프레지덴셜 스위트, 침실 3개, 시내 전망 | 발코니
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더 랜드마크 스위트 여행 후기

3.5 out of 5
더 랜드마크 스위트
Mwanzi Road, Westlands, Nairobi, Kenya

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 37개 이용 후기 중 16개" "
평점 8 - 좋아요. 37개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 6개" "
평점 4 - 별로예요. 37개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 1개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Judith Faith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 13박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you so much for your review. We hope to see you back again.

10/10 - 훌륭해요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff especially Lydia and Rhoda
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thank you. We are happy to hear that Lydia and Rhoda were great. We hope to see you again.

2/10 - 너무 별로예요

Isaak

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
WORST PLACE TO STAY IN NAIROBI. A GHETTO SPOT! AVOID IT AT ALL COST. DO NOT RENT. IT'S UNSAFE AND UNCLEAN.
2024년 2월에 5박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Dear Sir, We appreciate you feedback and apologize for any inconvenience you may have experienced during your stay.Our commitment to guest safety and cleanliness is paramount. We value your insights and hope to have the opportunity to provide an improved experience on your next visit.

10/10 - 훌륭해요

Colin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Thank you for your review. We are looking forward to hosting you again.

10/10 - 훌륭해요

Sanjive

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Dozie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved my stay and would come here again!!
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Remeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU
2023년 6월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment hotel
Large suites in a good location close to many restaurants and shops.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are very comfortable and spacious. We stayed at a Superior suite. Two separate rooms with separate baths inside. Hotel is very close to the Mall and conveniently located. Staff is kind. I stayed at other hotels in the same area..this is the best i stayed among them. Thank you.
2022년 12월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 직원 및 서비스
Propert was adequate but shower sink needed maintenance (stopper broken), shower mount for hand wand broken. But comfortable, quiet. Good value, well positioned in city
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

David

2022년 9월에 4박 숙박함
답변 제공: Mawazo 님, 2022년 10월 10일
Dear David,Thank you for the review and your stay at the Landmark Suites. Kindly give us more details of your stay. Kind RegardsMawazo NgwenaGeneral Manager

6/10 - 괜찮아요

Mathews

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Ranganai

출장 여행
좋아요: 청결 상태, 객실의 편안함
Bambo
Wonderful, friendly attentive family like staff
2021년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Awesome staff especially during this covid-19 times. The front desk lady that welcomed me made me feel very at home especially having not been in country for long time. My mum states "the food was great". It sucks that there was curfew so didnt get to enjoy the restaurant as much....the suite was just what i needed ....next time i will definately try and utilize the kitchen.......
2021년 4월에 3박 숙박함
답변 제공: The Landmark Suites 님, 2021년 4월 21일
Dear Guest, Greetings of the day !!! Thank you for taking time and sharing your valuable feedback. We at The Landmark Suites appreciate the wonderful rating and feedback and are pleased to hear that you enjoyed your stay with us. Your wonderful feedback will surely bring in high level of motivation amongst team members. Once again thank you for choosing your stay with The Landmark Suites and look forward to seeing you soon. Thanks & Regards Shivram Gangadharan General Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Helpful staff, older property
The hotel is in a great location and is a short walk to Westgate mall. Otherwise the property isn’t in the best condition. Our original room didn’t have air condition. The helpful staff moved us to other room but that lacked a bed in the second bedroom. Thankfully the accommodating quickly erected a second bed for the kids. Overall, the staff was great but the property is very past it’s prime
2021년 3월에 1박 숙박함
답변 제공: The Landmark Suites 님, 2021년 4월 21일
Dear Guest, Greetings !!! Thank you for choosing your stay with The Landmark Suites and taking time to share your valuable feedback with us. I would like to apologize on behalf of the team for the inconvenience caused during the stay and that as a hotel we did not live up to your expectations. We certainly take all the feedback seriously and rest assured all necessary measures will be put in place to ensure the above mentioned concerns are addressed from our end. Once again would like to thank you for your valuable feedback. We would request you to consider this as one of a scenario and give us another opportunity to be of service to you . Thanks & Regards, Shivram Gangadharan General Manager

8/10 - 좋아요

KAZUYOSHITOKUMOTO

2020년 4월에 1박 숙박함
답변 제공: Lisa 님, 2020년 5월 8일
Dear Guest, We are delighted to hear that you enjoyed your stay with us. We look forward to hosting you again in the future Warm Regards The Landmark Suites.

