로비

더 레겐자 바이 퉁가 여행 후기

3.5 out of 5
더 레겐자 바이 퉁가
Plot No 37 Sector 30 A Vashi, Navi Mumbai, Maharashtra

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 162개 이용 후기 중 46개" "
평점 8 - 좋아요. 162개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 162개 이용 후기 중 35개" "
평점 4 - 별로예요. 162개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 162개 이용 후기 중 10개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

CHEMICAL

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 1박 숙박함
답변 제공: Amith Shetty 님, 2019년 11월 22일
Dear Valued Guest, Thank you for choosing The Regenza By Tunga, Navi Mumbai for your recent stay and sharing your views. We are delighted to learn that our service and facilities were to your satisfaction as we take great pride in the services that we offer. We eagerly await your return and hope to become the preferred destination for you whenever you travel to Navi Mumbai. Thanks & Regards , Front Office Manager The Regenza By Tunga

10/10 - 훌륭해요

Seung Yun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CIDCO 센터에서 가까운 거리에 위치해서 좋았습니다. 숙소도 깔끔하고, 조식도 괜찮았습니다. 그리고 멀리 나갈 필요 없이 호텔 내부 식당에서 식사 해결이 가능해서 좋았습니다.
2019년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용후기
장점: 길건너 쇼핑몰이 있어 편리하게 이용할 수 있음. 식당에 해산물 요리(크랩)가 수준급이다. 직원들이 친절하다. 단점: 시설은 낙후 되었다. 술을 팔지 않는다.
2017년 5월에 9박 숙박함
Dear Valued Guest, Thank you for choosing The Regenza By Tunga, Navi Mumbai for your recent stay and sharing your views. We are happy to learn that our Rooms Food & Service were to your satisfaction. The team and I look forward to welcoming you back to our hotel whenever you are back to Navi Mumbai.

6/10 - 괜찮아요

SOONOK

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Amitava

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is under construction, unsafe to stay. Please take it out from Expedia hotel list.
2024년 1월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest, Namaste !!! We wanted to take a moment to sincerely apologize for the issues you encountered during your recent stay at Regenza By Tunga. Your experience is important to us, and we regret that we did not meet your expectations. We understand that you had concerns and your feedback seriously, and we are working diligently to address these issues to ensure they do not happen again in the future. We strive to provide all our guests with exceptional service, and we are disappointed that we fell short during your stay. Your comfort and satisfaction are our top priorities, and we are committed to making improvements based on your feedback. We appreciate your understanding and hope that you will consider staying with us again in the future. If you have any further feedback or concerns, please do not hesitate to contact us directly Thank you for choosing Regenza By Tunga. We look forward to the opportunity to welcome you back for a much-improved experience.Warm Regards Krishnakant DesaiRoom Division Manager.The Regenza By TungaVashi, Navi Mumbai

4/10 - 별로예요

Kathleen

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to shift rooms due to inoperative locking door. Took hotel over an hour to do the right thing. Additionally, not a safe hotel for foreigners and women in particular. Lots of partying, live band in lobby, numerous men and I did not observe another female or any families during my stay. Definitely would not recommend.
2023년 10월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest, Namaste !!! We wanted to take a moment to sincerely apologize for the issues you encountered during your recent stay at Regenza By Tunga. Your experience is important to us, and we regret that we did not meet your expectations. We understand that you had concerns and your feedback seriously, and we are working diligently to address these issues to ensure they do not happen again in the future. We strive to provide all our guests with exceptional service, and we are disappointed that we fell short during your stay. Your comfort and satisfaction are our top priorities, and we are committed to making improvements based on your feedback. We appreciate your understanding and hope that you will consider staying with us again in the future. If you have any further feedback or concerns, please do not hesitate to contact us directly Thank you for choosing Regenza By Tunga. We look forward to the opportunity to welcome you back for a much-improved experience.Warm Regards Krishnakant DesaiRoom Division Manager.The Regenza By TungaVashi, Navi Mumbai

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

Chetan

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

2/10 - 너무 별로예요

Pavan

2023년 9월에 4박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

2/10 - 너무 별로예요

Nilesh

2023년 9월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

4/10 - 별로예요

Manish

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

6/10 - 괜찮아요

Nikhil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is good but interior is bit older and needs renovation. Overall it was satisfactory but from price point it was expensive
2023년 8월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

2/10 - 너무 별로예요

Suraj

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this property lost credibility
2023년 6월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

Rutwika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

10/10 - 훌륭해요

Praful

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
nice to live near all vashi station is near
2023년 3월에 5박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

Mridul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stay only in Tunga Regenza during our visit to mumbai. It is always enjoyable except some here and there but there are people like Shadab who has come forward helping us with extension of stay.
2023년 2월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

4/10 - 별로예요

hardik

2022년 12월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

Nilima

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, right from front desk to housekeeping to breakfast and restaurant, are extremely courtesy, friendly, helpful and understanding. It was a very very pleasant stay.
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

8/10 - 좋아요

Christina

2022년 10월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm regards,Krishnakant Desai Room Division Manager.The Regenza By Tunga

6/10 - 괜찮아요

Swami

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pros: location, service, price Cons: hotel condition
2022년 6월에 1박 숙박함
답변 제공: The Regenza by Tunga 님, 2022년 7월 13일
We appreciate your valuable feedback. We would like to inform you that a part of the hotel is now on renovation and the time frame set for it approximately 2 months. We would like to invite you to visit the property once the renovation is competed.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 5박 숙박함
답변 제공: Ramla Kunju 님, 2022년 5월 30일
Do let us know what you didn't like about our property.

