외관

이비스 나비 뭄바이 호텔 여행 후기

3 out of 5
이비스 나비 뭄바이 호텔
D 266 TTC Industrial Estate Turbhe, Navi Mumbai

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 112개 이용 후기 중 30개" "
평점 8 - 좋아요. 112개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 112개 이용 후기 중 19개" "
평점 4 - 별로예요. 112개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 112개 이용 후기 중 11개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

JONG HWAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good for biz trip. room is not big but cozy and clean. price is very good. Considering the price and conditions, it will be the best option while staying in Navi Mumbai.
2019년 12월에 4박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2020년 1월 9일
Hi Jong, Wishing you a happy and healthy new year ! We thank you very much for such a beautiful review and look forward to welcome you back soon.

8/10 - 좋아요

INC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이비스 나비뭄바이
깨끗합니다.
2019년 11월에 2박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2019년 11월 30일
Thank you for staying with us. We appreciate your feedback and look forward to your visit.

8/10 - 좋아요

TAESUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비있는 호텔입니다.
2019년 11월에 4박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2019년 11월 30일
Thank you very much for recommending us. We truly appreciate the same. We look forward to welcome you back soon.

10/10 - 훌륭해요

SUCHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ibis navi mumbai staying experience
Very clean and crews are very kindly
2019년 10월에 12박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2019년 10월 23일
Dear Suchan, We thank you for your warm regards and thank you for patronising Ibis Navi Mumbai for your stays in Mumbai. We look forward to welcome you back soon.

10/10 - 훌륭해요

sungsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean & Comfortable
Market is so Far. But. Super clean & Comfortable
2019년 10월에 12박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2019년 10월 19일
Dear Sungsoo, Thank you very much for the excellent rating and motivating comments. Best Regards, Kedar Dighe - General Manager

10/10 - 훌륭해요

taehyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 12박 숙박함
답변 제공: Sunil Verma 님, 2019년 4월 3일
Dear Guest, We truly appreciate your comments regarding your stay at ibis Navi Mumbai. I am pleased to hear that you enjoyed the services rendered by our team members and your kind appreciation will certainly be a source of motivation for all of them. I am sure that this feedback will serve as an encouragement to our team and we look forward to more opportunities of welcoming you back in future. Sincerely, Sunil Verma General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
적당히 지낼만 합니다
다른 국가에 있는 이비스와 비슷합니다. 걸어서 5분 거리에 로컬 시장이 있지만 그렇게 좋은 곳은 아니아 딱히 갈일은 없을 것 같아요. 층마다 구두 닦이 기계랑 다림질 할수 있는 공간이 있어요. 방은 조그만한 편이고 때때로 먼지 다듬이를 볼수 있지만 전반적으로는 시설 관리가 잘 되어 있어요. 호텔에 들어갈때마다 보안 검색을 해야 합니다. 어뮤니티는 잘 안 주는 편입니다
2018년 10월에 7박 숙박함
답변 제공: Priyanka 님, 2018년 11월 28일
Dear Guest, We truly appreciate your comments regarding your stay at ibis Navi Mumbai. I am pleased to hear that you enjoyed the services rendered by our team members and your kind appreciation will certainly be a source of motivation for all of them. I am sure that this feedback will serve as an encouragement to our team and we look forward to more opportunities of welcoming you back in future. Sincerely, Team ibis Navi Mumbai.

10/10 - 훌륭해요

chunok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수박후기
출장 때문에 묵었는데 인터넷도 빠르고 피트니스에 큰 기대하지 않으면 달리기 아령으로 운동하구 괜찮습니다
2018년 10월에 13박 숙박함
답변 제공: Priyanka 님, 2018년 11월 28일
Dear Guest, We truly appreciate your comments regarding your stay at ibis Navi Mumbai. I am pleased to hear that you enjoyed the services rendered by our team members and your kind appreciation will certainly be a source of motivation for all of them. I am sure that this feedback will serve as an encouragement to our team and we look forward to more opportunities of welcoming you back in future. Sincerely, Team ibis Navi Mumbai.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fast internet good
The best thing is fast internet indeed. People are nice, they smile every time I enter the hotel. I complained about internet not connecting but they changed my room within an hour. I was satisfied
2018년 10월에 11박 숙박함
답변 제공: Priyanka Pandey 님, 2018년 11월 5일
Dear Guest, Thank you for the positive ratings. It is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Sincerely, Team ibis Navi Mumbai.

