We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

We appreciate your recent stay with us. We love hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

We appreciate your recent stay with us. We love hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

We appreciate your recent stay with us and look forward to hearing from our guests. If there is anything we can do for you in the future please feel free to ask

Thanks for staying with us. We appreciate your positive feedback!

We appreciate your recent stay with us. We appreciate hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

I am sorry to hear your recent stay with us was less than perfect. We strive to make every stay a comfortable and hassle-free stay for our guests. Sometimes we fall short of that, and we appreciate you letting us know so we can fix the situation. If there is anything specific you can relay to us, please feel free to let us know.

We are excited to hear from our guests and look forward to all reviews. if there is anything we can do in thew future please feel free to let us know

We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

Thanks for staying with us. We appreciate your feedback!

Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

Frank,Thank you for your recent stay with us and we always look forward to our guests arrival. If there is anything we can do in the future please feel free to reach out.Have a great New Years

Thanks for staying with us. We appreciate your positive feedback.

I apologize your recent stay with us was less than perfect. We take great pride in offering clean comfortable stays. I will speak with our house keeping department. Please feel free to contact us if there is anything we can do for you in the future

We appreciate your recent stay with us and look forward to hearing from all our guests. If there are specific instances you would like to share with us please feel free to to contact me direct so we can evaluate what procedures need to be addressed and what we can do to make the guests experience better

I do apologize for your recent stay with us and the concerns you had during your stay. We do have pest control out monthly both in and out of the units. With the increased heat we have had this year it has made it a little more problematic but we are in constant contact with the pest control office when any are reported.

I do apologize for any inconvenience with your recent stay with us. We do try to make every guest feel at home when they are with us. I have contacted our housekeeping and maintenance teams so we could resolve all concerns you have brought to our attention

Thank you for your recent stay with us and we love hearing from our guests. If there is anything we can do in the future for you please feel free to call or email and we will be happy to assist.

We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do to assist you in the future please feel free to let us know.

We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do to assist you in the future please feel free to let us know.

I do apologize that your stay was less than perfect. We do try to make all guests feel at home while staying with us. We apologize that we fell short on your visit. I did see that in our system you actually extended your stay and did not cut it short, if this is correct please feel free to reach out to the office and I will be happy to look into that for you Again I would like to apologize and if you are in the area again, please feel free to contact us and allow us an opportunity to show you how your experience should be every time you stay with us.

We appreciate your recent stay with us, and love all feedback we receive to help future guests stays. If there is anything we can do for you in the future please feel free to let us know and we look forward to your next visit.

I apologize that your experience was less than perfect. We strive to make every guest stay a great one. I will speak with our housekeeping department and see where the breakdown was for your unit. I appreciate you bringing this to our attention so we can correct the mistakes we made

I apologize that your experience was less than perfect. We strive to make every guest stay a great one. I will speak with our housekeeping and maintenance department and see where the breakdown was for your unit. I appreciate you bringing this to our attention so we can correct the mistakes we made

We appreciate your recent stay with us and we love hearing from our guests. if there is anything we can do for you in the future please feel free to let us know and we look forward to your next visit.

We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do for you in the future please feel free and let me know. We look forward to your next stay with us and hope you have a great day

We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do for you in the future please feel free and let me know. We look forward to your next stay with us and hope you have a great day

Thank you for your response, we appreciate hearing from all our guests. If there is anything we can do for you in the future please feel free to ask

thank you for your recent stay with us. We love hearing back from our guests and look forward to your next stay. if there is anything we can do please feel free to let me know

I am sorry that your experience was less than perfect. We do strive to make every guest feel at home and to have their experience be their best. If you would like to contact us we would be happy to talk about what went wrong and how we might improve

WE APPRECIATE YOUR RECENT STAY WITH US AND LOVE HEARING FROM OUR GUESTS. IF THERE IS EVER ANYTHING WE CAN DO TO MAKE YOUR STAY MORE ENJOYABLE PLEASE FEEL FREE TO LET US KNOW AND WE WILL TRY OUR BEST TO MAKE IT HAPPEN FOR YOU

I apologize that your recent stay was less than perfect. We try our best to make every guest comfortable and their stay a great one. If you would like to reach out and give any specific feedback we look forward to that opportunity at your convenience

We appreciate your recent stay with us. We love hearing from our guests and if there is anything we can do for you in the future please feel free to ask

I do apologize that your recent stay was not as expected. We do try to make sure all facilities and bedding in the unit are as needed, we are individually owned units and unfortunately it is up to the owner when it is time to change the mattress. We do offer mattress pads and covers for each guest bed.

