When me and my family arrived they couldn’t find my reservation. I booked a week in advance and had to wait 20 minutes to get my room. They had bad communication skills and didn’t state when my room would be ready. On top of that only one of the workers was actually working, assisting someone on the phone. While the other wasn’t doing anything and he could’ve been assisting me. Overall this is a bad stay; not very clean. The mini fridge was dirty, hair left in the shower, the pool was filthy with hair everywhere, it also smelled like cigarettes in the hallway. Also the side door was broken so anyone could get in. Not a very safe or family oriented place, as it stated it’d be.