내부

아메리카스 베스트 밸류 인 & 스위트 머프리즈버러 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 626개 이용 후기 중 81개" "
평점 8 - 좋아요. 626개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 626개 이용 후기 중 167개" "
평점 4 - 별로예요. 626개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 626개 이용 후기 중 155개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

Only hand two hand towels in room no wash rags or bath towels
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 5일
Dear Anthony,Our goal is to ensure our guests have all they need for an enjoyable stay, and we apologize if your room was missing some towels. Our front desk is always available to provide additional amenities should you need them. We will be sure to speak with our housekeeping team to ensure our rooms are properly prepared. Thank you for reaching out to share how we could improve, and we hope you had a safe trip home.

10/10 - 훌륭해요

Ronald

4/10 - 별로예요

Kainen

별로예요: 숙박 시설 상태 및 시설
Didn’t have a microwave and the tv didn’t even work at first. Then when the tv finally displayed anything it was static across the screen the whole time
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Kainen,It's unfortunate to hear that you didn't have a good time with us and we apologize for any issues with our amenities during your visit. Our team will be sure to look into all your comments further and make improvements where necessary. Thank you, and we hope to see you again soon.

8/10 - 좋아요

Kainen

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
When we were checking in there were police arresting someone and there was also 2 people getting kicked out of the hotel for a separate reason. Like the room was fine but the people staying there just seemed sketchy. Police were coming through the parking lot regularly
2024년 2월에 1박 숙박함
답변 제공: Americas Best Value Inn- Murfreesboro 님, 2024년 2월 8일
Dear guest,Thank you for taking time to share your reviews.

6/10 - 괜찮아요

Jennifer L

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl at check in wa super friendly and shea the only part of the experience that was good. In all my years I have never left a review of a hotel room but this one needa mentioning. The room, especially the bathroom, is GROSS! A long PURPLE hair on the shower wall, cruddy, scum covered tub, the shower water disnt get hot at all until I realized that the handle was on wrong, so the actually hot water was somewhere in between the hot and cold settings. Dirty smears on the shower curtain which looks like it hasnt been washed since it was hung years ago, dirt smears on the walls, dirt smudges on the pillow cases. If I hadn't already paid and was exhausted from driving over 600 miles today I'd have gone somewhere else. If I could attach pictures I would. Worst experience ever at a motel. Do better folks.
2024년 2월에 1박 숙박함
답변 제공: Americas Best Value Inn- Murfreesboro 님, 2024년 2월 8일
Dear guest,Thank you for taking time to share your reviews.

10/10 - 훌륭해요

Tiffany

2024년 1월에 1박 숙박함
답변 제공: Nikki 님, 2024년 2월 4일
Thanks for reviewing our property, we're glad you enjoyed your stay.

6/10 - 괜찮아요

Carol

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what advertised no breakfast on weekends.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Roger

2023년 10월에 1박 숙박함

8/10 - 좋아요

Jonna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was clean in the room and friendly service. But the outside building was very dirty and old looking. I felt it was not the safest place to stay.
2023년 7월에 1박 숙박함
답변 제공: Americas Best Value Inn- Murfreesboro 님, 2023년 8월 7일
Dear guest,Thank you for taking time to share your reviews.

4/10 - 별로예요

Tyler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Robby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
Nice clean room, convenient to the interstate!
2023년 7월에 1박 숙박함
답변 제공: Nikki 님, 2023년 7월 22일
Thank you for taking the time to review our property, we're glad you enjoyed you stay! Have a Blessed Day

4/10 - 별로예요

Roger

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DON’T STAY HERE
Check in took 20 minutes and 2 people had to verify my ID, even though I had paid in advance. No breakfast even though breakfast was advertised from 6-9am they said since they were “remodeling” no breakfast and no refund. We had to call the front desk at 9pm due to their “remodeling” noise below our room. Our room had recently been “renovated “ but the bathtub was surrounded with black mold and the toilet seat was broke and very weak water pressure and little hot water.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Maureen

출장 여행
좋아요: 청결 상태, 직원 및 서비스
They appear to be upgrading or under new management. There was no clock, no hair dryer, no chair other than a broken wooden one. No breakfast, but there appeared to be new tables and chairs in an area for a small dining area. I just was expecting more for the price I paid. We only stayed one night. I slept well and didn't hear any noise.
2023년 6월에 1박 숙박함
답변 제공: Americas Best Value Inn 님, 2023년 6월 25일
Dear Guest,Thank you for taking time to share your reviews.

4/10 - 별로예요

Mike

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This room sucks. It’s awful. Should be like 25$ at most. It’s the worst room ever in the history of the world. Spend a few more dollars and stay elsewhere. And I can put up with quite a bit.
2023년 6월에 1박 숙박함
답변 제공: Americas Best Value Inn & Suites 님, 2023년 6월 19일
Dear guest,Thank you for taking time to share your reviews.

4/10 - 별로예요

Stephen

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here
This hotel would have been fine IF we didn’t find drug paraphernalia in our room, the hotel told people they were under construction, and the rooms were trash.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Lalanea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower pressure was good, room was clean and quiet. Will go back
2023년 4월에 1박 숙박함
답변 제공: Americas Best Value Inn & Suites- Management 님, 2023년 5월 4일
Dear guest,Thank you for taking time to share your review.

2/10 - 너무 별로예요

TaNisha

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Thomas 님, Gallatin

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a disgusting run hotel, rooms filthy, sheets threadbare as are towels. Chair in room dirty and stained. Tub and toliet had not been cleaned, opened shampoo and soap from prior time. Very noisy, felt very unsafe on the property.
2023년 4월에 1박 숙박함
답변 제공: Americas Best Value Inn- Murfreesboro 님, 2023년 4월 24일
Dear Thomas,Thank you for taking time to share your reviews.

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst night of my life. When you moved on the bed it sounded like a metal explosion of some sorts. This made it impossible to sleep.The room itself was in dire need of repair. No coffee maker or blow dryer. Web site said breakfast but they didnt have any. So very disappointing.
2023년 4월에 1박 숙박함
답변 제공: Nikki 님, 2023년 4월 15일
Thank you for taking the time to review our property, we're sorry you didn't enjoy your stay. Have a blessed day.

8/10 - 좋아요

Nancy 님, Indianapolis

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for a quick stop on the way home. James was very nice.
2023년 4월에 1박 숙박함
답변 제공: Nikki Patel 님, 2023년 4월 5일
Dear Nancy,Thank you for taking time to share your reviews.

2/10 - 너무 별로예요

Missy

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Chris

별로예요: 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Nikki 님, 2023년 3월 28일
Thank you for taking the time to review our property. Have a Blessed Day

10/10 - 훌륭해요

Gretchen

2023년 3월에 2박 숙박함
답변 제공: Nikki 님, 2023년 4월 15일
Thank you for taking the time to review our property, we're glad you enjoyed your stay. Have a Blessed Day.

2/10 - 너무 별로예요

Brooks

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price and location were fine. The check in clerk was beyond rude.but that was when I gave her the bug that was our room
2023년 3월에 4박 숙박함
답변 제공: Kenny 님, 2023년 3월 18일
Thank you for taking the time to review our property. We're sorry you didn't enjoy your stay. Have a Blessed Day.

8/10 - 좋아요

JC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordability and easy
2023년 3월에 1박 숙박함
답변 제공: Nikki 님, 2023년 3월 16일
Thank you for taking the time to review our property!

4/10 - 별로예요

Jason

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don't ask for much but...
Honestly, the site should be bulldozed and start over with a new building.
2023년 3월에 2박 숙박함
답변 제공: Nikki 님, 2023년 3월 16일
Thank you for taking the time to review our property. We are currently in the process of remodeling our property, unfortunately you appeared to have stayed in one of our older rooms. Hopefully you'll try us again in the future and enjoy your stay in one of our fully renovated rooms.

10/10 - 훌륭해요

C

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were very polite
2023년 3월에 2박 숙박함
답변 제공: Nikki 님, 2023년 3월 12일
We're glad you enjoyed your stay!

10/10 - 훌륭해요

Tristin

좋아요: 청결 상태, 직원 및 서비스
For 97.00 it wasnt the greatest toilet paper holder is broke place looks kinda run down just been
2023년 3월에 1박 숙박함
답변 제공: Americas Best Value Inn- Murfreesboro 님, 2023년 3월 6일
Dear Tristin,Thank you for taking time to share your reviews. Also we are under process of renovation.

8/10 - 좋아요

Glenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I come here because they have a hot tub in the room and the employees are nice but the second night we were there someone keeper knocking on the door that scared me we could not see who it was but other then that they just keep knocking
답변 제공: Americas Best Value Inn & Suites Management 님, 2023년 1월 16일
Dear Glenda,Thank you for taking time to share your reviews.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shabby and dirty
The place was shabby and dirty and I felt unsafe outside. I will not stay again.
2023년 1월에 1박 숙박함
답변 제공: Americas Best Value Inn & Suites Management 님, 2023년 1월 16일
Dear Guest,Thank you for taking time to share your reviews.

8/10 - 좋아요

Josh

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
They commode wasn't clean and the hot tub had bugs in it so we didn't use it. There were no towels or wash clothes in our room. We did get towels the next morning.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ronald

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was disgusting. It was very dirty, i wont stay here ever again.
2022년 8월에 1박 숙박함
답변 제공: Abvi Management 님, 2022년 9월 4일
Dear guest,Thank you for taking time to share your reviews.

4/10 - 별로예요

Ruth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was disappointed in the bathtub there was some leftover brown stuff from an old mat and the paint in the bathroom area was chipping in the carpeting by there was dirty
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 16일
Dear Ruth, While we're happy to receive your feedback, it's unfortunate to hear about the cleanliness concerns you encountered. Our team members will look into your feedback as soon as possible and we hope you'll give us another chance in the future.

