룸, 킹사이즈침대 1개, 장애인 지원, 금연 | 객실 내 금고, 책상, 방음 설비, 다리미/다리미판

컴포트 인 프랭클린 하이웨이 96 여행 후기

2.5 out of 5
컴포트 인 프랭클린 하이웨이 96
4202 Franklin Commons Court, Franklin, TN

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 253개" "
평점 8 - 좋아요. 1007개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 208개" "
평점 4 - 별로예요. 1007개 이용 후기 중 145개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 96개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hyonmi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 3월에 3박 숙박함

4/10 - 별로예요

Stephen

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like that.The pool was closed and they didn't tell me on the phone I didn't like the breakfast equipment didn't work for the pancakes
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Joseph

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here over the years and the property is looking increasingly tired. Very nice staff, but the breakfast was not good at all.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 숙박 시설 상태 및 시설
Pool closed “for months” says the front desk. Two kids who have been riding in the car all day are bummed. No mention of any problem at booking, less than a “few months” ago
2024년 3월에 1박 숙박함

8/10 - 좋아요

ALAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, clean lodging.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

TREY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Esthetically pleasing
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

xuzhan

2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Brittani

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire place was very outdated and just felt dirty. Even the hot tub in our room was super outdated. The toilet seat was torn up and scratched terribly. Needs some improvement. Won’t be using comfort inn ever again.
2024년 2월에 4박 숙박함

4/10 - 별로예요

Kaitlynn

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
There were a few ants in the bathroom, the ottoman had staples sticking out of the side that my toddler cut her hand on. A few of the employees I interacted with seemed like they couldn’t be bothered, except for the young black girl that we spoke with when we checked out.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Randy

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Marjie

가족 여행
Location was good. Renovation in process with wet paint smell on every floor. HVAC did not work ran all the time with you either freezing or sweating too death. Shower wouldn’t drain and ran out of shower curtain soaking everything. Phones didn’t work. Coffee pot broken and leaked everywhere. Pool out of order. Just a bad experience with the staff all new and no manager to be found. Bills all messed up! Overall just an awful experience!
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Jordan

단체 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Amber

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like the hair on the walls, the stained sheets, the mold on the bathroom ceiling that looked like it had been “fixed” before.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

RANDAL 님, Mosinee

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Cheryl

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff seemed to keep the basic property clean, but the furnishings and carpet were very worn. Looked like many of the doors had been spray painted without covering the carpet, etc. You may be getting ready to do an update of carpet and other items, but signage should be displayed saying that. There also were open areas of drywall, where we could tell repairs were in process. Also, we had reserved at this property, because it had a pool, but the pool was closed without warning.
2023년 12월에 3박 숙박함

4/10 - 별로예요

Kosmere

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great location and staff is nice. Hotel itself is desperately in need of a full renovation. Everything is from the 90s and has aged poorly. Unpleasant and unexpected smells can be found all over the place. Fraying carpet, holes in walls, scuffed furniture, etc. I think the staff does a good job keeping the place as clean as they can given what they have to work with; housekeeping is particularly good. If you really need to stay in Franklin and are on a tight budget then I suppose you could stay here, but I definitely wouldn't stay again if the hotel was in the same condition it is now. If management is reading this, please consider advocating to corporate to renovate.
2023년 12월에 6박 숙박함

2/10 - 너무 별로예요

Haely

2023년 12월에 2박 숙박함

4/10 - 별로예요

Judy

가족 여행
별로예요: 숙박 시설 상태 및 시설
Easy to get there. Needs updated, rooms Ok, but rest of property needs updated.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kas

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

xuzhan

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Vicki

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jacob

2023년 11월에 4박 숙박함

6/10 - 괜찮아요

joshua

연인과의 여행
별로예요: 청결 상태
The property is on a great area but it needs a ton. It is filthy, there are damaged items everywhere including the ceilings and it is extremely outdated. The bedding was so dirty with huge stains on it. We reserved a room with a hot tub and it was terrible. The plastic is yellowed like its from 1970 and the buttons where broke to the point that if you wanted to use it you had to poke an empty hole and hope you touched the remnants of a button.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nothing
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here!!! Horrible, unclean, not custome!
If you can afford a different hotel, do so. Avoid this place. The checkin was horrible, they put me in an occupied, dirty room. Then they put me in a room I would not house my dog in, it was dirty and in bad condition. The bed was uncomfortable. The bathroom light did not work. The ice maker was broken. The bathtub would not drain very well so I had to stand in dirty water. The sink was missing the plug. The clientele was schetch and looked like zombies. Maybe the gov uses this place for the homeless. The TV was real small and not 4K for sure, very limited set of channels. Lots of noise. The breakfast was uneatable. And they charged me more than the reservation cost.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great value and great staff.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 객실의 편안함
Good but not great.
Disappointed in the promoted "hot breakfast". After 30 minutes there was no eggs or meat left, and never replenished. Had one biscuit and luke warm gravy. No fruit, no yogart, little selection and no "attendant" to provide service. The desk staff were friendly and helpful. Room as "average".
2023년 10월에 2박 숙박함

