숙박 시설 정면

베스트 웨스턴 플러스 메리디언 호텔 여행 후기

3.5 out of 5
베스트 웨스턴 플러스 메리디언 호텔
6 Murang'a Road, Off Moi Avenue, Nairobi

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 540개" "
평점 8 - 좋아요. 1000개 이용 후기 중 328개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 85개" "
평점 4 - 별로예요. 1000개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 25개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kyung Bok

2023년 8월에 2박 숙박함
답변 제공: FOM 님, 2023년 8월 18일
Dear Kyung Bok, Your feedback is important to us and we'd like to thank you for sharing it with us. On behalf of team BWP Meridian Hotel Nairobi, we say thank you once more for choosing to stay with us on your recent visit to Nairobi and we are looking forward to host you again in the near future for better experience.. With Best Regards, Best Western Plus Meridian Hotel Management Team

10/10 - 훌륭해요

JOHN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel ,location easy to commute and staff very supportive and welcoming.
2023년 6월에 4박 숙박함
답변 제공: F.O.M 님, 2023년 6월 29일
Dear John, Your feedback is important to us and we'd like to thank you for sharing it with us. On behalf of team BWP Meridian Hotel Nairobi, we say thank you once more for choosing to stay with us on your recent visit to Nairobi and we are looking forward to host you again in the near future for better experience.. With Best Regards, Best Western Plus Meridian Hotel Management Team

10/10 - 훌륭해요

jeana 님, busan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
위치도 좋고 스탭들도 친절하고 호텔도 청결해서 매우 만족이다 시설들도 다양하고 조식도 아주 좋음
2018년 7월에 2박 숙박함
답변 제공: FOM 님, 2018년 7월 27일
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I asked the pickup service but they didn’t prepare it. And the hairdryer didn’t work well.
2018년 1월에 1박 숙박함
답변 제공: FOM 님, 2018년 2월 13일
Dear Guest Thank you for taking the time to share feedback of your stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations in term of airport pick up arrangements and hair dryer did not function well in the room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Management Team Best Western PLUS Meridian Hotel

10/10 - 훌륭해요

bowmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Jesse 님, 2017년 12월 21일
Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

8/10 - 좋아요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people
2024년 4월에 2박 숙박함

8/10 - 좋아요

Carlos 님, Laredo

좋아요: 편의 시설/서비스
Bueno algo descuidado la gente muy amable muy buen desayuno
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Abong'o

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is absolutely stunning, will be coming back
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Hiroki 님, Wako

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
比較的安価で最高のサービスを受けられる良いホテルでした。これといった不満点がなく充実した滞在ができました。従業員の方にもとても丁寧な対応をしていただきました。
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dawit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The team was extremely friendly, especially Florence, Patrick. Everyone was so helping when needs arise. I stayed with my family. My older dad was welcomed and felt at home.Thank you everyone for everything!!!!!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Patrick

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lot of traffic nearby. Hotel is fine. Service and food is good.
2024년 4월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 15일
Dear Patrick, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Pierre 님, calgary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Frendly staff
2024년 4월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 15일
Dear Pierre, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Dawit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: FOM 님, 2024년 4월 8일
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Anna 님, Mississauga

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was safe a Clean and nice
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 4월 8일
Dear Anna, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

siroos

가족 여행
좋아요: 편의 시설/서비스
Kindness
2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Teresia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, very clean, good and variety of food, Security is really good and safety of guests is a priority.
2024년 3월에 12박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Teresia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

6/10 - 괜찮아요

Si Cheng 님, san francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price and very friendly staffs. It requires a taxi to get in and out. The neighborhood is not good for walking around. The WiFi in room was bad. Shower water is not enough and amenities are not good.
2024년 3월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Si Cheng, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. In regard to wifi, shower water and amenities, We have noted the concerns raised and we have forwarded your comments to the relevant head of department for action.Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

8/10 - 좋아요

Tanja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great location
2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Brad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were very friendly. There were two main issues. First, the wifi was only accessible if you went into the courtyard (not accessible from the room). Second, our power would cut out for about 5 seconds every 10 minutes. Very annoying. We had two different staff come to look at it and we even tried to change rooms but were denied. Still, staff were friendly and I’d be willing to try staying there again.
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Brad,First and foremost, we would like to thank you for the praising review you shared following your recent visit to Nairobi and we are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We have noted the concerns raised in regards to wifi and power issue and we have forwarded your comments to the relevant head of department for action. Again, we thank you for this very kind review and we look forward to serving you again soon. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 - 좋아요

siroos

2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 4월 18일
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

siroos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly
2024년 3월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Michael A.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was very friendly and welcoming to me! I felt comfortable and safe at all times in my nice room and the food in the hotel restaurant was delicious!!!!!!! I truly enjoyed my stay because the hotel amenities and location was great right downtown! But is was the fantastic staff of good people that made my stay Excellent!!!!!! I’ll be back next year with a whole group of my family next February for vacation from America! Yes, I loved it that much and my family can’t wait to experience the same!!!!!!! Thank you to the entire staff and keep on doing what you’re doing! You’re Awesome!👌👌👌👌❤️
2024년 2월에 4박 숙박함
답변 제공: FOM 님, 2024년 4월 3일
Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

