스탠다드룸, 킹사이즈침대 1개, 수영장 이용, 수영장 전망 | 객실에서 보이는 전망

더 베벌리 비치 하우스 여행 후기

2 out of 5
더 베벌리 비치 하우스
2502 N Ocean Blvd, Myrtle Beach, SC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 505개 이용 후기 중 224개" "
평점 8 - 좋아요. 505개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 505개 이용 후기 중 57개" "
평점 4 - 별로예요. 505개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 505개 이용 후기 중 24개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jesse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to ask for clean towels.
2024년 3월에 4박 숙박함
답변 제공: Corey S. 님, 2024년 3월 23일
Thank you for staying with us and writing a review. I apologize for the inconvenience of having to request towels. We hope to see you again.

8/10 - 좋아요

Susan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for a weekend visit. Would be rather small for a week long stay.
2024년 3월에 2박 숙박함
답변 제공: Corey S. 님, 2024년 3월 18일
Thank you for staying with us and writing a review! We're happy you enjoyed your weekend visit. You'll be happy to know we also offer accommodations that provide more space, and in some cases a full kitchen. Be sure to check our our XL Ocean Suite or Partial Ocean Suite options. We hope to see you again!

10/10 - 훌륭해요

Bonnie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View of the beach
2024년 3월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 3월 13일
Thanks for staying and for the 5 out of 5 rating! We hope to see you again!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property. I prefer walking but I Strongly suggest using the elevator over the stairs during rainy weather. Had a great time.
2024년 3월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 3월 13일
Thanks for staying with us and sharing your experience with the online community! We're so happy you enjoyed your visit. Please come back soon!

10/10 - 훌륭해요

Frazier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room had a leak in from the rain, so I called the after hour number and the response was quick. They moved me and my wife to a another room, once we got into this room the heat wasn't working, so they moved use to another room with no problems or hassle. Mind all this took place at 12:30 am. They made sure we were taking care of, and we didn't have no more issues.I would personally like to thank Travis and the after personal who took good care of us. Y'all earned my business for me to be a repeat customer.
2024년 3월에 3박 숙박함
답변 제공: Corey S. 님, 2024년 3월 5일
Thank you so much for staying with us and writing a review! I am sorry again for the rocky start, but so glad to learn that everything worked out to your satisfaction! I will share your comments with the staff who look forward to welcoming you back in the future!

8/10 - 좋아요

vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is dated, which is not necessary an issue. However, the rooms could be cleaner. The floors were slippery (?) all through the hotel and room. Any sound anywhere in the hotel is audible in one's room. Could use fresh paint throughout. Staff was very friendly.
2024년 3월에 2박 숙박함
답변 제공: Corey S. 님, 2024년 3월 4일
Thank you for staying with us and sharing your experience with the online community!With exterior corridors and tile floors, and the exceptionally foggy conditions during your stay, make the floors a constant challenge to keep dry. Also, you'll be happy to know that we are currently in the process of performing preventative maintenance in the rooms in anticipation of the busy summer season. I'm sorry we had not yet gotten to the room you were given. I hope you would consider staying with us in the future so that you can judge our commitment to improve first-hand.

8/10 - 좋아요

Maria

2024년 3월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 3월 25일
Thanks for the rating! We hope to see you again!

2/10 - 너무 별로예요

Agim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and dirty, nothing like in pictures. Horrible place
2024년 2월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 2월 19일
We sincerely apologize for failing to meet your expectations. Please don't hesitate to let the staff know if you're dissatisfied at any point so that we may have the opportunity to address any of your concerns. We hope you would reconsider staying with us in the future.

10/10 - 훌륭해요

Mary Beth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Economical
2024년 2월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 2월 19일
Thanks for staying with us! We appreciate your business and hope to see you again!

10/10 - 훌륭해요

Sydney

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Corey S. 님, 2024년 2월 13일
Thank you for staying with us and rating us! We hope to have the opportunity to serve you again in the future!

10/10 - 훌륭해요

Charles R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot water didnt last long. No strong water pressure from shower.
2023년 11월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 11월 28일
Dear Charles R,Thank you for the excellent rating. I sincerely apologize for the issues you encountered with the shower. In the winter months, when we are at lower occupancy, it may take several minutes for the hot water to circulate through the building and reach your individual room. Don't hesitate to preheat the shower to ensure a constant steady flow of hot water. I hope this doesn't prevent you from staying with us in the future.

10/10 - 훌륭해요

Romeo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 11월 13일
Thank you for your continued patronage. We look forward to your next visit!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 11월 13일
Thanks for the rating! We hope to see you again!

10/10 - 훌륭해요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were looking for a relaxing weekend and found that here. Loved being right on the beach.
2023년 11월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 11월 7일
Thank you for choosing The Beverley Beach House for your last minute getaway! We're so happy you had such a wonderful experience. Please come see us again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel is an older building but seemed pretty well kept. The penthouse room had plenty of space and a separate sitting area where the balcony would typically be. There are no windows or doors that open up to the outside just full window. The front desk was very up-front with us about that at check-in and offered to carry us up to look at the room before committing to it since it did not open up to the outside. The fireplace separating the living area and bedroom is just for looks(not gas,elec.).
2023년 11월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 11월 6일
Thank you for choosing The Beverley Beach House and sharing your experience with the online community. we're happy you enjoyed your stay, and its great to learn that the staff looked after you so well. We hope to see you again!

10/10 - 훌륭해요

Romeo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 11월 6일
Thanks for the rating! We hope to see you again!

8/10 - 좋아요

Glenn

2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 31일
Thanks for the rating! We hope to see you again!

6/10 - 괜찮아요

Richard 님, middleboro

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The property was rt on the beach and is smaller than the huge hotels surrounding. The rooms walls, base boards,wood work definitely need to be painted and a deep cleaning. It did not appear the room was vacuumed as there were crumbs, dirt on the floor. There were leftover coffee grinds still in coffee maker. All the caulking in bathroom needs to be redone as well. Again, nice spot and small hotel could be really nice if just some basic TLC with painting and caulk but comes across not well maintained. Outdoor pool looked nice and was heated but did not use. Could be loud in season though as beachfront rooms rt over the pool area...Only 30-40 rooms so def could improve overall appearance. Would stay again.
2023년 10월에 4박 숙박함
답변 제공: Corey S. 님, 2023년 10월 30일
Thank you for choosing The Beverley Beach House for your recent beach vacation. We're happy you were able to take advantage of our convenient location and modest accommodations. I sincerely apologize for the housekeeping issues you encountered. You'll be happy to know we are currently in the midst of our preventative maintenance and deep cleaning procedures now that occupancy allows us to access the rooms. I invite you to come back and judge our commitment to improve first-hand. I know we are capable of providing a much more pleasant experience.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beverley Beach
This hotel is located in a lovey location. If you want a smaller hotel (with not too many amenities) that is right on the beach, this is it. Our room opened up to the pool with the beach just past that. The location with a reasonable rate made up for any other shortcomings.
2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 24일
Thank you so much for choosing The Beverley Beach House for your beach vacation. We're so happy you were able to take advantage of our convenient location and peaceful atmosphere. We hope to have the opportunity to welcome you back!

10/10 - 훌륭해요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 10월 24일
Thanks for the rating! Come back soon!

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Beverley Beach House
A small hotel with a great location. Our room opened to the pool and a lovely view of the ocean. The rooms are fairly spacious with few amenities. If you prefer a smaller hotel, this is a good place to stay.
2023년 10월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 10월 23일
Thank you so much for staying with us and sharing your experience with the online community! We're thrilled to read about your experience and we hope to have the opportunity to welcome you back!

