swim, so didn't get to do that. This place, in spite of the address, is right beside the I5 main highway so it is noisy, but inside the room, it is significantly muffled. The rooms open out to a lovely garden courtyard at the back.
2023년 7월에 2박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 7월 18일
Thanks for you review and comments, David! We appreciate what our guests have to say.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK for the price.
It was in a really busy spot, but for the most part, it was clean and decent. Add a nice back door that went out to the courtyard to the nice swimming pool we wanted. But it was padlocked for some reason. We didn't get to go to the pool.
2023년 6월에 2박 숙박함
답변 제공: Therese GM 님, 2023년 7월 6일
Dear Kathleen,Thank you for staying with us and leaving a review. We regret that our pool is shut down and will be removed this year. We have not listed it as an amenity for a couple of years and have removed all references and photos that we have access to. We will be replacing it with some exciting additions to our beautiful landscaped courtyard.

10/10 - 훌륭해요

brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just an average older motel
2023년 6월에 2박 숙박함
답변 제공: Therese Lundvall, GM 님, 2023년 6월 30일
Brian,Thank you for your 5-star rating. We celebrated our 60 year anniversary last year, and are proud of our long history in Skagit Valley!

6/10 - 괜찮아요

Barbara

2023년 6월에 4박 숙박함
답변 제공: Therese Lundvall, GM 님, 2023년 6월 28일
Dear Barbara,Thank you for your rating.

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good
2023년 6월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 6월 26일
Dear Jesus,Thank you for your review! We are delighted that everything with your stay was good.

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean, modern, affordable. I had a great stay.
2023년 6월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 6월 16일
Jonathan,We are delighted that your stay earned such an awesome review and rating!We hope that we see you again soon.

8/10 - 좋아요

Zac

좋아요: 청결 상태, 직원 및 서비스
Nice place to stay
2023년 6월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 6월 12일
Zac,Thanks for your review! We hope to see you again.

8/10 - 좋아요

Kirk

2023년 6월에 2박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 6월 6일
Dear Kirk,Thanks for the rating! We hope to see you again.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our one night stay, thank you. Dinner recommendation was excellent. Bed was comfortable. Room clean and well appointed. Loved that we had an end room it was quiet.
2023년 5월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 5월 22일
Teresa,Thank you so much for your kind words! We work hard to provide a delightful stay for our guests and it sounds like all our departments succeeded. I will share your review with the team, so they know their efforts are appreciated. We hope that in your future visits to our area, we can be your trusted lodging provider.

4/10 - 별로예요

Cheri

별로예요: 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Therese General Manager 님, 2023년 4월 24일
I'm not sure how you left a review when your reservation was cancelled and you were not a guest here?!?

10/10 - 훌륭해요

KIM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and affordable, convenient to lots of restaurants and stuff to do.
2023년 1월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2023년 1월 23일
Dear Kim,Thank you so much for your wonderful review. We hope that we have an opportunity to serve your lodging needs again in the future.Safe Travels!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Therese, General Manager 님, 2023년 11월 20일
Dear Kimberly,We appreciate the 5-star rating! Thank you for being our guest and letting us know we provided a great stay.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that no one was in the office after 11pm
답변 제공: Therese Lundvall, General Manager 님, 2022년 12월 8일
Tim,Thank you for your review. We appreciate comments from our guests.

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, Friendly, Helpful
This is a very nice Motel very conveniently located right next to the freeway it has been refurbished and it's absolutely beautiful the rooms are very comfortable and nicely decorated the amenities were top notch all of the equipment worked well and was in brand new condition and the staff was very friendly
2022년 12월에 3박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 12월 6일
Dear Gina,What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel the next time you visit our area.

8/10 - 좋아요

Richard 님, Langley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a door that opened to the pool area. It was a very pleasant green space.
2022년 12월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 12월 5일
Dear Richard,We are delighted that you were pleased with the lovely courtyard area we have. It's a hidden gem, since it can't be seen from the road!We hope to see you again.

8/10 - 좋아요

Ray

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 11월 21일
Dear Ray,Thanks for letting us know we provided a good place for your stay!

6/10 - 괜찮아요

Sujin

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Grace

좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 11월 1일
Grace,We were not able to have you as our guest, since you did not satisfy our age requirement. I understand your disappointment at not being able to have a big party here, but we will not accept your review since it is very biased.

6/10 - 괜찮아요

Apollonia

연인과의 여행
좋아요: 직원 및 서비스
Staff is very friendly and helpful. We found some hair on the bedding, and the front desk lady promptly provided new sheet and pillow cases and help us changed. Front desk and dining area is nicely updated which created a bigger disappointment when we saw our room which was still quite dated (fridge and microwave is brand new though). The staff told us that the owner is slowly upgrading the place.
2022년 10월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 10월 20일
Dear Apollonia,We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 - 별로예요

Vanessa

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Excellent
2022년 9월에 3박 숙박함
답변 제공: Therese Lundval, General Manager 님, 2022년 10월 4일
Dear Helen,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in the future.

10/10 - 훌륭해요

Martien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was goed verzorgd, nette kamer, ontbijt goed, rustige omgeving. Vriendelijk personeel.
2022년 8월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 9월 6일
Dear Martien,Thank you for letting us know that you found our hotel and staff to be pleasant! We are delighted that you chose us to be your place to stay while you were visiting Burlington.We hope to see you again, the next time you visit America and are in this area.

4/10 - 별로예요

Alicia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cocusa Motel was okay...
Dog friendly rooms available, so stayed at this motel. Nothing remarkably good or bad. Pool closed for the season. Within walking distance of grocery store. Included breakfast included instant oatmeal, cereal, hard-boiled eggs, pop tarts, coffee, juices, milk, and assorted to go items...
2022년 8월에 2박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 8월 18일
Dear Walter, Thank you for your review. We value your comments and hope that our continuing improvements will make your next stay even better!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 25일
Dear Guest, Thank you for leaving us a rating! We hoe to see you again soon.

8/10 - 좋아요

Lyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good solid old motel. Quite well kept. Friendly helpful staff.
2022년 7월에 2박 숙박함
답변 제공: Sincerely, Therese Lundvall General Manager 님, 2022년 7월 23일
Dear Lyle, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 - 괜찮아요

Caleb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot water wasn’t consistently hot, the pool was closed, advertised as having breakfast but all it was was pop tarts and granola bars
2022년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 18일
Dear Caleb, Thank you for leaving us a review and rating. I am sorry that you did not see the cereal, milk, yogurt, hard-boiled eggs, oatmeal, juice, tea, coffee, pies and other assorted pastries that we offer for breakfast. We have these available from 6Am to 10Am daily. We would be delighted to show you our breakfast area in the future.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot, lovely gardens- your ground room opens up onto them Upper rooms have a deck. Great staff!
2022년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 18일
Dear Debra, We appreciate your lovely review and rating! Thanks for letting us know that you appreciated our beautifully landscaped courtyard area and awesome team! We hope to see you again the next time you are visiting Burlington.

8/10 - 좋아요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well kept property, with friendly staff.
2022년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 14일
Dear Jacob, Thanks for your rating! We hope we can make your stay even better the next time you are in Burlington.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Just needed a place to sleep.
2022년 7월에 1박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 13일
Dear Paul, Thank you for your rating and review. We are glad to hear we provided what you were looking for!

10/10 - 훌륭해요

Rudranath

2022년 7월에 2박 숙박함
답변 제공: Therese Lundvall, General Manager 님, 2022년 7월 14일
Thanks for your rating! We love hearing from our guests that they had a great stay.