숙박 시설 정면

프라이드인 아주르 호텔 나이로비 웨스트랜즈 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 282개 이용 후기 중 106개" "
평점 8 - 좋아요. 282개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 282개 이용 후기 중 39개" "
평점 4 - 별로예요. 282개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 282개 이용 후기 중 18개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
아프리카에서 경험한 최고의 호텔~~ 호텔 룸 청결하고 직윈들 친절하고 흠 잡을거 없을정도~~
2019년 5월에 1박 숙박함
답변 제공: Carthy K 님, 2019년 6월 3일
Dear Guest, Thank you for taking the time to give us feedback on your recent stay. We take pride in delivering the best services to ensure our guests stay is memorable. I am delighted to read your comments,i will pass your regards to the Azure team. We certainly look forward to welcoming you back in the near future

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
제가 출장으로 경험한 아프리카 호텔중에서 제일 청결하고 직윈들 친절함과 모든면에서 첫날 깜짝놀랄 정도로 시설이 최고~~
2019년 5월에 1박 숙박함
답변 제공: Carthy K 님, 2019년 6월 3일
Dear Guest, Thank you for taking the time to give us feedback on your recent stay. We take pride in delivering the best services to ensure our guests stay is memorable. I am delighted to read your comments,i will pass your regards to the Azure team. We certainly look forward to welcoming you back in the near future

6/10 - 괜찮아요

Dongkyu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
definitely not 5star hotel. Not fancy breakfast.
2018년 11월에 3박 숙박함
답변 제공: Carthy K 님, 2018년 11월 30일
Dear Dongkyu, Thank you for taking time to share your feedback. Please accept my apologies for inconvenience caused during your stay, we will use your feedback to better our service delivery, I request you to give us another chance and not consider the experience as the experience as a norm at our hotel.

4/10 - 별로예요

실제 이용하신 고객

Comfortable and convenient
The room is clean and the food is not bad.

8/10 - 좋아요

YOUNGDAE 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
케냐 나이로비 Royal Orchid Azure Hotel
호텔이 비즈니스 지역 및 몰(The Mall)과 가까워 일 보기 편안하고, 호텔의 모든 스태프는 친절하고 서비스도 좋다. 인도 사람이 운영하는 프랜차이즈 호텔로 들었으며, 시큐리티 부분이나 객실의 청결도와 쾌적함 또한 장점이라 생각한다ᆢ

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay at
2024년 3월에 2박 숙박함
답변 제공: JOHN 님, 2024년 3월 9일
Dear Paul,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

2/10 - 너무 별로예요

Andy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place needs an upgrade very bad from the lighting of the place to the carpet
2024년 3월에 3박 숙박함
답변 제공: Hannah 님, 2024년 3월 7일
Dear Andy,Greetings from pride inn Azure.Thank you for the mail well received and for your valuable feedback.We have noted on the area of improvement and confirm we are in the process to upgrade.Looking forward to hosting you again.Kind regards,Hannah Mwangi.

10/10 - 훌륭해요

Ajalon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prideinn Azure Hotel has truly set the bar for hotel accommodation. From the moment I arrived I was welcomed warmly by the staff and given a level of personal service that honestly was shocking. I was given a pleasant guide of all the available amenities at the hotel and of all the features available in my room. My room was extremely clean and was stocked with everything advertised. The food at the restaurant within the hotel was excellent and they offered quite the variety which is nice for picky eaters. The staff however are the true stars, they were very informative and knowledgeable on every question I had whether it be about the hotel or the surrounding area. They were also extremely helpful and cheerful, from the reception desk, to waiters, to the security, the staff is on the top of their game. I highly reccomend a stay here if you are visiting Nairobi, you will be exceedingly pleased. I will definitely return if just for the experience of the stay and nothing more.
2024년 2월에 1박 숙박함
답변 제공: JOHN 님, 2024년 2월 18일
Dear Ajalon,Thank you for recommending PrideInn Azure Hotel Nairobi after the experience you had with us! We are delighted to hear that you had a positive experience at PrideInn Azure Hotel Nairobi and that you enjoyed the variety & quality of the amenities and the quality of your room. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future.With Best Regards,John Baraza

