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애스콧 호텔 여행 후기

3 out of 5
애스콧 호텔
38 Garden Road, Colaba, Mumbai, Maharashtra

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 36개" "
평점 8 - 좋아요. 80개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 9개" "
평점 4 - 별로예요. 80개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 4개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for three days in January. The hotel staff were all excellent and helpful, especially Nayim. We felt safe and easily walkable to all the main attractions in Colaba . Wonderfully quiet away from Mumbai's hustle and bustle but shops, and restaurants nearby.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Shena

가족 여행
Average Hotel
The hotel is well situated, and has very gun potential but it is average.The 1st thing they can do is improve on the cleanliness. The workers always look untidy and sweaty. The do not provide any bathroom accessories, not even a shower cap, i thought it was standard on all 3 star hotels.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located hotel
This is a well located hotel near the taj hotel. The rooms are quite large and the breakfast was off a menu. Bathroom was very big too. Staff was friendly and helpful.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

ABDULLAH

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق نظيف ومعاملة الطاقم طيبة والمطعم خليجي
2022년 6월에 3박 숙박함

8/10 - 좋아요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 6박 숙박함

10/10 - 훌륭해요

Mustafa 님, Saipan

2022년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Great breakfast in the morning; service at breakfast was wonderful. Front desk service could have been better. We didn't receive a wifi code until 30 minutes after check in as the "computer was resetting"? Also, when we asked for more hangers, they returned saying they couldn't find anymore.
2020년 2월에 3박 숙박함

8/10 - 좋아요

Franco 님, Verona Italy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ristrutturato di recente pulito personale disponibile, colazione buona ed abbondante, posizione centrale per visitare a piedi gran parte dei siti di interesse Bravi, consiglio caldamente di andarci
2020년 2월에 4박 숙박함

8/10 - 좋아요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Emplacement et confort à un prix abordable
De retour du Karnataka, 2 jours de Stop dans cet hôtel avant de reprendre l'avion pour paris. Excellent accueil, grande chambre (Chambre "supérior") et petit déjeuner copieux. L'hôtel se situe dans le sud de Mumbai près de la porte de l'Inde. Quartier très vivant à proximité mais aucune gêne ressentie au niveau de cet hôtel qui ne comprend que 25 chambres.
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 5박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our room
We had a beautiful room on the top floor with a king size bed and fantastic shower. The a/c was great and all the staff were friendly and helpful. breakfast was excellent. This hotel is very close to a major street in Colaba that allows easy access to restaurants and sights. Be aware that there’s a lot of street noise but that’s probably unavoidable in this section of Mumbai.
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

KatieDee 님, Seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ascot Hotel is a lovely place to rest and relax amidst the Colaba chaos! The rooms are spacious and quiet, the prepared coffee is excellent, breakfast is plentiful, and the staff is truly superb. I would recommend this hotel to anyone looking for a mid-range place in Mumbai's Colaba area.
2020년 1월에 1박 숙박함

8/10 - 좋아요

Sam 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
pretty good hotel ver close to shopping area and tourist spots best location
2019년 11월에 1박 숙박함

8/10 - 좋아요

eijiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
あと少しのサービスがあればさらに良いです。
冷蔵庫が備えあると施設の案内がありましたが設置ありませんでした。 空港迎えをメッセージに入れていましたが返答なし。自己手配しました。
2019년 10월에 5박 숙박함

6/10 - 괜찮아요

Hassan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

Helen

별로예요: 직원 및 서비스
Do not use this hotel.
Our experience with the Ascot Hotel was awful. This is our story. We are a senior professional couple from Toronto Canada. We booked several months ahead. A week before arriving, we sent an email requesting their Airport shuttle service, which is advertised by the hotel, by kindly requesting, just to be sure, a confirmation reply. No reply was received. Two days before our arrival, we were notified by our tourist agency that Air India had cancelled our flight from Varanasi to Mumbai. Once again we notified the Ascot Hotel of the change of flight and requested their Airport Shuttle Service with the new airline, flight number and arrival time. Once again, we received no confirmation. At our arrival, no Ascot Hotel shuttle service was there. We arranged our own transportation and, once arrived at The Ascot Hotel, we were informed that there was no room available for us. They suggested another hotel for us for a night. They would have a room for us for the remaining 4 nights. Luckily enough, we still had our taxi on the premises. The only positive service: one of their staff came with us to the other hotel with our cab. The other hotel was of lower category and considerably cheaper. The following day we refused to return to the Ascot. We remained at the new hotel because the staff was very friendly although the facilities were “challenging”. Conclusion: no one wants to be stranded late in the night in a foreign city... never mind in a challenging city like Mumbai.
2019년 9월에 5박 숙박함