J.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the first hotel ever where they ask you every day if you are happy with your room or if you have any complaints. My room was clean. The service you get from the staff is excellent. I will definitly come back. The location was perfect. Walkable to Java House and CJ's, supermarket. And it is easy to get an Uber to go to the shopping malls. Very nice and helpful staff, thank you Gillian, Anthony, Jacintah and everyone else who works at the hotel.
2024년 3월에 3박 숙박함
답변 제공: FOM 님, 2024년 3월 25일
Dear J, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Caitlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were wonderful, accommodating, and the security made my partner and I feel extra safe despite being city centre. The breakfast options were 10/10!
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 6일
Dear Caitlin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm staff. Convenient location in CBD
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 5일
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Epiphane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staffs were very efficient
2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 5일
Dear Epiphane, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Alecia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great service from all staff, they make an effort to get to know you and meet your needs. Very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 5일
Dear Alecia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a great stay at Best Western. Excellent staff who cater for you 24-7.
답변 제공: FOM 님, 2024년 3월 5일
Dear Kelly, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean hotel overall. People were nice. Food is ok
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 5일
Dear Paolo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

2/10 - 너무 별로예요

Ibrahim

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst experience ever. Staff don't know anything about how to interact with customers, and what is the right rules. Also they refused give me invoice for my stay, so anyone will have business visit, be careful that they will nit give you invoice.
답변 제공: FOM 님, 2024년 3월 14일
Dear Ibrahim, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have noted all the concerns you raised and we have forwarded to the head of departiment for cations. For the invoice, i have seen your booking was through third party expedia and it was paid for, and for such kind of bookings, you can only get the invoice from expedia which was explained to you. Please accept our sincere apologies for any inconvenience this might have caused. Please give us another chance to serve you. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 - 좋아요

Josephus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is good for the price. I enjoyed my stay.
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 26일
Dear Josephus, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Hassen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Accueil du veilleur de nuit et du personnel
2024년 2월에 6박 숙박함
답변 제공: FOM 님, 2024년 2월 22일
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Wanjiku

2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 25일
Dear Wanjiku, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with an very good breakfast
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 22일
Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Carlos 님, Laredo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Une hotel excelente atención del personal en todos lados en el restaurante muy muy buenas personas Muy satisfecho
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Querido Carlos: ¡Saludos desde el Best Western Plus Meridian Hotel Nairobi! Gracias por tomarse el tiempo para compartir sus comentarios. Sus comentarios son importantes y valiosos para nosotros. Esperamos darle la bienvenida con la misma excelencia y calidez. Saludos cordiales, Equipo directivo, Best Western Plus Meridian Hotel Nairobi.

2/10 - 너무 별로예요

Umang

Light ia not stable in room
2024년 2월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Umang, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. We have seen through your feedback that your stay was not up to to your expectation and it breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch with you through email so that we can have some more details as to what could have gone wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

10/10 - 훌륭해요

Hiwot Girma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Hiwot, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Carlos 님, Laredo

2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 25일
Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff. Easy access to the city centre.
2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently located in town. Staff is very friendly and helpful... And great breakfast.
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Nicholas, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

4/10 - 별로예요

Marcin

2024년 2월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 15일
Dear Marcin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective actions concerning the services, We regret that we did not exceed your expectation as per your rating, could you share more details as to what happened to fom@meridianhotelkenya.com). Hope to hear from you soon and Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff (Mr. Patrick, Miss Gillian, Miss Florence & Mrs. Catherine) were extremely helpful, professional and polite in regards to fixing the wifi, helping me shift rooms, greetung me each morning at breakfast and advising me on different tours available in and around Nairobi.
2024년 1월에 5박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easily accessible. Friendly and helpful staff
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfied
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Alex, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

6/10 - 괜찮아요

Hawa

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 8일
Dear Hawa, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We regret that we didn't meet your expectation, please could you share more details as to what might have happened so that we can exceed your expectation in your next visit if you give us a chance to correct ourselves. looking forward to have you again. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The wifi could use some minor improvement.
2024년 1월에 4박 숙박함
답변 제공: FOM 님, 2024년 2월 2일
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! and Thank you for taking time out to share your feedback. we regret to learn that some aspects did not meet your expectations We have noted with concern the issue raised in regards to Wi-fi and I assure you we shall have the issue addressed. Thank you again for this review and we look forward to your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

10/10 - 훌륭해요

John

2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 25일
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
@Best Western Plus Meridian Hotel was clean and quiet with friendly staff. It is the place to be right in glory of Nairobi.
2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 2일
Dear Kelvin, Greetings from Best Western Plus Meridian Hotel Nairobi! Welcome back and Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 - 좋아요

Sylvain

2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 1월 24일
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 - 훌륭해요

Tadesse

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: FOM 님, 2024년 1월 24일
Dear Tadesse, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.