바(숙박 시설 내)
예약 가능 여부 확인

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
4620 Airline Rd, Muskegon, MI

이용 후기

6.6
평점 10 - 훌륭해요. 298개 이용 후기 중 51개" "
평점 8 - 좋아요. 298개 이용 후기 중 97개" "
평점 6 - 괜찮아요. 298개 이용 후기 중 67개" "
평점 4 - 별로예요. 298개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 298개 이용 후기 중 44개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Dexter 님, Holt

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Quick pass through for one night, but a decent motel. Connected to Whitlows Restaurant which was nice for a quick dinner.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was badly on need of repairs. Window sills were severely water damaged and separating away from windows and walls. Drapes were filthy had insulation coating that was peeling off. Heater has noise of fan rubbing on something all night long. Caulking around sink was separated. Door swiches were dirty brown. Bed is old lumpy mattress. Very old motel and poorly maintained. Would never recommend it.
2023년 11월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 11월 21일
We are sorry that you had a bad experience with us. We will be looking into your concerns. Thank you for your input.

6/10 - 괜찮아요

Deanna

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Cheryl 님, 2023년 10월 23일
Thank you for the 6 point review. We wished that in the future hopefully we could make your stay a little better.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 10월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 10월 23일
We thank you for the 5-star review. We hope to see you again.

8/10 - 좋아요

Reid

좋아요: 직원 및 서비스
An old facility with some updates
2023년 9월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 11월 5일
We thank you for comments. We hope in the future that you will visit us again.

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: Management 님, 2023년 10월 5일
We are sorry that you had a bad stay. Hopefully in the future you would consider staying with us again.

2/10 - 너무 별로예요

EILEEN

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in awful condition. The entrance and rooms have a horrible smell to them the rooms were filthy and the staff doesn't acknowledge you as you enter or leave the entry. I would never recommend anyone stay here!
답변 제공: Management 님, 2023년 10월 5일
We are sorry that you had that bad experience. We will try harder to make sure that future stays will be better.

8/10 - 좋아요

Kiki

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you for the good rating. We appreciate your business.

10/10 - 훌륭해요

Claudia

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you for the good rating. We look forward to your future business.

6/10 - 괜찮아요

Steven

연인과의 여행
The carpet was so dirty it turned my socks black. When you shower you feet are dirty from walking in the room. Beds were clean and ok.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
We are sorry that you had a bad experience. We are working to make things better. We hope in the future you would consider staying with us again.

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you for the high rating. We appreciate your business.

8/10 - 좋아요

renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was good only one thing was the water pressure in the bathroom sink was low, but the shower was normal.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you for your rating. We will be looking in to the water pressure issue. Thank you again for staying with us.

8/10 - 좋아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very nice and understanding
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Christina

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
when we arrived at the hotel to check someone was dumpster diving in the back of the building. the parking lot is shared with a company so they can store their trucks. once we were in the building, the inside is extremely dated and dirty. the front desk area looks like a makeshift space that was thrown together. the lobby itself was clean. the lady at the front desk was ok, she didn’t really make eye contact but gave us the info we needed. when we walked into the room the light switch did not work at all. we ended up just using the lamps in the room. the curtains didn’t close all the way. the room itself just looked dirty. we didn’t feel comfortable sleeping in the bed there at all. in the middle of the night during our stay someone tried to get in the room. we did what we could for safety on our end to prevent someone from being able to open the door. it’s crazy how much the price of the hotel was for the quality. i recommend to just spend more money and go somewhere nicer. this hotel is not worth it at all.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Chuck

2023년 7월에 1박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스
No outside doors for rooms.
2023년 7월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 7월 9일
We are sorry that you had this experience. Hopefully you will give us another try. We value your opinion.

2/10 - 너무 별로예요

Tanisha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 7월 19일
We are sorry that you had a bad experience. In the future telling the front desk what had transpired will be a big help. Also in the future, we hope you give us a second chance.

