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콜로나 캐슬 여행 후기

5 out of 5
콜로나 캐슬
1 Verwood Street, Off Old Boyes Drive-lakeside, Cape Town, Western Cape

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 37개 이용 후기 중 25개" "
평점 8 - 좋아요. 37개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 4개" "
평점 4 - 별로예요. 37개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 1개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Ken

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 1월 29일
Dear Ken,We are all very sad that you have found it necessary to rate our splendid property as “Poor” after you left without having the courtesy to talk and mention it to the management while still in house, giving us the opportunity to improve whatever it is where you think we failed you. After your departure, we received the following comments in our guest book:“Lovely rooms, views and courteous service. Thank you for the warm welcome to SA”“Nice place, with excellent views and a team with a great spirit and hospitality! Thank you very much.”“Lovely night with fabulous service. Thank you”Our serving staff reported that you spoke during breakfast, something about the croissants… ? when every other guest over the years has been really pleased and complimentary about our breakfast. May we invite you to email us privately about your disenchantment, which will then give us an opportunity for redress and improvement. We thank you in anticipation and apologise for any disappointment you may have suffered in the hope this did not spoil the experience of your visit to our beautiful city, Cape Town. Hopefully you have returned home to Norway in good spirits and we wish you and your wife the very best. MichaelOwner

4/10 - 별로예요

Ken

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 1월 29일
Dear Ken,We are all very sad that you have found it necessary to rate our splendid property as “Poor” after you left without having the courtesy to talk and mention it to the management while still in house, giving us the opportunity to improve whatever it is where you think we failed you. After your departure, we received the following comments in our guest book:“Lovely rooms, views and courteous service. Thank you for the warm welcome to SA”“Nice place, with excellent views and a team with a great spirit and hospitality! Thank you very much.”“Lovely night with fabulous service. Thank you”Our serving staff reported that you spoke during breakfast, something about the croissants… ? when every other guest over the years has been really pleased and complimentary about our breakfast. May we invite you to email us privately about your disenchantment, which will then give us an opportunity for redress and improvement. We thank you in anticipation and apologise for any disappointment you may have suffered in the hope this did not spoil the experience of your visit to our beautiful city, Cape Town. Hopefully you have returned home to Norway in good spirits and we wish you and your wife the very best. MichaelOwner

8/10 - 좋아요

pam 님, Swindon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique property for an overnight stay. Enjoyed the extra touches especially the hot water bottles for a cold African night. We were able to leave our bags safely prior to check in while we went to the Cape, then our room became available so we had an unexpected early check in which was above and beyond. Thank you!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Service above and beyond.
2023년 2월에 5박 숙박함

8/10 - 좋아요

Alexander 님, Eastport

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Colona Castle is an extremely unique hotel…it’s very old school with actual keys for rooms…views over Muizenburg were great, but the surrounding area felt kind of unsafe…breakfast was excellent…one thing that bothered me was that they advertised complimentary welcome drinks but then charged us for them…not a huge thing but still…rooms are very comfortable and bathrooms are excellent…we didn’t use the pool but it has a wonderful view….very close to beaches…if you’re looking to stay in Muizenburg or Kalk Bay I would recommend Colona Castle
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Renaldo

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Jaana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury night in small elegant hotel
Very elegant, stylish, clean, quiet and nice hotel.
2021년 4월에 1박 숙박함
답변 제공: David 님, 2021년 4월 9일
Dear Mrs Valkama-Niemi Thank you for choosing our splendid property and the feedback. We look forward in hosting you again in the future and wish you all the best. With kind regards Colona Castle

10/10 - 훌륭해요

Lawrence 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in Cape Town
Great hotel in a good location especially if you want to explore the beaches of Cape Town. The staff and service was exceptional. Note that it is potentially a bit more challenging if staying with younger children.
2018년 12월에 6박 숙박함
답변 제공: Colona Team 님, 2019년 1월 9일
Thank you very much for your review and it was a pleasure having you and your family as our guests. We look forward to seeing you again.