6/10 - 괜찮아요

James 님, Elgin

연인과의 여행
좋아요: 직원 및 서비스
The property is very aged and needs new bedding, bathroom updates, all lights and fans in working condition, and better light and sound proofing around the doors and windows. This property was convienient for location and pricing.
2022년 6월에 2박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 6월 27일
Dear James, Thank You for taking time to share your reviews.

4/10 - 별로예요

MITCHELL 님, Kimball

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
All transactions done through night service window. No breakfast service.
2022년 6월에 1박 숙박함
답변 제공: Americas Best Value Inn- Management 님, 2022년 6월 24일
Dear Mitchell, Thank you for taking time to share your review.

2/10 - 너무 별로예요

Diane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was unkept, dirty, old furniture. Bathroom was dirty, shower curtain smelled so awful the smell carried into the room.
2022년 6월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 6월 20일
Dear Guest, Thank you for taking time to share your reviews.

8/10 - 좋아요

Velma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
So so stay
The refrigerator had so much ice build up we couldn’t use the freezer section. The hair dryer did not work and was dirty. There was mildew in the shower. Water pressure was good. Beds were comfortable. We asked for more towels and had them promptly delivered to our room. We were on the bottom floor and could park directly across from the room. Would I stay here again? Probably not.
2022년 6월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 6월 20일
Dear Guest, Thank you for taking time to share your reviews.

4/10 - 별로예요

David

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was pretty run down, lobby was closed so all transactions were through a window. Room wasn't necessarily dirty but in disrepair. Hair dryer fell apart in your hands and left bare wires exposed. Not a great room.
2022년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 6월 14일
Dear David, It sounds like our accommodations did not meet your expectations. We sincerely apologize for any concerns you had regarding our upkeep, and we assure you that our maintenance team will discuss your comments internally. We are committed to guest satisfaction and will do everything we can to elevate it. As we endeavor toward success, allow us to welcome you back for an experience that is nothing short of stellar.

6/10 - 괜찮아요

Joanne

가족 여행
좋아요: 직원 및 서비스
Not great. Non-smoking room smelled like smoke, cigarette burn on bed cover, shower curtain had mold stains. No fridge or microwave (I didn't even look for that when I booked, though). Couldn't call the office from the room phone.
2022년 5월에 2박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 6월 20일
Dear Guest, Thank you for taking time to share your reviews.

2/10 - 너무 별로예요

Kyle

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay else where. $25 would still be to much
The photos look alot better than it does in person. Loby was closed so no breakfast.the folks at the window didnt want to help. The room was absolutly filthy and smelled awful. The furniture felt discustingly filthy with except the bed. When i complained i didnt get so much as an appology, no refund, and no one ever came to clean the room. So we went and bought our own towles,soap, and stuff to clean the rooms our selves. We only used their towles and rags to clean the bathroom and kitchenet and those white rags turned black real fast after cleaning the tub and again after cleaning the bathroom floor. I wish i had taken pictures befor and after we cleaned. I wouldnt stay here again even if it was only $25 Night.
2022년 5월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 6월 20일
Dear Guest, .hank You for taking time to share your reviews.

4/10 - 별로예요

William

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing like photos, marginally better than a flop house. There's a significant difference between mine and your versions of a 2-star establishment.
2022년 4월에 2박 숙박함

4/10 - 별로예요

Troy

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No soap or shampoo in the room. The water pressure was extremely poor. Sketchy people were hanging out in the parking lot for our entire stay.
2022년 4월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 4월 4일
Dear Guest, Thank you for taking time to share your review.

8/10 - 좋아요

Kendra

가족 여행
별로예요: 편의 시설/서비스
Was not informed till arrival that the lobby was closed so no breakfast was served and couldn’t get ice
2022년 3월에 2박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 3월 31일
Dear Guest, Thank You for taking time to share your reviews.

2/10 - 너무 별로예요

janet

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have low standards for a one night passing through hotel. This was below even my standards. Lobby is closed. You check in through a window outside. If you need a restroom as soon as you arrive after being on the rode…forget it. Check in first through the window. No breakfast because the lobby is closed. The room is in a rundown condition of curbside furniture.
2022년 2월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 2월 28일
Dear Guest, Thank you for taking time to share your reviews.

6/10 - 괜찮아요

Emma

2022년 2월에 1박 숙박함

4/10 - 별로예요

Barbara

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was very dirty, dresser was broke. Mold in the bathtub, wall are filthy.
2022년 2월에 1박 숙박함
답변 제공: Americas Best Value Inn Management 님, 2022년 2월 28일
Dear Guest, Thank You for taking time to share your reviews.

2/10 - 너무 별로예요

Janice

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to stand outside because of the pandemic to check in waited 15 minutes and I pre-registered it's January it was freezing plus he speak no English
Filthy door wouldn't stay shut ice maker didn't work shower would not turn off the faucet ran all night One towel and washcloth no comforter on the bed half the lights don't come on
2022년 1월에 1박 숙박함