8/10 - 좋아요

Yahye Abdi

2024년 1월에 5박 숙박함
답변 제공: JOHN 님, 2024년 2월 8일
Dear Yahye We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. John Baraza

10/10 - 훌륭해요

Jeffrey

가족 여행
2024년 1월에 1박 숙박함
답변 제공: JOHN 님, 2024년 1월 16일
Dear Jeffrey,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

8/10 - 좋아요

Terje

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 11월에 4박 숙박함
답변 제공: JOHN 님, 2024년 2월 8일
Dear TerjeThank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at PrideInn Azure Hotel Nairobi. Warm regards, John Baraza

10/10 - 훌륭해요

John Arne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: JOHN 님, 2023년 11월 17일
Dear John ,Many thanks for taking the time to share with us your rating on your PrideInn Azure Hotel Nairobi experience. Look forward to your future visits!Best regards,John Baraza

8/10 - 좋아요

Alain Jean Claude

2023년 10월에 2박 숙박함
답변 제공: JOHN 님, 2023년 11월 17일
Dear John Arne,Many thanks for taking the time to share with us your rating on your PrideInn Azure Hotel Nairobi experience. Look forward to your future visits!Best regards,John Baraza

10/10 - 훌륭해요

Lize-Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
The staff is extremely professional and friendly. This is a perfect short stay hotel. Loved the gym with outside quart year. I can recommend this hotel for a business trip or short stay. I didn't have time to enjoy the pool are or dine in.
2023년 10월에 1박 숙박함
답변 제공: JOHN 님, 2023년 10월 12일
Dear Lize-,Greetings from PrideInn Azure Hotel Nairobi. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience at PrideInn Azure Hotel Nairobi and that our staff made your feel at home. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future.Best Regards,John Baraza

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here, it was close to the shops and our room was quiet, at the end of the hallway. The hotel staff were friendly and polite in the restaurants.
2023년 9월에 5박 숙박함
답변 제공: JOHN 님, 2023년 10월 12일
Dear Laura,Thank you for choosing to stay at the PrideInn Azure Hotel Nairobi. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are pleased to note that you enjoyed the comforts of our hotel including your stay and your room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Azure Hotel Nairobi.Best Regards,John Baraza

10/10 - 훌륭해요

olaseni

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay
2023년 9월에 2박 숙박함
답변 제공: JOHN 님, 2023년 10월 12일
Dear John,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at PrideInn Azure Hotel Nairobi.Kind regards,John Baraza

10/10 - 훌륭해요

Lize-Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: JOHN 님, 2023년 10월 12일
Dear Lize,.Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.We hope to see you again at PrideInn Azure Hotel Nairobi,Warm regards,John Baraza

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 2박 숙박함
답변 제공: JOHN 님, 2023년 9월 24일
Dear Brian,We appreciate the great rating you have posted and look forward to welcoming you back at PrideInn Azure Hotel Nairobi in the near future.With best regards,John Baraza

10/10 - 훌륭해요

Javiera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 9월 23일
Dear Javiera, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at PrideInn Azure Hotel Nairobi will be a pleasant journey.John Baraza Best regards,

8/10 - 좋아요

Tony

Great location!
2023년 9월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 9월 23일
Dear Tony,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

6/10 - 괜찮아요

Mohamed

출장 여행
별로예요: 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 9월 16일
Dear Mohamed,Many Thanks for visiting us. We appreciate the time you took to rate us. We however noted that we fell short at 6/10. We always strive to achieve 10/10.please let us know what did not impress you that we can work on to make your next visit more memorable. We are looking forward to hear from you.Kind regards,Purity MutwiriFront Office Manager