10/10 - 훌륭해요

Amitava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a very comfortable and pleasant experience staying at this hotel. I will recommend others to stay.
2023년 12월에 2박 숙박함
답변 제공: Abhishek 님, 2024년 1월 31일
Dear Amitava,It was a pleasure having you with us at ibis Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service.It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavour to offer a better experience to all our guests.We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai.Warm Regards,Abhishek PillaiGuest Service Manager

10/10 - 훌륭해요

Amitava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved this hotel. Very clean and courteous hotel staff. Will go back and stay again.
2024년 1월에 2박 숙박함
답변 제공: Abhishek 님, 2024년 1월 12일
Dear Guest,Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai.Warm Regards,Abhishek PillaiGuest Service Manager

2/10 - 너무 별로예요

Amitava

2023년 12월에 2박 숙박함
답변 제공: Abhishek 님, 2024년 1월 31일
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PillaiGuest Service Manager

2/10 - 너무 별로예요

Dinesh

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom and toilet was dirty. The washbasin had stains. The towels provided had black stains. The room curtains did not cover the windows fully. The price paid for a room in this condition was way too high.
2023년 12월에 1박 숙박함
답변 제공: Abhishek 님, 2024년 1월 4일
Dear Dinesh,Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PillaiGuest Service Manager

10/10 - 훌륭해요

Deidre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem near highway
This hotel offers comfort, the basic amenities but also additional thoughtful things, such as an ironing station and includes a restaurant and bar. Room service was prompt. Menu has enough veg and non veg items. However, they lacked fresh pineapple juice which I as listed, only had canned. Same issue for breakfast, only fresh watermelon juice. There needs to be more than 1 fresh fruit juice offered. The breakfast buffet was delicious, with an omelette/dosa/pancake station. Again, only melon /watermelon offered. No other fresh fruit available. A hotel of this caliber should have more than cheap watermelon to offer its guests. Aside from this, very pleasant and prompt staff. Comfortable bed. Worth the price and stay. Aside from this,
2023년 11월에 1박 숙박함
답변 제공: Abhishek 님, 2024년 1월 4일
Dear Guest,Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. We thank you for your feedback and look forward to welcoming you back to Ibis Navi Mumbai.Warm Regards,Abhishek PillaiGuest Service Manager

4/10 - 별로예요

Vipul

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a decent value for money stay if you are traveling for business as this is more like a no-frill hotel with basics in place. Breakfast is decent as the overall spread. Check-in process is fast and they gave me an early check-in at 10 am without having to request. Keep your original ID as they dont accept digi-locker which is also government approved and accepted nationally but this hotel wont accept it and they need a physical aadhar card or other id. Try and keep your personal toiletries as the ones provided in hotel are not very promising. Rooms are clean overall. They have a separate iron-room so you can walk a few steps out of your room to iron your clothes. 1. The bathroom drain was completely clogged and water was an inch high after 5 mins of shower. For my 3-days stay, I had to pack all my stuff back so I can move to a different room the next day. A bit hassled with this. 2. Noise in the Rooms area: Some repair staff was doing activity in the evening for more than an hour until I went and requested them to stop and resume in next day noon time when its convenient for all. 3. Poor room-dining experience. Received wrong item first and secondly the replacement came in after almost an hour.
2023년 11월에 1박 숙박함
답변 제공: Abhishek 님, 2024년 1월 4일
Dear Vipul,Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PillaiGuest Service Manager

6/10 - 괜찮아요

garry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Washroom in lobby smelled bad.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

