이집트산 면 시트, 고급 침구, 셀렉트 컴포트 침대, 미니바
예약 가능 여부 확인

더 에메랄드 호텔 & 이그제큐티브 아파트먼트 여행 후기

3.5 out of 5
더 에메랄드 호텔 & 이그제큐티브 아파트먼트
977, Juhu Tara Road, Juhu, Mumbai, Maharashtra

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 120개 이용 후기 중 27개" "
평점 8 - 좋아요. 120개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 120개 이용 후기 중 26개" "
평점 4 - 별로예요. 120개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 120개 이용 후기 중 7개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Avinash

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms definitely need upgrades
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jayendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s convenient for me.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Avinash

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

PARAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service from the staff
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

RITA

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Mr pravin

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pravin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely stay good reception and manager
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jayanti

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Kirtidevi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent friendly staff . Just didn’t like the smell in the corridors when you come out of the room
2022년 7월에 15박 숙박함

8/10 - 좋아요

Manoj

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Prem shabbir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal spot @ JuhuStar
It was a comfortable stay and I have done it possibly thrice now. I can recommend that it’s a safe place and it has all stores at your finger point. It’s an ideal location where you can get a good night rest.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2020년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and their services are commendable but facility conditions are falling down and rather poor. Several leakages, noises were observed. A lot of essential items were unavailable in the kitchen.
2020년 2월에 4박 숙박함
답변 제공: The Emerald Hotel & Service Apartments 님, 2020년 3월 6일
Dear Guest, At the outset, please accept my sincere apologies for the inconvenience caused to you during your stay with us. I am personally looking into the concerns expressed by you. Request you to please advise us the Room Number as it will help us to resolve the issue faster. We are truly committed to ensuring that we provide our guests with the best of service to ensure quality stay experiences, and we hence value your comments Our team sincerely looks forward to welcoming you back again soon

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Staff was the worst. Seems like they didn’t care for their customers. Waited long time for toothpaste. Didn’t get the correct room.
2020년 2월에 1박 숙박함
답변 제공: The Emerald Hotel & Service Apartments 님, 2020년 3월 6일
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review further to your experience at hotel. We have noted your comments on the quality of room and the staff . We have noted your feedback in areas we need to further improvise and please let me assure you of our best efforts to ensure you experience seamless service in the future.

10/10 - 훌륭해요

Ehud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great staff, pleasant room, fantastic food. Wi fi was pretty poor, except for that a terrific place
2019년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함

8/10 - 좋아요

Iain 님, Wangaratta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and the service was excellent - if called for. The food from the attached restaurant was very nice not to mention being conveniently close. Everything was as advertised and I would be happy to go back there.
2019년 11월에 8박 숙박함

4/10 - 별로예요

Jeevan 님, Vancouver

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing like the pictures. Room is super small. Washroom is really small too and not clean. Towels are all dirty. Had to ask houseleeping to change towels 2-3 times daily and still ended up with dirty towels every time. Location is average too, far form everything.
2019년 10월에 3박 숙박함

8/10 - 좋아요

Pravin

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel and breakfast
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel. Location is very good. Overall nice ambience.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Mukesh 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and nice location. Nice apparrmant.
2018년 10월에 11박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 11박 숙박함

10/10 - 훌륭해요

Kathan 님, Toronto, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff friendly and helpful. We got the appartment style because we booked two rooms, so it was fantastic to have a living room and kitchen. Overall it was clean and everythinf went smooth fron check in to check out.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Raju 님, Kerala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1. Reasonable price 2. Main road, accessible easily 3. Good veg restaurant, excellent complimentary breakfast 4. Warm, patient hotel staff 5. Good rooms, bathroom, TV - all channels 6. Good room service
2018년 5월에 1박 숙박함
답변 제공: Manager - E commerce 님, 2018년 7월 11일
We are thrilled to read your feedback. Thank you for appreciating our services and facilities. For us at The Emerald Hotel & Service Apartments guest satisfaction is top priority and your comments have motivated the team to do even better. Look forward to your next stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Loud aircon. Mediocre hotel.
The aircon was so loud. Hardly slept. Rickety lift. Breakfast was good. Staff are nice. Personally I would rather pay a little extra and get some sleep.
2018년 5월에 3박 숙박함

6/10 - 괜찮아요

Muhammed

좋아요: 직원 및 서비스
A very average hotel with all the basics. Very convenient location. Rooms were clean and neat. Had an issue with the aircon that was not working which was sorted promptly. Staff were very helpful.
답변 제공: Manager - E commerce 님, 2018년 5월 29일
Dear Guest, We thank you for taking the time to post your valuable feedback. In our quest for a continual improvement of our services, I thank you for detailing your feedback. I believe that its only guests who want us to get better provide a candid feedback and have taken up the points with the respective teams to implement corrective measures in the best interest of our guests. We look forward to welcoming you again at The Emerald Hotel & Service Apartments.

8/10 - 좋아요

Amarnath 님, SBangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay , Tea lounge offers variety of teas. Facilities at this price is good.
2018년 4월에 2박 숙박함
답변 제공: Manager - E commerce 님, 2018년 5월 29일
Dear Guest, In our quest for a continual improvement of our services, I thank you for detailing your feedback. While some points shared by you are certainly an aberration to the delightful experience The Emerald, Mumbai provides to our guests, we have noted all the points mentioned by you for an immediate corrective action. Your feedback is valuable for us. We look forward to welcoming you again at The Emerald,Mumbai.

