외관

오션파크 리조트 여행 후기

2.5 out of 5
오션파크 리조트
1905 S Ocean Blvd, Myrtle Beach, SC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 285개" "
평점 8 - 좋아요. 1004개 이용 후기 중 322개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 186개" "
평점 4 - 별로예요. 1004개 이용 후기 중 128개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 83개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

ashley

가족 여행
별로예요: 숙박 시설 상태 및 시설
Room was disgusting had fleas all over the place and hair in the bed under the top cover which tells me the sheets wasn’t changed the refrigerator smelled horrible and I was move to another room the room was filled with fleas and disgust it was so bad I had know choice but to got to another hotel .
2024년 4월에 1박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 15일
Thank you for rating your stay, Ashley! We are sorry that we were unable to provide you with a great stay. Our team is working to address the issues you encountered. We're glad that we were able to provide a full refund so that you could make other arrangements We hope for the opportunity to provide you with an above-average experience in the future!

4/10 - 별로예요

Dean

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The flattest soda I’ve ever had in my life, from their vending machine. The refrigerator in the kitchen looked 30 years hold and someone had thrown it neat it with a baseball bat.
2024년 4월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 13일
We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We hope to have a chance to host you next time. Thank you.

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful view and staff was so friendly.
2024년 3월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 13일
Thank you for your thoughtful feedback, Lucy! We look forward to hosting you again.

2/10 - 너무 별로예요

Vonda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After I booked this property, I called to make sure our American bulldog puppy would be permitted and was told that there was no limitations. When I checked in, I was given a list of at least 20 breeds not permitted including our bulldog puppy. I had to make a change in reservation to a hotel with no restrictions on breeds. The lobby also had a pile of dog poop when I did try to check in as well as urine.
2024년 3월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 13일
Thank you for your feedback, Vonda! We sincerely apologize for the issues experienced with communication regarding the dog breed limitations. We have reached out to the front desk manager to update the information available to our guests. We hope for another opportunity to impress you!

6/10 - 괜찮아요

Gary

반려동물 동반 여행
좋아요: 직원 및 서비스
The staff was good.
2024년 3월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 5일
Gary, thank you for your review. We're glad to hear that you found our staff to be good. We eagerly anticipate the opportunity to provide you with an exceptional experience beyond your expectations in the future!

10/10 - 훌륭해요

Raymond 님, Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 5일
Raymond, thank you for taking the time to leave us a positive rating! We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like this property very much. Nice and quiet
2024년 3월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 3월 22일
Thank you for your review, Barbara. We are delighted to hear that you enjoyed your stay at our property and found it to be nice and quiet. We hope to have the pleasure of welcoming you back soon for another relaxing stay!

8/10 - 좋아요

Saundra

2024년 3월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 4월 13일
Hello Saundra! Thank you for your rating. We look forward to your next stay.

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the dog friendliness of the property. The grassy area they told me to allow the dogs to use the bathroom also had signs by it that said no dogs allowed. They provided poop bags to pick up after the dog. We just walked the beach and picked up after her.
2024년 3월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 3월 22일
Carolyn, thank you for your review. We sincerely apologize for any confusion regarding the designated potty area for pets. We'll ensure that the signage is clear and accurate for future guests. Your feedback is valuable to us, and we appreciate your understanding. We're glad to hear that you enjoyed the overall dog-friendly atmosphere of the property, and we hope to welcome you back for another enjoyable stay soon!

6/10 - 괜찮아요

Teri R

I know this is dumb, but the painting in the rooms are awful. The bathroom had halfass paint job. My husband was a painter so we noticed
2024년 3월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 3월 8일
Our apologies for the aspects of the home that fell short, Teri. We hope for another opportunity to impress you!

4/10 - 별로예요

Scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom too small and the property was not very clean.
2024년 2월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 2월 23일
Scott, thank you for your review. We regret any inconvenience if you found the bathroom to be smaller than expected and the cleanliness not up to your standards. Please note that we have a 24-hour front desk available to assist you with any concerns that may arise during your visit. Your feedback is valuable to us, and we will take immediate steps to address any areas that need our attention. We hope to have the opportunity to provide you with a carefree experience in the future!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
The room layout was awesome. The resort had everything and was very near any stores you might want to visit
2024년 1월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 19일
Thank you for your feedback, John. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

6/10 - 괜찮아요

Stoy

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 5일
Thank you for rating your stay, Stoy! We hope to host you again in the future!

8/10 - 좋아요

Mario

2023년 12월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 8일
Thank you for rating your stay, Mario. We hope we can host you again soon!

