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우드미어 서비스드 아파트먼츠 여행 후기

4 out of 5
우드미어 서비스드 아파트먼츠
Rose Avenue, off Lenana Road, Near Yaya Centre, Nairobi

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 64개 이용 후기 중 22개" "
평점 8 - 좋아요. 64개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 13개" "
평점 4 - 별로예요. 64개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 5개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

UGO

좋아요: 청결 상태
SWIMMING POOL
2024년 2월에 13박 숙박함

8/10 - 좋아요

Evans 님, Renton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only thing is the WiFi is too slow FOR ME. Everything else was superb!
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Milka

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We booked a 4 bedroom penthouse,but we were checked into a 2 bedroom which had a mouldy smell and not clean at all,towels had a mouldy smell and the beddings were not clean,i requested a refund since we had paid a price of a penthouse and i was told they would get back to me but never heard anything,super disappointed.front office staff were very friendly though.I never write reviews but i would hope woodmere would do the right thing and follow up like they said they would.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

MOHAMED

2023년 8월에 4박 숙박함
답변 제공: Woodmere 님, 2023년 9월 28일
Thank you sir

8/10 - 좋아요

Desmond

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nelly at the reception was very helpful and efficient
2023년 8월에 3박 숙박함
답변 제공: Woodmere 님, 2023년 9월 28일
Thank you so much for your feedback.

10/10 - 훌륭해요

Daye

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and l stayed at the Woodmere Throughout the month of June 2023. Previously, l had done online checking of other properties in Nairobi. During my stay in Nairobi, l saw many of those other properties. -- I am so glad that we stayed at the Woodmere, as opposed to any of those other properties. S0 Glad !!. The Woodmere is like a tranquil oasis amidst the chaos that is Nairobi. The hosts, front-end staff, and service staff were all so entirely kind and gracious. So very caring. I am a professional traveler with over half a century of experience behind me. Believe me when l say that the Woodmere is an outstanding home away from home. Asante sana.
2023년 5월에 8박 숙박함

8/10 - 좋아요

Kai

2023년 1월에 3박 숙박함
답변 제공: Joe 님, 2023년 3월 23일
Thank you for staying at Woodmere Apartments

8/10 - 좋아요

Jemal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean swiming pool and waking up with birds music
답변 제공: Mathew 님, 2023년 1월 5일
Thank you again for taking the time to share your feedback with us – it’s always appreciated.

2/10 - 너무 별로예요

Alan

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, very quiet. staff friendly and professional. Interior rustic decor just amazing. Lots of space in the apartment. Well equiped kitchen. the only thing negative was the pool has no shallow end and as a nonswimmer the depth was just a few inches too deep. other than that it was a great experience. Easy walking to shops and restaurants
2022년 10월에 8박 숙박함
답변 제공: Woodmere 님, 2022년 11월 13일
Thank you so much for taking the time to leave us feedback.

8/10 - 좋아요

Richard

2022년 10월에 1박 숙박함
답변 제공: Joe 님, 2022년 10월 30일
We look forward to hosting you again soon

8/10 - 좋아요

Merhawi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice!
2022년 10월에 1박 숙박함
답변 제공: Woodmere 님, 2022년 10월 11일
We are grateful that you took the time out to leave us a review. We hope to see you again at Woodmere Serviced Apartments.

4/10 - 별로예요

Joshua

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 8월에 14박 숙박함

4/10 - 별로예요

Patricia

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Woodmere 님, 2022년 10월 11일
Thank you for your review. Your feedback helps us do better.

4/10 - 별로예요

Abukar 님, Columbus

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is good in image, but in reality, it’s another story. If you look for convenience and quality, this place is not yours.
2022년 7월에 9박 숙박함
답변 제공: Woodmere 님, 2022년 7월 23일
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

10/10 - 훌륭해요

Erik

2022년 4월에 1박 숙박함
답변 제공: Joe 님, 2022년 6월 5일
Thanks Erik we look forward to hosting you agin

6/10 - 괜찮아요

Haitham

2022년 2월에 2박 숙박함
답변 제공: Woodmere 님, 2022년 10월 11일
Thank you for your review.

6/10 - 괜찮아요

Susanne

가족 여행
Vi bodde en natt här och det var ok. Men rummen var ganska slitna och vi blev störda på natten av andra gäster som bankade på vår dörr. Positivt med trädgården och poolen.
2021년 12월에 1박 숙박함
답변 제공: Woodmere 님, 2022년 10월 11일
Thank you for bringing this to our attention. We’ll strive to do better.

