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아뉴 리조트 헤이지뷰 크루거 파크 여행 후기

4 out of 5
아뉴 리조트 헤이지뷰 크루거 파크
Sabie Road (R536), Mbombela, Mpumalanga

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 69개 이용 후기 중 28개" "
평점 8 - 좋아요. 69개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 7개" "
평점 4 - 별로예요. 69개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 3개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really lovely and as good as ever.
Casa do Sol was quiet compared to our previous stays here but this didn't stop the staff doing everything they could to make our stay agreeable. Of particular note was the high standard of the food which we thoroughly enjoyed. Go now and enjoy as the hotel will soon be busy again. A great place to stay before you go into Kruger.
2022년 1월에 3박 숙박함

4/10 - 별로예요

GS

가족 여행
별로예요: 숙박 시설 상태 및 시설
disappointed
very disappointing - the rooms m needed a thorough clean - tiles in shower had mildew and cobwebs in the room, carpets smelt musty. paving on pathway covered with moss- hazardous. needs a good scrubbing. worst was the lack of food. we were told that they had 2 hake, 1 steak, no burgers etc yet they were on the menu. no tomato sauce , jam
2020년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great space but the room needs some attention
The property is amazing, good breakfast. Our bathroom specifically was a let down which made the experience just okay.
2020년 10월에 2박 숙박함

8/10 - 좋아요

Dhiradhna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great friendly service
Enjoyed the stay, very friendly staff. Thank you
2020년 9월에 3박 숙박함

8/10 - 좋아요

Serge

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Pleasant
I had some few issues with the booking we were to stay for two nights but at the reception they had only one night after verification the issue was solved the rest of the stay was lovely
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Yvan 님, Montréal

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience. La. Nourriture affreuse. Check in ok. Mais check out tres lent nous avions payer avec expedia ils. Ont tenter de nous re facturer car ils. Ne voyaient pas le. Paiement nous avons du retrouver le. Recu sur expedia alors que l'internet es ridiculement lente. Les oiseaux dans l'entre toit vous empêche de dormir convenablement. Les balcon sont plein de fourmis et. D'insectes qui. Rentre sous les portes et grimpe partout. Le. Court de tennis et la. Piscine sont tres mal. Entretenu. Hotel 2 etoiles sans plus
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Chew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, friendly staff, great breakfast
Hotel is quite unique and though fully designed, with very spacious and lovely garden area. Breakfast is awesome, staff are all very very friendly and helpful.Near to hazyview city center
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

moshe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice to return back
Nice to return back to the hotel to see the nothing had been change. The same old good hotel. The only thing I would recommended to improve is the the food at the dinner.
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place with connections to many areas. staff helped me book last minutes tours. the only thing is that the place was not cleaned or set up for my arrival. the bathroom was not clean!
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

Stewart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Great reception. Friendly and porter service. Was exhausted and probably one of the most comfortable beds ever. Suggestion, WiFi in the room is a must for business. More TV channels would be great.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Raull

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Really nice resort imitating a Mediterranean village
2019년 7월에 2박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overall ... with a couple suggestions
We Loved this hotel! The rooms were great, the bathrooms were clean with great water pressure in the showers. The food and location was perfect. It was fun to see the monkeys in property and the Elephants from the next property while on property. To improve: make sure electricity is working in all rooms - my friend has not electricity and then no outlets working in her 2 rooms. Ours though was great. Also, check in and front desk service was very slow - it seemed the staff strugled with the PCs. The food service staff and the bell staff were FANTASTIC. If we go back we will want to stay here again.
2019년 5월에 2박 숙박함

8/10 - 좋아요

Isaac Bongani

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was fairly good.
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
One of the worst hotels I've ever stayed at! I was not expecting this based on the good reviews, however upon check in and check out we were urged to write positive reviews about the hotel online.... the pool area is nice, but that is it. The rooms are small, dirty and disgusting. I could not wait to leave! There is one restaurant on the property, which I was actually looking forward to based on reviews. The night we were there, they only offered the buffet option, which ended up being more expensive than many of our other meals in South Africa. We were worried to get food poisoning from the buffet food and barely ate! Not worth it! Stay elsewhere.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff, clean, great food, great pools
2019년 3월에 1박 숙박함

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스, 객실의 편안함
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Sanette

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Fabricio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: GM 님, 2018년 12월 30일
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stylish hotel dog brug for en kærlig hånd
2018년 7월에 1박 숙박함
답변 제공: General Manager 님, 2018년 7월 31일
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Comfortable location. Has a rustic Spanish feel. Can use some uplift to rooms but great stay overall. Minus poor internet
2018년 7월에 2박 숙박함
답변 제공: General Manager (Gabriel Mnguni) 님, 2018년 7월 31일
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. Internet will be upgraded soon, we apologise for the inconvenience caused. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 - 좋아요

Elias

좋아요: 직원 및 서비스
Ressort charmoso e majestoso, área verde exuberante, amplas instalações de lazer, linda piscina, área de churrasco elegante, restaurante muito bom, café da manhã bom (na omelete ovos ficaram crus, faltou cozinhar um pouco mais), quarto espaçoso e com instalações regulares, entretanto chuveiro antigo é inadequado, infiltrações na parede do banheiro sugerindo manutenção inadequada, quarto em alvenaria muito mal conservado ( sugerindo que os quartos não passam por uma boa reforma há anos), dando uma impredds
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Voldoende voor 1 overnachting
Goed hotel voor 1 overnachting. Kamer was ruim maar donker. Zwembad was mooi. Er komen veel bussen toeristen dus a la carte eten kon niet ivm buffet.

