숙박 시설 정면

데이즈 인 바이 윈덤 먼시 - 볼 스테이트 유니버시티 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 726개 이용 후기 중 139개" "
평점 8 - 좋아요. 726개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 726개 이용 후기 중 154개" "
평점 4 - 별로예요. 726개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 726개 이용 후기 중 105개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

AL

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
attractive price,,,clean room...good parking
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Michael 님, Peoria

출장 여행
별로예요: 편의 시설/서비스
So overall just a very very basic hotel. Room was fine for a place to crash. Room could use some paint in a few places but over all was clean. Daily maid service did a nice job of making the room back up after my first night's stay ( i was there three nights). Breakfast that was provided was beyond basic so I chose to eat elsewhere. Fridge in room worked well. Weekday nights were very quite with the weekend being the opposite. But i cant fault the hotel for other guest's simply being rude. Check in and out was smooth. If I was in the area traveling under the same circumstances, I would stay here again. Again very bare bones but clean and inexpensive.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Tammy

가족 여행
별로예요: 편의 시설/서비스
Pricey for a property in poor repair. No security chain on door. Bug in bathtub. Evidence of past bed bug infestation.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,We apologize for the disappointing experience you had during your stay. The issues you mentioned are concerning, and we take them seriously. We will address them promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a much-improved stay in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only Half roll toilet paper, no coffee maker, sheets dirty, horribly uncomfortable beds, heat didn't work
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Guest,We apologize for the disappointing experience you had during your stay. Your feedback is concerning, and we take it seriously. We'll address these issues promptly to ensure they're resolved for future guests. Thank you for bringing them to our attention, and we hope to have the chance to make it right for you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and hotrl was clea .
2024년 2월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 6일
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff friendly and our hotel clean during your stay. Your satisfaction is our priority, and we appreciate your positive comments. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Michele

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 30일
Dear Michele,Thank you for your rating on Expedia. We value your feedback and would like to learn more about your experience to identify areas for improvement. If there are specific concerns or suggestions you have, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to provide a more satisfying experience in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 29일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Winter was not friendly
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 18일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Anne

2023년 12월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 27일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4/10 - 별로예요

Sara

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to request a different room due to a smell that I couldn’t quite pinpoint other than to describe it as “decomposition”. The staff was very polite in doing this. The hallway smelled like marajuana even though there are no smoking signs posted everywhere. When we mentioned it the staff that was taking care of us just chuckled. The continental breakfast was EXTREMELY limited. A few pieces of bread for toast, two kinds of dry cereal and some juice and coffee. The continental breakfast ended at 9 am which seems early considering checkout isn’t until 11, I believe. While I wasn’t planning to eat any of the breakfast I thought that might be helpful for other travelers to know.
답변 제공: Hotel manager 님, 2023년 12월 21일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

ARTHUR PAULO

2023년 12월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 17일
Dear Guest,Thank you for the perfect 10 out of 10 rating on Hotels.com! We're thrilled to know that you had a wonderful experience during your stay. If you have any specific comments or if there's anything we can do to make your next visit even more enjoyable, please let us know. We appreciate your feedback and look forward to hosting you again in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Michael

2023년 11월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 11일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 30일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Tina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was ok.
2023년 11월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 28일
Dear Guest,Thank you for your feedback. We appreciate you choosing our property. If there's anything specific you'd like us to improve upon or if you have additional comments, please feel free to let us know. We value your input and hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Emma

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for 4 nights and it was clean and nice. Housekeeping was outstanding. Service everyday including Thanksgiving!! Beds were good. The only thing they could change is their breakfast options- cereal and toast is no breakfast. Need to add more options and maybe a waffle maker for something hot and maybe bagels or hard boil eggs— there are a lot of options out here that would take literally nothing to have onboard. But I would stay there again- just plan to eat breakfast somewhere else!!
2023년 11월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 28일
Dear Guest,Thank you for choosing to stay with us and taking the time to share your feedback! We appreciate your kind words about our housekeeping team and are pleased to hear that you enjoyed a clean and nice stay. Your suggestions regarding breakfast options are valuable, and we'll certainly consider them for future improvements. We look forward to hosting you again if your travels bring you back to the area.Sincerely, Hotel Manager

8/10 - 좋아요

Jarod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Set back off the main road so it was quiet
2023년 11월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 28일
Dear Guest,Thank you for choosing to stay with us! We're delighted to hear that you appreciated the quiet location of our hotel. Providing a peaceful environment for our guests is important to us. If your travels bring you back to the area, we look forward to welcoming you again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible from start to finish Dirty room Terrible showers (poor water pressure) No real breakfast There was stale cereal in dispensers and white bread And very terrible customer service (Raj) Go to super 8 or quality inn right next door as they are much better
2023년 11월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 28일
Dear Guest,We deeply regret to hear about your disappointing experience at our hotel. We apologize for the cleanliness issues in your room, the shower concerns, and the unsatisfactory breakfast options. Additionally, we're sorry for any lapse in customer service. Your feedback is crucial, and we will address these issues promptly to enhance our services. We appreciate your recommendation for nearby alternatives, and we hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't know why they took my credit card for "security purposes " when i already paud in full for the room. This was annoying and inconvenient.
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 24일
Dear Guest,We apologize for any inconvenience caused by the additional credit card request. Your feedback is important, and we'll review our procedures to ensure a smoother experience for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Daniel

단체 여행
별로예요: 직원 및 서비스
I planned a trip to Muncie, Indiana but accidentally booked 2 hotels for the same trip. I called the Days Inn and asked if I could cancel my reservation and have the fee waived but they refused to waive the fee for the room. So I canceled the other reservation I had made at the Quality Inn, as they had indicated I might still be able to receive a waiver of their fee. But upon arriving at the Days Inn, I was informed that my reservation had indeed been canceled. At no time did I instruct Days Inn to follow through with the cancellation of the reservation since they refused to allow a waiver of the fee. So Days Inn canceled the reservation on their own without authorization. And when I arrived there, they refused to give me the room that I had reserved and was being charged for. When I said that I was there for the room and had not canceled it, they just insisted that it was canceled and said that the only way I could get a room was to make a new reservation. When I inquired as to whether or not I would have to pay twice, I was informed that, yes, I would have to pay for both the initial, now canceled reservation, as well as the new one. So Days Inn refused to waive the fee as a courtesy since I had accidentally booked two rooms for the same dates. They then canceled the room without authorization and still charged me for it. On top of that they also tried to charge me again, making me pay for a 2nd reservation, rather than giving me the room I had originally booked.
답변 제공: Hotel manager 님, 2023년 11월 22일
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

4/10 - 별로예요

Gary

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 20일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sharon

2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 23일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean and well maintained
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 26일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

James

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
In a Pinch
The room was not in goo condition. Alot of spot repairs instead of replacing the item.
2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 26일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 26일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 - 괜찮아요

Karin

가족 여행
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 26일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Richard G.

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 19일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 - 괜찮아요

JOANNE 님, ELLWOOD CITY

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Lamps in room had shades that were dirty, torn and just handing onto the frame by a thread. Sheets had stains on them. We tried to check in about 12:30pm knowing that check in was 3:00 just hoping we could get in room before football game. The man at the front desk was watching TV on his computer and non verbally made it known we were bothering him. There was no "hello" no nothing. He checked to see if there was a room ready, which there was not. He did not offer any alternative, did not say anything, just turned around and went back to his TV show. Upon checking in later in the early evening after the game, I wanted to pay cash but the man said I could not because he had no change. He was nice and mannered. I have stayed here before but the room we had this time needs alot of TLC even for a budget hotel.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 16일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Tamela

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The management was rude not helpful with anything
2023년 10월에 8박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 16일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Ethan

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Very clean. Not a fan of the 50 dollar hold for a debit card
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

8/10 - 좋아요

willard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy checking.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was right in back door, convenient, room could use some new lamp shades bigger pillows, clean stairs coming in, thanks
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

8/10 - 좋아요

Linda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Johnathan

2023년 9월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 16일
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was dirty and unfriendly staff
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The check in was super easy. My room was clean. The area was clean. A lot of people there but was quiet. .
2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast very minimal and minimal or worse
2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest,Thank you for the stay.We regret the breakfast related mess and our apologies.We shall check and take corrective steps to avoid such things in future,Shall appreciate your understanding.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Dave

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was dirty. Bedding stained.
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 14일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Beverly

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived after it was dark. The area was poorly lit. I didn’t even find the front entrance at first. When I found the lobby, the attendant did not acknowledge me. He totally ignored me. I heard another guest commenting her room was dirty and had bugs. I left.
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 3일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were available for check in just after 3 PM. The room was clean with no smells and the AC already turned down to a comfortable temperature. The property was well lit and a close parking space was always available. It was a no smoking property! Although further from the activity we were attending, the experience here was better. They offer a compimentary breakfast of cereal with milk, orange juice, coffee or tea and toast with jam. They were available for checkout.
2023년 8월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 31일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were VERY helpful and courteous
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 28일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable for orice
2023년 8월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 23일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Mark

2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 8일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 16일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Curtis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 16일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Zackary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tv didn’t work Air conditioning was horrible
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 5일
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager

6/10 - 괜찮아요

Shonda

좋아요: 청결 상태
My room was clean
2023년 7월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 2일
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

4/10 - 별로예요

Guy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Entry carpet very dirty, room carpet dirty walked around in sox and ended up throwing them out. Too discusting to wash. Shower head was clogged with some brown residue. Shower spray more annoying than refreshing. Asked to change rooms durring the day while i was away but denied. Never going back.
2023년 7월에 6박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 25일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Run down and uncomfortable.
The room was 84 degrees when I entered. Door didn’t lock when you shut the door. Phone was broke, lamp was broke, bed and pillows uncomfortable. Bed looked trashy. The place to hang clothes was nasty. When I was checking in another customer was complaining that housekeeping didn’t leave toilet paper. Also hair dryer didn’t work so I had wet hair going into work.
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 25일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager