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홀리데이 인 익스프레스 & 스위트 포틀랜드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 276개 이용 후기 중 185개" "
평점 8 - 좋아요. 276개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 276개 이용 후기 중 19개" "
평점 4 - 별로예요. 276개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 276개 이용 후기 중 4개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dennis 님, Osceola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Breakfast was very comprehensive. Something for everyone's taste. Hot food was hot and the buffet was attended well by the staff.
2024년 4월에 1박 숙박함
답변 제공: Steven V. 님, 2024년 4월 17일
Thank you for taking the time to respond to the survey, we are happy to hear that you had an enjoyable stay with us and also enjoyed our breakfast selections plus the staff. We hope that you will stay with us again, the next time you're visiting the area.

10/10 - 훌륭해요

JULIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was perfect. Hotel was updated and clean. Breakfast was plentiful and clean. Many tasty options. Super stay!
2024년 3월에 2박 숙박함
답변 제공: Steven V. 님, 2024년 4월 17일
I'm very happy to hear that you enjoyed your stay with us, we do value our guest's opinions and your time spent with us. Also, that you enjoyed our breakfast and we hope to see you the next time you're visiting our area.

10/10 - 훌륭해요

Cassie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Steven V. 님, 2024년 1월 30일
Thank you for choosing the Holiday Inn Express & Suites in Portland Indiana and for taking the time to let us know how your experience was. We look forward to having you as our guest again, the next time you are visiting the area.

8/10 - 좋아요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Steven V. 님, 2024년 1월 30일
We appreciate you taking the time to respond to the survey that was sent to you. We hope we lived up to your expectations and that you enjoyed your time you spent with us. We look forward to servicing your lodging needs again, the next time you're visiting the area.

10/10 - 훌륭해요

Carinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Steven V. 님, 2024년 1월 16일
We appreciate your business and very happy to see that you had a great experience with us and look forward to servicing your lodging needs again in the near future.

8/10 - 좋아요

Victoria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for 3 nights with our 3 little kids in early December 2023. The room was clean, so were other areas of the hotel, & the staff were ALL super friendly. The breakfast was good, the hot selection included scrambled eggs or cheese omelets, sausages, some creamy looking soup (didn't try), & fresh biscuits. They also had fruits, yorgurt, milk, bread, muffins, bagels, hot cinnamon rolls, & cereal. Tea & coffee any time. The Walmart is also 2 minutes away. I absolutely recommend this hotel & would come back myself. The only thing I didn't like was that we consistently saw groups people smoking right at the hotel's entrance where it clearly states "No Smoking", but that's a simple fix for staff to remind guests of that.
2023년 11월에 3박 숙박함
답변 제공: Steven V. 님, 2024년 1월 16일
We are very happy to see that you and your family had an enjoyable stay with us, our staff strides to make sure all of our guests receive a clean and comfortable stay. Though I do apologize for the smoking issue you encountered, but glad everything else was good sure you to enjoy your stay.

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kirstie

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 11월 21일
We appreciate your business and are very happy that you enjoyed your stay. We look forward to having you as our guest again in the future.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town, shopping and dining was close to the Hotel. Very pleased with our stay.
2023년 11월에 2박 숙박함
답변 제공: Steven V. 님, 2023년 11월 21일
We are very happy to see that you enjoyed your time with us, our staff strides to make sure all of our guest receive a clean and comfortable stay. We look forward to servicing your lodging needs again, the next time you visit our area.

