Dear Meg, You did not contact us regarding this booking until after we told you we would have to move it. Then there was only a week until your arrival. We are dealing with a lot of similar requests and that is the reason for delays in your answer. I am very sorry about that but Expedia did in fact never contact us regarding this and that is the reason we contacted you in the first place. We hope you will have a nice time in Iceland when you do arrive. Best regards, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying and for giving us your feedback. We are sorry if something went wrong with the cleaning but thank you for your kind words towards the staff. We still hope you had a lovely time in Iceland. On behalf of the staff of Hotel Kea, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying and for your perfect rating and review. Nothing makes us happier than to see a feedback like yours and we hope you will continue to have an amazing time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying and for your review. I am really sorry to see that you had a disappointing experience with our restaurant and I will make sure to look into what went wrong to prevent it from happening again. We all hope you had the most amazing time in the Lake Mývatn area! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for the feedback and your recent stay. We are happy to see that you enjoyed your time with us in spite of our elf-sized rooms and hope you had a wonderful time in Iceland. On behalf of the staff of hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Weiqiao, Thank you for choosing Hotel Gígur and for leaving a review. We are very sorry to see that you had a disappointing stay. There is no TV in the room like is listed when booking here online. The water smells of sulphur because the Lake Mývatn area has a lot of geothermal activity (which is one of the areas main attraction) but is perfectly safe to use. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Henri, Thank you for staying and for your kind review! It was our pleasure to have you with us. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying and for your lovely review! It was our pleasure to accommodate you and we hope to see you soon again. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Laura, Thank you very much for choosing Hotel Gígur and for taking time to write such a thorough review. We are extremely happy to see how much you enjoyed staying here and very excited to see you again some day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying and for taking time to write a review. Our rooms are small but we are are happy to see that you liked the location and the restaurant. We all hope to see you again some day.

Dear Guest, Thank you for your recent visit and this wonderful review. It was our pleasure to have you staying with us.

Dear G, Thank you for your recent stay and for taking time to write a review. I think you are referring to our sister hotel, Hotel Kea, in regards to how to get to the 2nd floor, as there is no 3rd floor here in Hotel Gígur. We are happy to see you enjoyed your stay and that you though the staff was friendly and helpful and wish you a safe trip home. On behalf of the staff of Hotel Gígur and Hotel Kea, Dísa Rún Jóhannsdóttir Reception Manager

Dear ronen, We are truly sorry to see that you had a disappointing stay and were not content with your room. We hope you still had a good time in the Lake Mývatn area.

Dear Guest, Thank you for staying with us and for leaving your feedback. We are happy to see you liked your overall stay and hope you could enjoy the view from our dining hall at least! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you very much for your recent stay and this wonderful review. We hope you had the most amazing time here in the area and wish to see you again one day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Yee Kam, Thank you for staying with us and for taking time to write a review. I am sorry if you felt any inconvenience because of the bathroom fan, but it turns off when turning the main switch in the bathroom off. We hope you had a great time in Iceland !

Dear Guest, Thank you very much for your recent stay and this wonderful review. It was our pleasure to have you staying with us and we hope to see you soon again. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Pamela, Thank you for staying with us and for taking time to write about your experience. We are very sorry to see you felt a bit disappointed with your room. Hotel Gígur is only a 2 star hotel so the rooms are on the smaller side and there is no minibar or teaset in the room, but our staff are always ready to go above and beyond to assist when needed. We hope you had a wonderful time in the area and in Iceland overall. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for your recent stay and this lovely review. We are delighted to see you enjoyed your meal and hope to see you again soon. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying with us and for writing a review. We appreciate your suggestions about where we can improve our facilities, as well as the compliments about our staff, the food and location. We hope you had a wonderful time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Janice, Thank you for staying and for taking time to give us a feedback. We are sorry to see you had a disappointing stay. Our rooms are small but the size is listed when booking here on Expedia. We hope you had a wonderful time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear deany, Thank you for staying with us and for writing a feedback. We are truly sorry you felt the value was not good and that our breakfast buffet was poor - even for a 2 star Hotel, which Hotel Gígur is. We hope you had a fantastic time in the area nonetheless and wish you a safe trip home. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Ian, Thank you for staying with us and for your lovely rating and feedback. We are happy to see you liked your overall stay and hope you had a great time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for your stay and for taking time to write a review. Our rooms are small but the nature surrounding us is amazing and we are happy you were able to enjoy that! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guests, Thank you for staying with us and for taking time to write a review. I am very sorry to see you had a disappointing stay with us and that you would not consider booking with us again. We will take immediate actions to fix what is wrong and improve where we can. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for choosing Hotel Gígur and for writing a review. We are happy to see you liked your overall stay. The smell of the water can be off-putting when not used to it but it is only because we are located on a geothermal area. Thank you for the understanding! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for staying with us and for taking time to write a review. We appreciate your feedback and hope you had a fantastic time in the Lake Mývatn area! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for choosing Hotel Gígur and for leaving a review. I am sorry to see you were disappointed with the view from your room - we really wish we were able to provide a lake view room for everyone. As for the dinner I am sorry as well that all of the seats had been pre-booked for other restaurant guests but hope you have enjoyed your dinner nonetheless. Thank you for the compliment about our staff! They truly deserve it. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for choosing Hotel Gígur and for taking time to write a review. We are glad to see you liked our location, the breakfast buffet and the cleanliness. The sulphur smell of the water is unfortunately not something we can control as it is everywhere like this where there is a geothermal heat. We are so lucky here in Iceland to have a lot of natural hot water and it is perfectly OK to shower in it despite the smell, which will not stick on you after the shower. We hope you were able to explore the Lake Mývatn area as much as you wanted and we look forward to seeing you again one day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

Dear tal, Thank you for staying with us and for leaving a review. We hope you will visit us again one day. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Karelin, Thank you for choosing Hotel Gígur and for your lovely review. We appreciate your compliments and your feedback regarding the eggs, which we will look into. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Robert, Wow, thank you so much for your detailed review. We are thrilled to see you liked our hotel and that you appreciate what we have to offer. We loved having you with us and all look forward to seeing you again in the future! On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Baya, Thank you for your lovely review and photo. We are so happy you chose Hotel Gígur as your place to stay and that you enjoyed your time here. We all hope to see you again. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Christian, Thank you so much for your lovely review. We are thrilled to see you enjoyed your stay and hope that you will visit us soon again. Mes meilleures salutations, Dísa Rún Jóhannsdóttir Reception Manager

Dear bibi, Thank you for your stay with us and for taking time to write a review. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Guest, Thank you for your stay and for your review. I am sorry to see that our service was not up to our standards but glad to see you liked our staff. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

Dear Brenda, Thank you for your lovely feedback! It would be our pleasure to welcome you to Hotel Gígur again in the future. On behalf of the Hotel Gígur staff, Dísa rún Jóhannsdóttir Reception Manager

Dear Rod, Thank you so much for taking time to write such a thorough review. We are glad you enjoyed your stay despite the room size being on the smaller side for you. It is great to see our staff were able to assist you. They strive to do everything they can to make our guests feel welcome and comfortable and I am glad that you saw that. Clearly you have looked into what Mývatn stands for (the midgets and the sulphur smell)! It would be our pleasure to welcome you for the second time if you plan on coming to Iceland again. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager