2 개의 레스토랑, 아침 식사 제공
예약 가능 여부 확인

쇼어라인 인 & 컨퍼런스 센터, 어센드 호텔 컬렉션 여행 후기

3 out of 5
쇼어라인 인 & 컨퍼런스 센터, 어센드 호텔 컬렉션
750 Terrace Point Blvd, Muskegon, MI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 606개" "
평점 8 - 좋아요. 1002개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 105개" "
평점 4 - 별로예요. 1002개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 33개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SANGWON

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, friendly staff, good location. Our room was a little beat-up with some really small stuff, but nothing that would make me concerned.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Rich

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Water views
2024년 4월에 2박 숙박함

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스
I liked how quiet it was on the 8th floor. Nice view of the downtown although it would have been nice to have a view of the water. Enjoyed the hot tub. Would have been nice to have a few more food options in the hotel rather than having to go next door. I did go over there for dinner and it was good but very slow and expensive.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Melissa King

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Kelly

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food at the restaurant and very fun bartender, Paula at the hotel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

porsha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good attentive staff.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was sincere and accommodating. 500 for 4 nights in the smallest room was what i expected for February off season. Finding good food reasonable was a challenge, but the small Italian (Po) downtown was amazing. Reservations suggested.
2024년 2월에 3박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 2월 23일
Mark:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

8/10 - 좋아요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Toilet in the room was hardly attached to the floor. Other that that the room was ok
2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 2월 8일
Lynn:Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. We hope you will give us another chance to provide you with superior service and accommodations on your next visit to Shoreline Inn-Muskegon

8/10 - 좋아요

Jen

2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 25일
Jen: Thank you for taking the time to post your review regarding your recent stay at Shoreline Inn & Conference Center, Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your scoring will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Reneah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the style of the property, and the cleanliness and politeness of the staff.
2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 22일
Reneah:Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay during a winter storm
Our room was clean, beds comfortable with lots of pillows, AC unit worked great. Only one wastebasket which was in bathroom. Would suggest one more somewhere else. The large room downstairs was great, very open and comfortable with table, comfy sofas and chairs. Really good food at the bar area. And pool, if that’s ur thing..
2024년 1월에 3박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 17일
Susan:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Very friendly staff. Would be a great location to stay during the summer. Rooms were outdated but clean, large, and had everything that was needed.
2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 17일
Shannon:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Teiara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 11일
Teiara:Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 11일
Joshua:Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 25일
Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay with a great location and room overlooking the water.
2023년 12월에 3박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 5일
Thank you for posting your review and giving us 10 out of 10! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Shannon

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 2월 8일
Shannon:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Michael

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 5일
Michael:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay with us. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Amy

2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 4일
Amy:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Kimberly

2023년 12월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2024년 1월 4일
Kimberly:Thank you for posting your review and giving us 10 out of 10! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Anthony 님, Brentwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 28일
Anthony:Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide to our guests. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
we were treated to an upgrade, had to stay an extra day due to snow storm and very accommodating!! we stay here as often as we visit there!
2023년 12월에 4박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 22일
Gail:Thank you for posting your review and giving us 10 out of 10! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 22일
Thank you for posting your review and giving us 10 out of 10! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

6/10 - 괜찮아요

Kathleen

2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 22일
Kathleen:Thank you for taking the time to complete our online survey regarding your recent stay at Shoreline Inn & Conference Center, Ascend Hotel Collection.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Should you need additional support, please do not hesitate to reach out to us by visiting our Support page: https://www.choicehotels.com/support

6/10 - 괜찮아요

Kim 님, Allendale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was nice and in a beautiful location it was clean, but when we went down to the pool, the pool and hot tub had way too much chlorine in it and it caused my daughter to cough in both of our eyes to Burn. They did end up turning it off. I don’t really know what that means but it did get better after that and after we opened one of the sliders. Also, it took about between five and 10 minutes for the hot water in the shower.
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 14일
Kim:Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our maintenance team regarding the pool & hot tubs to ensure we handle these types of situations differently for future guests. Again, we thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Shoreline Inn-Muskegon

10/10 - 훌륭해요

Mendy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your staff went above and beyond! (Brittney) Thank you for taking beautiful pictures! You will go far in your photography field!❤️
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 7일
Mendy:Thank you for taking the time to complete our online survey. We sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon and we will pass your kind comments on the Brittney!

10/10 - 훌륭해요

dee

Great food
2023년 12월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 7일
Dee:Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

8/10 - 좋아요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 7일
Terrance:Thank you for posting your review and giving us 4 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

8/10 - 좋아요

Jenn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is huge and the beds are super cozy.
2023년 11월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 12월 7일
Jenn:Thank you for posting your review and giving us 4 out of 5! We take pride in our hotel and the services we provide. We are glad you enjoyed your stay and look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walls very thin. Up until 2am with young children yelling/ crying in next room.
2023년 11월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 24일
Ann:Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our security and front desk team regarding the noise disturbance to ensure we handle these types of situations differently for future guests. Again, we thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Shoreline Inn-Muskegon

8/10 - 좋아요

Regina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a wonderful stay.
2023년 11월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 24일
Regina:Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

2/10 - 너무 별로예요

Tanene

2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 17일
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. We hope you will give us another chance to provide you with superior service and accommodations on your next visit to Shoreline Inn-Muskegon

10/10 - 훌륭해요

Kelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, quiet, great view and great employees
2023년 11월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 17일
Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Tyler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing rooms and staff
The rooms are extremely spacious and comfortable and the staff are so amazing and interacted so well with my kids! 10/10
2023년 11월에 4박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 17일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No view, but cozy
Nice, cozy room. Very kind person at the front desk . I may have been mistaken, but no breakfast was available? We enjoyed the vast space of the room, how clean the hotel smelled, and the Keurig in the room.
2023년 11월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 17일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a long trek to the only ice machine in the lobby but the hotel is gorgeous and the staff was very friendly. We enjoy staying there.
2023년 11월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 17일
Thank you for posting your review and giving us 5 out of 5! We take pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon

10/10 - 훌륭해요

Daryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints!
Fantastic in all respects. Will definitely stay here again and recommend anyone to do so with confidence.
View from our 2nd floor Double Queen.
2023년 11월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for posting your review. We take pride in our hotel and the service we provide. We are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon

10/10 - 훌륭해요

Martha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Would stay again for sure! Lovely place! Big rooms and big views!
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for your amazing review! We take pride in our hotel and the service we provide. We are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

6/10 - 괜찮아요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hard pass.
Might be the nicest hotel in town, but that isn’t saying much. Grumpy staff. Really out dated and dirty.
2023년 10월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Muskegon.

10/10 - 훌륭해요

Dorian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for posting your review and giving us a 5 out of 5! We take pride in our hotel and the service we provide and we are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

10/10 - 훌륭해요

Nanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
Very clean. The lobby, the room and bathroom and the eating facilities. No issues what’s so ever
2023년 10월에 2박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place.
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Sandra: Thank you for taking the time to complete our online survey and giving us 10 out of 10! We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

6/10 - 괜찮아요

Ann

연인과의 여행
좋아요: 직원 및 서비스
Room small and furnishings blah.
2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our team to ensure we handle these types of situations differently for future guests. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Muskegon

8/10 - 좋아요

Ardis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey. We do sincerely appreciate your feedback and we are glad you enjoyed your stay. We look forward to providing you with the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon.

10/10 - 훌륭해요

Cori 님, Hazel green

2023년 10월에 1박 숙박함
답변 제공: C. Taylor-Front Desk Manager 님, 2023년 11월 10일
Thank you for posting your review. We take pride in our hotel and the services we provide. We are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!