리셉션

오요 호텔 머틀 비치 킹스 하이웨이 여행 후기

2.5 out of 5
오요 호텔 머틀 비치 킹스 하이웨이
606 North King Highway, Myrtle Beach, SC

이용 후기

4.6
평점 10 - 훌륭해요. 395개 이용 후기 중 45개" "
평점 8 - 좋아요. 395개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 395개 이용 후기 중 67개" "
평점 4 - 별로예요. 395개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 395개 이용 후기 중 179개" "

4.4/10

청결 상태

6.4/10

직원 및 서비스

3.8/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Andra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DO NOT STAY
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Laronda Jabari

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad customer service. Rude workers. Nasty hotel. All they want is your money and they dont care.
2024년 4월에 3박 숙박함

4/10 - 별로예요

constance

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
So OYO bought out a previous hotel called lancer. The room it self was clean minus the dead bugs. Still needs some peat control. The property was not as seen in pictures and the pool is not working. The condition of the hotel from the out side is rough. Staff was friendly.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not on the boardwalk bad 6 minutes and they took my money Oioice
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Amanda! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 - 너무 별로예요

kiju

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was terrible motel, We check in 3 ,and check out 6. There were died cockroach in bathroom Not clean sink ,, Smells very awful; I will not never ever booking this hotel again .
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, kiju! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

4/10 - 별로예요

Nicole

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
Hi, Nicole! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

8/10 - 좋아요

jacqueline

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It is fairly close to the beach and it is a very affordable option.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Thank you for your appreciation, Jacqueline! We hope to give you consistent service every time. Regards, Eva

2/10 - 너무 별로예요

Tonya

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst place I have ever stayed in my life. It is a ran down motel. Expedia should be ashamed of themselves for booking people at this motel. I will never use Expedia to book a hotel ever again. This motel was over priced for the condition it is in. Expedia overbooked at this motel. My experience with this booking was horrible
2023년 7월에 1박 숙박함
답변 제공: Barbara 님, 2023년 7월 29일
Sorry for the hassle you faced, Tonya! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 - 너무 별로예요

Mohammed

별로예요: 청결 상태, 숙박 시설 상태 및 시설
unsafe, dirty.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
We are extremely sorry to hear about this, Mohammed! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva

2/10 - 너무 별로예요

Jasmine

가족 여행
별로예요: 직원 및 서비스
The room was filled before we arrived and no one ever called and notified us. I am also having issues receiving my money back for the booking that was cancelled, AFTER I had arrived and they were full.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
We are sorry to disappoint you, Jasmine! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 30일
Hi, Ronald! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

2/10 - 너무 별로예요

Allison

2023년 6월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Hi, Allison! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

2/10 - 너무 별로예요

Gregg

2023년 6월에 1박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Hello, Gregg! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria

6/10 - 괜찮아요

ronda

별로예요: 숙박 시설 상태 및 시설
Unexpected stay
It was very close to the boardwalk. It was a old small building. Room was small but staff was friendly and the stay waa nice. I would stay agian. For the price and location it was good. Better than some of the more expensive hotels nearby
2023년 6월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hey Ronda! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

2/10 - 너무 별로예요

Meagan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 5월 31일
We are extremely sorry to hear about this, Meagan! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

2/10 - 너무 별로예요

Cody

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This was the WORST place we have ever stayed , they had roaches climbing on walls and under beds , the sheets look like someone has smoked in them and ashed in them also have tons of stains ! It’s being falsely advertised as OYÓ Hotel and it’s really just Lancer Motel/apartment complex . There is a gas station right next door where we witnessed some bizarre things also homeless people livin right around the corner. This is not what it’s being advertised at all, also they will try to double charge you!
답변 제공: Tim 님, 2023년 6월 30일
Hi, Cody! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

6/10 - 괜찮아요

Nigel

2023년 4월에 7박 숙박함
답변 제공: Joey 님, 2023년 5월 18일
Hi, Nigel! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey

10/10 - 훌륭해요

Imani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great service
답변 제공: Ammy 님, 2023년 5월 4일
Thanks for the positive rating, Imani! Hope to welcome you again soon. Regards, Noah.