8/10 - 좋아요

Ellanshu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

4/10 - 별로예요

Abhay 님, Carlsbad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just terrible Poorly trained staff Unmannered clientele that the staff ignores Terrible food quality and lack of buffet etiquette
2023년 3월에 4박 숙박함
답변 제공: Yuvraj Ghatage 님, 2023년 3월 16일
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yuvraj GhatageGuest Service Manager

8/10 - 좋아요

Amitava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good breakfast, good dining options. Staff are very pleasing and helpful. There were lots of noise from the neighboring room in the middle of the night. Could not have peaceful sleep in two nights because of that. I will suggest you make some hotel policy to maintain quietness at least during nigh time. Overall good expereince.
2023년 3월에 4박 숙박함
답변 제공: Yuvraj Ghatage 님, 2023년 3월 16일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

6/10 - 괜찮아요

michael

2023년 2월에 4박 숙박함
답변 제공: YUVRAJ 님, 2023년 4월 1일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

8/10 - 좋아요

subha

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like- Quiet, reasonably clean, comfortable bed. Dislike- Due to a glitch in the system (as per the manager), a faulty bill was generated. I was assured that a correct bill will be mailed to me within 10-15 mins. But even after 24 hrs, i am yet to receive the corrected bill which I absolutely need to submit at my office. Very limited in room dining options
답변 제공: Yuvraj Ghatage 님, 2023년 3월 16일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

6/10 - 괜찮아요

Francis

출장 여행
좋아요: 청결 상태
2023년 1월에 5박 숙박함
답변 제공: Yuvraj Ghatage 님, 2023년 2월 4일
Dear Sir,Thank you for taking the time to tell us about your experience at the ibis Navi Mumbai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yuvraj GhatageGuest Service Manager

6/10 - 괜찮아요

Ashok

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The staff is clueless. Tv does not work. Overall very average property.
답변 제공: Yuvraj Ghatage 님, 2022년 12월 23일
Hi Ashok, Thank you for taking the time acknowledging the hospitality. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and we shall work on improvising this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Yuvraj Ghatage Guest service manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfactory experience
Rooms are small but doesn't feel congested, washroom is fitted and feels small; however the room needs little soundproofing and some ventilation especially on 6th floor smoking rooms. Room facilities and cleanliness is good.. Can order food from swiggy/zomato but will have to collect from the entrance.. Reception/front desk gave mixed experiences, good as well as rude. I was assigned a non_smoking room by mistake, when I went to the reception, this lady was very rude and told me will have to wait for 2 hrs as if it was my mistake.. However the person who checked me in fortunately saw me n assigned a room within 5mins.
2022년 10월에 1박 숙박함
답변 제공: YUVRAJ 님, 2023년 4월 1일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

4/10 - 별로예요

Rohit

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2022년 9월에 2박 숙박함

4/10 - 별로예요

Benjamin

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 5월에 1박 숙박함
답변 제공: Yogesh Bhatt 님, 2022년 6월 21일
Hi Benjamin, Thank you for taking the time acknowledging the hospitality. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and we shall work on improvising this. We appreciate if you could share your concerns so as we check on it. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Yogesh Bhatt Operations Manager

10/10 - 훌륭해요

Hanumant

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food quality and cleanliness is excellent.
2022년 4월에 3박 숙박함
답변 제공: Warm Regards, Yogesh Bhatt Operations Manager 님, 2022년 4월 19일
Hi Sir, Good Food Good Mood!! Great to know that you enjoyed the culinary experience at our hotel. We look forward to welcome you back soon.

8/10 - 좋아요

Shweta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함
답변 제공: YUVRAJ 님, 2023년 4월 1일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They didn't provide Jain food.
2021년 11월에 1박 숙박함

8/10 - 좋아요

Amjad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good
2020년 12월에 1박 숙박함

8/10 - 좋아요

Kumaran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 3박 숙박함
답변 제공: YUVRAJ 님, 2023년 4월 1일
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yuvraj GhatageGuest Service Manager

8/10 - 좋아요

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연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple and clean
2020년 1월에 2박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2020년 1월 23일
Thank you very much for the great ratings and recommendations. We look forward to welcome you back soon.

