로비

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
1010 S Beacon Blvd, Grand Haven, MI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 856개 이용 후기 중 173개" "
평점 8 - 좋아요. 856개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 856개 이용 후기 중 219개" "
평점 4 - 별로예요. 856개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 856개 이용 후기 중 75개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alot of the 1st floor was under construction, but that didn't both us really. We stayed on second floor. Easy parking. Super accessible. Clean with shower/tub, fridge, microwave, cable, hair dryer. Front desk was pleasant and gave us what we needed. Not fancy, but we weren't looking for fancy. Just nice, clean, affordable, with nice staff. We were happy. Stayed 2 nights.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for your positive review, Rick! Your satisfaction is our priority, and we look forward to serving you again soon.

2/10 - 너무 별로예요

Benjamin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 12월 16일
I regret to inform you that there were reported incidents of damage to towels, linens, bedsheets, and the comforter during your stay. Additionally, the cleanliness of the room was compromised by the excessive amount of trash left behind. We sincerely apologize for any inconvenience caused and assure you that we are taking immediate steps to address these issues.

2/10 - 너무 별로예요

Kayleigh

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 14일
Thanks

10/10 - 훌륭해요

Cindy

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They said my dogs was fine I paid of 2 more days they not rent to me because my dogs are not 20 pounds a piece
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 29일
Thanks for the review! Hotel permits maximum two dogs up to 20 lbs each.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Have always found this a clean inexpensive option for visiting GH family in the past. This time was a disappointment. Linens were all stained, room had a mildewy/musty smell. Left me with no confidence it was clean. Ice machine did not work. I would pay a little more for better conditions. A coffee maker/K-cup machine in the room wouldn’t hurt either (I would even be happy to provide my own coffee). The lobby coffee is undrinkable.
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 29일
Thanks

4/10 - 별로예요

Amelia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had clean sheets and towels but the room needed cleaning
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 29일
Thank you

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you!

8/10 - 좋아요

Maggie

2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
Thank you!

10/10 - 훌륭해요

Susana

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
Thank you!

6/10 - 괜찮아요

Steve

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and location was ok but the bathroom especially the tub and shower curtain were dirty and gross. Called the desk to have it cleaned while we went out but when we came back it had not been cleaned.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 25일
Thank you

2/10 - 너무 별로예요

Amanda

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 14일
Thank you!

10/10 - 훌륭해요

Betsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a good basic hotel. We needed a place for one night. We didn’t need a pool, etc. No breakfast, but coffee in the small lobby. Ice machine was broken, but got ice by asking at the front desk. Room had a small fridge and microwave. I would definitely stay here again.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Thank you for the review, Betsy!

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 5일
Thanks

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 5일
Thanks

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 편의 시설/서비스
Moved our room to the first floor
2023년 8월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 9월 5일
Thank you for the review, Pamela.

6/10 - 괜찮아요

DONL

좋아요: 직원 및 서비스
별로예요: 청결 상태
The towels and sheets were stained. Also, has to be switch into a new room because the original room smelled so bad. At least the staff nice.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 3일
Thank you

8/10 - 좋아요

Beverly

가족 여행
As far as hotels go it was ok. There was no service except for a coffee machine in the front office. which we did not use. we asked about the area - for tax or uber or where we could shop. staff did not know. Being as we were there a short time I can only say the hotel was ok.
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 30일
Thank you

10/10 - 훌륭해요

ERROLL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 29일
Thank you!

4/10 - 별로예요

Lorie

연인과의 여행
The mattress was awful. The bathtub faucet has a constant leak. The electric outlet plate was cracked and partially missing. Toiletries were very cheap for the $173 per night cost to stay there. Linens were clean, no odors and the furniture isn’t bad. Vanity counter top is nice and newer. Tv was great too. Definitely needs to repairs to the building and upgrades to walkway, a lot if it is very outdated. Lamp shade had a hole in it. Not worth the price of the room.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 29일
Thank you for the review. We're sorry about the issues you had.