8/10 - 좋아요

toyoil 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel am Krüger Park
Wir haben dort 6 Nächte verbracht und waren über die Anlage angenehm überrascht, obwohl die Zufahrt (mehr ein Feldweg) nicht gerade einladend ist. Die Anlage ist sehr weitläufig und bietet fast alles (Pool, Tennis, sehr gutes Restaurant). Von hier haben wir Ausflüge zum Krüger National Park und zum Blyde River Canyon gemacht, aber vor allem haben wir Golf gespielt neben den Krokodilen und Hippos.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

Adell 님, Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good times
good location - central to everything friendly service and great food Pitty the rooms are so small...

10/10 - 훌륭해요

Herman 님, Netherlands

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, and characteristic place, unique!
Unique! Fantastic place, beautiful Spanish / Portoguese architecture. Excellent service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super beliggenhed
Dejligt hotel med pragtfuld have og god beliggenhed i forhold til Kruger. Dog et par skønshedsfejl med manglende internet og høj musik i morgenrestauranten med Michael Jackson på replay kl. 7 om morgenen.

10/10 - 훌륭해요

Iris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful -Wonderful -Wonderful
Wonderful hotel, very nice staff,(especially Innocent from the front desk), very good restaurant. No complains at all !!!!
답변 제공: Kevin 님, 2015년 11월 28일
We would like to thank you for such positive feedback. It is always nice to see that our clients enjoyed our beautiful property. We cannot wait to host you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
מלון מומלץ ביותר
אחד המלונות הכי מדהימים שהיינו (בקבוצת מחיר זו).המלון מעוצב בסגנון מקסיקני-אפריקאי(!) יפהפה עם שטחים ירוקים מדהימים עם קופים שמסתובבים חופשי. קיבלנו חדר ענק עם פינת ישיבה וחלונות ענקיים הצופים לגן מרהיב ולבריכת שחיה וההפתעה הייתה שהמחיר כלל ארוחת ערב וארוחת בוקר (לא רשום בהזמנה) המסעדות היו באיכות של כוכבי מישלן עם כל הגינונים ואוכל מדהים. בקבלה ישב בחור בשם inocence שיצא מגדרו לעזור. המלון צמוד לחווית פילים וקרוב מאוד למרכז Nespruit שם מס׳ מסעדות נוספות.
답변 제공: Kevin 님, 2015년 11월 28일
ברצוננו להודות לך על המשוב החיובי שלך . זה תמיד נחמד לראותשהאורחים שלנו נהנו הרכוש היפה שלנוואנחנו לא יכולים לחכות כדי לארח אותך שוב בעתיד הקרוב .

8/10 - 좋아요

Debbie 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a beautiful setting
Only stayed one night but enjoyed the hotel. Very comfortable and friendly staff.
Lounge
Bedroom
Bathroom
Courtyard by our room
답변 제공: Kevin 님, 2015년 8월 12일
Dear Debbie Thank you so much for your feedback. It is always nice to hear that a client enjoyed our beautiful property and staff. We cannot wait to host you again in the near future.

8/10 - 좋아요

uriah 님, Uriah and Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
relaxing weekend
the weekend was awesome. hotel is beautiful. bit of a plumbing issue which was sorted. beautiful view and surroundings. close to shops which was a plus. will recommend the hotel
답변 제공: Kevin 님, 2015년 9월 5일
We would like to thank you for your review and feedback. We are very pleased that you like our beautiful property. We at Casa do Sol strive to do our best for all our clients and cannot wait to host you again in the near future. Kevin Le Roux General Manager.

8/10 - 좋아요

Nicolas 님, Chile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen hotel
Ubicado cerca del santuario de elefantes. Las piezas muy buena y la comida.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent buffet

10/10 - 훌륭해요

Mary 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Deena 님, Ny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unpleasant experience
The hotel does not have wifi or tv. The woman at the front desk said there was no wifi for three months and management said it would be fixed that day. The rooms smelt very musty and mildewy. When we asked the staff to help us they were unfriendly and unhelpful.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable experience
The Good: Staff were friendly and always willing to help. Scenery was amazing, loved the whole spanish and foresty feel to it. No issues checking in. Food tasted great and presentation was quite good. The rooms were cleaned everyday. Its location is perfect, lots of activities close by...about 10-15min driving distance away (quad biking, sky trails, river rafting, elephant sanctuary). The Kruger park is a 20-30min drive. Shopping amenities are close by. The Bad: On the first night we had no water. Although it was being attended to it had only been fixed the next morning. It would have nice to have received a courtesy call or sms notification on updates and when it was fixed. There wasn't much of a variety of foods, it took a while to prepare and a bit overly priced. On one occasion the staff got our orders mixed up and eventually never received one of our orders. Except for those few minor issues our overall stay was great. Wouldn't mind going back.