10/10 - 훌륭해요

P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함
답변 제공: Kedar Dighe 님, 2019년 12월 30일
Dear Guest, Thank you for sharing a great feedback. We are delighted to know that you had a great experience. We will share your feedback with our team they will be very happy. We are eagerly waiting to welcome you back at our hotel . Regards, Kedar Dighe- General Manager.

10/10 - 훌륭해요

Phoenix 님, USA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is located on a busy street! Rides are easy to catch. Staff are amazing and very responsive! Variety of choices for breakfast everyday! ( i was given breakfast on the house for my entire stay😀!!!!!) Rooms are clean! Housekeeping keeps it tidy everyday! I was really impressed! Indeed an international hotel! Had a wonderful stay from check in to check out!!!Highly recommendable!!! ⭐️⭐️⭐️⭐️⭐️
2019년 12월에 3박 숙박함
답변 제공: Best regards, Kedar DIGHE , General Manager 님, 2019년 12월 26일
Dear Guest, Thank you for sharing your experience with us. We are glad to learn that you enjoyed the hospitality here. We hope to welcome you back soon.

2/10 - 너무 별로예요

Jack

2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
decent stau
It was a decent location as we were visiting factories around the MIDC area. Good location
2019년 11월에 3박 숙박함
답변 제공: Kedar Dighe 님, 2019년 12월 16일
Hi Stau, Thank you for sharing your feedback, glad to know that you had a great stay and found ibis Navi Mumbai conveniently located.We look forward to your visit soon. Best regards, Kedar DIGHE , General Manager

10/10 - 훌륭해요

Wei Kai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 9박 숙박함
답변 제공: Kedar Dighe - General Manager 님, 2019년 10월 29일
Hello Wei Kai, We truly appreciate your rating and thank you for staying with us. Wishing you and your loved ones a very Happy Diwali.

8/10 - 좋아요

Yuki 님, Japan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフが親切でした。
2019년 9월에 3박 숙박함
답변 제공: Kedar DIGHE 님, 2019년 10월 9일
Hi Yuki, Thank you for reviewing us.We are glad to know that you liked our hospitality.We are looking forward to welcome you back soon . Best Regards Kedar Dighe General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stinking rooms and arrogant staff .. Ibis Navi Mumbai would never be my choice for future stays
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good on location and.presentable...but it’s expensive as a buisness hotel...crowd Ok.
2019년 7월에 4박 숙박함
답변 제공: Kedar Dighe - Hotel Manager 님, 2019년 7월 19일
Dear Guest, Thank you for sharing your experience with us. We are glad to learn that you enjoyed the hospitality here. Ibis Navi Mumbai is reasonably priced among the other similar hotels of the same category. We hope to welcome you back soon !

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 7월에 3박 숙박함
답변 제공: Kedar Dighe - Hotel Manager 님, 2019년 7월 9일
Hello, We are disheartened with your rating and would like to understand your experience in detail to help us improvise and serve you better.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is not that great and there aren't too many good restaurants in the area. There is a mall nearby but it is about 6km away. The place is ok for a one day stay but not great for longer stays.
2019년 5월에 3박 숙박함
답변 제공: Radhika Tata 님, 2019년 6월 25일
Dear Guest, Thanks you sharing feedback on location. Ibis navi Mumbai is strategically located near the prominent business district . We have a 24/7 Coffee shop and with great menu option .Transportation packages can be availed at front desk to travel near by places . We will be happy to assist you during your next stay. Thanking & looking forward to welcome you back again. Sincerely, Radhika Tata Director of sales

