리셉션

호텔 실버 문 여행 후기

2.5 out of 5
호텔 실버 문
17/19, Kazi Sayyed Street, Star Mansion, Masjid Bunder (West), Mumbai, Maharashtra

이용 후기

4.6
평점 10 - 훌륭해요. 10개 이용 후기 중 1개" "
평점 8 - 좋아요. 10개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 10개 이용 후기 중 1개" "
평점 4 - 별로예요. 10개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 10개 이용 후기 중 3개" "

5.0/10

청결 상태

5.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Make sure the room in neat and clean , bad experience
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
Nice room.tge rates are good.the location is very crowded
2019년 6월에 1박 숙박함

4/10 - 별로예요

Afroz

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not good at all even though budget hotel...
The hotel was clean but the problem was no window in the room... so no ventilation.... suffocation.... only a fan.... fall sick due to staying at that room...
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was my very very worst experience with this hotel . I booked this hotel because this was near to CST, Mumbai . I checked into the hotel on July 28th morning around 5:50 AM . The staff gave us the key , but immediately after 20 mins he is asking us to give the key back and when I asked him the reason he is saying some plumbing work to be done . First of if really there was any plumbing work to be done they should have done it earlier before we checked in to that room or they should have allocated us a different room . Initially I hesitated to give my room keys , but as I was getting late for my trek , I took all my valuables with me and gave him my room key . Later when I came back from trip at night 10:00 PM , I got back my keys from him and went to the room . Now the worst part comes: Immediately he called us and asked us to change that room . Already I was tired after my entire trek , how come he asked to change the room at 10:45 PM . When I asked him the reason , he again started giving some vague reasons like plumbing work and some non sense stuffs. He asked us to shift from 5th floor to 4th floor and that too at 10:45 PM , and was very rude while telling us . First of all if he had to all this non sense stuffs why he gave us that room in the beginning , he could have given us some different room itself during check in. So at night 11:00 PM , we had to shift our room from 5th floor to 4th floor. Really very bad experience .
2018년 7월에 2박 숙박함

4/10 - 별로예요

Frederic

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotels to avoid in Mumbai
Don't go there for more than a night. Location is not easy to find for a local taxi. Google Maps thank you. Hotel actually located on the fifth floor with office on the fourth. Small rooms, Bathrooms not up to any standard, no fan extraction. Found two fat cockroaches in the bathroom one evening coming back. Pictures shown are misleading compared to reality. They don't offer breakfast either.
답변 제공: jashid 님, 2018년 5월 3일
we are very sorry for the inconvenience caused to you.. we will take your suggestion into the consideration and try to rectify the all mistakes in future and i hope you can apologise to us for that and all the best for your up coming journey.thank you..

4/10 - 별로예요

rasheed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 5박 숙박함

8/10 - 좋아요

Dr. Maulik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for one day stay for non leisure trip.
2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
horrible location..!! Pathetic hotel..
horrible location..the place is all crowded such u can't even walk.!! Pathetic hotel..surely not for family..!!..u get a feeling of insecurity every now and then..!! because of all this we didn't even stayed here and moved out..!!!

6/10 - 괜찮아요

실제 이용하신 고객

2/10 - 너무 별로예요

sudipta 님, kolkata

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst location and terrible entrance
worst place to stay location us worst entrancr is pathetic