6/10 - 괜찮아요

Betty Lou

단체 여행
좋아요: 청결 상태
Staff was nice and helpful and accommodated our needs. Nice pool and garden area. Close enough to walk to Yaya‘s center so we like that. Only problem was that some money went missing from a backpack in our room.
2021년 9월에 3박 숙박함
답변 제공: Woodmere 님, 2022년 10월 11일
Thank you Betty for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

4/10 - 별로예요

실제 이용하신 고객

I picked this listing because of the reviews and was booked to say for two nights. Check-in was a breeze and staff were helpful even though I booked last minute but that's where the positive experience ends. I stayed in the studio facing one of the construction sites. This wasn't the issue. The rooms appear MUCH nicer in the pictures. In reality, the studio i stayed in was dim, dingy, and plain rundown. The balcony door had no key and it kept opening throughout the day and night, letting in cold air (on a freezing night) and mosquitos (no mosquito nets). The bathroom window didn't close either. The bedding and the cushion on the chair were not clean. As a solo travel, I opted for this place because the reviews on here as well as other website stressed that this is a safe and quiet accommodation. Noisy is understatement. It seems there were parties taking place all over the compound and continued on until 5 am. I received a call around 3 am and shortly after drunk men were banging at my door. After this incident, I wrote an email to management indicating that I will not be staying the second night. Before checking out that same morning, I informed the guy at the reception and he indicated that I would be receiving a refund or credit for the 2nd night. I am still waiting to hear back from management. If you're a person who loves to party or you simply don't mind the noise, then this place might be suitable for you. Otherwise, do yourself a favor, and avoid at all costs.
2021년 7월에 2박 숙박함

2/10 - 너무 별로예요

Muralidharan

출장 여행
별로예요: 청결 상태, 객실의 편안함
construction on site, noise starts at 8am.
place is in a mess, there is on site construction going on which the property never mentioned on the booking site, noise and dust starts at 8am to 6pm daily, booked for 5 nights but moved out after 2 nights and manager Joseph agreed to refund 3 nights but am still waiting for refund after almost 3 weeks, been reminding them of my refund but they dont reply their emails nor does hotel.com acknowledge my refund claim. avoid this place at all cost
2021년 7월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is descent but not great. Please do yourself a HUGE favor and avoid it on the weekends. I had a 7 day stay and out of those, Friday, Saturday and Sunday were the worst of those. Lots of noise from people partying downstairs to a fight that started one floor above me. I contacted the front desk and was told they needed two workers to come up and investigate so the guy had to wait for backup while the noise continued. I didn't sleep well for those three nights. I also saw some people coming from a nearby apartment to the pool area. Not sure why the workers didn't at least check to verify whether they belonged there. Please regulate your partying/noise problems and it would be a descent place to stay.
2021년 5월에 5박 숙박함

6/10 - 괜찮아요

Frank

출장 여행
좋아요: 청결 상태
Gute lage in Kilimani
Sauber unterkunft, etwas 'old style' und auf grund von bauarbeiten recht laut.
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

Sofie Vibeke

2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Joe 님, 2020년 1월 4일
Great getting to host you

10/10 - 훌륭해요

neel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous property in a great location.
2019년 9월에 1박 숙박함
답변 제공: Max 님, 2019년 10월 14일
Thank you come back soon!

10/10 - 훌륭해요

Maggie 님, Hong Kong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment is nice and clean. It takes 15mins to YAYA centre where you can find something to eat there.
2019년 8월에 2박 숙박함
답변 제공: Max 님, 2019년 10월 14일
Thank you come back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and quiet secure location. Room are clean, power and water available at all times.
2019년 7월에 11박 숙박함

8/10 - 좋아요

CILO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice property, convenient area for eating, shopping and other.
2019년 7월에 1박 숙박함

8/10 - 좋아요

CILO 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very beautiful property for starters and the best front office staff that were consistently helpful. Thanks to Joy, Lawrence and Mishi for making my stay better. The only criticism I have is the breakfast area needs better service in terms of cleanliness of tables and equipped with silverware and reduce the wait for specialty food. However, I'll be back for my 3rd visit.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

Edwin

좋아요: 직원 및 서비스, 객실의 편안함
Woodmere
Gedateerd, klein vooral douche /wc en slechte afwatering. Handdoeken bruikbaar als poetsdoeken.
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

Richard 님, Ottawa, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place in a very nice area
An excellent place to stay that is within easy walking distance of the YaYa mall. Be sure to use Uber when getting around.
2019년 2월에 3박 숙박함
답변 제공: Joseph Njenga 님, 2019년 4월 9일
Hi Richard Its always great pleasure getting to host such a hospitable guest.We look forward to hosting you again soon.