4/10 - 별로예요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only reason not to review this even lower was the friendly woman at the front desk and the comfortable bed. The carpet in the halls and our room was sticky and very dirty. The window curtains had holes in the liner. There were numerous holes and scratches on the walls. The side chair was very old and as filthy as the carpet. The tv remote could only be used for channel selection-not for on/off. There were patches in the ceiling. The room across from ours seemed to have people coming in and out every 15-30 minutes until early morning hours. The desk chair had most of the vinyl worn off. i would never recommend this place to anyone and at a cost of almost $300 for 2 nights!
2023년 6월에 2박 숙박함
답변 제공: jes 님, 2023년 6월 27일
We are sorry things were not up to par. We are in the process of getting our carpet cleaned. The TV issue I am sorry about as we should of had it fixed. please see us again. We hope we can make things better for you next stay.

4/10 - 별로예요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Truly run down remnant off a once good hotel. No fitness center and basically no breakfast. Carpet is completely coated in black grime, room door has bad frame and the windows haven’t been cleaned since Windex was invented.
2023년 6월에 1박 숙박함
답변 제공: jes 님, 2023년 6월 27일
Please email us with room number and we can fix the issue for the windows. Also we are scheduled to have the carpets cleaned. I apologize for this all. Please give us another chance.

8/10 - 좋아요

Darus

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall decent hotel for the price, only complaint was the carpet was VERY dirty. Room #106
2023년 6월에 1박 숙박함
답변 제공: jes 님, 2023년 6월 27일
We are sorry to hear that. We are in the process of having all carpets cleaned. Our best to be get the place taken care of is on our priority. Please come see us again as issues should be resolved .

4/10 - 별로예요

Courtney

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We ended up not staying. The room smelled horribly. We would like a refund.
2023년 6월에 1박 숙박함
답변 제공: jes 님, 2023년 6월 27일
Can you please email us direct with you stay information we will be glad to take care of the situation. Sorry you had a bad experience...

10/10 - 훌륭해요

Renae

2023년 6월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 7월 16일
Thanks for the 5 star review. I hope you will come back to see us again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best stay for the price!
The hotel was affordable and very nicely set up within the room for comfort - room was clean and did not smell and accompanying restaurant had great food!!!
2023년 6월에 1박 숙박함
답변 제공: jes 님, 2023년 6월 27일
Thank you for staying with us. We are glad everything was good for you.. please keep us to come back to in any future stays.

8/10 - 좋아요

JULIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room had a oder but otherwise, staff was attentive and the restaurant being connected was wonderful
2023년 6월에 1박 숙박함
답변 제공: jes 님, 2023년 6월 27일
Sorry about to hear of the issue.. We can look into this and have it fixed. We are glad you had an otherwise good stay.

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at Rodeway Inn in Muskegon
The manager Cheryl has been very polite, courteous, knowledgeable, respectful, and made sure my husband and I were comfortable. The housekeeper kept our room clean. Clean linen, clean towels, made sure there was soap and toilet paper in the room. The stay was great and I will come back and recommend family and friends
2023년 5월에 3박 숙박함
답변 제공: jes 님, 2023년 6월 27일
Thank you for your review.. We are glad you enjoyed the stay. Hope you will come see us soon..

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 직원 및 서비스
Not the best hotel to stay in
My family and I checked in and we felt it wasn’t in the best area. As soon as we walked in; the entire hotel smelled like pot and the floors looked like they hadn’t been vacuumed. We let it go because we were only staying there one night and we were all tired. Not the best hotel to choose and I don’t think I’d stay at another Rodeway again
2023년 3월에 1박 숙박함
답변 제공: Cheryl 님, 2023년 4월 5일
We are so sorry that you had this experience. We assure you that we will be looking in to it and that we hope will give us a second chance in the future.

4/10 - 별로예요

Joshua 님, Saint Clair Shores

2023년 2월에 1박 숙박함
답변 제공: jes 님, 2023년 3월 21일
We are sorry we did not do better for you.. We will try to do better for you next time.