10/10 - 훌륭해요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Excellent hotel in very good location in Colaba. Friendly service and very clean and comfortable rooms.
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Phenomenal service! Great location, spacious room with balcony. An oasis in Mumbai
2019년 2월에 1박 숙박함

8/10 - 좋아요

Donna 님, Louisiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best part of this hotel is the staff. They go out of their way to make your stay good. Extremely helpful & pleasant. Comfortable room & bed. Good breakfast. Close to waterfront, India gate, shops & restaurants.
2018년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy hotel
I have stayed at this hotel before and love it. This time though, I am not sure if the bed sheets were clean and changed, there were no towels in the room, and the trash can had trash from a previous occupant. The Internet was also patchy which was a real bone of contention. That being said, maybe this was a one off, as otherwise I really enjoy the hotel and would recommend it.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ascot Hotel Remains A Favourite
Our 3rd stay at the Ascot. Always very friendly service. Rooms are large and in good repair. Marble on floor is nice in hot weather. Great location. Will return to the Ascot Hotel. Good value. Highly recommend. Met friendly owner.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

John M 님, Wales

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel very central.
Easy access to shopping and sightseeing such as Gateway to India and Taj Mahal hotel.
2018년 1월에 4박 숙박함

8/10 - 좋아요

Ilin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good experience
After a few hiccups upon our arrival management took good care of us and made sure our stay was one to remember! The room was very big with a big bathroom which included a bath and separate shower. The bed was comfortable and everything was nice and clean. Breakfast was good and made for a good start to the day. All the people working there are so nice, welcoming and helpful. I would certainly recommend!!
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem.
Very pleasant staff and great location!
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
The room I was given initially was not great - it was in pretty shabby condition and was not very clean (except for the linens, which were spotless). I arrived very, very late and so was content to sleep there for one night, with the intent of finding another hotel the next day. However, when I explained my concerns to the staff in the morning, they moved me to a much nicer - and cleaner - room. I wouldn't say the new room was spectacular, but it was clean and came with simple amenities like soap and hand towels (no washcloths). The daily paper was a nice touch, and the entire staff was very friendly and helpful. Great location as well - very close to the Taj Palace (go for high tea!) and the Gateway to India, and immediately proximal to the Colaba street market. Ubers are plentiful in the area, so it was easy to get around to other areas of the city as well.
2017년 11월에 5박 숙박함

10/10 - 훌륭해요

Pathma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay at Ascot Hotel Mumbai
The Staff at Reception were amazing. Especially the Gentleman on Night Duty. Very Very Helpful. Breakfast Continental. Should include Indian Breakfast on some days. Unfortunately the Guests across my Room 206 were extremely noisy day and night. Lots of people staying in that Room .Overall Amazing Stay
2017년 8월에 9박 숙박함

2/10 - 너무 별로예요

manish

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ridiculous
Had done the booking through Expedia , when I showed up at the property they had forgotten to book the room for me. Had to look for other options as the hotel could not accommodate me.

10/10 - 훌륭해요

Letje 님, Achterhoek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Geweldig hotel in een mooie omgeving
Het Ascothotel ligt in de wijk Colada, met mooie oude koloniale panden en redelijk veel groen. De kamers zijn mooi, schoon en het personeel is buitengewoon vriendelijk. De transferservice naar het vliegveld is erg goed.

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was very good. Everyone was helpful and accommodating. I was very happy with the location. My room was big, comfortable and quiet. This is a great place to stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
I recommend this wonderful hotel to all travellers. Everything was perfect: the staff are fantastic and very helpful. The hotel location is also perfect for a tourist: walking distance to many things and a great vibrant buzz of activity and restaurants and shops and bars. Great fun!

6/10 - 괜찮아요

Chong Mei

좋아요: 청결 상태, 직원 및 서비스
Just fine!
The restaurant and room were clean, but it certainly needs refurbish and upgrade.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at The Ascot
wouldn't stay anywhere else in Mumbai - great location, large rooms, good breakfast, helpful staff

8/10 - 좋아요

Monique 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel valeur sûre
Ce n'est pas notre premier séjour à l'Ascot, accueil toujours aussi agréable et prévenant. Petite structure ou l'on n'est pas anonymes. Chambres très confortables. Hôtel très bien situé au cœur de Colaba.