10/10 - 훌륭해요

PASCACIO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Steven V. 님, 2023년 11월 1일
Thank you for choosing the Holiday Inn Express & Suites, we are very happy to see that you had an enjoyable experience while staying with us. We hope you will choose us again, the next time you're visiting the Portland, Indiana area.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Steven V. 님, 2023년 11월 1일
Thank you for responding to the survey of your recent stay. We are happy to hear that you enjoyed your stay, our staff strides to make sure all of our guests receive a clean and comfortable stay. We look forward to accommodating your lodging needs, the next you're visiting the area.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, great breakfast.
2023년 10월에 3박 숙박함
답변 제공: Steven V. 님, 2023년 11월 1일
I'm very happy to see that you had a great experience during your stay with us. We value our guest's feedback and look forward to seeing you again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unclean and Unfriendly!!!
Very dirty bathroom, see pics, the front desk staff were not good, the housekeeper crew were very unfriendly, I was there for 5 days and not one person talked to me in anyway. No good day or how are you doing or can I do anything for you, nothing, zero, zilch...
2023년 10월에 4박 숙박함
답변 제공: Steven 님, 2023년 10월 19일
Thank you for responding to the survey of your recent stay, I apologize for the issues you experienced with the bathroom in your room. All of those issues are not a cleanliness issue, but a maintenance problem but still not acceptable and all have been addressed. I also apologize for no one recognizing you during your stay. That definitely is not the norm, we are quite often complimented on the friendliness of our staff, which should always be the case when we are interacting with all of our guests. I hope you will give us another chance to regain your loyalty with us.

8/10 - 좋아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mattress was too high from the floor to get in without falling. Needed a step to step up on for the bed. The breakfast was very good and the room was extremely clean. The staff was very friendly and helpful.
2023년 10월에 2박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
Thank you for responding to the survey of your stay, though I apologize for the experience you had with the height of our beds. We followed our brand standards when we ordered the new bed sets. But the ADA rooms, the beds are on a frame and they are lower in height than what's in standard rooms. We hope you will give us another chance to win back your loyalty.

10/10 - 훌륭해요

Robert

연인과의 여행
Only problem we had was there was no ice machine on the 2 nd floor. Had to go to either 1 st floor or 3 rd floor
2023년 10월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
We appreciate you responding to the survey you received about your recent stay with us. IHG has changed the standards for the ice machines. We changed just having the machines on all floors to the odd number floors during our recent renovation. I hope everything else was to your liking, our staff strides to make sure our guests enjoy their stays with us.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
Thank you for taking the time to respond to the survey of your recent stay with. We are very happy to see that you had an enjoyable experience, our staff strides to make sure all of our guest receive clean and comfortable room. We look forward to servicing your lodging needs again, the next time you're visiting the area.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptionally clean
2023년 9월에 4박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
Thank you for taking the time to respond to the survey of your recent stay with. We are very happy to see that you had an enjoyable experience, our staff strides to make sure all of our guest receive clean and comfortable room. We look forward to servicing your lodging needs again, the next time you're visiting the area.

10/10 - 훌륭해요

Lauralee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again.
We travel a ton and this was the quickest checkin( we had room 127) we have ever experienced! The bed was so comfy, room was clean, quiet, staff was warm and welcoming, breakfast has many selections, and the parking lot was well lit. Very nice stay.
2023년 9월에 2박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
Thank you for taking the time to respond to the survey of your recent stay with. We are very happy to see that you had an enjoyable experience, our staff strides to make sure all of our guest receive clean and comfortable room. We look forward to servicing your lodging needs again, the next time you're visiting the area.

10/10 - 훌륭해요

John David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Steven V. 님, 2023년 10월 17일
Thank you for choosing our hotel, we are very happy to see that you had an enjoyable stay. Our staff strides to make sure all of our guest receive a clean and comfortable stay.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 9월 25일
Thank you for choosing the Holiday Inn Express in Portland Indiana. We are very happy that you enjoyed you stay with us and look forward to seeing you again.