10/10 - 훌륭해요

Yana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Very nice hotel . Good food and Spa on second floor . Don’t go to spa on first floor Room was large and clean with hot water . Cleaned daily .Well trained staff . In very quiet and safe area of Westland.
2023년 8월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 9월 7일
Dear Yana,Thank you for staying in PrideInn Azure Hotel Nairobi and sharing your positive rating. We are very glad to receive your compliments about our hotel, spa and our food. We would love to welcome you back in the nearest future.With Kind Regards,Purity MutwiriFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value! Staff and location were great. Food was good. Room was quiet but not dark, wake with the sun. Hotel not new but building and facilities are acceptable. Did I mention how great the staff was? Extremely knowledgeable, professional, and helpful.
2023년 8월에 5박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 9월 7일
Dear Robert,Thank you for choosing to stay at the PrideInn Azure Hotel Nairobi. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our convenient location, professional staff, excellent food and comfortable room. We would love to have the chance to welcome you back in Nairobi for another stay.With Kind Regards,Purity MutwiriFront Office Manager

10/10 - 훌륭해요

Taylor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very quiet and clean. The stafe was very nice and the property was safe.
2023년 8월에 3박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 8월 18일
Dear TaylorThank you so much for taking the time to share your feedback with us! We're delighted to learn that you found our property to be quiet, clean, and safe – these aspects are of utmost importance to us. It's fantastic to know that our staff's friendliness made a positive impression on you. Your satisfaction is our top priority, and we can't wait to have the pleasure of hosting you again during your next visit.Regards Purity Mutwiri

8/10 - 좋아요

Markku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean and quiet hotel
2023년 6월에 2박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 7월 8일
Thank you for your feedback! We are glad to hear that you found our hotel to be nice, clean, and quiet. We strive to provide a comfortable and peaceful environment for our guests. If there is anything specific you enjoyed about your stay, please let us know. We appreciate your review and hope to welcome you back in the future!

10/10 - 훌륭해요

Hein

2023년 6월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 6월 16일
Dear Hein,At PrideInn Azure Hotel Nairobi our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,

10/10 - 훌륭해요

Manoj

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent and super helpful staff.
2023년 5월에 3박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 5월 24일
Dear Manoj,Thank you for taking your time to give us a feedback.we are delighted to know that you enjoyed your stay.we are looking forward to hosting you again.RegardsPurity.

10/10 - 훌륭해요

nelson zi mian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staffs very friendly and safe, quiet.
2023년 4월에 4박 숙박함
답변 제공: Purity Mutwiri 님, 2023년 5월 7일
Dear Nelson,Thank you for staying at PrideInn Azure Hotel Nairobi. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,

8/10 - 좋아요

Zdenek

2023년 2월에 1박 숙박함
답변 제공: Anne Wambui 님, 2023년 2월 26일
Dear Zdenek,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,

10/10 - 훌륭해요

khalid

답변 제공: Purity Mutwiri 님, 2023년 7월 1일
Dear Khalid,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, Purity Mutwiri

10/10 - 훌륭해요

kristoffer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함
답변 제공: Anne Wambui 님, 2022년 12월 14일
Dear kristoffer,Let us thank you for staying with us at PrideInn Azure Hotel Nairobi. We appreciate your kind rating regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Nairobi.Kind regards,

8/10 - 좋아요

Jp

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel. Check in took too long but staff was friendly.
2022년 11월에 2박 숙박함
답변 제공: Anne Wambui 님, 2022년 12월 2일
Dear Jp,Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you enjoyed our staff and our hotel.We have also noted the concern on check in which needs improvement. We would love to welcome you back in the nearest future.Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dichtbij het centrum
Net hotel, maar het personeel was niet zo vriendelijk
2022년 10월에 3박 숙박함
답변 제공: Purity 님, 2022년 10월 21일
Dear Guest,At PrideInn Azure Hotel Nairobi our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,PM

6/10 - 괜찮아요

Ulf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff but bad food
Exellent and friendly staff. Only drawback was that the food was not very good. Hamburgers was not really cocked and food was cold when I got it several times.
2022년 8월에 5박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 9월 1일
Dear Ulf,We would like to thank you for taking the time to offer us your honest feedback. First of all, we would like to thank you for your positive comments about our our staff. It is with concern that we find out that you weren't fully satisfied with our food. Your feedback is very much appreciated and has been communicated to the relevant departments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Best Regards,

6/10 - 괜찮아요

Cole

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The first room they put us in smelled strongly of cigarette smoke and only had 1 hand towel. After we told them about it, they did upgrade us to a much better room with no smell.
2022년 6월에 2박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 7월 20일
Dear Cole, Thank you very much for choosing to stay at PrideInn Azure Hotel Nairobi, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. With sincere regards,

10/10 - 훌륭해요

Kunverji

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PrideInn Azure Hotel very good location Friendly staff co oprative and good Security will go again Thank You To all Who look after us
2022년 5월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 6월 10일
Dear Kunverji , Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you enjoyed your stay at PrideInn Azure Hotel Nairobi.We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

10/10 - 훌륭해요

Turkka

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Turvasatama Westlandsin liepeillä
PrideInn Azure tarjosi minulle paikan ladata akkuja omassa rauhassa, kesken raskaahkon ja kiireisen työmatkan. Valitsin hotellin pitkälti sijainnin perusteella, mutta halusin myös välttää monikansallisia ketjuja. Sijainnin osalta ajattelin että Westlandsin pääväylän eteläpuoli olisi rauhallisempi ja helpompi - tosiasiassa kaikki palvelut olisivat olleet väylän pohjoispuolella. Hotelli oli ookoo, erityisesti pidin kuntosalista ja ystävällisestä henkilökunnasta. Näköala oli mahtava. Huonetta pidettiin siistinä. Hotellin lähiympäristössä ei ollut oikein mitään. Kävellen liikkuminen päivällä valtatien väärällä puolella hieman hurjaa. Yöllä vaarallista.
2022년 5월에 4박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 6월 10일
Dear Turkka, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you enjoyed your stay at PrideInn Azure Hotel Nairobi. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

8/10 - 좋아요

VIKRAM

출장 여행
별로예요: 숙박 시설 상태 및 시설
ok
2022년 5월에 5박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 6월 12일
Dear Vikram, We would like to thank you for taking the time to share your positive experience at PrideInn Azure Hotel Nairobi with us. I hope that in the future we will have new opportunities to welcome you again. Sincerely,

4/10 - 별로예요

Mohamed

2022년 5월에 3박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 5월 23일
Dear Mohamed, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

2/10 - 너무 별로예요

Olashade

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay, horrible service
This hotel does not care about their guests' happiness. I mistakenly over paid for my stay and the hotel refused to refund me back my money. They were very unreasonable & inkind about it. I only stayed 4 nights & mistakenly paid for 5. They refused to refund me. Idk where you pay for services you never receive. Next issue: the elevator didn't work for 3 days & I had to climb up the steps to the 6th floor each time i wanted to leave the hotel throughout those 3 days. The rooms had water stains in the toilet & sink bowl. The water had a slight yellow tint so that was gross, especially when you think about brushing my teeth with it. Finally, I paid for breakfast & they tried to bill me additionally for it. Very horrible experience here at PrideInn Azure. I do not recommend.
2022년 5월에 4박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 5월 13일
Dear Olashade, Thank you so much for posting a review. We have noted your comments about our hotel and will be looking into this to ensure it is improved. I hope the team and I can welcome you back soon as we loved having you stay with us. With kind regards, Purity Mutwiri

10/10 - 훌륭해요

Khalfani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big Big Bang For The Bucks
We had a super amazing stay at great hotel with the friendliest and most professional staff ever. We arrived to our hotel after midnight and the night manager, Arif, said we couldn’t get 3 rooms together then, but he promised we would be able in the morning. I awakened early and went down to the lobby. It was obvious that Arif had left copious note to Catherine who greeted me and had our rooms together shortly after breakfast. Throughout our week stay, the restaurant staff, front desk and house keeping staff made us feel like we were family. The rooms were clean, comfortable and cozy.. The location was great. We even walked back to the hotel after taking an Uber to a restaurant for dinner. I highly recommend this extremely luxurious hotel atmosphere for those who like getting a bang for their bucks without breaking the bank.
2022년 3월에 6박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 3월 27일
Dear Khalfani, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel. We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards,

6/10 - 괜찮아요

Binesh

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Stay was generally quite nice, although my bed was extremely hard and uncomfortable. Service from front desk, restaurant and cleaners was excellent.
2022년 3월에 3박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 3월 27일
Dear Binesh, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. However, we have noted your concern regarding the bed which needs improvement.We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards,

8/10 - 좋아요

Torill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 8박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 3월 20일
Dear Torill, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel. We would love to have the chance to welcome you back in Nairobi for another stay.