4/10 - 별로예요

Vishwanath

별로예요: 숙박 시설 상태 및 시설
The bath tubs are extremely slippery and a slip could be fatal.
2022년 5월에 1박 숙박함
답변 제공: The Regenza by Tunga 님, 2022년 7월 13일
We appreciate your valuable feedback. We would like to inform you that a part of the hotel is now on renovation and the time frame set for it approximately 2 months. We would like to invite you to visit the property once the renovation is competed.

10/10 - 훌륭해요

Tanya

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super helpful staff.
2022년 4월에 1박 숙박함
답변 제공: Ramla 님, 2022년 5월 10일
Thank you, this makes are day:):) Cheers

4/10 - 별로예요

Shankar 님, Portland

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

6/10 - 괜찮아요

amit bhoir

2022년 4월에 1박 숙박함
답변 제공: Ramla 님, 2022년 5월 23일
Please suggest what went wrong with your stay at our property enabling us to work for the betterment of the guest stay.

2/10 - 너무 별로예요

Lee

2022년 3월에 1박 숙박함
답변 제공: Ramla 님, 2022년 4월 8일
We understand your stay experience has been affected due to poor Wi-Fi and we assure you, the matter is resolved and the Wi-Fi speed has been boost up. The issue you had faced was due to major fibre cut from the service provider which has affected the whole neighborhood of Navi Mumbai. We request you to grant us with an another opportunity to serve you and to leave you with a delightful experience.

4/10 - 별로예요

ABDUL

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom is dirty. Bath tub has mark everywhere. Bath mirror is stain. Stain marks on doors.
2022년 1월에 1박 숙박함
답변 제공: Amith 님, 2022년 1월 28일
Do accept our heartfelt apologies as we failed to make your stay delightful with us. We assure you, your feedback has been taken for immediate action and also request you to give us an opportunity to serve you better and leave you with an amazing stay experience.

4/10 - 별로예요

Vinod

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
So horrible security personnel unnecessary they ask u where u want to go
2021년 9월에 3박 숙박함
답변 제공: Tunga 님, 2021년 10월 6일
Inconvenience caused is highly regretted however do understand that Security was doing your part of job. We hope you will consider to stay with us again.

8/10 - 좋아요

Yogesh

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Tunga 님, 2020년 12월 8일
We appreciate your feedback. We at Tunga strive to achieve the guest satisfaction goal.

4/10 - 별로예요

NS 님, NJ

좋아요: 직원 및 서비스
별로예요: 청결 상태
The room wasn’t kept clean. Inspite of reminding them to put hand towels in the bathroom I had to call for them every day. The AC didn’t work had to get the maintenance into the room at least 3 times. The money they charge for the room is not worth it. I feel cheated.
2020년 2월에 5박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

4/10 - 별로예요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

Jeevan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to finding foods, toiletries, public transport and etc.
2020년 1월에 4박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to all shopping malls. Bathroom needs a bit of updating. Need to walk away from hotel to get a Taxi. Restaurant food was good. Road in front of the hotel is still dirt road, should be a paved road.
2020년 1월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

John A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Affrdable base
Good location and breakfast but room a little tired. Club lounge service didn't exist
2019년 12월에 10박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

Gunnar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra läge
2019년 12월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

John A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Location good and rate very competive.
Friendly attentive staff and food book options throughout the day. However not really enjoying the benefits of the Club Lounge extra I chose to pay for. Some of paintwork especially in areas around bath in need of rennovation. Good choice of shopping nearby.
2019년 12월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