6/10 - 괜찮아요

Michel 님, Buxtehude

좋아요: 직원 및 서비스, 객실의 편안함
Eine Stunde zum Paul Krüger Gate
Viele Busreisen und damit die typischen Busreisegäste aus Europa. Meine Villa war eigentlich nur ein B&B Zimmer. Wlan funktionierte nicht in der Lobby und sowieso nie in den Zimmern. Hatte leider viele Ameisen in meiner Villa No. 11. Würde das nächste Mal näher an den Krüger rangehen. Auch die Hotelzufahrt über die Sandpiste ist nichts für jeden.....durch den Regen war es schwierig ohne Aufsetzer anzukommen.

10/10 - 훌륭해요

Graham 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent meal in great atmosphere
Had a great evening and breakfast.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous Architecture and Gardens
The booking was handled very well by the Hotels.com agent - very friendly, helpful and competent. Arrival at the hotel was great - they were expecting us and check-in was immediate with just my signature. The setting, gardens and buildings are delightful. You are instantly transported to a Spanish village. It just needed some suitable music - Flamenco! The buffet supper was generally pretty good, but not fantastic. The cost of R180 was high by South African standards. It was very quiet and peaceful, and we spent an hour each evening chatting by the pool in the barmy atmosphere - priceless! The staff were all very friendly and helpful. Will definitely go there again.

10/10 - 훌륭해요

Elena 님, Roma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alle porte del Kruger.
Siamo arrivati in serata e ci è dispiaciuto dover trascorrere solo una notte. Cibo ottimo.

8/10 - 좋아요

Legadima 님, Detroit, Michigan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Casa do Sol
The staff was very friendly and helpful. The grounds were well-kept. Food in the restaurant was very good. Overall the 2 rooms we stayed in were comfortable except for the following: 1. no internet access in the rooms. We were told that we could get wireless internet access at the desk, but it was out of service when we were there 2. not enough electrical outlets in the rooms to recharge all the electronic gadgets that today's traveller brings along 3. cold tiled floors to chill your feet in the winter Overall I would still recommend this hotel.

8/10 - 좋아요

carl 님, Germany (NRW)

좋아요: 청결 상태, 직원 및 서비스
Gateway to Krueger Park
Hotel is good for 2 nights but the restaurant offers decreased significantly - according to recommendations from friends who stayed years ago. There is only carvery in the evening and the quality is not convincing. In total it is visible that the best time of the hotel was longer ago. Negative: No B&B bookable.

6/10 - 괜찮아요

Raymond 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스
Great food and location
Rooms are not great and could hear everything that was said in rooms next door, but they were very clean and serviced twice a day. The phones were not working, had to walk when you needed anything. The service was fantastic though. The staff are the friendly, prompt and helpful. When you asked for something you get it immediately. The food served for dinner and breakfast was delicious. The location is great and close to the Kruger and all other tourist attractions.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Freundlich
Gutes Mittelklasse Hotel, leider keine Preise auf der Speisekarte.

8/10 - 좋아요

Vinicius 님, Maputo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked the hotel just to overnight, but I should definitely be back there for longer. It is in a pleasant, greeen place, with lots of gardens. Good place to drink a wine under the trees on in front of the fire. It is located close to Hazeview and it is neighbour to Elephant Sanctuary. Bad points: The rooms located close to the corridor are noisy. The shower box allows the water to flood the bathroom.

10/10 - 훌륭해요

Tony 님, Dover, Kent, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a Splendid place to relax
The hotel was well signposted; however the approach road was not in good condition due to the recent rains. The hotel is about a kilometre from the tar road; our four wheel drive vehicle coped admirably, but I would think small family cars would have had a bit of trouble. The hotel itself was a revelation - larger than I expected, and all in a Spanish colonial style. The setting was superb; acres of "jungle" all around, and with an elephant sanctuary right on the doorstep. We were made very welcome, and the rooms were well equipped and comfortable. Dining at the hotel was not a la carte; if you are a vegetarian, you could be in trouble! Highlights of our short stay were: watching a troupe of monkeys playing on the lawn near our room, and interacting with the elephants next door. We were there too short a time to take full advantage of the facilities - would have liked to go hiking in the grounds, and get a bit of pool time. Altogether a beautiful spot, with friendly staff.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
Really lovely place. The room was HUGE! It was bigger then some apartments I've lived in... I would have happily stayed there for a few days but we were only passing thru for a night on our way into Kruger.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
If you have staid in this hotel in the past be surprised. Very nice fun place. Will return.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super adresse
Un petit coin d'Espagne au milieu de l'Afrique. L'hôtel se présente comme un village avec ruelles et placettes fleuries. Chambre spacieuse et moderne qui ressemble à une petite maison ! Repas excellent avec buffet chaud très varié. Notre meilleure adresse durant le séjour en Afrique du Sud. Dommage que l'hôtel soit excentré. Il faut suivre un chemin en terre peu engageant. Toutefois, le sanctuaire des éléphants se situe à côté.