10/10 - 훌륭해요

Solange

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic , kind, perfect in evertway
2018년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hosts and helpful staff. A beautiful hotel with great views. Nothing too much trouble. Felt very at home and yet spoilt at the same time.

10/10 - 훌륭해요

rams1981 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with easy access to all sightseeing
Excellent welcome. Lovely room. Great options for breakfast and welcoming hosts. Highly recommended
2018년 1월에 1박 숙박함
답변 제공: Colona Castle 님, 2018년 1월 23일
We are so glad you enjoyed your long stay at Colona Castle. It was a real pleasure hosting you and we hope to see you again soon

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicole and her staff really pamper you. The place is beautiful, with great views.

10/10 - 훌륭해요

Gunnar 님, Malmö

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tyst & Fint
Mycket fint välkomnande av ägaren Uppgraderade utan att efterfråga detta Fantastisk god 3 rätters middag med några olika alternativ Liten frukostmeny framställd med möjlighet till att beställa in varma alternativ

10/10 - 훌륭해요

Shawn 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honeymoon stay
Nicole and the staff was super helpful! Made our stay stress free. The staff would make breakfast fresh every morning to our liking. Stayed there for our honeymoon and would definitely would recommend this hotel. It is about 20 minute taxi ride to the town, but it is very peaceful and has such an amazing view of false bay, the ocean and table mountain away from city traffic.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Um Vero castello a disposizione Un po' lontano dal centro ma bellissimo e con personale molto gentile

10/10 - 훌륭해요

Henrik 님, Fredensborg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic view
Nice hotel with a stunning view, quiet neighborhood and only a few rooms. Fantastic service. No restaurant at the hotel besides breakfast but close to good restaurants. A lovely terrace with pool and views against three horisoner

6/10 - 괜찮아요

실제 이용하신 고객

Synes det var for dyrt for en overnatning i forhold til det vi fik for prisen. Har overnattet på andre B&B i området, hvor det var meget billigere og hvor vi fik mere for pengene. Forstår ikke, at det er et 5-stjernet B&B. Fik opvarmede croissanter, som ikke var fra samme dag. Poolen indbød ikke til, at man benyttede den - trængte til at blive renset og indtrykket generelt var, at huset var nedslidt.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schönes kleines Hotel mit super Service. Leider in nicht ganz so schöner Umgebung.

10/10 - 훌륭해요

Karl 님, Kennett square

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Live like a local in this new apartment!
A brand new apartment conveniently located to the attractions of the V&A waterfront area. Safe and secure with nice views of Table Mountain out the front balcony.

10/10 - 훌륭해요

Butlerkid 님, Tennessee, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent and central to Cape Town attractions
Beautiful, small hotel located on hillside with views of lake and ocean. Tastefully decorated with antiques and art work acquired during owners travels. Perfectly located for easy access to the wine area, Kirstenbosch Gardens, Cape Point, Table Mountain, etc. Having your own car or renting one is advisable. Driving on the left was NOT a problem. Hotel staff is outstanding! Each day David inquired about our plans, checked weather or other details and ensured we had good driving information. I arrived suffering from a case of food poisoning from airplane food. They even brought me meds to help alleviate my symptoms! Since the hotel is on a hillside, there are steps leading up to the hotel. You do not have to walk a long way, but simply need to be able to walk up steps safely. I would definitely stay here again and highly recommend staying here!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Our stay was pleasant and both staff and owner were very attentive to our needs. The problem was in the descriptions of the location and facilities. Internet was slow and not not available most times Finally the biggest problem we had was with the conditions of reservations stated and later handling of expuda for our request. We called on 13th to change the departure to 15th long distance from South Africa and after 20 Minutes were told all has been taken care off. Again we called on 14 th and found nothing has been updated on the reservation after the owner confirmed that she had not received an email this time I was put on hold for half an hour and the expedia agent came back assuring all is done. Finally on day of check out the owner tells us that expedia is lying and I am liable for remaining three nights When I called again there was no changes made to reservation and when I talked to supervisor he said I am telling now you have to pay This is both unbusisiness like and I wish to lodge a complaint