2/10 - 너무 별로예요

Ryder

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stained bedsheets, musty smell, room was in poor condition. You get what you pay for…
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 29일
Thank you!

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best
Room felt damp and musty. Smelled like an old wet ashtray. I get that it is an old building. But everything was dusty and carpets felt clammy. Bed sheets looked clean but didn't feel like it. Bed was pretty comfy though. I would not stay there again.
2023년 8월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 9일
Thank you

10/10 - 훌륭해요

Richard

좋아요: 숙박 시설 상태 및 시설
The property is what I expected. It was an expensive and clean
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 18일
Thank you for the review, Richard!

4/10 - 별로예요

Angelica

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived at the hotel, the parking lot is dirty and lot of cigarettes buds, bottles water, soda, etc. The rooms are outdated needs paint, the bathroom is old. we were a party of 5 reserve 2 room 32,33. Room 32 bedding was black dirty, had cigarette burns and smelly, the TV did not work. when we checked out Rash told me that the maintenance person went to fix the TV in the evening and waited 3 hours. We went out to eat and walk downtown. I told Rash so we come on vacation to wait for maintenance to fix the TV, etc. Rash from the front desk was nice and polite did everything he could to make our stay better. But this hotel is good for a 1-night stay. No more!!. Staff was great and polite, but the owner needs to update this hotel in and out. have the rooms update totally. the old smell is horrible. I requested a discount for the inconvenience, when I checked out, I ask about the discount and Rash told me the manager would contact me in 2 hours, I told him we were leaving, and he assure me the manager would call me.
답변 제공: Front Desk 님, 2023년 8월 17일
Thank you for the review! We're sorry about the issues you had.

8/10 - 좋아요

Pamela

2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 17일
Thank you!

2/10 - 너무 별로예요

Linley

2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 17일
Thank you!

4/10 - 별로예요

Marilyn

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 13일
Thank you

10/10 - 훌륭해요

Christopher

2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 1일
Thank you for the review, Christopher!

6/10 - 괜찮아요

Wende 님, North Port

연인과의 여행
It was ok
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 12일
Thank you

8/10 - 좋아요

John

2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 29일
Thank you!

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was very dirty and the motel, as a whole, is not well maintained. Either they dont have the money and/or staff to maintain the facility, do not know how to properly manage and operate a motel or don't care. Maybe all of the above?
2023년 8월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 10일
Thank you

4/10 - 별로예요

Shirley

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Needs to be updated! Cleaned up bettet
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 5일
Thank you!

6/10 - 괜찮아요

Quinn

연인과의 여행
별로예요: 청결 상태
Just a little sketchy. Town was fine. Property was eh but livable for a few nights
2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 3일
Thank you

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed overnight. Easy checkin and attendant was very nice. Room was very clean. Lots of traffic noise but we would stay again
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
Thank you for the review, Kim.

6/10 - 괜찮아요

Tomla

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
Thank you

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was extremely friendly and helpful.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you for the review, Barbara! We hope to see you again!

8/10 - 좋아요

Richard

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 18일
Thank you for the review.

6/10 - 괜찮아요

Donna

단체 여행
The outlets were not easily accessible to charge electronics and the one that was, was loose. Nothing would stay plugged in.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
We're sorry about that. We hope to see you again!

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you, Jay!

6/10 - 괜찮아요

Kevin

kind of dingy
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you!

2/10 - 너무 별로예요

Barbara

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean and more a 1 star hotel - not 2
The room we had was not clean. The bathroom tub looked like it has not been cleaned in years. The bathroom also has mold and water damage.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you!

4/10 - 별로예요

brian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing was that great to mention. I should have asked for a discount or refund!
답변 제공: Front Desk 님, 2023년 7월 28일
Thank you!