10/10 - 훌륭해요

Leah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Ammy 님, 2023년 5월 4일
Hi, Leah! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

4/10 - 별로예요

Justin

2023년 4월에 1박 숙박함

4/10 - 별로예요

Holly

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You’re better off sleeping in your car
We did not feel safe. The door did not sit flush with the frame, so we could see could see outside while it was shut. The floor still had trash & dirt on it. Big hole in the bathroom wall. You had to stand on a broken chair to reach the air conditioner. Just gross!
2023년 4월에 1박 숙박함
답변 제공: Barbara 님, 2023년 4월 12일
Sorry for the inconvenience, Holly! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

8/10 - 좋아요

Karen

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Just to be close to the boardwalk
Wonderful location!!! Beds hard as a block of wood. Bugs in the room and doors, walls and handles filthy! But you can walk to beach, restaurants and attractions from there.
2023년 3월에 2박 숙박함
답변 제공: Joey 님, 2023년 4월 12일
Thank you so very much, Karen! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, Joey

4/10 - 별로예요

Amber

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it
Hotel is pretty run down. You have to pay $100 cash deposit due to the rooms being trashed by guests…… the floors were disgusting and the beds were terrible. Will NEVER stay here again.
2023년 3월에 2박 숙박함
답변 제공: Eva 님, 2023년 4월 6일
We are extremely sorry to hear about this, Amber! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva

2/10 - 너무 별로예요

Edward

가족 여행
They gave my reservation away and didn't inform me until i was trying to check in
2023년 4월에 1박 숙박함
답변 제공: Eva 님, 2023년 4월 6일
Hi, Edward! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

6/10 - 괜찮아요

john

좋아요: 직원 및 서비스
별로예요: 청결 상태
One niter
It is an abused hotel... but they do there best.. Have a heart
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ruben

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
me pusieron mi estadia en un hotel que no pedi... fuera del estado donde estoy... y no hubo ninguna excusa... solo que no me darian mi dinero.....
2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Lamentamos mucho lo ocurrido, Ruben. Estamos trabajando duro para ofrecer una gran experiencia de servicio cada vez que alguien visita nuestro hotel. Esperamos poder mejorar su experiencia con nosotros. Saludos, Eva

2/10 - 너무 별로예요

Amber

아이를 동반한 가족 여행
Didn’t even get to stay because they didn’t have the proper name. It’s the lancer by OYO. Looked very run down. Couldn’t get ahold of anyone when I called the number provided to cancel reservation. Looks nothing like the picture as well
2023년 2월에 3박 숙박함
답변 제공: Ammy 님, 2023년 2월 22일
Apologies for the problems you had faced, Amber! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - 너무 별로예요

Diana

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The photos used for advertising are false. The room is no where near in the condition it shows. Room, bathroom, furniture, etc. There were people sitting in front of the property where you check in whom I thought were “users”. Turns out they were the receptionists from whom I received my keys. In my stay, I encountered roaches inside the room and water bugs directly outside of the room. I am terrified of water bugs. The room has stains of blood throughout the floor. Thankfully I only had to rest my head there for a few hours. I slept with my clothes and socks on. The space was just dirty. I would’ve never stood in a place like this. I should’ve read the reviews, as I hope someone reads this one. I solely went by the pics being that I needed it for a few hours. NEVER AGAIN!!
2022년 8월에 1박 숙박함
답변 제공: k 님, 2022년 10월 20일
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

10/10 - 훌륭해요

Linda

2022년 9월에 1박 숙박함
답변 제공: Eva 님, 2022년 10월 2일
Thanks for taking out your valuable time to rate us, Linda! We will work even harder to make your stay a memorable one :) Regards, Eva

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함
답변 제공: Ammy 님, 2022년 9월 11일
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 - 너무 별로예요

Mayra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Get what you pay for here. Great location in proximity for the city but nothing else positive to say about the hotel.
2022년 8월에 1박 숙박함
답변 제공: Arthur 님, 2022년 8월 23일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not a happy Camper
The hotel was in a great area, near to most food outlet, The room was not in very good shape, the door had a big crack in it where you could look out side, did not feel very safe because of the crack, The furniture was very very old, no soap in the bathroom, no stoper for the tub or sink
2022년 7월에 2박 숙박함
답변 제공: Ammy 님, 2022년 8월 19일
Hi, James! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

2/10 - 너무 별로예요

Katrina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Arthur 님, 2022년 8월 19일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 - 괜찮아요

Steven

별로예요: 숙박 시설 상태 및 시설
Apparently must just bought out previous owner. Old hotel name still on marquee. Hotel very beat up inside and out. Refrigerator was rust stained. Furniture old, mottled.
2022년 7월에 1박 숙박함
답변 제공: Arthur 님, 2022년 8월 17일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 - 너무 별로예요

kristen

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs to be demolished asap
2022년 7월에 1박 숙박함
답변 제공: Arthur 님, 2022년 8월 17일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

8/10 - 좋아요

Charles

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함
답변 제공: Ammy 님, 2022년 7월 23일
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Amelia.