2/10 - 너무 별로예요

Wai Man

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel
This is a not good hotel. This Hotel make the IBIS brandname worst. The reception is not professional and double charge me because I was already out of Mumbai and I am not able to get argue back the double charge. The food and breakfast is also not terrible in the restaurant. Room is also not clean, the bed has even has some dirty mark. I seldom write comment but this Hotel really make me sick. I don't recommend to stay in this hotel.
2019년 5월에 2박 숙박함
답변 제공: Kedar Dighe - Hotel Manager 님, 2019년 7월 9일
Dear Wai Man, I sincerely apologise for the inconvenience caused to you and hope that you would give us another opportunity to serve you better on your next visit. Best Regards, Kedar Dighe - Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Good place for just staying, food is pathetic. Staff is ok
2019년 5월에 1박 숙박함
답변 제공: Priyanka Pandey 님, 2019년 5월 23일
Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken a careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Navi Mumbai. Sincerely, Priyanka Pandey Rooms Division Manager

10/10 - 훌륭해요

Dipankar 님, Mumbai

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous and helpful staff, fantastic breakfast buffet spread, good location and yet not noisy. Good value for money. Responsiveness over the phone should improve, as a couple of times housekeeping and reception didnt pick up the phone. Else all very good. Quite satisfied and would recommend to others.
2019년 5월에 2박 숙박함
답변 제공: Priyanka Pandey 님, 2019년 5월 15일
Dear Guest, We truly appreciate your comments regarding your stay at ibis Navi Mumbai. I am pleased to hear that you enjoyed the services rendered by our team members and your kind appreciation will certainly be a source of motivation for all of them. I am sure that this feedback will serve as an encouragement to our team and we look forward to more opportunities of welcoming you back in future. Sincerely, Priyanka Pandey Rooms Division Manager

8/10 - 좋아요

Kumaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Priyanka 님, 2019년 4월 16일
Dear Guest, We truly appreciate your comments regarding your stay at ibis Navi Mumbai. I am pleased to hear that you enjoyed the services rendered by our team members and your kind appreciation will certainly be a source of motivation for all of them. I am sure that this feedback will serve as an encouragement to our team and we look forward to more opportunities of welcoming you back in future. Sincerely, Priyanka Pandey Rooms Division Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Budget Hotel In Industrial Area
The hotel is located in Industrial Area. Expect some dirty roads and surrounding. The property is neatly maintained. The rooms are clean. The lobbies can be cleaner though. The buffet spread at lunch and dinner is not that great for the price they charge. Overall decent hotel for 1-2 nights stay during business trip.
2019년 4월에 2박 숙박함
답변 제공: Priyanka 님, 2019년 4월 16일
Dear Guest, Thank you for sharing your feedback with us. It is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us. Thank you for the appreciative comments about your experience at our hotel. At ibis Navi Mumbai, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel. I am sure that this feedback will serve as an encouragement to all our team members. The team at the hotel and I look forward to more opportunities of welcoming you back at the ibis Navi Mumbai. Sincerely, Priyanka Pandey Rooms Division Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
As expected the breakfast was a disaster, baked beans what a joke, black eyed beans that were not cooked & rock hard (see picture) bread rolls filled with a children's snack inside (see picture) no idea how to fry eggs (see picture) omelettes like rubber discs with grass in, boiled eggs either overcooked or raw, until a young lady called Pallavi came to my rescue, she instructed the cooks (not one I would call a Chef) how to boil an egg & at last it came out perfect, as usual so many useless staff instead of employing less but ones that can do the job, 5 like Pallavi would be enough, instead of the numerous, boys dressed like Chef's but cannot cook the basic things. Loud disco music at breakfast time also not good. The hotel in general ok, needs updating & refurbishment, but until then it is overpriced. The bar area that never has any customers has prices that would be correct for the Ritz hotel in London but not an Ibis in the jungle. Well done Pallavi excellent service & cooking, you deserve promotion immediately. Wake up management!!!!
2019년 2월에 5박 숙박함
답변 제공: Sunil Verma 님, 2019년 3월 25일
Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken a careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Navi Mumbai. Sincerely, Sunil Verma General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 2박 숙박함