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베스트 웨스턴 오브 머피 여행 후기

2.5 out of 5
베스트 웨스턴 오브 머피
1522 Andrews Rd, Murphy, NC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 552개 이용 후기 중 242개" "
평점 8 - 좋아요. 552개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 552개 이용 후기 중 55개" "
평점 4 - 별로예요. 552개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 552개 이용 후기 중 26개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel if youre looking for a clean, quiet room with no issues. Did i mention a friendly staff. The breakfast is better than you'd expect. We have stayed in numerous hotels thru the years, and Best Western Murphy is our pick. the bed may be too soft or too hard for your liking, but you wont be disappointed with your overall experience.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front staff clerk was new and could use more training on the check-in process. Besides that, everything else was great at the property.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Yasnay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and smell really nice.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Karl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Adequate
The people working there are wonderful. Very friendly and accommodating. Area was ok as well. Near enough to downtown Murphy. Room was ok. Could use a little update but not bad. I would stay again for sure.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Doug

가족 여행
Property was clean. Lady at front desk was very pleasant. Close to casino.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

RHONDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay well worth the money!
This hotel I would highly recommend, the office lady was very nice checking us in, also we got to check in earlier than we expected. The room was nice and clean, lots of space in the room. The bed slept well, and the shower was perfect. I will stay again, the best of all was the BREAKFAST, it was EXCELLENT!!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Helen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice lady wjo checked me in.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Hosea

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Evandro

2023년 12월에 2박 숙박함

4/10 - 별로예요

Alicia

별로예요: 청결 상태, 직원 및 서비스
Compared to other 30 plus Best Westerns I stayed at previously I have to say I liked this one the least but first off I will start with the positives. My wife and I liked the fact that it was quiet, had fast food in walking distance and breakfast in the morning. My negatives were that this property is outdated i.e. old toilet tub fixtures..toilet did not work properly, dirty carpet. there were some stains on sheets on one of the beds. Upon entering room the was a stale smoke odor when this suppose be a non smoking room and also my wife and I had to deal with marijuana smoke coming thru vents in our room thru out both nights we stayed and was so uncomfortable.(My wife has asthma but the way).The sheets made our skin very itchy. Housekeeping also skipped our daily room cleaning and when I called front desk I was advised by a lady they let housekeeping go early for Christmas Eve which is a poor excuse for performing hospitality duties and previous Best Westerns I have stayed on holidays still performed their duties so that was not excuse especially that's a part of the service what I am paying the hotel for and therefore expect to receive it and all you get is sorry and no compensation for it. So overall no we didn't enjoy our stay.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Thank you for your review about your recent stay at Best Western of Murphy. On behalf of the entire team, I would like to apologize for exceeding your expectations. We did give our housekeeping team Christmas Eve and Christmas Day off so they would be with their families. Thank you for bringing the odor of the room to our attention so that we are able to address this promptly.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the Hotel and perfect Location to Casino , restaurants and shopping. The front Desk Clerk Barbara went above and beyond to assist and amazing person Best Western really should be proud she represents them.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quaint and quiet property. Super close to everything you need and the staff is very professional and inviting.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
Was every nice
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Howard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Needs maintenance. Access is only from the "back road", not the main road on the other side of the parking lot. Parking lot is small so only one way traffic. Had to go back to the lobby to get a key card that worked.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robert

2023년 10월에 2박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mildred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
OK Stay
It's an older property that could definitely use some upgrades such as paint, furniture, and shower. We also had ants in the room.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Even though this is an older hotel, the rooms were very clean. Nice fresh sheets and towels and the bathroom was spotless, no issues at all! We will be back to the area and only stay here.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location
2023년 10월에 3박 숙박함

8/10 - 좋아요

Neal

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and smelled fresh. We checked in and then went to dinner and the casino, and once we returned to our room, the power went out. About 30 minutes later, the AC came on, but the rest of the room had no power. It did not come back on for about 6 or 7 hours. Some rooms had lights and power but ours didn't.
2023년 10월에 1박 숙박함
답변 제공: MaryKatherine Smyth 님, 2023년 10월 17일
Thank you Carol for your review about your recent stay at Best Western Murphy. On behalf of the entire team, I would like to apologize about the power loss that the hotel experienced during your stay. There was a transformer that blew, our hotel and other business's were affected by this. The power company as notified immediately of this outage and the crew worked as fast as they could to resolve it. We do apologize for the inconvenience of power loss during your stay with us. We hope you will come back and see us again.

