Dear Jeffrey,Thank you for giving us your valuable feedback.We are happy to hear positive details about your experience at the lodge..Its regrettable that noise from outside your room and our food offering watered down your experience .We do regret the inconvenience caused to you. Please allow us to review and correct the same.Thank you for the continued support and we look forward to welcoming you back so that we get another opportunity to serve you once again.Kind regardsJayne KiraguGeneral Manager

Dear Michael,Thank you for your feedback!We are thrilled to note the positive highlights of your stay.Looking forward to hosting you again soon.Warm regards,John

Dear Guest ,Thank you for the great rating. Am delighted to know you had a wonderful stay. Thank you for the continued support and we welcome you back once again in the very near future.Kind regardsJayne KiraguGeneral manager

Dear Guest, Thank you so much fir your wonderful feedback. Am glad you enjoyed the stay. We look forward to welcoming you back soon. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you for the valuable feedback. Please accept my sincere apology for the inconveniences caused by the noise early in the morning. We have taken note of the matter and are working towards improving the same to avoid a re-occurrence to our guests in future. Thank you for your support and we look forward to your return in future. Kind regards Jayne Kiragu General manager

Dear Guest , Thank you for visiting. We appreciate your feedback and look forward to hosting you again in future. Kind regards Jayne Kiragu Genneral manager

Dear Guest, Thank you so much for visiting and for giving us an excellent rating . We wlcome you back again in the near future. Kind regards Jayne Kiragu General Manager

Dear guest, Thank you so much for the awesome feedback. We look forward to your return in the very near future. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you so much for the feedback and the fourstar rating. We are glad that your stay was enjoyable and we look forward to welcoming you back in the near future. Kind regards Jayne kiragu General Manager

Dear Guest , Thank you for the amazing feedback! it was our great pleasure to host you and we welcome you back once again so we can get another opportunity to serve you. Kind regards Jayne Kiragu General Manager

Dear Guest, Thank you for the compliments . Glad you enjoyed your stay with us. Thank you for choosing Sarova Lionhill and we look forward to your return. Kind Regards Jayne Kiragu General manager

Dear Guest, Thank you so much for your valuable feedback. We are excited to know that we are highly recommended to all from your side . Thank you for the compliments to my team , i will share your appreciation to them to keep them fully engaged and highly motivated. Your business support is well received and we look forward to hosting you again in future. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you so much for taking time to rate us and share your feedback. So glad to note that you had an enjoyable stay. We look forward to your return in the future. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you so much for the amazing review of our property and facility. We are delighted to note that you had a great stay and that the team exceeded expectations. We look forward to hosting you once again in Sarova hotels. Regards Jayne Kiragu General Manager

Dear Guest, Thank you for the lovely review. We are delighted to note that we exceeded your expectations and that you have recommended our services to all. Thank you for the business support and we look forward to hosting you soon in the new future. Regards Jayne Kiragu General Manager

Dear guest, Thank you so much for the lovely review. I have taken note of certain areas in which you were absolutely taken and blown away by the team. Nameless the restaurant and security teams. I will share your motivating compliments with them. On the other hand I noted with concern that we could do better to 8mprove the arrival experience and the food offering at the buffet.. please accept my apologies for any inconveniences this may have caused to you. I will ly review with the team and see how best to make this particular experience much better for all our guests. Thank you so much for the business support and we surely look forward to another ity to host younin Sarova hotels. Kind regards Jayne Kiragu General Manager

Dear guest, Thank you for choosing Sarova Lionhill as your preferred place to be and for sharing this wonderful review with us.. Am delighted to see that our team exceeded your expectations. Indeed the park has a lot of game to offer and be sighted with ease as you drive in or out. We are looking forward to your return and another opportunity to host you at Sarova hotels. Kind regards Jayne Kiragu General Manager

Dear Guest, Thank you so much for your valuable feedback. Thank you for choosing Sarova Lionhill as the preferred place to visit. I have noted the issues and concerns raised from your side and would like to assure you of our commitment to continuous improvement. On our full board meal plan across the group , we do not serve water with meals and we have shared all your sentiments on this matter and the operations team is working around the matter to see how best to resolve the issue in favour of our guests. Our picnic boxes too are standard across the group and will be reviewed once again to ensure that what is offered to our guests is more delightful. Thank you for the comment on our furniture which has been replaced . We look forward to welcoming you back in the future. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you so much for the constructive feedback. Accept our very sincere apologies for the inconvenience caused to you on the quality of our food particularly at the Indian section . We are committed to continuous improvement and have already initiated interventions to address the matter and to keep the food quality as high and as fresh as possible. We have as well introduced a lovely organic out-door food experience for our guests to try. Please keep us informed of your travel plans so we can know when you will next pay us a visit. Looking forward to meet you in person. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you so much for a five star * rating! We look forward to welcome you back in the near future. Kind regards Jayne Kiragu General manager

Dear Guest, Thank you very much for the wonderful feedback. Looking forward ot hosting you once again in the future. Kind regards Jayne Kiragu General manager

Dear Craig, Greetings from Sarova Lionhill, Thank for taking time out to share a detailed appraisal of your recent experience with us. We are honored that you gave us an opportunity to engage with you and we are delighted to receive your commentaries on our team and service offerings. Turning our guests' moments with us into memorable experiences is what we strive for and your feedback is an affirmation that we met this goal during your stay. Our team is excited to learn of your compliments and we look forward to welcoming you back in the near future. Yours Sincerely, Nicholas Maina. Assistant Manager.

Dear Dave, Greetings from Sarova Lionhill, Thank you for giving us an opportunity to serve you and for sharing your experience. In our endeavor to deliver excellent customer service, we are highly inspired by your remarks on our members of staff and service offerings. It will be our pleasure to host you again in the near future. Yours Sincerely, Nicholas Maina. Assistant Manager.

Dear Guest, Greetings from Sarova Lionhill and thank you for your review. We are delighted to learn that we were able to create a refreshing and memorable experience for you. We look forward to an opportunity of hosting you again in the near future. Yours Sincerely, Nicholas Maina Assistant Manager.

Dear Guest, We appreciate that you chose us as your preferred hospitality partner in Nakuru and thank you for your rating. Yours Sincerely, Nicholas Maina Assistant Manager.

Dear Guest, We appreciate that you chose us as your preferred hospitality partner in Nakuru and thank you for your rating. Yours Sincerely, Nicholas Maina Assistant Manager.

Dear Melette, We appreciate that you chose us as your preferred hospitality partner in Nakuru and thank you for your rating. Yours Sincerely, Nicholas Maina Assistant Manager.