I am sorry that your experience was not as you would have liked. I do remember speaking with you and speaking with maintenance after you called about the issues with the outlets. Maintenance explained the outlets are controlled by the light switch in the unit. After we addressed the challenges with maintenance we never heard back and thought the issues were handled. I do apologize if this was not the case and do try to make every guests stay the best they can have.

I do apologize that your stay was not as smooth as we would have liked for you. We do from time to time have challenges that are out of our control and try to get them fixed as fast as possible. I am glad that maintenance was able to assist you. I have communicated with the owner about the internet and will follow up to make sure that is fixed. if there is anything we can do for you in the future please reach out and we will be happy to assist

We appreciate your recent stay with us and all feedback we receive. We look for anyway that we can improve our guests and their experience

I am sorry if there was any confusion. We state in the confirmation and the website we do not provide toiletries past the initial setup. Towels are not replenished throughout the stay as there is a washer and dryer in the unit. if an appliance is down, please feel free to let us know and we will get a tech out to remedy the issue and we can also exchange towels for you if that is the case. Unfortunately the condos are individually owned and therefore the blankets and such are as the owner prefers. We do have spare blankets at the desk as a first come first get opportunity. We are always happy to assist our guests the best way we can

I apologize if your stay was less that expected. if you would like to contact me I would love to hear how we might better our guests experiences.

We appreciate your feedback and do apologize for the noise upstairs, in future stays please feel free to reach out to the HOA security officer and they can enforce the quiet hours

We appreciate you taking the time to let us know how we are doing. We love hearing from out guest and if there is anything we can do for you in the future please feel free to let us know

I do apologize that your check in process was not as available as you would have liked. We do state check in starts at 4, and we do try to have every unit available to check in at 4. however on busy weekends it is hard to have all units available at that time. We have recently upgraded to a new system and not all of the reservations migrated across, and we have been diligently working on catching them before the day of arrival, but some do slip through occasionally. We do state in our confirmation letter and on the website, we do only provide the first set of toiletries and then you are responsible for the rest. As far as trash bags go, we have an ample supply of trash bags for the guest at request. We do have a quiet hours policy in the condos, If we were made aware of any loud noises going on after 10pm we would go to the guest and make it stop, but we need to be made aware as all the condos are individually owned and owners do sometimes work on their unit, but they still should follow the quiet hours rules. We have a full maintenance staff on site and anytime there are needs, we can dispatch to take care of guests concerns as brought up. I am sorry your experience was not up to standards and we would like a second chance to show that we do care what are guests experiences are like .

I do apologize that we unfortunately had a clerical mix up when checking in, we unfortunately did not catch this one, and would like to make it up to you. If you are in the area again, please feel free to call us and let us know and we will be happy to discount your stay

We appreciate hearing from our guests. We are glad you enjoyed your stay with us and look forward to your next trip to see us

I apologize that your experience was not as it should have been. We try really hard to make sure all requests are met when staying with us, however, sometimes requests can not be met. If there is anything you would like to discuss and give more details so we can better serve our guests, I am available 9-5, you can feel free to call anytime and it would be appreciated

Hello,thank you for your recent stay with us, we love hearing from our guests that way we can improve for our guests. On the website we do state we only supply the first round of toiletries and paper towels, after that you will be responsible for anything after that. Our split Kings, which us the unit that you were booked into, is just that twins that make a king bed. We do have regular 2 bedroom units that the beds do not split but they have to be reserved as a regular 2 bedroom unit.I will be happy to pass along the drain plug and we will get that taken care of If there is anything we can do for you in the future please feel free to let us know