4/10 - 별로예요

Leena

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
Room was not clean upon check in (found long strands of hair attached to the base of coffee table), same with the bathroom, room floor had footprints over it. Asked housekeeping to clean room again (also showed all to them). Went out only to return to find the footprints had been wiped away but the hair were still there (very disappointing, especially after showing them this). Bathroom was cleaned. Finally the following afternoon I informed front desk that the fridge in the room doesn’t work (showing them my bottle of water, which was absolutely warm). Although one receptionist said she would get the fridge replaced another receptionist tried to justify that the fridge is only keep items at room temperature and it’s not a freezer. Obviously I had to inform him that his now talking absolute nonsense (if a fridge is only to keep items at room temperature then it would not be needed in the room, you can just leave them anywhere and it be the same temperature). Please don’t treat your guests as idiots, take on board what they are saying and try to rectify it, that is the right thing to do. Just to add not really sure if the fridge was replaced as it didn’t work either.
2019년 12월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!Thank you for choosing to stay at Regenza By Tunga and for sharing your feedback with us. We are deeply sorry for the inconvenience and disappointment you experienced during your stay.Your feedback is invaluable to us, and we take it very seriously. We are committed to addressing the issues you raised to ensure that they do not recur in the future.We understand your concerns and we apologize for falling short of your expectations. Please be assured that we are working diligently to improve our services and facilities.We appreciate your understanding and hope to have the opportunity to welcome you back to Regenza By Tunga for a much-improved experience.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
My recentt stay
Hotel was OK - WiFi was not very good and had difficulty connecting - bed very hard which is not my preference - staff very friendly though - breakfast was good with lots of variety.
2019년 11월에 1박 숙박함
답변 제공: Amith Shetty 님, 2019년 11월 11일
Dear Valued Guest, I would like to thank you for patronizing our hotel and also sharing your views. We assure you that our team will definitely rectify our short come The concerned departments have been updated regarding the same. We will look forward to your next visit and will live up to your expectations. Thanks & Regards Front Office Manager The Regenza by Tunga

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Amith Shetty 님, 2019년 11월 11일
Dear Guest, Please accept our heartfelt gratitude for your generous compliments. Your encouraging words will further make us strive to serve you better. Best regards Front Office Manager The Regenza By Tunga

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had taken two rooms for our family visit. Rooms were comfortable and relaxed.
2019년 10월에 3박 숙박함
답변 제공: Amith Shetty 님, 2019년 11월 11일
Dear Guest, Please accept our heartfelt gratitude for your generous compliments. Your encouraging words will further make us strive to serve you better. Best regards Front Office Manager The Regenza By Tunga

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Amith Shetty 님, 2019년 11월 11일
Dear Guest, Please accept our heartfelt gratitude for your generous compliments. Your encouraging words will further make us strive to serve you better. Best regards Front Office Manager The Regenza By Tunga

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

10/10 - 훌륭해요

GOBIND RAMCHAND

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100/10 awesome unbeatable staff and service
Once again Miss Shivani, Miss Preeti and Miss Sandhya made it a memorable trip. Always and ever ready to serve with sincererity.
2019년 8월에 3박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!!On behalf of the entire team at Regenza By Tunga, we wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit to Navi Mumbai.We trust that your stay with us was comfortable and that you enjoyed our hospitality. Our team takes great pride in providing exceptional service to all our guests, and we are delighted to hear that we were able to meet your expectations.We would like to thank you once again for choosing Regenza By Tunga. Should your travels bring you back to Navi Mumbai, we would be honored to welcome you back for another memorable stay.Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Not properly maintained. I can see white ants/ termites on the doors.
2019년 8월에 1박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

6/10 - 괜찮아요

Ian

출장 여행
Not as good as last timr
I have stayed here a few times and have let my customer book for me and got a reasonable room. This time I used Hotels.com and the room a lesser quality. Stained and dirty chair for example. I asked the reception to book a airport taxi and she was less than helpful. Lot sure I will stay here again expect the fish restaurant was fabulous.
2019년 7월에 2박 숙박함
답변 제공: Krishnakant Desai 님, 2024년 4월 10일
Dear Guest,Namaste!! Thank you for taking the time to share your feedback regarding your recent stay at Regenza By Tunga.We appreciate your honest review as it helps us to improve our services continually. We are glad to hear that you found the food served during your stay to be agreeably good and that it added a pleasant touch to your journey.However, we are sorry to learn that the cleanliness did not meet your expectations and that you were affected by the ongoing renovation work. We understand the importance of a peaceful environment and will consider your comments for future improvements. Please accept our sincerest apologies for any inconvenience caused. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations in some aspects. We value your feedback and take it seriously. Rest assured, your comments will be shared with our team to ensure that necessary steps are taken to address the areas that require improvement. Once again, thank you for choosing Regenza By Tunga. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm RegardsKrishnakant Desai Room Division Manager. The Regenza By Tunga

8/10 - 좋아요

seiji

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
以前はwifiが繋がりにくかったが 個室にルーターを入れ改善されている。朝食や レストランは価格もリーゾナブルでおいしい。 スリッパが常備されていない。
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함
답변 제공: Nempal Singh 님, 2019년 4월 6일
Dear Guest, Please accept our heartfelt gratitude for your generous compliments. Your encouraging words will further make us strive to serve you better. Best regards

6/10 - 괜찮아요

실제 이용하신 고객

Bar and restaurant staff good, front desk struggled with basic English
2019년 2월에 3박 숙박함
답변 제공: Nempal Singh 님, 2019년 3월 7일
Dear Guest, Greetings from the Regenza!!!!! We appreciate your honest feedback and would like to assure you that the shortcomings mentioned in your review have been addressed to the concerned departments. We would like to bring to your notice that guest delight and satisfaction has always been our priority and will always be the same. We regret the inconvenience caused to you and if given another chance assure you our best of services. We look forward to have you stay with us in the near future. Warm Regards