고급 침구, 각각 다른 스타일의 인테리어, 무료 WiFi, 침대 시트
예약 가능 여부 확인

센차 호텔 여행 후기

4 out of 5
센차 호텔
4066 Howard Ln, Napa, CA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 773개" "
평점 8 - 좋아요. 1002개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 47개" "
평점 4 - 별로예요. 1002개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 10개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Eunju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든게 완벽
2019년 8월에 2박 숙박함
답변 제공: Kimberly Lund, Reservation & Revenue Mgr 님, 2019년 9월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

6/10 - 괜찮아요

Sue 님, Seoul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
청소상태만 빼면 대체로 만족스러운 곳
한적하고 평화로운 분위기의 숙소는 좋았지만 엘리베이터가 없어 3층까지 캐리어를 가지고 올라가야 했던 점은 불편했고 특히 구석진 곳은 청소가 제대로 되어있지 않아 먼지가 보여서 불쾌했다. 호텔의 수영장시설은 괜찮았고 저녁마다 무료 와인시음회가 있는 점은 좋았다.

8/10 - 좋아요

maria 님, Miami

좋아요: 청결 상태, 직원 및 서비스
I wish we would have been told with more anticipation that the obey was under construction. We were told the day before. Otherwise the facilities and room are amazing. Will definitely be back.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Milena

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Romina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you Karen for your warm welcome! This property is beautiful. Even though some rooms are being renovated. I will definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and you will have to come back for another visit when the renovation is complete. The new Lobby and breakfast options will be amazing.

10/10 - 훌륭해요

Benchamard 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place and best service
2024년 4월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Hasmik

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Room was spacious, clean and with a beautiful view. Breakfast was not good though. Although they had renovations that caused changes in breakfast service.
2024년 4월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 8일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your room. You will have to come back for any return visits to Napa Valley and check out our new and improved lobby and breakfast options.

8/10 - 좋아요

Richelle

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The patio was dusty and had cobwebs on the furniture. The room was hot when we came in. I booked a garden view but there is no view. However, the staff were nice and friendly.
2024년 4월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 3일
Thank you for taking the time to review SENZA Hotel. Our apologies the patio did not meet up to our usual standards. We will address Housekeeping directly on this issue. And also the temperature of the room when you arrived. We hope you will give us another try on any returning visits to Napa Valley

10/10 - 훌륭해요

Joenard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 1일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

8/10 - 좋아요

Quyen 님, Sunnyvale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was advertised the room was supposed to be a suite but it was not a suite. It was a nice big room.
2024년 3월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 1일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. We hope to see you again for any future visits to Napa Valley

8/10 - 좋아요

Paige

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 18일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 - 훌륭해요

Ana

2024년 3월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 3일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

6/10 - 괜찮아요

stephanie 님, Tampa

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Walls paper thin. Breakfast was ok.
2024년 3월에 3박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 13일
Thank you for taking the time to review SENZA Hotel. We are in the process of revamping our breakfast and hope you will give us another try for any return visits to Napa Valley

10/10 - 훌륭해요

Kirsten

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 3박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 12일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Rbk

2024년 3월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 4월 1일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

2/10 - 너무 별로예요

Vivian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 6박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 11일
Thank you for taking the time to review SENZA Hotel. We are disappointed you stay did not meet expectations. I encourage you to please contact the hotel for further discussion.

8/10 - 좋아요

Dustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 7일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and we hope to see you again for any return visits to Napa Valley

10/10 - 훌륭해요

Zuzana 님, Rocklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I chose this hotel for our weekend getaway as the place we typically stat at was fully booked and we couldn’t be happier. I think we found ourselves new favorite place in the area. Everything went very smooth from the check-in all the way to the check-out, the hotel was very nice, clean, modern and so cozy. We stayed at the room with the vineyard view and it was beautiful. We are definitely stating again in the future.
2024년 3월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 3월 5일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

6/10 - 괜찮아요

Soyoung

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
The property smelled unclean and the room was plain with some wear and tear on the walls. The location is on a highway and very busy.
2024년 2월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 2월 26일
Thank you for taking the time to review SENZA Hotel. We take all critiques seriously. If you could please contact the hotel, so we can discuss.