6/10 - 괜찮아요

Linda

2019년 2월에 7박 숙박함
답변 제공: Joseph Njenga 님, 2019년 4월 9일
Thanks Linda for choosing to stay at Woodmere Serviced Apartments,We will ensure we get a higher score from you next time by offering you better services.Regards

8/10 - 좋아요

Mary 님, New York

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff and management respond to needs in an effective manner. They work very hard to make guests comfortable. The Internet was spotty at times and there are no cleaning services on Sundays. This can be uncomfortable. Suggest reminding guests of this so they can be prepared for this. One bathroom had no water in the shower on Saturday into Monday. Overall the stay was pleasant.
2019년 2월에 5박 숙박함
답변 제공: Joseph Njenga 님, 2019년 4월 9일
Hi Mary, Thank you for you review,we take your feedback very seriously and will do everything within our means to make your stay even better next time. Regards

10/10 - 훌륭해요

Mats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vi trivdes väldigt bra på Woodmere Serviced Apartments även den andra gången vi bodde där. Den här gången bara för en natt. Fin etagelägenhet med fulöt utrustat kök. Trevlig personal och en fin pool. Gymmet var också helt okej. Nära till bra restauranter och shoppingcentra i Kilimani.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Mats 님, Right on the beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice apartment in Kilimani
We had a very nice stay at Woodmerr Serviced Apartments. The apartment was large ans airy with two levels and a spiral staircase between them. Comfortable bedd in the two bedrooms. A balcony with a fantastic view ove the pool and the surroundings. Serviceminded personel and good security. There is also a gym that we went to that was quite ok. We would certainly stay there again should we go to Nairobi.
2018년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 11월에 1박 숙박함

8/10 - 좋아요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket trivsamt och en vacker oas 👍
Vi tillbringade över två veckor p Woodmere och trivdes utmärkt! All personal var vänlig och tillmötesgående. Pool, Jacuzzi och sauna är ett klart plus! Jag skulle defintivt vilja bo här igen!
2018년 7월에 16박 숙박함

8/10 - 좋아요

Birgit 님, Osnabrück

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Witzige Architektur, gute Lage
Haus ist zentral aber gut gelegen. Manier gerade weit genug von dem quirligen CBD entfernt.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Find
This is a very nice option for staying near the heart of Nairobi. The apartments are clean, well-staffed, close to nearby shopping and very comfortable. Definitely a nice budget-friendly option in Nairobi!
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Joseph Njenga 님, 2018년 5월 2일
Thank you for your great review

10/10 - 훌륭해요

MARCHETY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I WAS ONLY TWO NIGHTS BUT EVERY THING WAS OK. NOTJING MORE TO SAY AT THIS STAGE. RECOMMENDED.
2018년 4월에 2박 숙박함
답변 제공: Joseph Njenga 님, 2018년 4월 25일
We thank you for choosing to stay at our place,We would recommend you to stay in any good place around the world

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A central comfortable serviced apartment
A comfortable apartment with a nice pool and sauna in a central location near YaYa shopping mall and some good restaurants such as Cedars and Osteria
2018년 1월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 4박 숙박함

2/10 - 너무 별로예요

chin 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience
Not the best place to be, unfriendly staff aNd dirty rooms with very old and battered towels. Staff were unhelpful and at one point I had to wait for an hour for them to bring toilet paper to my room!
2017년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel........................................
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Close to the CBD well maintained considering it has operated from 1982 old is gold
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
I loved Woodmere service apartments, so unique! The foliage was so beautiful! Miriam at the front desk was so professional and helpful!
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Tourist
Privataufenthalt Selbstversorgung in der eingebauten Küche
2017년 11월에 9박 숙박함

6/10 - 괜찮아요

frida

좋아요: 객실의 편안함
별로예요: 청결 상태
2017년 7월에 1박 숙박함