표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1593개 이용 후기 중 1138개" "
10 - 훌륭해요
1,138
평점 8 - 좋아요. 1593개 이용 후기 중 269개" "
8 - 좋아요
269
평점 6 - 괜찮아요. 1593개 이용 후기 중 92개" "
6 - 괜찮아요
92
평점 4 - 별로예요. 1593개 이용 후기 중 45개" "
4 - 별로예요
45
평점 2 - 너무 별로예요. 1593개 이용 후기 중 49개" "
2 - 너무 별로예요
49
9.4/10
청결 상태
9.2/10
직원 및 서비스
9.0/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
uiyeol
단체 여행
2022년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
uiyeol
2022년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 5월 25일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our rooms. Your feedback is important to us and we value your input. We will do our best to learn from your experience. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future
10/10 - 훌륭해요
Jason
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jason
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future
10/10 - 훌륭해요
Yvette 님, League City
가족 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a Concert in the Arena. Easy easy for everything. Access to the Arena, parking, great room. Would definitely stay again when in the area.
Yvette
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Dennis
연인과의 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was easy with no surprises.
Dennis
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Marggie
연인과의 여행, 가족 여행
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciated how helpful everyone was. The property was very nice and clean the only thing that was a little scary was the walk to the Earth Tower hotel at 1 in the morning alone. Other than that I was content and so was the rest of the group.
Marggie
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Steven
연인과의 여행
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno lo recomiendo a cualquiera muy amables
Steven
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
Estamos encantados de saber que tuvo una visita maravillosa. Es genial que haya disfrutado de nuestra propiedad. Sus comentarios son importantes para nosotros y valoramos sus comentarios. Nos esforzamos por brindar un excelente servicio al cliente, habitaciones de calidad, excelentes opciones gastronómicas y un ambiente de casino agradable. Gracias por tomarse el tiempo para brindar comentarios sobre su experiencia y esperamos verlo nuevamente en un futuro cercano.
2/10 - 너무 별로예요
David v
2024년 4월 11일
David v
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience
10/10 - 훌륭해요
Patrick
가족 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and welll kept. Also, the employees were friendly and helpful. Food and drinks were however pricy.
Patrick
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 11일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Maricel
연인과의 여행
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I had a really good time this weekend staying in the hotel and playing casino. We had a blast!
Maricel
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Jeesun 님, Jericho
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
Jeesun
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 7일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
SADI
2024년 4월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
SADI
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
6/10 - 괜찮아요
Sonia
연인과의 여행
2024년 4월 4일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Highly disappointed with billing and staff. Inaccurate billing after selecting the option to upgrade my room and the staff’s inability to explain why. Proper expectations were not set regarding the room mini bar. I was billed just for simply touching the items in the mini bar. Upon checkout, I learned of the sensors placed on the bar items. I was given the impression that I wasn’t being honest about using/taking the items from the bar at checkout and felt that I had to convince her otherwise. It was very awkward. I’ve never experienced this at any other hotel. Also, the checkout lady was condescending when explaining the overall charges. I’m thankful I was later credited for the mini bar charges however there should have never been a charge. The inconvenience of unnecessarily billed items and the poor service received from some staff members put a damper on my trip, considering this was a birthday surprise for my husband.
Sonia
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
4/10 - 별로예요
Emperor
2024년 4월 1일
There was no notice of a second payment which was very inconvenient.
Emperor
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 1일
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
10/10 - 훌륭해요
Harlan
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Harlan
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 3일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future
10/10 - 훌륭해요
Brendalee
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved everything about this place, always something to do
Brendalee
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 31일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future
8/10 - 좋아요
MADONNA REI
2024년 3월 30일
MADONNA REI
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 19일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Angelo
아이를 동반한 가족 여행
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
Angelo
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Jaclyn
가족 여행
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is absolutely wonderful and I will definitely be coming back again. There wasn’t a thing I didn’t like about my stay here.
Jaclyn
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Thomas
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spacious and clean, restaurants were good and the casino was a lot of fun!
Thomas
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Roberto
2024년 3월 24일
Roberto
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 14일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Leah
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Leah
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Anthony
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Anthony
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
Elaine
연인과의 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, a bit small for the upgrade I chose, clean, safe, convenient. Lovely staff, very warm and welcoming.
Elaine
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
François
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect venue for a basketball tournament
François
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Nestor
2024년 3월 17일
Nestor
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 7일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Antonio
2024년 3월 16일
Antonio
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future
10/10 - 훌륭해요
Perry
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perry
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 17일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
David
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
David
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 13일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
6/10 - 괜찮아요
Kathryn
2024년 3월 12일
Kathryn
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 1일
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
10/10 - 훌륭해요
Charles
2024년 3월 11일
Great
Charles
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
François
2024년 3월 9일
François
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 29일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Carol
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel and casino.
Carol
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Christen 님, Norwalk
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Visited for a basketball tournament and it was an excellent stay.
Christen
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 7일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
William
가족 여행
2024년 3월 5일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to visit.
William
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Michael
연인과의 여행
2024년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole stay was excellent. However the room next us definitely had way to many people in it and were being extremely loud and obnoxious up until 3am. I was young once too so I didn’t make a big deal of it but it was definitely annoying
Michael
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
STEVEN
2024년 3월 4일
STEVEN
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
John
2024년 3월 3일
John
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
6/10 - 괜찮아요
Ryan
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ryan
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Thank you for sharing your recent experience at our property. Guest feedback is the greatest gift a business can receive and yours is no exception. We look forward to seeing you again soon. Thank you for choosing Mohegan Sun.
10/10 - 훌륭해요
Cathy
2024년 3월 3일
Cathy
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Becky
가족 여행
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how everything was connected and so it made it easier to get to everything.
Becky
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
Jesse
가족 여행
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice except one little issue. I don’t know if it was urine stains or cleaner stains that wasn’t wiped properly running down the front of the toilet. Either way I cleaned it myself and enjoyed the rest of my stay.
Jesse
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We apologize that the accommodations did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
10/10 - 훌륭해요
Derek 님, North Andover
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Derek
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
DAMELBA
가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
DAMELBA
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
6/10 - 괜찮아요
Kristin 님, Berlin
아이를 동반한 가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love that the hotel is attached to the casino and resort where many sports activities and conventions take place.
But, the mini-fridge in our room wasn't working. And there was only a thin cover on top of the bed... would be better with at least a blanket in the closet.
Kristin
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We apologize that the accommodations did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
10/10 - 훌륭해요
Mel
연인과의 여행, 가족 여행
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful time
Mel
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
Erin
가족 여행
2024년 2월 24일
There were 2 bartenders that were very rude. One told us he was too busy to serve us when we waited in line for over 10 minutes. He reluctantly gave us drinks.
Erin
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
Thank you for your recent review. We will share your feedback with the respective departments responsible for the issues you mentioned. We continuously make improvements as a result of the valuable feedback we receive from our guests. Your comments will be taken into consideration as we make changes to enhance the overall guest experience. We hope to welcome you back to Mohegan Sun again.
10/10 - 훌륭해요
Jennifer
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were great! Convenient valet, dining options fantastic!
Jennifer
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
8/10 - 좋아요
Brittany
2024년 2월 24일
Brittany
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Marteal
2024년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marteal
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 24일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
10/10 - 훌륭해요
Ashley
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ashley
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 24일
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.