8/10 - 좋아요

Jay 님, Zephyrhills

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My only complaint was a ring around the toilet in room #127. Looked like it's been there a bit. Not acceptable!
2023년 9월에 3박 숙박함
답변 제공: Steven V. 님, 2023년 9월 20일
Thank you for taking the time to respond to the survey of your recent stay. I apologize for the issue with the toilet, we have tried pretty every safe cleaning products and it won't remove the hard water stain.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Steven V. 님, 2023년 9월 25일
Thank you for choosing the Holiday Inn Express in Portland Indiana. We are very happy that you enjoyed you stay with us and look forward to seeing you again.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Steven V. 님, 2023년 9월 25일
Thank you for choosing the Holiday Inn Express in Portland Indiana. We are very happy that you enjoyed you stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 8월 30일
Thank you for responding to the survey of your recent stay with us. By the score you gave us, it looks like you had an enjoyable experience while staying with us. We appreciate your business and look forward to seeing you the next time you're visiting the area.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean nice hotel. Staff was very helpful. The breakfast bar was very nice with many selections. Will stay here again when in Portland..
2023년 8월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 8월 28일
Thank you for choosing the Holiday Inn Express & Suites, we enjoy as our guests and very happy to see that you had a wonderful experience while stay with us. We value your business and look forward to having you as our guest again next year.

10/10 - 훌륭해요

Henrietta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my only complaint was that i did not request a room o ground floor-i am challenged by 2 injured knees and getting up and down the hallway did represent a challenge..will try to plan better if we come to Jay Co show next year, thanks
2023년 8월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 9월 25일
Thank you for responding to the survey about your recent stay with us. Next year please call the hotel about 30 days before you arrive and we will try our best to accommodate your request. We are very happy you enjoyed your stay and look forward to seeing you again next year.

10/10 - 훌륭해요

Katrina

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean, could tell some remodeling had been done because it smelled brand new. Super happy with our stay, would stay here again.
2023년 8월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 8월 25일
Thank you for choosing the Holiday Inn Express & Suites in Portland Indiana. We're happy to see that you enjoyed your stay with us, we stride on making sure all of our guests have a clean and enjoyable time while staying with us. we look forward to servicing your lodging needs again.

10/10 - 훌륭해요

Dylan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is always clean. Breakfast is good. Beds are super comfortable. Wish the price was lower , very high for that area
답변 제공: Steven V. 님, 2023년 8월 25일
Thank you for taking the time to respond back to the survey about your time spent with us. We value your comments, they help know what we're doing right and any area we need to improve in. We look forward to servicing your lodging needs again the next time you're visiting our area.

6/10 - 괜찮아요

Nicolette

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jack

2023년 8월에 2박 숙박함
답변 제공: Steven 님, 2023년 8월 16일
Thank you for choosing the Holiday Inn Express & Suites in Portland. We are happy to see by your score you left, that you had an enjoyable stay. Our staff strides to make sure all of our guests receive a clean and comfortable room and the service that you expect. We look forward to seeing you again the next time you're in the area.

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 7월에 3박 숙박함
답변 제공: Steven 님, 2023년 8월 8일
Thank for choosing the Holiday Inn Express in Portland Indiana, for your recent stay. We are very happy to see that you had an enjoyable stay with us, our staff strides to make sure all of our guests receive a clean and comfortable room and the service they expect. We look forward to servicing your lodging needs again, the next time you are visiting the area.

8/10 - 좋아요

Bethany

2023년 7월에 2박 숙박함
답변 제공: Steven 님, 2023년 8월 16일
Thank you for responding to the survey of your recent stay with us. We hope it was an enjoyable one and look forward to seeing you again, the next time you're visiting the area.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly. Room was very clean. Facility was quite,
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 18일
Thank you for choosing the Holiday Inn Express in Portland Indiana, we appreciate you responding to the survey of your recent stay with us. By your survey it looks like you had an enjoyable stay and we look forward to servicing your lodging needs again.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was always friendly— breakfast was always well prepared. Questions about area answered—- very comfortable—- a home away from home…
2023년 7월에 9박 숙박함
답변 제공: Steven V. 님, 2023년 7월 17일
We appreciate your comments, our staff strides on making sure you have a clean and comfortable room and the service you expect. We look forward to seeing you again, the next time you're visiting the area.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 13일
Thank you for letting us know how you're stay was, we appreciate you business and look forward to servicing your lodging needs again.