8/10 - 좋아요

Harry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great New Years stay.
2023년 12월에 4박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 5일
Thank you for your feedback, Harry. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 - 훌륭해요

Jennifer 님, Kent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a good experience front the start of me checking in, it was super quick and easy. The room I had was super clean and had a cute kitchen with a balcony over looking the ocean. Hot tub and indoor pool were clean and people were considerate. They do have a dog grooming room for your little pets. I will book here again! Thank you staff!
2023년 12월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 5일
Thank you for your feedback, Jennifer. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 - 좋아요

David 님, LAURENS

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entrance to the room is controlled by a combination lock consisting of 10 numbers, it is highly frustrating. The keypad is small and it took numerous tries to enter our room. Several other guest had the same complaint. Maybe it is seasonal but guest have to return their used towels to the front desk before you can get fresh towels. They are pet friendly and the staff was helpful.
2023년 12월에 4박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 5일
Thank you for taking the time to share your valuable feedback, David. Guest suggestions are always considered and provided to our local manager to make necessary upgrades for future guests' pleasures and comforts. We hope you'll give us another chance to host your next stay!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The young lady who checked us in was wonderful! Very friendly and accommodating. We had an issue with our door code and the maintenance guys were so friendly and helpful.
2023년 12월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 12월 28일
Thank you for your kind words, Brooke! We're delighted to hear that our team provided excellent service and was able to assist with the door code issue. We appreciate your feedback and hope to welcome you back for another positive experience in the future!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small dog friendly resort
Ocean Park is located right on the beach. It is pet friendly and the staff do an excellent job of keeping the property clean.
2023년 12월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 12월 28일
Thank you for sharing your positive experience, Robert! We're glad to hear you enjoyed the location and pet-friendly feature. We hope to welcome you back to Ocean Park in the future!

4/10 - 별로예요

Jose 님, BROOKLYN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Vacasa Reviews Team 님, 2024년 1월 5일
Thank you for rating your stay, Jose! We hope to host you again in the future!

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay just wasn't long enough thanks
2023년 12월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 12월 21일
Thank you for your feedback, Stephanie. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

6/10 - 괜찮아요

Jessie

별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 12월 14일
Thank you for rating your stay, Jessie! We hope to host you again in the future!

6/10 - 괜찮아요

Dan

가족 여행
좋아요: 청결 상태
What really got us is that we had 3 people with our group and only was allowed 1 set of towels/wash cloth and when we tried to get more they told us to use the towels we got then bring them down to trade them out each time after everyone took a shower.. very inconvenienced. We also did see a roach. The room did smell clean like pinesol.
2023년 11월에 1박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 11월 29일
Thank you for your feedback, Dan. We appreciate you sharing your concerns with us and apologize for the issues you encountered during your stay. Guest suggestions are always considered and provided to our local manager to make necessary upgrades for future guests' pleasures and comforts. Our local team has been notified to schedule an additional deep cleaning, inspect the unit for pests, and treat the home if necessary. We hope for the opportunity to impress you in the future!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t waste your time
We arrived at the hotel at 8pm for our reservation. This “pet friendly” hotel would not let us stay here because we have a boxer mix. When I explained that I read the policies on hotels.com and it did not say anything on breed restrictions they said I know, we’ll refund you. The staff was rude and did not try to resolve the situation. Luckily, hotels.com moved us right across the street to The Sandbar Hotel. They were friendly, cleaner, and offered free breakfast.
2023년 11월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 11월 29일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the last-minute cancellation of your reservation and for the inconvenience and frustration it caused your party. We make every effort to honor each of our guest's reservations, but there can be unforeseen circumstances where we can no longer safely host a guest. We are always happy to move guests to another available home free of charge or issue a full refund in these circumstances. We are sorry for the inconvenience that this has caused and we hope to have the opportunity to host you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE
I was doing a quick solo trip with my pup. When I booked, I asked for a room at the top and AFTER booking and paying, they told me I was in room 208. I called and asked if I could go higher since I have a dog and he barks at everything. They told me no. I almost cancelled but I would have lost my money. Room 208 is horrible. You can only see the ocean on half of the balcony. You are right there with the hot tub and there at the balcony area at the hotel where EVERYONE can see your room, inside of it, looking in your room. Room 208 is NOT AN OCEANFRONT ROOM AS ADVERTISED. When you do not have a clear view from your balcony to see the ocean, it is NOT an ocean front view. My dog barked at all the people that got to see in my room. This was such a horrible experience. I will never stay here again.
2023년 11월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 11월 22일
Hello, and thank you for your feedback. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. These units are booked by type but unfortunately, we cannot guarantee a specific floor level or room number. We are sorry that we were not able to better accommodate you, but know we are happy to directly assist in booking your next unit for future satisfaction. We hope for the opportunity to better impress you in the future!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time, clean place, The dogs (2) and wife and me enjoyed it
2023년 11월에 3박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 11월 18일
Thank you for your feedback, George. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 - 훌륭해요