8/10 - 좋아요

Jorge

2023년 9월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 23일
Thanks for the rating! Please come back soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic room but clean and comfortable
2023년 10월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 10월 16일
Thank you for staying with us and writing a review! We hope to see you again!

8/10 - 좋아요

Brendan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 16일
Thanks for the rating! Please come back soon!

8/10 - 좋아요

Edward

가족 여행
좋아요: 직원 및 서비스
Pulled in to the hotel, no clerk , she left to get lunch, a gentleman working on his truck in the parking lot checked us in, got to the room, the photos on the web page are better then the actual room, had a high chemical cleaner smell in the room, the tile floors at the doors are smooth and we’re very slippery along with the tub/shower, slippery, great location, construction next door, noisy, plenty of towels, room very outdated, bathroom is small, nice overall but not for the price we paid.
2023년 10월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 10월 16일
Thank you for staying with us and sharing your experience with the online community! I sincerely apologize for the inconveniences you experienced, but I am happy it did not seem to ruin your overall experience. I hope you would consider staying with us again in the future!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My husband and I enjoyed our overnight stay. Loved the quick walk to the beach to catch the sunrise. Our room was clean and staff was friendly.
2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 11일
Thank you for choosing The Beverley Beach House for your beach vacation. We're so happy to read about your wonderful experience, and we hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
The room we stayed in could've been a little cleaner. If you're looking for a 5 star this is not it. The walls in 202 could definitely use new paint, shoe prints were all it. I wish we had a small table on the balcony for drinks. floors could use a good mopping, and some dusting would help as well. Oh and There were fruit flys everywhere. Which was annoying as well.
2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 9일
Dear Anonymous,We sincerely apologize for the hotel failing to meet your expectations. There's no excuse for your room, or any part of the resort to be in the condition you described. I have shared you comments with my staff and we will do whatever is necessary to prevent a recurrence. I hope you woud consider staying with us again in the future.

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 9일
Thanks for the rating! We hope to see you again!

4/10 - 별로예요

HOPE

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Several areas of the room were not clean. Baseboards, Sandy floor, sink was dirty and toilet. Early check in was nice, beds were great. Room needed a thorough cleaning.
2023년 9월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 10월 4일
We're sorry for the housekeeping issues you experienced. We are finally entering the slower part of the season where occupancy allows us to perform necessary preventative maintenance and deep cleaning. I hope you would consider staying with us in the future, especially after we've had the opportunity to complete these procedures.

6/10 - 괜찮아요

Patrick

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 9월 30일
Thanks for the rating! We hope to see you again!

10/10 - 훌륭해요

dawn

2023년 9월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 10월 16일
Thanks for the rating! Come back soon!

10/10 - 훌륭해요

Malaya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was great from the check-in. The staff had great customer service especially Jamie. My room was clean with great views of the beach. All the common areas were clean and easy to acess and the check out was super fast and easy. Most notable was the cleanliness, customer service and location. I'll definitely be going back!
2023년 9월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 9월 25일
Thank you so much for staying with us and for all your kind words about our property and staff. I will make sure Jaime is aware of your comments. It's this type of feedback that makes our staff strive for perfection with each guest. We can't wait to welcome you back!

10/10 - 훌륭해요

Leroy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here every September for our annual vacation. This is a quiet place to relax! Friendly and helpful staff. Comfortable, clean beds. Within walking distance to many restaurants.
2023년 9월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 9월 14일
Dear Leroy,We sincerely appreciate your loyalty and referral. We're so happy we continue to deliver such a wonderful experience, and can't wait to welcome you back!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Although it is older and needs some upgrades it was clean and quiet. Staff was nice and communicated well. Sending updates and policies via text. Plenty of toiletries and towels in the room including a beach towel per person. We would stay here again.
2023년 9월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 9월 7일
Thank you for staying with us and sharing your experience with the online community! We're very happy we were able to meet your needs, and we can't wait to welcome you back!

8/10 - 좋아요

Dusty

2023년 9월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 9월 25일
Thanks for the rating. Please come back soon!