10/10 - 훌륭해요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk worker was very positive and friendly. My wife found 3 ants in the room.
2023년 10월에 1박 숙박함
답변 제공: MaryKatherine Smyth 님, 2023년 10월 17일
Thank you Ralph for your review about your recent stay at Best Western Murphy. Reviews like yours, help us improve with each guest. We were able to promptly treat the ants that your wife found in your room. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We typically stay at Holiday Inn, but based on price we elected Best Western, we are so absolutely glad we did! The manager check us in and was so nice :) and you could tell the staff enjoyed their job. Had to stop by the office 2 other times and could not have been happier with the service we received. When we come back, we will definitely be staying here again!!
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hospitality, always greeted with a smile. Things are getting older and need updating but we were comfortable staying there for 6 nights. Central to all our needs
2023년 9월에 6박 숙박함

10/10 - 훌륭해요

Tyra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful. The room was clean. Location is great.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were very clean and staff freindly. The pool was clean and refreshing
2023년 9월에 1박 숙박함

8/10 - 좋아요

Robin

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Everything was fine until the woman in the room next door called and complained about our dogs barking at 6:30 p.m. We were there for a class reunion and had to leave to return to the motel. We got our dogs and our things and checked out. The two women in the office acted like they didn't have a clue about the situation.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Ok for 1 nite
The room was clean, but the AC filter was moldy and room was damp. The TV worked but poor audio and video quality
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Doris J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L wasclosetoeverthing lneededformystay
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awesome
my sister and I stayed at best western on aug 31st our room was so cozy and had aclean smell. staff was so friendly i would stay again.
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice
Great stay close to casino.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
the room itself smelled like disinfectant, our feet stuck to the carpet as we walked across the floor, not sure if it was due to the extreme heat when we were there.
2023년 8월에 1박 숙박함

8/10 - 좋아요

stephen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
A typical motel. Room was clean. Beds a bit too soft, but comfortable enough for a couple good nights sleep. They allow pets (limited number of rooms) and was the primary reason for choosing this location. Breakfast was surprisingly good (sausage, eggs, pancakes, delicious and thick sausage gravy) with juices, coffee and danishes. No problems or issues to report with possible exception of: My brother locked himself out first thing. (LOL) He had his key re-programmed then my key wouldn't work. Seems they should be able to program all for the same room, but minor inconvenience.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jay Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
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2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Julie

가족 여행
좋아요: 직원 및 서비스
Service desk at checkin was polite and offered dining suggestions. Service desk at breakfast was polite as well.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Alena

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice, clean hotel, pet friendly. Nice breakfast
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Mitchell

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very nice, close to the casino and room was comfortable
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent check in with very friendly Best Western team member. Our room is quite nice, very quiet, parking convenient. Would stay here again if in the area.
2023년 5월에 1박 숙박함
답변 제공: MaryKatherine Smyth 님, 2023년 5월 15일
Thank you Cynthia for your wonderful review about your recent stay at Best Western Murphy. We are so happy to hear that you enjoyed your stay with us, it was great pleasure having you. We look forward to seeing you again, the time you are in the area. If we can be any assistance, please give us a call!

10/10 - 훌륭해요

clint

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean establishment. Nice people working there. Very cooperative. Would stay again
2023년 4월에 3박 숙박함
답변 제공: MaryKatherine Smyth 님, 2023년 5월 10일
Thank you Clint for your review about your recent stay at Best Western Murphy. We are happy to hear you enjoyed your stay with us and it was a pleasure to have you! We look forward to seeing you again, the next time you are in the area. If we can be any assistance, please give us a call!