2/10 - 너무 별로예요

Jashvanti

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would never recommend this hotel to everyone
Very very disappointed smelly rooms very poor WiFi it needs updating food was ok too noisy I would never recommend anyone

8/10 - 좋아요

Jay 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location. Good staff. Clean rooms.
nice location in Juhu near the beach. Great staff.
2018년 3월에 4박 숙박함

6/10 - 괜찮아요

TAKARO

これでもインドではかなりまとも
インドローカルのホテルとしては清潔。朝食付きでリーズナブル。Wifiは部屋では使用できす不便 レトロなジムもあるのでダンベルなどは使えありがたい
2018년 2월에 7박 숙박함

6/10 - 괜찮아요

chunilal 님, hounslow, uk

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location, Too expensive compared to Other
Found to be too cramped, and for the price, seemed expensive As basic breakfast offered.
2018년 2월에 3박 숙박함

6/10 - 괜찮아요

Philip

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place,but Reception Desk to get Act in Order
Great place to stay, very central to everything. They didn’t have rooms for us on the first night, got shipped across town, an hour in cab to middle of no where. Food and bar exceptional. Reception , order cabs morning before leaving, lady said fine, no problem. When we returned that night, thought I’ll just check cabs are booked. Chap on desk, sorry I have no record of cabs being booked, and unfortunately cannot cannot book any. Had to wake neice at 6 am following morning to book two Uber’s
2018년 1월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
I wish the staff was more professional.
Since there are many travellers everyday, hotel isn't much bothered about maitaining the standards. Some commercial exhibitions are done in the non commercial rooms next to you. So be prepared to hear all the disturbance from early morning to very late at night. The sewage in the bathrooms is terribly bad. The breakfast and the attendants serving the same are worth all the frustration.
2017년 12월에 1박 숙박함

8/10 - 좋아요

ramesh 님, london uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice , clean , good food , good staff , on beach
Enjoyed our stay here , my second visit , good food , closeness to Beach 5 mins walk , highly recommend at good value
2017년 12월에 2박 숙박함

4/10 - 별로예요

Jyotin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoidable
Had put up close family friends for a night and was embarassed beyond words at the quality of stay and service. Clogging of washrooms, smell in linnen and run down property with inadequate water for in-room tea maker. Doubt whether I can recommend or ever think of repeat booking. Best avoided.
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
Dear Guest Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. We look Forward to Welcoming you again soon.

8/10 - 좋아요

hemanth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and comfortable Staff are courteous Good location
2017년 10월에 1박 숙박함

8/10 - 좋아요

Rouf 님, Sydney, AUS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Four friends looking for place near the airport
Came across this place while looking for a cheap rooms for one night not too far from the airport with also tourist things to do nearby. Staff were kind enough to give us a free upgrade to the deluxe room. Good location, good service and great price. Would recommend!!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Obnoxious staff with no wifi range
Just horrible I cannot get myself to waste time writing a review for this dump.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel in front of Juhu beach. Nice receptionists but the house keeping guys sometimes just miss the communication or you have to remind or call them off couple of times to bring things.

10/10 - 훌륭해요

Maryal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Netjes vriendelijk personeel.
Hotel bevind zich in Juhu heel centraal gelegen. Alle accomodatie goed. Staff heel vriendelijk tot aan de manager. We hadden een nacht vlucht. En kregen top service vd manager om even op te frissen . Uitstekend. Zeker een aanrader voor de volgende keer.

8/10 - 좋아요

J 님, United Kingdom

좋아요: 청결 상태, 직원 및 서비스
Nice no frills in Juhu
Stayed here to visit friends for a few days. Nice hotel in Juhu. Friendly staff, clean. Buffet breakfast is very Indian focused. Bathroom was clean but starting to look a little tired.

8/10 - 좋아요

Karen 님, Chester, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Juhu hotel, conveniently located
We had an enjoyable experience at this hotel. Great service, brilliant Indian cuisine breakfast ( as well as continental- but when in India...) and closely located to shops and Juhu beach. Santa Cruz market and train station is a quick and fun rickshaw ( or taxi) ride away and the beach is across the main road. Thoroughly enjoyed my stay here and would stay again.

4/10 - 별로예요

al 님, atlanta

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not recommend to Nre's
It's not worth of money Worse food Do not recommend

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very basic, old, dated, on crowded road.
Booked in a one bedroom apartment. Lots of space but so old and dated. Kitchen was big but all utensils were locked up including spoon, forks and knives. Called housekeeping for spoons. No spoons till breakfast downstIrs was over. Big spoons, no tea spoons. Very dirty old ladles and cooking utensils. Room had oldest furniture possible. Beds were not bad. Bathroom mat in the shower was dirty and old. Towels were old. Toilet flush had to be held down for several seconds to flush completely!!!! Toilet rolls although any amount were bad. Saturday and Sunday morning wedding drums woke us up at 7am. Photographs on Expedia showed different..............did not complain on first day becausse no point. right. Where would we go in crowded Mumbai!? Hotel staff polite. Pretty good breakfast. Close to boutiques and shopping.

6/10 - 괜찮아요

실제 이용하신 고객

The facilities were not worth the price we paid. At half price, it would have been appropriate w.r.t. the facilities available

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place
Lovely hotel, reasonably priced, with friendly staff and a great buffet breakfast

6/10 - 괜찮아요

Abu

A small hotel in a decent locality.
Nothing basically wrong with the hotel except that it has no focus. Some good staff... others are simply not interested.

6/10 - 괜찮아요

Narayanam

별로예요: 청결 상태, 객실의 편안함
Convenient for shopping
It was an ok experience. Not satisfied

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty bad
Not so good. Rude , inept staff , manager was a bit clumsy ... room was not clean , had to request a change of bedsheet