4/10 - 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible!!
This hotel was the worst I have ever stayed in! Everything was dirty or worn out - carpet, furniture, elevator. It appeared that they had recently done some renovations, but there was no evidence of ongoing remodeling. In our room, there were 4 vanity lights over the sink, and only one was working. The television in the sitting area would not come on. One of the lamps would not come on. The phones in the room were not working. The bath towels in the room when we got there were small, thin gym towels. The next night o asked for clean bath towels, but there was only ONE available! After our first night, I reported to the desk clerk the issues with the vanity lights, TV, and lamp. She made no attempt to write them down and didn’t even ask my room number. I told her our room number and she said she would make sure those things were taken care of that day. When we returned to the room in the evening, nothing had been done to address the issues. I would not recommend this hotel to anyone!
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I loved the hotel looked nice and the people were so nice, unfortunately I developed a nasty cough after being in the hotel for a few hours. My husband is a musician so I went to pick him up from his show and he started coughing in the room as well neither of us were sick prior to entering the room so we left at 2am and drove home we no longer had trouble with coughing or breathing. I don’t usually leave reviews, but I felt it necessary for health reasons..
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Kendra

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This is obviously an old hotel. There was a smell of pain in the hallways, with a wet paint sign on one of the doors. The place still needs work. Our room smelled musty. Also, we were afraid to use the shower, because there was mold in the corner. We went to the breakfast area shortly after 7AM, and the hot food was gone, so we had to go elsewhere for breakfast. The same guy was working the front desk the whole time, and he was very nice. We brought the mold to his attention. The bed was comfy. Overall the place is adequate for a night stay (like we did), but I wouldn’t want to stay longer than that.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

shannon

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place was dirty, rundown and the pool was ice cold. There was missing light covers, holes in the wall and doors, dirty/stained carpeting.
2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Not impressed
Needs work. Hallways recently painted and carpet was used as drop cloth. It was very dirty. Our room smelled like smoke. We had 2 towels for 3 people and were told there wasn't any more clean ones. No extra pillows available either. Food crumbs were still on the couch. Pool was ice cold w no clean towels, but wet dirty ones on the floor. On the plus, except for the couch, the room seemed clean. The bed was reasonably comfortable.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Erickson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel

2/10 - 너무 별로예요

Ahmad

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value but don’t bother with the breakfast.
Breakfast was terrible otherwise very good stay.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Stan 님, Stow

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Monica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jillian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The guy at the front desk was extremely rude, and there was mold all over the bathroom walls and ceiling. The pillow cases were gross and stained with what looked like makeup.

6/10 - 괜찮아요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel is located off close to the highway. We were grateful for it because the hotel next door where we originally booked was bad so we moved to the Comfort Inn. Room was big with plenty of space (mini-fridge & couch). It was clean and the front desk staff were friendly.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very nice friendly man at desk for check in - took like 5 min and we were checked into a clean room with the BEST HIgh POWERED SHOWER I have ever had at a hotel !! had a sore back from driving and it really helped - close to Nashville - great experience here !
2023년 9월에 1박 숙박함

4/10 - 별로예요

Melinda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

David

가족 여행
Avoid this place
Toilet was leaking and the floor was dirty so I cleaned it up with a towel and left it in the Bathroom. The day I left they charged $163. I called and they said they couldn’t refund it. still no resolution
2023년 9월에 1박 숙박함

4/10 - 별로예요

Brett

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Blood on the bed, mold in the shower ceiling. And the bath fan was pouring out some kind of brown water in the middle of the night and all morning so we couldnt even use the shower. Very dissatisfied with this hotel
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Brent

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Eric

가족 여행
별로예요: 청결 상태
Hotel management was willing to hold our bags as an early check-in was not available. Maintenance of room was poor from worn out plumbing fixtures, to multiple burnt out bulbs, to the AC unit which left everyrhing in the room damp.
2023년 9월에 2박 숙박함