10/10 - 훌륭해요

Ruby

2023년 9월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 9월 7일
Thanks for the rating! Come back soon!

10/10 - 훌륭해요

Tessa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is exactly like the photos. It’s beautiful & a perfect location. My daughter(4yr) & I stayed for 2 nights & everyone we interacted with were great!! Definitely felt safe here & kid friendly for sure. The area by the pool & pool itself are beautiful & feels great, we basically had it to ourselves while we were there. I seen reviews saying it was outdated?? The rooms & building have definitely been updated & are modern!! I booked an ocean view room & it was exactly that ! Around check out times you can smell them cleaning & doing laundry (smells great) so they definitely clean & take care of everything ! You can walk straight to the beach & short walk from food & attractions. I couldn’t be happier with the hotel or the staff. I’ve already told my friends & family were to stay when in Myrtle. Thank you guys so much !!
2023년 8월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 8월 30일
Thank you so much for staying with us and for all your kind words about our property and staff. We all couldn't be happier about your wonderful experience, and we hope to welcome you back soon!

6/10 - 괜찮아요

Peter

가족 여행
좋아요: 직원 및 서비스
Great location. Not super clean but we had a nice beach time
2023년 8월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 8월 29일
Thank you for staying with us and writing a review. We're sorry for the housekeeping issue you encountered, but happy the location and vacation made up for it. Please come see us again!

4/10 - 별로예요

Shawanda

별로예요: 청결 상태, 직원 및 서비스
Save your money....go elsewhere...
For 174 a night it was horrible. Lobby was tiny,parking lot very tiny, no space, front desk was never in office, exterior of hotel was dirty, room bathroom vent hasn't ever been cleaned, headboard very dusty, beds were hard ....no sleep. Remote had food stuck in between the grooves, just a mess and disgusting. Online photos fake
2023년 8월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 8월 28일
Dear Shawanda,We sincerely apologize for the miserable experience. There is no excuse for any part of the hotel to be in the condition you described. While the front desk may not be staffed 24 hours per day, we're still available for anything at a moment's notice. I wish we had the opportunity to address some of your concerns while you were still here, or at the very least learn about these issues during our communication upon your departure. We hope you would consider staying with us again in the future. As you can see from other reviews, this is not a typical experience for our guests.

8/10 - 좋아요

fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is right on the beach and access is very easy. Nice pool. Only issue is they must be using a strong disinfectant and the smell was too strong. Nothing wrong with thorough cleaning and I'm thankful for that. Maybe get cleaning supplies that don't leave such a strong smell.
2023년 8월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 8월 28일
Thank you for staying with us and writing a review! We're happy you enjoyed the amenities & our convenient location. We hope to have the opportunity to serve you again!

10/10 - 훌륭해요

sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute little hotel in the middle of everything. Just a few steps to the beach. Beautiful views from hotel. 1 mile, 20 minute walk to sky wheel. They were kind enough to coordinate a clean room for our early arrival. Pool was clean, perfect temperature.
2023년 8월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 8월 24일
Thank you so much for staying with us, and for all your kind words about our hotel & staff. We're so happy you had such a wonderful experience. We hope to have the opportunity to welcome you back! Enjoy the rest of your summer!

6/10 - 괜찮아요

Shanta

2023년 8월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 9월 11일
Thanks for rating us! We hope to see you again!

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 8월 21일
Thanks for the rating! Come back soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Corey S. 님, 2023년 8월 18일
Thanks for the rating, Anonymous! We hope to serve you again in the future!

8/10 - 좋아요

Carol

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place.
We had a great time. Jake was helpful. My only complaint is the pool hours it would be nice for it to be open till 10p
2023년 7월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 8월 3일
Thank you for staying with us! I will share your comments with Jake and the rest of the staff. As there are several rooms located adjacent to the pool deck, we must close the pool at 9pm to provide a reasonable amount of peacefulness. I sincerely apologize for the inconvenience. We hope to see you again!