8/10 - 좋아요

Chahsuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staffs are amazing. They respond quickly and provide sufficient solutions. With security, I feel safe in the hotel. The swimming pool and 24-hour dining service are plus points!
2022년 2월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 3월 2일
Dear Chahsuan, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel.We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards,

10/10 - 훌륭해요

Chahsuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staffs are very friendly. Being back in the hotel feels like being back home. Also thanks to the general manager Mr. A. Mata for his warm hospitality. I appreciated the attentive environment and have extended my stay in PrideInn Azure for few more days.
2022년 2월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 2월 20일
Dear Chahsuan, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comfort of our hotel.We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards, Purity Mutwiri

2/10 - 너무 별로예요

duane

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Azure is not the same
Air-condition did not work even in the second room they gave me. Property has new owners, they closed the club and the Casino. 25usd for breakfast, it was cheaper to catch Uber to java house. Overall there were better hotels for that price.
2022년 2월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 2월 24일
Dear Duane, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests.We have also noted need to improve on air condition.We will work to ensure its up to date. We would love to have the chance to welcome you back in Nairobi for another stay.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 2월 22일
Dear Duane, Thank you for taking the time to review and rate your recent experience at PrideInn Azure Hotel Nairobi. My team and I appreciate the overall feedback on your stay with us. However, we have noted your concern. We apologize for the inconveniences caused while here. We look forward to seeing you soon. Best Regards,

10/10 - 훌륭해요

Gregory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Look no further!
The PrideInn Azure offers remarkably good service and a very high standard of cleanliness. Hotel shuttle service is fantastic. Restaurant has fantastic buffet selections. This is my preferred stay for Nairobi from this day forward!
2022년 1월에 2박 숙박함
답변 제공: Purity Mutwiri 님, 2022년 1월 20일
Dear Gregory, Thank you for taking the time to review and rate your recent experience at PrideInn Azure Hotel Nairobi. My team and I appreciate the overall feedback on your stay with us and we are also grateful for you sharing that all was seamless during your stay. It's such a pleasure to learn that you were happy with the overall facilities, food ,staff and had a spectacular time with us. We can't wait to have you all back with us at PrideInn Azure Hotel Nairobi, and thank you for giving us the opportunity to host you. We look forward to seeing you soon. Best Regards, Anne Wambui

6/10 - 괜찮아요

Travis

좋아요: 직원 및 서비스
Underwhelmed
Underwhelmed. The restaurant was great but the room had some issues.
2021년 12월에 1박 숙박함
답변 제공: Purity Mutwiri 님, 2021년 12월 27일
Dear Travis, Greeting from PrideInn Azure hotel Nairobi ! We would like to thank you for sharing with us the candid review of your recent visit. Your feedback is important and valuable to us. Your feedback will be effectively used to enhance our services further. We have noted your concern about the room having some issues and we apologize for the inconviniences caused during your stay. We sincerely await the opportunity to welcome you once again. Warm Regards, Anne Wambui

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, quiet area, great service
Great hotel, feeling welcome when arrive at reception. They very swift fix things when you are making them aware that something should be fixed. Is a big hotel, but they have rooms that is spacious and good bar and restaurant and outdoor area by the pool. Is a hotel i would recommend and i have stayed there more than once myself and will also stay there again.
2021년 12월에 5박 숙박함
답변 제공: Purity Mutwiri 님, 2021년 12월 13일
Dear Valued Guest, We are very happy you chose PrideInn Azure Hotel Nairobi for your stay in Nairobi. We are delighted to hear that you had a positive experience at PrideInn Azure Hotel Nairobi. We would love to have the chance to welcome you back in the nearest future. Best Regards