8/10 - 좋아요

Louise 님, Sherbrooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Life in a small castle
Beautiful getaway in a quiet neighbourhood but remote so that a car is needed , Personnel was diligent to help out The breakfeast is cooked to order and varied

10/10 - 훌륭해요

Peter & Juliana 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis of calm
We stayed here for 3 nights April 2015 arriving from the UK. Hotel is in a quiet location excellently placed for exploring the Cape. Cape Town is 35 minutes away. Discrete and gracious owners and staff. Very helpful in providing us with touring information, dinner reservations and transport to the cruise terminal. Rooms are tastefully decorated and full of antiques and many thoughtful extras such as range of books, carafe of water, sherry, fresh fruit. We have travelled extensively and always try and book small, independent luxury hotels and Colonna Castle is one of the best we have enjoyed.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traumhotel pur in familiärer Atmosphäre
Ein Gefühl das sich nicht in Worte beschreiben lässt! Man ist einfach nur willkommen dort! Absolut empfehlenswert!!!

10/10 - 훌륭해요

Marianne 님, Gothenburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You really, really must stay here!
Absolutely fantastic ! I travelled with my daughter (10YO) and could not ask for anything else. The attention to detail, the service level, the room and amenities, the dinner served on our night or arrival (with the addition of my daughter's request, even included in the printed menu on her behalf!), absolutely fabulous! My daughter and I were both treated like queens. The room (Green Room) was spacious and well equipped, a glass of sherry waited on arrival, the fridge got stocked up with your favorite items. Enormous bathroom and the most luxurious bath robes I have ever worn. The beds were incredibly comfortable, lovely soft sheets and thick duvets. Heaven! It is worth taking a trip to Cape Town just to stay here! Many, many thanks to Nicole and Michael with their whole fantastic team for a memorable stay!

10/10 - 훌륭해요

Jeanne H 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
beautiful and very pleasant
An amazing place toy stay. We were warmly greeted by Michael and David took our luggage to the room. It was a beautiful suite with an extra large king bed. The tile floors are heated and the space is done in beautiful Italian tiles. We had a fridge, chocolates on the pillows, every night and a small plate of chocolates every day. A fresh fruit basket was filled daily. The view as well as breakfast was amazing. We had two vanities as well as a shower and deep soaker tub. They also supply robes, slippers and wonderful products for the bathroom. It was very private and quiet. Loved the owners as well as David.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
idéal pour personne seule
En hiver trop loin du centre du Cap, petit déjeuner un peu léger, manque de viennoiseries fraîches, chambre non chauffée à notre arrivée donc très froide, ne sachant pas que c'était plutôt " chambres d'hôtes ", j'ai été déçue, car je préfère les hôtels.

6/10 - 괜찮아요

Antoine 님, Luanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
our kids not feeling welcome
We stayed five nights in the Safari suite and the overall feeling is mixed, as we had quite high expectations given the price tag (but it was high season though). Pros: -stunning room decorations and views, -feeling of exclusivity, luxurious and homey treatment of guests, helping with dinner reservations and sightseeing program. -top level room comfort, prepped several times a day. -quiet location away from the city hustle and bustle. on the downside: -the lady owning the hotel looked puzzled when I told her we had 3 young kids. She reminded our kids several times to be quiet when we checked in, and they were not shouting at all. We got the message so we did not use the pool at all during the stay, for fear of upsetting the other customers here (too bad, since we chose this hotel because of its pool in the first place). -we had to wait between 15mn and 40mn to have our coffee and hot chocolate at breakfast, -suite was not ready at 4pm when we arrived. -the Wifi did not work in our suite and the DVD player either. the TV programs could have been better. -the owner ended up charging us extra for our 3rd kid whereas we did not require an extra bed (our twin daughters always sleep in the same bed) and we skipped our last breakfast. As an extra justification for the kid surchage, she also said that Expedia had given us a 20% discount by mistake that we did not deserve. -no private parking despite location requiring a rental car. -our bed seemed a bit too short (190cm)