6/10 - 괜찮아요

Betsy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom dirty. Saw a roach.
2023년 7월에 4박 숙박함
답변 제공: Corey S. 님, 2023년 7월 31일
We're sorry for the poor experience. Please don't hesitate to let us know if you encounter any problems during your stay so that we may have a chance to rectify it for you while you're still here. I hope you would consider staying with us again in the future.

4/10 - 별로예요

Angela

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: We liked how small it was. We pretty much had the pool to ourselves. The room has everything you need for an extended stay: refrigerator, stove, microwave, dishes, pots and pans, etc. Cons: hotel was old and outdated. There was no peep hole on the door so that was scary. The beds were uncomfortable. The room was not very clean at all. The shower took a long time to get warm. Our room had a connecting door to the room next-door and our neighbors were loud well into the middle of the night and then again early in the morning. I would not stay here again.
2023년 7월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 7월 28일
Thank you for staying with us and sharing your experience with the Expedia online community.I sincerely apologize for the hotel failing to meet your expectations. I will share your comments with our staff, in an effort to improve on these deficiencies. I hope you would reconsider staying with us in the future. I know we're capable of providing a far greater experience.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it. Not like the pictures show.
Don’t do it, it is not like the pictures show and way overpriced. It was moldy, wet and not maintained. The water pump in the toilet didn’t work, the sink was topped up, the space itself is very tiny. The air conditioning unit leaked water, we came back to wet vinyl floors. It smelled so stuffy even with the air conditioner on.
2023년 7월에 2박 숙박함
답변 제공: Corey S. 님, 2023년 7월 18일
Dear Anonymous,We're so sorry for the poor experience. There's no excuse for the litany of issues you experienced with the room. However, please don't hesitate to contact us if should encounter any problems so that we may have a chance to address it while you are still here. I do sincerely apologize for the inconveniences. I hope you would reconsider staying with us in the future. Enjoy the rest of your summer.

10/10 - 훌륭해요

Henry

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This one the best hotel I never been Not big very home safe Special the top two room very big Area for big family
2023년 7월에 4박 숙박함
답변 제공: Corey S. 님, 2023년 7월 17일
Thank you so much for staying with us and sharing your experience with the Expedia online community! We're so happy your family had such a wonderful experience. We look forward to serving you in the future.

4/10 - 별로예요

Debra

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room could have been cleaner. I don’t like it when you can see dirt on the baseboards and dirty fingerprints on doors. There is no carpeting which is fine but I would have loved to have a mop! There was a broom and dustpan in the room….I used it because the floors were so gritty. The furniture in the room was very minimal so what is there could be a little more comfortable. Same for the chairs on the balcony. If you like your morning coffee, plan on bringing your own supplies for a 4-cup Mr Coffee maker…..what’s provided was not good. When big groups of people come in and like to run around yelling in the middle of the night you won’t sleep through it, especially when they don’t know which room they are supposed to be in and are trying to get in the door and are knocking on the door. It appears there isn’t any staff on the premises at night so no one to complain to and there are no phones in the room so keep your cell phone handy. I will say that each staff person we did talk to at the office was friendly and helpful.
2023년 7월에 3박 숙박함
답변 제공: Corey S. 님, 2023년 7월 15일
We sincerely apologize for the hotel failing to meet your expectations. There is no excuse for the lack of cleanliness, and I will share your comments with my staff. I am sorry for your mutual guest's behavior. We were not aware that the few rooms were traveling together. Also, we have removed the in-room phones in lieu of our text messaging service. We find that guests are more likely to communicate if offered the convenience of text. And while the front desk may not be staffed past 9pm, we are still available 24 hours per day. Please don't hesitate to call or text us at anytime to voice any concerns so that we may have the opportunity to address it while you are still here. I hope you would consider staying with us again in the future. I know we are capable of providing clean accommodations and a relaxing experience.