6/10 - 괜찮아요

Kristina

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that there was a restaurant right next door.
2022년 12월에 3박 숙박함

2/10 - 너무 별로예요

Jessica

4/10 - 별로예요

Rebecca Van

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very old motel with a very large attached restaurant. Several rooms were being dried out while we were there, there was water on the carpet of my room, the owners were not particularly welcoming in the restaurant, where breakfast was available, was very old, very understaffed, and what is the equivalent of a low level McDonald’s. The beds and bathrooms were fine.
2022년 10월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
We are sorru that you had a problem in your room. We are taking care of the problem and hope that you will come back and visit us again real soon.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My stay
The hotel was a little out of the way, but nothing that couldn't be dealt with. One suggestion, I was on the second floor and required the use of stairs on the outside to get to the second floor. There was no operational light to see the stairs. An accident waiting to happen. And the security door did not seem to close securely each time. Needs checking. Other than no breakfast, it was an ok stay. I think people should be able to expect a small bite to eat even if it's just a simple muffin.
2022년 9월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey, We are sorry you did not have a very good stay we are working on the problems you had and hope that you would come back and visit us again real soon.

10/10 - 훌륭해요

renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is very comfortable for us it’s not fancy nor is it trashy. We always feel safe and the staff is friendly.
2022년 9월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey. We are glad you had a good stay.

2/10 - 너무 별로예요

STACEY

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty. Broken window. Disrepair. Loud neighbors- I complained at 1:30am and it made no difference
2022년 9월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
We are soory you did not have a very good stay. We are working on the problems you had in your room

2/10 - 너무 별로예요

cliff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

4/10 - 별로예요

Brian D

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was a dump, especially for the price of $127 a night. It was the worst motel we've stay in for decades.
2022년 8월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
We are sorry that you did not have a very good stay We are working on the problems that you had in your room and hope that you will come back and visit us again real soon.

8/10 - 좋아요

Cindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey. We hope that you had a good stay.

2/10 - 너무 별로예요

Kent

단체 여행
별로예요: 직원 및 서비스
Did not stay here
I cancelled all 5 rooms for this hotel stay but was still charged for 4 rooms. Please contact me to credit my account for the incorrect charges
2022년 8월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey. We arwe sorry that you did not have a very good stay,

10/10 - 훌륭해요

renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reunion stay in Muskegon
Very quiet and comfortable and clean. Staff was friendly and helpful with anything we needed.
2022년 8월에 2박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey, We are glad you had a good stay and hope that you will come back and visit us again some time.

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Natalie 님, 2022년 10월 12일
Thank you for taking time to do our online survey.

6/10 - 괜찮아요

HAROLD

가족 여행
it was ok could use an updating.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Chiewhui 님, fremont

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff n clean n comfortable room Common area can be improved
2022년 8월에 1박 숙박함

4/10 - 별로예요

Keith

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Again
Housekeeping did not come and clean room on the second of my stay and when attempting to check out at 5:30 A.M the front desk person would not even out from rear but chose to speak with me on the phone (Desk). When I asked for receipt, she stated while still on the phone (desk) she would email me, but it never came and i had to callback and speak with another person to get it finally sent and this was over 12hours later
2022년 7월에 2박 숙박함

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Matthew 님, Sheboygan

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mandy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the price
Way over priced. Very unorganized. Can hear everything going on in the hallway.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They’re infested with bed bugs and refuse to do anything about it, I’ve been in contact with the health department and building inspectors! Management sucks, and apparently the boss never returns from buisness trips 🙄
2022년 7월에 1박 숙박함

4/10 - 별로예요

Patricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an okay place for a quick overnight stay, our sheets were dirty. Decor was dated. Staff were friendly
2022년 7월에 1박 숙박함
답변 제공: Natalie 님, 2022년 7월 28일
Thank you for taking time to do our online survey. We are sorry you did not have a very good stay.