6/10 - 괜찮아요

Mark

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Navella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Steven 님, 2023년 7월 13일
Thank you for responding to the survey of your recent stay. We appreciate you letting us know how your stay was, by the score you gave us. We look forward to servicing you lodging needs again, the next time you're visiting the area. StevenGeneral Manager

2/10 - 너무 별로예요

Jeff

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Steve 님, 2023년 6월 30일
We appreciate taking the time to complete the survey, though we are not sure what effected your stay. Please contact the hotel if you would like to discuss your recent stay.

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Steve 님, 2023년 6월 30일
Thank you for taking time to send the survey, we appreciate your business and look for to servicing your lodging needs again.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Steve 님, 2023년 6월 26일
Thank you for taking the time to respond to the survey about your recent stay. We hope you enjoyed your, if your experienced any issues please feel free to contact the hotel and ask for the general manager. we look forward to servicing your lodging needs again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay for Eldora!
Check In & Check Out process was super easy. Staff was nice during all interactions. The room was clean, the bathroom was clean enough but looked like the shower needed a good deep cleaning. I would definitely stay here again.
2023년 6월에 2박 숙박함
답변 제공: Steve 님, 2023년 6월 26일
We are very glad to see that you had great experience while staying with us. Our staff strides to make sure all of our guests receive a clean and comfortable room. We look forward to seeing you again, the next time your visiting the area.

8/10 - 좋아요

ELENA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean.
2023년 4월에 1박 숙박함
답변 제공: Steve 님, 2023년 5월 5일
Thank you for completing the survey of your recent stay, we are happy to see you had an enjoyable stay. We hope have you as our guest again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Great hotel for family weekend. Clean, yummy breakfast and nice pool!
2023년 4월에 2박 숙박함
답변 제공: Steve 님, 2023년 5월 2일
We are very happy to see that you enjoyed your stay with us, our main goal is to provide the best service for our guests. In these stressful days we live in, it's nice to have a weekend getaway with family. We look forward to having you as our guests again in the future.

10/10 - 훌륭해요

John

2023년 4월에 2박 숙박함
답변 제공: Steven 님, 2023년 5월 21일
Thank you for choosing the Holiday Inn Express in Portland, we are very happy to see that you had an enjoyable stay with us. We hope to see you again in the future for your lodging needs.

8/10 - 좋아요

Brian

2023년 4월에 1박 숙박함
답변 제공: Steven 님, 2023년 5월 21일
Thank you for choosing the Holiday Inn Express in Portland, we are very happy to see that you had an enjoyable stay with us. We hope to see you again in the future for your lodging needs. Please reach out to me if you have any questions or concerns about you stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Steve 님, 2023년 5월 2일
Thank you for responding to the survey of your recent stay with us, we are very happy to see that you enjoyed your stay and we look forward to servicing your lodging needs again.

10/10 - 훌륭해요

Anneliz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel.Very modern, clean and sraff was great.
2023년 4월에 1박 숙박함
답변 제공: Steve 님, 2023년 5월 2일
We are glad to hear that you had an enjoyable stay with us, our staff prides them self on making sure our guests have a clean and comfortable room and the service you expect. We look forward to having you as our guests in the future.

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Steve 님, 2023년 5월 2일
We are glad that you enjoyed your stay with us, our staff strides to make sure all of our guests receive a clean and comfortable room. We look forward to having you as our guest again in the future.

10/10 - 훌륭해요

LAURA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean. Helpfilul, friendly staff. Breakfast was hot and plenty of options
2023년 4월에 2박 숙박함
답변 제공: Steve 님, 2023년 5월 2일
Thank you for taking the time to respond to the survey of your time spent with us. We are very happy to see that you had an enjoyable stay with us. We look forward to accommodating your lodging needs again.