10/10 - 훌륭해요

Sue 님, Gold Coast, Queensland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel, walking distance to everything
We ha a very pleasant stay at this hotel everything you needed was there, comfortable bed,clean room,air conditioning, tea/coffee making facilities,Bottle water, large room with sitting area, shower had hot water even had a bathtub. Reception staff were very helpful thank you Jackson. Walking distance to Gateway of India, Marine Drive and good Restaurants. We would stay here again if given the chance. We also had our washing done it was delivered back to our hotel early the next morning. If anything there was no shampoo in the bathroom but that is the only thing that I could say about this hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular small hotel with everything done right
The hotel was fantastic in every way. Staff was friendly and helpful. Breakfast was delicious and offered a good variety considering this is a small establishment of only 18 rooms. Our room was impeccably clean and very comfortable. The only minor issue is the location, as it is not reachable by foot and there was construction all around it.

6/10 - 괜찮아요

shena 님, Johannesburg

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Excellent Hotel, Incompetent Staff
The hotel is in a great location, and in fairly good condition, a little more attention should be paid to detail like cleanliness, the appearance of the staff especially the kitchen. The front desk is the most incompetent, it takes them about 15 minutes to answers the phone, and about 30 minutes to respond to your request. The front desk manager was having screaming fight with a guest... So unprofessional.... The WiFi hardly ever works.

6/10 - 괜찮아요

B & T 님, Calgary, Canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean hotel, good location.
Overall, good hotel and enjoyed our stay. Large, clean rooms and comfortable. Great location to Gateway to India and Taj Mahal Hotel, walking distance. Easy access to street shopping and restaurants in area. Front reception staff courteous and helpful. Restaurant limited.

10/10 - 훌륭해요

jb from ny 님, UK.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excelent hotel in Colaba district
Clean, comfortable, quiet hotel in busy Colaba district. Staff polite and helpfull. Breakfast of fresh fruit, canned juice, cornflakes, eggs to order, toast with jam and tea or coff ee. Large rooms. Close to India Gate and restaurants and about 30 minute pleasant stroll to Churchgate and Victoria rail stations. Not 5 star but good value.

8/10 - 좋아요

Salim 님, سلطنة عمان

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق ممتاز
مريحة جدا والخدمات قريبة من الفندق والعاملون جميعهم أخلاقهم عالية

10/10 - 훌륭해요

viviane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel confortável em Colaba
Hotel confortável, com uma optima localização numa rua mais calma mas dentro da zona comercial de Colaba. Recepcionistas muito simpáticos e prontos a ajudar em tudo. Ofereceram o serviço de Wifi nos quartos, visto que só é gratuito no Lobby.

8/10 - 좋아요

Aubrespin 님, ASNIERES/SEINE

좋아요: 객실의 편안함
2 nights in february
This accomodation is a good place to be in Colaba. We had a room on the side of the building. The room was spacious and clean. The newspaper at the door every morning was great.Informations given by the reception staffs were relevant. The minus points were: internet wifi charged and the noise inside the hotel.

10/10 - 훌륭해요

Jane and David 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable friendly and in a fantastic location
This hotel was great from the minute we arrived to when we left. We could not fault it. Staff were genuinely friendly and helpful. Highly recommended.

8/10 - 좋아요

Charlotte 님, PARIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel tres bien situe dans colaba
l' hotel est a recommander cependant je l'ai trouve un peu cher pour une personne seule

10/10 - 훌륭해요

Amanda 님, Benoni South Africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
One is weary when booking accommodation online, not knowing what you would expect in another country, but the Ascot hotel, Mumbai India will set ones mind at ease. It is well situated and in walking distance from the Gateway of India and various sights. The room was comfortable, clean with good quality bedding. The front desk staff very friendly and extremely helpful. A nice touch was the wonderful fresh dates offered at reception.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Total fail
After a 20 hour journey we arrived at the Ascot Hotel to be informed that they did not have a room for us! I had booked and PAID the room two weeks before! There was another lady in the lobby who also complained because she and her family booked three rooms, but only got one Suite. After one night they wanted the rooms, but the manager told them it was not possible. The management then wanted to ship us of to the sister hotel (which is half as expensive when booked two weeks in advance). We eventually agreed to have a look but were then told by the management of the sister hotel that they also would have a room for only one night. Though the hotel looked fairly ok (which is not a lot, considering the room rates) I recommend not to book as they have major organisational issues..l.

10/10 - 훌륭해요

Traveller 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As good as it gets
Excellent - from the moment of arrival when Jackson made us feel like honoured and welcomed guests. Nothing was too much trouble from the excellent staff. Recommend without hesitation.

8/10 - 좋아요

PJC 님, Wash DC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for exploring Mumbai
Would stay here again. Great location for exploring Mumbai. Spacious, clean room with breakfast included. Helpful staff.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
empfehlenswert
Alles ausgezeichnet. Einziger Minuspunkt: es fehlte eine Flasche Wasser. Nachbestellung nur gegen Gebühr - das war popelig und der sonstigen Klasse nicht angemessen.

2/10 - 너무 별로예요

Edward 님, Britain

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함