4/10 - 별로예요

Diane

아이를 동반한 가족 여행
Too bad I can’t post a photo, which would clearly show how filthy the carpet was. Our neighbors spent the entire time smoking outside their room, both cigarettes and pot. If you allow smoking outside the room, then supply containers for cigarette butts, the pile on the ground was a joke, and was never cleaned by Rodeway. Our room constantly smelled like pot. They charge $25 a night for a dog, but do not furnish containers for people to throw away the poop bags, as I never failed to pick up after my dog. We had a handicapped room, and the bathroom was large, but no rubber mats on the floor, consequently I took a bad fall on the slippery tile. I was lucky I didn’t break a bone, but injured my knee, back and wrist. I did bring the socks to the office, along with the towels we placed on the carpet to mitigate walking on the filthy carpet and asked for an adjustment in my bill, to which they refunded $30. There is no trash basket in the bathroom, and the only trash basket filled quickly. When I inquired about the full basket, I was told I could take it to the dumpster at the back of the parking lot, I’m 75 years old so I did not walk to the “dumpster”. This Rodeway fully takes advantage of being one of the few places that is pet friendly, since COVID, the Board of Health may want to check out the filth of these carpeted rooms.
2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 7월 23일
Thanks for the review. We're sorry about the issues you had.

2/10 - 너무 별로예요

Kerrin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst place to stay, DO NOT RECOMMEND. One of the beds was literally falling apart and our door was hard to open and close for some reason. I also left a bag of clothes at the hotel. Had to call the hotel 2 times because no one picks up the phone. When the guy finally answers he said he has to ask housekeeping still haven’t heard anything and probably won’t. DO NOT STAY HERE
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 19일
Thanks for the review, Kerrin! Sorry about the issues you had... As you told me that your phone had problems, your voice was breaking up and I couldn't hear anything nor I got any calls..

2/10 - 너무 별로예요

Coral

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is not worth $180 per night. The room was clearly falling apart. The staff of this place need to update pictures for booking services as they are deceiving. Additionally, there were numerous bugs around the room. I felt so let down with the amenities that I spent my night sleeping in the giant chair in mg room (43) as the bed was damp, and sheets looked like they have no t been cleaned in awhile.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
We’re so sorry that your experience did not match your expectations.

2/10 - 너무 별로예요

Charmaine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Front Desk 님, 2023년 7월 11일
Thank you for the review, Charmaine. We’re so sorry that your experience did not match your expectations.

6/10 - 괜찮아요

russel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The young man at the desk was friendly and polite. He was new to the area so he didn't know much about the town, but did have a free guide book that was helpful. The bathroom toilet paper dispenser was in pieces on the floor. The refrigerator freezer was jammed with ice and badly needed defrosting. There was only a single bowl sink and towels were minimal and well-worn. There was a microwave, but no coffee maker. The king sized bed, however, was excellent. Temperature management was good. In my view, the room at $216.00 including taxes was overpriced by about $100, except for the fact it was over the 4th of July weekend and Grand Haven is a popular tourist destination.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
Thank you for the review, Russel. We’re so sorry about the issues you had.

2/10 - 너무 별로예요

Autumn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tried to contact the property multiple times the day of check-in no one would answer the phone. Received a phone call from the hotel mid evening could not understand the gentleman calling arrived at the hotel, and they could not get the credit card to except in the machine and so I had to walk out at 11 o’clock at night with my kids with no place to stay. So no this was not a good stay. Bank shows that there was adequate available credit but the gentleman could not figure out how to work and process the charge on
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
Your voice was breaking as you had network issues while you were on your way. Also, we tried to charge your Debit card and you didn't know your PIN; it declined when we tried to run manually because there wasn't sufficient fund on your account.

6/10 - 괜찮아요

elizabeth

2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 19일
Thank you!

6/10 - 괜찮아요

Regan

가족 여행
좋아요: 직원 및 서비스
Check-in was okay. There is coffee and hot water in the morning (no breakfast, none promised). Room smelled of stale smoke, tv was small, and the bathtub was dirty. The room itself was clean (except for the bathtub). Beds were comfortable. Way overpriced, but understand it is a resort town in June. Wouldn't recommend or stay here again (unless I had to).
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 11일
Thank you for the review, Regan. We’re so sorry that your experience did not match your expectations.