Joe

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY nice and big room
2023년 10월에 2박 숙박함
답변 제공: Vacasa Reviews Team 님, 2023년 11월 1일
Thank you for your feedback, Joe. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 - 훌륭해요

Timothy

2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing did even get a room
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Hotel room was very clean and nuce to look at. We had a nice balcony view. I loved that the hotel was so close to the beach and so many pools to swim in. It was conviently located near many things.
2021년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I've ever stayed at. The bathroom wasn't clean, hair everywhere even embedded in the towels. There was sand in the sheets... did they not wash them? The kitchen was also disgusting and there were dust places. Our neighbors threw ragging parties every night - they were college kids. So much for only having two people in a room and being silent after 10pm. Weed stunk up the place and they were loud, we told the front desk the third night. They told us they had it under control... lies. We couldn't sleep the whole trip which made it difficult to have a fun vacation for how tired we were. Highly DO NOT recommend.
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort
Our stay was very good as usual.
2021년 5월에 4박 숙박함

4/10 - 별로예요

Jeanna

2021년 5월에 2박 숙박함

2/10 - 너무 별로예요

Nora

가족 여행
별로예요: 직원 및 서비스
I choose this hotel because is pet friendly I have 2 huskies so when I got there the girl told me that they don’t accept husky breeds so I told her that there was no policy on the website about it she was very rude and told me they had a paper on the front desk that has the restrictions and she was not going to accept my pets how am I supposed to know that they had that restriction she said that I should of called to ask but clearly on the website said there is pets allowed nothing else I had 3 rooms all my family went to have fun but because of that I had to leave my family and go somewhere else with my pets
2021년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach 2021
The resort was great as for as cleanliness and service. We happened to get caught up in a college fraternity event booked at the resort and unfortunately we did not get any sleep due to this event. Awful!!!! Would book again but I will make SURE there is NO college groups booked the days I book. Manager was very helpful and apologetic.
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean, parking was good, convenient location, and this place is pretty pet friendly for my Cairne Terrier. My only gripes were the beds which were uncomfortable and noisy plus I never stayed at a hotel that was so strict about check out time which they didn't allow a bit of a late checkout. If you don't leave by 10am someone will be banging on your door in 5 minutes.
2021년 4월에 1박 숙박함

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!!!
Great location. Nice room. Clean and comfortable Fully stocked kitchen. Extra towels. Enjoyable stay. Negatives would be: No screen on the patio doors. Elevator like most hotels was not clean enough. Stairway had one floor that had an odor. Would use this hotel again!!!
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was terrible I had to clean my own room, you had to exchange your towel's there were NO amenities at all not even coffee the only thing they provide to clean the room was a broom. the room I paid for I didn't get, there were dogs all over the place, when I tried to get a hold of expedia they never call me back
2021년 4월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it was ocean front. Though the facility is old, more attention can be focused on the cleanliness of the building. I mopped our room along with cleaning and sanitizing it. I also put mattress protectors on top of the covered beds and used our own covers. There was hair left all in the shower, floor not swepted good, used tissue on floor, food crumbs on the phone and stand, the wipe down could have been better on everything and a last walk through. Definitely wasn’t worth the price. Since this was a last minute booking, I would say this is the reason and next time I will definitely book ahead but on the Northside for a better experience.
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

BARBARA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Dissatisfied
We were very disappointed especially with what we paid. There was no room service, room was run down, air conditioner didn't work well. Floors were flithy, I cleaned the bathroom with clorox before we would use it. We'll never stay here again!!!
2021년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 4월에 2박 숙박함

4/10 - 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was filthy, no maid service. You had to return towels daily for clean towels etc. I would not recommend or stay here again.
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

lyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice, clean, friendly place
It was a nice, clean place to stay on the beach. We were allowed to have our dog, they have a place to take them to the bathroom that was kept clean and nice. We had a nice stay and would stay again.
2021년 3월에 4박 숙박함

6/10 - 괜찮아요

Kenneth

가족 여행
별로예요: 숙박 시설 상태 및 시설
2021년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was walking distance to a lot of things. The room was really nice and the pool n hot tub I enjoyed a lot.
2021년 3월에 2박 숙박함

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t go to this hotel bad service people don’t ca
The bed was spring, shower did not work.Room was not cleanService was bad.
2021년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
We booked a kind of Apartment/Room different from the one gave to us. Very disappointed !!!
2021년 3월에 5박 숙박함

10/10 - 훌륭해요

Sheyna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location. Could see beach from room. Located right near neighborhood Wal-Mart and restaurants.
2021년 3월에 2박 숙박함