6/10 - 괜찮아요

Haley 님, London

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, service could be better
The Castle is absolutely beautiful and stunningly furnished. The breakfasts each morning were divine. It's nicely located - 5min drive to the beach and 25min drive to the CT city centre, wine regions and other touring spots. For the price the day-to-day service was somewhat poor - the small toiletries in the room on arrival weren't replaced every day, we had to ask for glasses and trays to be removed from the room even after it was made up. In general we often felt we had to do something ourselves as otherwise it seemed a bit of a bother to the woman running the hotel. Overall staff was lovely though, and to a degree this is just what to expect in boutique hotels.

10/10 - 훌륭해요

John 님, Dallas, TX, USA / Russia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Hotel
Colona Castle in a word was Fantastic, it exceed all expectations. Michael and Nicole were incredible hosts, they meet us upon check in, recommended and arranged dinner and sightseeing reservations, provided detailed driving directions and ensured our experience in Cape Town was memorable one. The breakfast included in the rate was a great plus, and the homemade marmalade is not to be missed! The pictures of the room and views on the website do not do justice and all of the personal touches (fresh fruit and brandy upon arrival, turn down service, etc) and friendly staff created a conflicting situation of whether to stay in the b&b or sightsee, lol. The location is just right for easy access to all the major sites and atmosphere is much better than staying in the city centre. If you're looking for an "experience" vs. just a place to sleep, I highly recommend Colona Castle.

10/10 - 훌륭해요

Josh 님, New York, NY, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
NIcole and Michael couldn't have made me feel anymore at home and comfortable than they did, I wish I could have stayed longer. They certainly went above and beyond to make sure my stay in their B&B and time in Cape Town was as enjoyable as possible.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for families, couples, really anyone!
It was absolutely wonderful in all regards. The owners, Michael and Nicole, were gracious and hospitable, and we had a fabulous time. I highly recommend their beautiful hotel! Their staff was also exquisite in their attention to detail and their superb manners.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
what a good camera can do....Colona Castle
First of all, Colona Castle is not a castle: it is a house and functions as guest house. Secondly, the pictures on the website mis represent it: it is small, cluttery, with a small pool and the view is mainly over suburbian houses. If you stand on the small deck you can indeed see the see. Although the staff is friendly, they are sometimes not present to offer services etc. All in all we found it very overpriced, having stayed in a lot of hotels in the Cape Town area before.

10/10 - 훌륭해요

Angus 님, London, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five star luxury
Sitting on the hill side with wonderful views, Colona Castle gives you the opportunity to explore the other side of Cape Town you might just drive through. The owners are charming and have trained their staff to perfecion. The rooms are beautifully furnished and very comfortable. You will not be disappointed.

10/10 - 훌륭해요

Imre 님, San Diego, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
"Luxury just outside of Cape Town"
The Colona Castle is truly a small, luxury hotel. Gracious staff and fascinating, most hospitable owners. Tranquil, elegant setting, with all the top-notch accessories. Wonderful local restaurants (Harbor House a must try). The Colona is about 25 min drive from the airport and equal distance from Cape Town. A train station is nearby and the hotel will arrange taxi service.

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kleines Luxushotel als idealer Ausgangspunkt für Ausflüge in die Umgebung
Sehr persönlich und professionell geführtes Luxushotel , mit geschmackvoll ausgestatteten Zimmern. 180 ' Grad Rundumsicht von Tafelberg bis False Bay . Ideale Ausgangslage für Ausflüge in die Umgebung Kapstadt-City, Südspitze Kap, Weinregionen, Whalewatching, Excellente Restaurants in der Nähe.