8/10 - 좋아요

Erwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 4박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 2월 22일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was amazing with great climate control. The breakfast was a bit underwhelming....
2024년 2월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 2월 19일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

8/10 - 좋아요

Marites

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Taylor greeted us as we checked in on the later in. She escorted us to our room, showed us how to work everything, left to make us churros and delivered them to us. Thats what you call service!!!
2024년 2월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 2월 19일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

10/10 - 훌륭해요

Conti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 2월 21일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Pramit

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The construction did not interfere with the guest experience. It will only be better in time.
2024년 1월에 4박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 29일
Thank you for taking the time to review SENZA Hotel We are delighted you enjoyed your stay and all that SENZA has to offer. You will definitely have to come back for another visit to check out our new lobby.

10/10 - 훌륭해요

Sophia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property. A little dated; friendly staff
2024년 1월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 31일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 22일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

8/10 - 좋아요

Anna

2024년 1월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 18일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for a return visit to Napa Valley

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay but expensive for what it is.
Breakfast was nice, simple offerings that do the job. Coffee and water all day in lobby is nice. Bedroom is sparse looks cozier online. Lovely balcony with view. Tv remote did not work properly. Everything else was fine but not really worth the high nightly rate.
2024년 1월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. I see you stayed in our Vineyard Room. You should come back out in spring or summer when the vineyard next to your room is in full leaf. It is quite the site. We hope to see you again.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

10/10 - 훌륭해요

ivanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. We keep coming back here.
2024년 1월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 9일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

gerald

It was really enjoyable. Two nights and two days.
2023년 12월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 9일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun in the Vineyards
Great location and super dog friendly. Walking distance to Don Giovanni restaurant and Ashes and Diamonds Winery. Outdoor hot tub is a plus. And outdoor hot tub was great.
2023년 12월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 31일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Sveta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ambiance. Also the privacy.
2023년 12월에 3박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Steve

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff was excellent and the hotel was very nice. It is close to Hwy 29 so there is some vehicle noise and headlights at night. One battery charging station which it would be better to have more or at least not allow people to plug in and leave their car in the charging spot far beyond when their car is fully charged. Unfortunately, there are those who are completely inconsiderate. It's all about them and the hell with others.
2023년 12월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley. We have one regular charging station and three Tesla charging stations. Also we have two fountains on the property to go off during peak commute hours to help drown out the road noise.

10/10 - 훌륭해요

Antoine

2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Kylee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms felt so luxurious. They were clean, smelled good, sheets and bedding were amazing, and much more.
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Vasiliki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

HSIU JAN

2023년 12월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 15일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

8/10 - 좋아요

Hayley

2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2024년 1월 2일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

N

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shame about the busy nearby road, otherwise the property would have been a bit more tranquil. Still, the room is modern, extremely comfortable and luxurious. The staff at check in were very courteous and welcoming, and appreciated being escorted to our room - not often that happens these days. Highly recommended
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 24일
Thank you for taking the time to review SENZA Hotel. WE are delighted you enjoyed your stay. We do have fountains on the property that go on during prime commute times to help drown out the road noise. We hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Denis 님, STOCKTON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property construction going on at this time. We had a nice stay.
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 21일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. You will have to come back for another visit when our Lobby is complete, it will look amazing.

10/10 - 훌륭해요

Kathryna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 20일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

8/10 - 좋아요

yuru

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I wish there were Qtips, tea, something to boil water in the room.
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 20일
Thank you for taking the time to review SENZA Hotel. I hope you asked the front desk for a hot pot. We do have electric kettles guest can use in their room upon request. I will take note on the Qtips.

10/10 - 훌륭해요

GILBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 21일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

2/10 - 너무 별로예요

Cherylee Shaar

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First the good: comfy bed, nice shower and large room. However, there are no real amenities here. They claim they have room service and complimentary wine tasting. The “room service” requires you to walk outside to the front desk and consists of pizza and cheese sticks. No complimentary wine. We finally ordered Uber eats, but we had no flatware and were told by the front desk they couldn’t help out. Our tv remote didn’t work, and neither did the coffee maker. We did get a replacement remote, but it didn’t work either. Overall this property is way overpriced for not much. Only highlight was the very expensive massage we got from AJ. He is wonderful. But again, there was so “spa” or place to wait (stood outside in the rain until appointment time).
2023년 12월에 3박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 19일
My sincerest apologies you had a bad experience. That is not our standard. We will definitely address this with the Front Desk staff and manager.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 19일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Paulette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was so peaceful. The Continental complimentary breakfast was a welcome surprise.
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 18일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Jerika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 18일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 - 훌륭해요

Amalia Rivera

2023년 12월에 2박 숙박함
답변 제공: Reservation & Revenue Manager 님, 2023년 12월 18일
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley