로비

컴포트 스위트 레바논 여행 후기

2.5 out of 5
컴포트 스위트 레바논
904 Murfreesboro Rd, Lebanon, TN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 635개" "
평점 8 - 좋아요. 1000개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 70개" "
평점 4 - 별로예요. 1000개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 31개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

Kris

가족 여행
별로예요: 직원 및 서비스
Comfort Inn Lebanon. Here we go.... Received a text a few hours before our arrival advising they will apply an addition $150 hold on our card AFTER we'd already paid for the room. Nevermind that such a fee is mentioned nowhere in the fine print. Not at all interested in that. I forced them to cancel and we booked with a different hotel. Awaiting the refund.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Morgan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The staff was so nice, the room was really clean and the pool is actually heated which is important when you have kids. We would definitely stay again.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Micki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We drove in from MN for a hockey tournament and were pleasantly surprised. Staff were very accommodating making sure our needs were met and that our hotel was ready upon our 2am arrival. Staff accommodated a noon check out which was so kind so the kids could sleep in a bit. Rooms were quiet, clean, and very worth the meager price tag. Breakfast was hot with the normal biscuits and gravy. The pool room was big and clean, the kids definitely had fun. The staff are what really made it an exceptional experience! Very helpful, kind, and personable. They even took the time to get to really know you. Would definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 20일
Thanks, Micki, for your great review regarding your recent stay with us. We’ve passed your kind words on to our team. The team and I are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future; we value our guests’ feedback on ways we can keep improving.

10/10 - 훌륭해요

Jordan

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was worth the money we spend and the ladies in the front were so helpful and nice
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Thanks so much for your review, Jordan, we love getting feedback about our guests’ stays and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

6/10 - 괜찮아요

Selma

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 6박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Thank you so much for taking the time to leave us a review. Your feedback is very important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Thank you again for leaving us a review.

8/10 - 좋아요

Randy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room’s clean decent breakfast.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 13일
Thank you so much for leaving us a review regarding your recent stay with us. We are pleased that you enjoyed our clean rooms and full hot breakfast! The staff and I thank you for your kind words. We hope to see you again in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great!
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 20일
Thanks for the 5-star review, Michael. You made our day! We look forward to making your day again real soon.

8/10 - 좋아요

Adam

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I was in town for an event at Farm Bureau Expo Center; location was ideal for travel to/from this event. Property was older and could use some attention. The first room I was given smelled like smoke and the door wouldn’t latch; front desk staff was notified and immediately got me into another room (upgraded). As for the pool/hot tub, neither were very clean; water in both were green & cloudy. Breakfast was good. The best thing about this hotel was the staff; friendly and eager to help guests!
2024년 4월에 2박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 4월 9일
Adam,Thank you for choosing the Comfort Suites for your stay while attending your event at the Farm Bureau Expo Center. I am sorry to see there were a few issues. I hope you give us another opportunity to serve your lodging again on your next visit to Lebanon

10/10 - 훌륭해요

Elizabeth

좋아요: 편의 시설/서비스
Great service
2024년 4월에 2박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 4월 9일
Elizabeth, Thank you for your wonderful review. We appreciate your business and look forward to having you stay with us again in the future.

10/10 - 훌륭해요

Aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I especially liked the friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 4월 9일
Aimee,We appreciate your business and for the wonderful comments. It is always encouraging for our TEAM to see. We look forward to serving your accommodations again in the future

10/10 - 훌륭해요

Patricia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price.
2024년 4월에 1박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 4월 9일
Patricia,Thank you for choosing the Comfort Suites for your stay in Lebanon. We look forward to serving your lodging needs again if you are back in our area.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very nice. Clean & a good size.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you so much for taking the time to leave us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. The staff and I thank you for your kind words. We hope to see you again in the future.

2/10 - 너무 별로예요

Melonie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The bed was so hard and uncomfortable! I only got 2 hrs of sleep and I slept those in the chair. The ac didn’t work and it was so warm in the room. I will not stay again
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for taking the time to leave us a review regarding your recent visit with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Had we been aware of the issues, we would have been happy to give you a few fans, send maintenance to replace the AC, or even we could have switched you to a new room. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 - 훌륭해요

Becci 님, huntington beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Id stay again it was great
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 28일
Thanks for the 5-star review, Becci. You made our day! We look forward to making your day again real soon.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wife and i liked every thing
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 28일
Thanks for the 5-star review, William. You made our day! We look forward to making your day again real soon.

10/10 - 훌륭해요

Patty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Weve never stayed in a hotel where the "heated pool" came close to feeling like it was heated, until now. The kids loved that they could jump right in and play.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 28일
Your review made our day, Patty. We’ve passed your comments on to our team so they can enjoy the good vibes. Comments like yours make our work worthwhile. We love that you enjoyed your stay with us and found the indoor heated pool to your and your family's liking. We couldn’t do what we do without great guests like you! Thanks for choosing to stay with us, we can’t wait to see you again!

10/10 - 훌륭해요

Tamas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 26일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

James 님, Hobart

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스
Everyone was very helpful
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 14일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Grzegorz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 12일
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스
One word: "aging". No USB ports in rooms...but plenty of open wall and lamp sockets. Typical biscuit 'n' gravy, eggs 'n' sausage breakfast. Well presented and clean. Staff were very nice, efficient, helpful. Ill be back next year.
2024년 2월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 3월 5일
Thank you for taking the time to leave us a review regarding your recent visit with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for leaving us a review.

10/10 - 훌륭해요

Dominic

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

2/10 - 너무 별로예요

Mary

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for taking the time to leave us a review. We are sorry to see that you rated us 1 star since you didn't have the opportunity to stay with us. I did see we processed a full refund and waived the cancellation fee for your reservation. We would love to know what we could have done better for you.

8/10 - 좋아요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, close to project site
답변 제공: Guest Services 님, 2024년 2월 28일
We really appreciate you taking the time to leave us your 4-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Hardy 님, Columbus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything good place to stay
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 5일
Thank you so much for taking the time to leave us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. The staff and I thank you for your kind words. We hope to see you again in the future.

10/10 - 훌륭해요

Doris

가족 여행
좋아요: 숙박 시설 상태 및 시설
Great breakfast, comfortable bed, enough outlets to plug in all of my chargeable devices
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 17일
Thanks so much for your review, Doris. We love getting feedback about our guests' stays and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

8/10 - 좋아요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s straight for the bread
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 17일
Thanks for the 4-star review, Zachary. You made our day! We look forward to making your day again real soon.

10/10 - 훌륭해요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 17일
Thanks for the 5-star review, Hunter. You made our day! We look forward to making your day again real soon.

10/10 - 훌륭해요

Jill

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Ashok

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

8/10 - 좋아요

Monica

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!

8/10 - 좋아요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe clean quiet updated good breakfast
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!

8/10 - 좋아요

Kwanghoe

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast area is quite small for the guest.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 10일
Thanks, Kwanghoe for your review regarding your recent stay with us. Your feedback is very important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Thank you again for leaving us a review.

8/10 - 좋아요

Cynthia 님, Noblesville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All was adequate.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 7일
Thank you so much for leaving us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Allen

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 26일
Thanks for the 10-star review, Amanda. You made our day! We look forward to making your day again real soon.

10/10 - 훌륭해요

Chelsey

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Guest Services 님, 2024년 1월 26일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Donna

가족 여행
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 26일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place without a doubt. Awesome place to be snowed in
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 26일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Christy

2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 26일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place and very accommodating during winter storm
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 18일
Thanks for the 5-star review, John. You made our day! We look forward to making your day again real soon.

8/10 - 좋아요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Good overnight stay with my kids. Rooms were comfortable, breakfast was very good and had a varied selection for everyone.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 16일
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!

10/10 - 훌륭해요

John

2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 7일
Thanks, John for your great review regarding your recent stay with us. We’ve passed your kind words on to our team. The team and I are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. Thank you again for leaving us a review.

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 16일
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

10/10 - 훌륭해요

Iouri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay , solid breakfast . Would recommend
2024년 1월에 1박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 1월 9일
Louri,Thank you for choosing the Comfort Suites in Lebanon for your recent lodging needs. We appreciate your review and look forward to serving your accommodations again in the future.

10/10 - 훌륭해요

Melody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 1월 9일
Melody,We appreciate your business and for taking the time to do the review, this is very encouraging for our TEAM to see these. We look forward to having you stay with us again in the future.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Services 님, 2024년 2월 10일
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

8/10 - 좋아요

Otniel

2023년 12월에 2박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 1월 9일
Otniel, Thank you for choosing to stay with us while you were in Lebanon, we look forward to serving your lodging needs again in the future.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access, clean, welcoming staff...
2023년 12월에 6박 숙박함
답변 제공: Melissa Parker General Manager 님, 2024년 1월 9일
Kathryn,Thank you for the kind words, It is always encouraging for our TEAM to see what our guest have to say. We look forward to your next visit.