6/10 - 괜찮아요

Regina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Qe were able to cancel it, thank you Expedia. The rooms are run down. 2 double beds with holey bedding, old window air conditioner that needs cleaned. It was dirty and stained. Marks on ceiling of shower, maybe mold? Floor had food, a hanger and earringbon floor but staff did come sweep but didnt look like mopped floor (it was hardwood). The price did not match the quality of room. Needs paint and some TLC. Even smelt old and run down. Staff for check in was nice and let Expedia refund us.
2022년 7월에 1박 숙박함
답변 제공: Ammy 님, 2022년 7월 11일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - 너무 별로예요

Dorte

가족 여행
별로예요: 숙박 시설 상태 및 시설
Worse night ever
This hotel was nasty. Overpriced and not close to being worth the money we paid. Feelt very unsafe.
2022년 7월에 1박 숙박함
답변 제공: jane 님, 2022년 7월 11일
Sorry for the hassle you faced, Dorte! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - 너무 별로예요

Leonarda

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Loria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fact the people at customer service was very friendly. They treated me like a real person and not just money. Check out was so easy i cleaned the room up before i left so that the people didn't have to do a whole lot.. I will be going back. Thank you so much
2022년 6월에 1박 숙박함
답변 제공: Ammy 님, 2022년 7월 10일
Hi, Loria! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

2/10 - 너무 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Walked into room. Was totally disgusting. Beds nasty. Hair all over bathroom. Towels looked as they have never been washed. Burn marks from leaving stuff lay on night stand.
2022년 6월에 1박 숙박함
답변 제공: Jane 님, 2022년 7월 10일
Sorry for the hassle you faced, Heather! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 - 별로예요

craig

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I knew it wasn't going to be the best but the shower was only cold for 4 days, I asked for it to be repaired and I was told it was but each day it was still cold
2022년 6월에 4박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

4/10 - 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing to like about this property. The pictures do not represent the room. It was disgusting!!! Absolutely filthy!!! There were no provided garbages in the room, we had to make our own. The walls were nasty, the furniture looked like it had never been cleaned. Towels came back dirty. There was stuff in the ceilings. It was just absolutely horrible and gross!!! Don’t stay there!!
2022년 6월에 4박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, Jessica! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 - 좋아요

Sherbet

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing we stayed for a festival and it was perfectly located by shopping, the festival, the ocean, and food.
2022년 6월에 4박 숙박함
답변 제공: Jane 님, 2022년 6월 23일
Thanks for rating us, Sherbet! Your review made our day. We hope to delight you with our services. Regards, Jane!

10/10 - 훌륭해요

Maria

2022년 6월에 2박 숙박함
답변 제공: Christina 님, 2022년 6월 10일
Thank you so much for the positive rating, Maria! Hope to serve you soon with an amazing stay. Regards, Christina!

4/10 - 별로예요

Xavier

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs to be updated. Everything needs to be replace.
2022년 5월에 2박 숙박함
답변 제공: Ammy 님, 2022년 6월 11일
Hi, Xavier! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 - 너무 별로예요

Darrious

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing they was overbooked and did nothing to help get my money back or help me find other accommodations
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 23일
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 - 너무 별로예요

Kristi

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2pm checking in in the office the workers were friendly but wearing raggedy clothing. arriving at our room outside door the door handle/lock looked like it's been there since day one. I had to push the door open real hard. when the door opened I almost cried it stank so bad. I wouldn't put anything on the beds or clothed chairs. checking the room the drape was ripped & filthy. bathroom fan didn't come on, etc. the furniture was raggedy, big gouges out of the legs, etc. I smelled the bedding & it smelled clean but 11:30pm when we returned from our daily activities I pulled the bedding down. I found small bugs/bug parts (in both beds) & worst of all & probably why the room stunk so bad, at the foot of one of the beds the sheet was wet and stained brown. I lifted the mattress to remove the sheet and saw the mattress and box spring were disgustingly wet and stained. Mattresses on both beds were disgusting so at this time of night the sheets were damp. I got the office clerk to see it. She said something like I'm sorry. we'll fix it. the housekeeper came (in her pajamas) to change the worst bed. I asked if we could move to another room. office said they were booked. I was ready to leave but I was exhausted, it was 1 1/2 hr ride home and afraid we wouIdn't get our money back to go to another hotel which all were pretty much booked, it's bike wk. I asked the housekeeper to change the cleanest bed and she left. didn't even take the bedding from the worst bed.
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 29일
Hi, Kristi! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Simon