10/10 - 훌륭해요

Ashish

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Lisa 님, 2020년 5월 8일
Dear Guest, We are delighted to hear that you enjoyed your stay with us. We look forward to hosting you again in the future Warm Regards The Landmark Suites

8/10 - 좋아요

Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just shy of perfect.
The hotel was much better than I had expected. The 2-bedroom suite is spacious and comfortable. The location is fantastic, right next to Westgate Mall. Really, the only issue is that there is no air conditioning or fan, so it gets a little stuffy after a while, which made for not the best night's sleep ever. Secondly, there are no mosquito nets. Mosquitoes are hardly an issue in Nairobi, but it only takes one in your ear to ruin a good night's sleep.
2019년 8월에 1박 숙박함
답변 제공: Sales Manager 님, 2019년 9월 13일
Thank you for your feedback. We are currently working on getting air conditioning fixed in our rooms and so this will solve the issue in the near future. Our apartment complex is usually fumigated weekly but will ensure it's done in proper manner to make your next stay more comfortable regarding the mosquitoes.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 4박 숙박함
답변 제공: Sales Manager 님, 2019년 9월 18일
Thank you for your feedback! We are looking forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 4박 숙박함
답변 제공: Landmark suites 님, 2019년 7월 31일
Thank you for sharing your experience with us

10/10 - 훌륭해요

Rumbidzai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!
Awesome, really enjoyed my stay, it was like being at a home away from home.
2019년 2월에 5박 숙박함

6/10 - 괜찮아요

Ole

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Underlig oplevelse...
Har boet her 2 gange før og havde et rigtig godt indtryk. Men denne gang var det anderledes. Det så pludselig slidt ud, trin på trappe var løs og blev ikke lavet, ingen papir at tørre hænder i på toilettet og trods jeg gjorde opmærksom på fejl i motionscenter blev det ikke ordnet. Og så værelset - ingen drikkevand, ingen sæbeholder i bruser og vandet løb ud gennem fliserne, vand fra vask løb på gulvet og blev aldrig fikset helt. Men værst var min kollega havde ubudne gæster midt om natten og der blev intet gjort for at finde ud af det! Personale er flinke og venlige, men et par tjenere misforstod flere ordre. Politiet kom og konfiskerede al alkohol da de ingen licens havde - den afventede godkendelse. Så fra at være rigtig godt med skønne store værelser, god mad i restauranten og gåafstand til flere centre, så er sidste oplevelse så dårlig at de kun kan få middel oplevelse. Kommer næppe igen.
2019년 2월에 3박 숙박함
답변 제공: The Landmark Suites 님, 2019년 3월 5일
Dear Mr. Ole, Thank you for taking the time to offer us a review. We thank you for your constructive feedback, it only helps us improve our services and facilities for a future experience. We are terribly sorry to hear about your negative experience and have taken note of your concerns especially with regard to the restaurant and are working on improving this. We thank you for your great comments on our friendly staff and spacious rooms and really wish you would change your mind and visit our property again so that we can turn your experience around.

10/10 - 훌륭해요

Vera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
We had an absolutely Fantastic stay at Landmark suites. The location is awesome & close to several amenities & shopping centres. The staff are very helpful & an absolute delight to deal with.
2018년 12월에 5박 숙박함
답변 제공: Landmark Suites 님, 2019년 1월 7일
Dear Vera, Thank you for taking time to review The Landmark Suites. We greatly appreciate having you here with us during your stay and we look forward to hosting you once again in the near future. Thank you. Kind Regards, Sylvia Mbugua General Manager.

6/10 - 괜찮아요

실제 이용하신 고객

Dirty bling bling ?
I stayed at the Landmark suites testing them in the search of serviced apartments in Nairobi for my business travels. And I am not convinced. The building is located close to the Westlands Mall and the apartment I got looked great at first view, maybe too much bright and bling bling, but whatever. Unfortunaltely, I found the walls very dirty, the door of the washing machine broken and the hose of the shower of the main room heavily filtering, so I got more water there than in the shower steam. I also foud that they do not take credit cards and, moreover, did not have change when I paid in cash my expenses. Another inconvenient is the strong curry smell in the common areas in the morning. Maybe the other apartments are better and the smell disapears during the day, but I will not come back soon.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Zubaida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location suites living
This is a very convenient business stay hotel that offers suites for the same price a a room elsewhere. The staff is great and location excellent for shopping and meetings and transport. Only problem which can be serious is the level of noise. With Single glazing all the outside noises come in and early in the morning one can hear noise. Also this time when I stayed, I had very noisy neighbors who made one night impossible and after I complained heavily to the reception next night they were contained.
2018년 8월에 3박 숙박함
답변 제공: Lisa 님, 2018년 9월 17일
Dear zubaida Thank you for taking time to review us and it was a pleasure hosting you secondly we would like to apologies for the noise and we hope that you will give us another opportunity to host you again once again thank you and welcome Warm Regards The Landmark Suites

8/10 - 좋아요

Rene 님, Jyderup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt
Meget centralt , utroligt langsomme tjenere i restauranten .
2018년 6월에 2박 숙박함
답변 제공: Lisa 님, 2018년 8월 17일
Dear Rene Thank you for staying with us we are glad to hear that you had a great stay and we are looking forward to hosting you again soon. Warm Regards The Landmark suites

10/10 - 훌륭해요

Catherine 님, Sumter, SC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I came two day early and they accommodated me.
I came two day early and they accommodated me. They gave me an upgrade since my room wasn't ready. I stayed 4 nights instead of 2. Everything was just beautiful. The best suite to stay in if you are in Nairobi. Everything is just right there.
2018년 6월에 1박 숙박함
답변 제공: Lisa 님, 2018년 6월 30일
Dear Catherine Thanks for staying with us. We appreciate your feedback! and we are glad you enjoyed your stay Warm Regards The Landmarksuites

10/10 - 훌륭해요

Edmond O

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always my choice in Nairobi
As usual Landmark Suites was a great place to stay while in Nairobi. It has become a tradition for myself and friends to always stay here. The location, the apartments the staff and service are all great.
답변 제공: lisa 님, 2018년 4월 30일
Dear Edmond we are glad to hear that you had a great time and thank you for referring your friends to the landmark suites its always a pleasure hosting you once again thank you and welcome Warm Regards The Landmark suites Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very modern Landmark Suites
We only spent one night, arriving at 2 am and leaving the next morning. The hotel is new and very modern which not be to everyone's taste. The location in Westlands is very convenient to most international organizations' headquarters.
답변 제공: Lisa 님, 2018년 4월 24일
Dear Guest it was a pleasure hosting you during your recent visit to Nairobi we are glad to hear that you enjoyed your stay and we are looking forward to hosting you again Warm Regards The Landmark suites Management

10/10 - 훌륭해요

LAVAZA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely choice no regrets worth the money
My stya at The Landmark was very very good and comfortable, the stuff were friendsly and ready to help i was impressed by the standard of the apartment and i will definately recommend to others and looking forward to come back again
2018년 2월에 4박 숙박함
답변 제공: Lisa 님, 2018년 2월 17일
DearLavaza It was a pleasure hosting you we are glad to hear that you had a memorable time our goal is to always ensure that our guest feel at home Once again thank you and welcome Warm Regards The Landmark suites management

4/10 - 별로예요

Rebecca

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Better options for less in Nairobi
Staff were friendly and tried their hardest, but not well trained. Since I'd booked on Hotels.com, it took me 45 minutes to check in - they were very confused. Always friendly and kind, but confused. No hot water in the room and WiFi that didn't extend into all parts of the room - I had to sit next to the door to get a signal.
2017년 9월에 1박 숙박함
Dear Guest Thank you very much for your candid review of your recent stay at The Landmark Suites . Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments Thank you and welcome. kind regards Lisa Seleyian Reservations The Landmark Suites

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable apartments in Westlands
Again a great stay at The Landmark Suites in Westlands Nairobi. Perfect location and just next to Westgate Shopping Mall. Friendly staff. Beautiful and large apartments with fully equipped kitchen, nice furnitures.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Amazing place stay
Amazing place, Apartments are very spacious The Whole place could be managed better, To improve the housekeeping department. Very friendly staff

6/10 - 괜찮아요

omar 님, Sweden

Good one
No AC in the room very hot. Alot of noise outside. Other wise is ok. The place OR hotel is new and did have alot to improve. The food available is only indian. There is no proppar Gym yet.

8/10 - 좋아요

Anna

좋아요: 청결 상태, 객실의 편안함
Great location, but noisy and unflexible
After staying at Landmark Suites previously I will probably not stay here in the future when I return to Nairobi. The reasons being that although the location is brilliant, the night time shift is really service oriented and the apartment is well set up - however the disadvantages of constant drilling in the area, no policy for noices (usually produced by the establishment itself - reconstruction, water features etc), unreliable WiFi and a unflexible"managment" balances that out.

10/10 - 훌륭해요

Barcode 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful decor nice staff
Made a change from.the regular hotels, its a boutique suites with all the amenities of home. Living room nice bathrooms bedroom etc, you can cook for yourself or use their room.service. very nice experience def recommended.