로맨틱 스위트, 킹사이즈침대 1개, 온수 욕조 | 욕실 | 샤워 시설, 무료 세면용품, 헤어드라이어, 타월
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잘 마할 리조트 & 스파, 마이소르 여행 후기

4 out of 5
잘 마할 리조트 & 스파, 마이소르
#118/1, Off Bannur Road, Bhuagthagalli Varuna Hobli, Mysore, Karnataka

이용 후기

6.4
평점 10 - 훌륭해요. 22개 이용 후기 중 1개" "
평점 8 - 좋아요. 22개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 22개 이용 후기 중 5개" "
평점 4 - 별로예요. 22개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 22개 이용 후기 중 2개" "

7.6/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Shailesh

2023년 12월에 1박 숙박함

8/10 - 좋아요

Mohan

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
restaurant was pretty good and the staff were very friendly
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Praveen

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Lack of basic amenities
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

APOORVA

별로예요: 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: mahesh 님, 2019년 8월 25일
Thank you for giving your review , your response is very important to us.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Jal Mahal is a good property but the service from the Staff needs to improve. Reception - seemed like no one was bothered about the checkin. They seemed very busy muti tasking and not concentrating on one customer. Felt not valued and looked like they were doing a favor. Breakfast was not included in the package as orginally chosen on Expedia. To manually include that and tell me the additional charges, I had to wait forever. No one introduced the room to explain Wifi, TV settings, hot water etc. I had to follow up couple of times with the reception on the wifi password. AC kept fluctuating often. Post 9:00 PM, there was no support provided from the reception. Hand towels not provided. Restaurant - they give the menu but whatever I ordered was not available (Bar Menu). Food - starters were served before soup and we had to send it back. Items were missing from the order and we had to follow up. Late servicing and no one bothered to give the menu or check for order unless we called them. Breakfast - tea / coffee / fresh juice / few items under food was over and we waited forever for it to be filled and finally walked out it. Second day skipped breakfast even though we had paid for it. Overall, i was disappointed with the experience and I would not return to Jal Mahal.
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

Soumitra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a great experience
Service was poor. I was charged for breakfast where my booking included it. When I asked hotel staff why I am charged for it they rudely said deal with expedia. I had checked the same thing while check-in they said its included. Most of the staff cannot speak english properly. Rooms were not clean.
2018년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t be fooled by the pictures here! The quality of the facilities, furniture, linens were all sub par. The room/bathroom we got looked nothing like what is shown in the pictures.
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Hotel was easy to find. We were traveling in a group of 8. Check-in was easy and fast. And Rooms size was above Average. Hotel was neat and clean and food was amazing. A little expensive but surely worth every penny. I would recommend this hotel in this budget as the best one.
2018년 5월에 1박 숙박함

8/10 - 좋아요

umesh 님, BLR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good property, neatly maintained.
Staff is very friendly. Rooms are clean and spacious.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

Naveen 님, Bangalore

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Our stay was pleasant. Staff was polite and helpful. Very peaceful location. Room cleanliness needs improvement. Beds were not clean and were roaches in one of the rooms.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay away from City
Nice place with excellent bf spread and courteous staff

8/10 - 좋아요

Anoop 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort for a short sta
It was over all a good stay with my family. Ambiance & service staff was really good

10/10 - 훌륭해요

Neerav 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed
Was a great stay with family

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice property, food was good and tasty.
Food we ordered from als carte was good , staff was pathetic specially at reception . They don't have any curteousy to ask guests for water at least , have to wait for an hour to get the room .

6/10 - 괜찮아요

Ravindra

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스

8/10 - 좋아요

HEMANTH 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at jalmahal
It was a good stay at jalmahal. There is a lot of scope for improvement though. Mainly the buffet spread in the morning.

6/10 - 괜찮아요

Tommy 님, Bangalore, India

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
屋外で食事ができるホテル
まだオープンしたてのため設備は比較的きれい。外にはいくつも屋根付きのテーブルがあり，夕食はそこでとることが可能。 プールもあるので子供を遊ばせるのには良い。また，スパのサービスはまだ始まっていない。

8/10 - 좋아요

Ankit 님, Bangalore

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This resort is a decent weakened getaway.

4/10 - 별로예요

Harsh 님, Bangalore, India

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not maintained
The hotel is not maintained. Food quality served in their restaurants is pathetic. I was not able to eat it at all. Morning free breakfast was served cold and was having no options other than Idli , vada and dosa. Bathrooms condition were not good. They don't even have the hot water and flush tank was not working. The outside view of garden and kids playing area is good but not worth visiting it as similar facilities is available in other resorts at much cheaper rate.

4/10 - 별로예요

Hemanth 님, Bangalore

별로예요: 숙박 시설 상태 및 시설
Nice property, but not well trained staff.
Try choosing someother property in mysore. No value for money. The food is just average. The property is small for a resort. Practically, you can find fault in everything you see and feel around. It feels as if somethings are done just for the heck of it. Maintenance company is terrible.

8/10 - 좋아요

Saumya 님, Mittal

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice resort at a silent place
The room is good. Ambience is good. Pool and gym were nice. Greenery maintained. Food acceptable. Things I didn't like- Could pick out dirty cutlery on both days of my stay. Food was good, service relatively slow- possibly due to far placed kitchen. Considering it's far from city, no modes of hotel communications for even pick up and drop. The staff was confused about billing, not having considered the advance paid online- did not create non sense though in resolving matters quickly. Would recommend increasing pool timings. Overall had a good time. I suppose they can rectify the fallacies.