시즌별로 운영되는 야외 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

홀리데이 인 머프리즈버러, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 머프리즈버러, IHG 호텔
1453 Silohill Lane, Murfreesboro, TN

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 757개 이용 후기 중 489개" "
평점 8 - 좋아요. 757개 이용 후기 중 188개" "
평점 6 - 괜찮아요. 757개 이용 후기 중 37개" "
평점 4 - 별로예요. 757개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 757개 이용 후기 중 16개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Pamela 님, Nashville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall comfortable. The bathtub is pretty small.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 7일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

10/10 - 훌륭해요

Damion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with easy access to the Interstate. There’s also a lot of dining and shopping options nearby.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Fantastic review, thank you. We have found that this is a great location and it just keeps growing. We hope to see you again in your future travel plans.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This will be a top choice as we return to Murfreesboro in the future.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you very much! We were proud to deliver you an enjoyable experience here at Holiday Inn Murfreesboro, and we hope your positive review means you'll be coming back to see us again; the pleasure would be all ours

10/10 - 훌륭해요

JOHN

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love. We truly hope that you will give us the chance to make this up to you in your future travel plans.

10/10 - 훌륭해요

DOUGLAS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Thank you for your wonderful review of the Holiday Inn Murfreesboro. We are so glad to know that you had a comfortable and pleasant stay. It was our pleasure to call you our guest and we look forward to welcoming you back soon

10/10 - 훌륭해요

Emily

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was smooth and fast. Just be aware the onsite bar and restaurant is closed on Sundays, which was a bit disappointing. However, there are plenty of restaurants and bars near by. Its a safe location and worth the extra few dollars to be in a hotel where there is little to no rifraf and proximity to the interstate and shopping and restaurants.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

10/10 - 훌륭해요

Austin

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Thank you very much! We were proud to deliver you an enjoyable experience here at Holiday Inn Murfreesboro, and we hope your positive review means you'll be coming back to see us again; the pleasure would be all ours

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff very nice and helpful clean room good food
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

10/10 - 훌륭해요

Brandi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Delivering exceptional quality at Holiday Inn Murfreesboro is always our goal, and we can't thank you enough for letting us know that we succeeded! Thank you for allowing us to meet our expectations by exceeding yours, and we'd love to share another five-star experience with you soon

8/10 - 좋아요

Julie

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

10/10 - 훌륭해요

Berta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New, nice and beautiful.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Wonderful review, thank you. We have a great team at our hotel that really want our guest happy so, it is nice to be able to tell them they achieved their goal, thank you.

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The 3-11 front desk associate and the bartender were wonderful! The room was comfortable and the property was nice. The AM front desk associate was not concerned at all about the hairy bath towel that was folded up as clean in our room. She pulled the hair off the towel and told me to have a nice day. There was no apology nor was i offered a clean towel. That was dissapointing.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 9일
Thank you for taking a moment to share your feedback with us. Our team receives frequent compliments for their cheerful, courteous service, and your experience is not typical nor reflective of our standard. We'll review your comments with our team to ensure our expectations for quality are being achieved with every guest experience. We know we can do better, and it would be an honor to have another chance to change your perceptions.

10/10 - 훌륭해요

Kelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone who works here was SUPER nice and accommodating. This is one of the more affordable options in this block of hotels in Murfreesboro... Totally worth it. I didn't have a chance to visit the fitness center but it looked fantastic.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 9일
We are glad to hear from you and grateful to receive your five-star rating. It is such a joy to learn of the outstanding impact our stellar customer service and pristine accommodations had on your exceptional stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was good , start to finish. Excellent staff, everyone helpful and friendly! Bed was comfortable, room temperature perfect, an overall excellent stay!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Delivering exceptional quality at Holiday Inn Murfreesboro is always our goal, and we can't thank you enough for letting us know that we succeeded! Thank you for allowing us to meet our expectations by exceeding yours, and we'd love to share another five-star experience with you soon!"

6/10 - 괜찮아요

Marc

좋아요: 청결 상태
No restaurant! No bar! They need to share that info on the website! They advertise bar and restaurant which was the main reason i chose this property!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 20일
We do have a restaurant and Bar on property. I am sorry if it had already closed by the time you wanted to use it. Or maybe you stayed at the Holiday Inn Express here in Murfreesboro. Not sure but we would have loved to serve you in Silo's Bar and Grill.

10/10 - 훌륭해요

claudia

좋아요: 숙박 시설 상태 및 시설
Excellence
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 20일
Thank you so much for the very nice review. We strive to have every guest leave as happy as you and we are grateful for you taking your valuable time to tell us of your experience. We truly hope to get the chance to serve you again in your future travel plans.

4/10 - 별로예요

Richard

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was the most unfriendly person at a front desk we have ever experienced. Shower head was ridiculous and we could not even get a rainwater flow from it. No bar of soap in the room whatsoever - again stupid and ridiculous. Body soap bottle empty. Bed was too hard. Big disappointment for such a new hotel.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 9일
We appreciate you taking the time to share your valuable feedback. We're saddened to learn that we were not able to meet your expectations and that the beds were not to your preference. We're also sorry if you experienced with your room. Our team is always available and happy to help find solutions to any issues you may have during your time with us. We hope that you'll consider staying with us again the next time you're in the area so we can deliver a much better experience.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On our way back from 2 week vacation and found this hotel to spend the night. Room was clean and comfortable and we appreciated the restaurant being available for dinner so we did not have to go back out after checking in.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 9일
We can't thank you enough for your encouraging review! It pleases us to see that you enjoyed our hotel and will be recommending us to others. We wish you nothing but the best and would be delighted to serve you again soon here at Holiday Inn Murfreesboro. Thank you for the very comment about our restaurant.

10/10 - 훌륭해요

Amy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome time in Murfreesboro
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 9일
Your five-star feedback is music to our ears! Thank you so much for complementing our service and our clean, comfortable accommodations. We were thrilled to set a new high standard in hospitality! Earning your recommendation is a treat, and we look forward to having you back for another great stay in the future.

10/10 - 훌륭해요

Paula K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Steve , in the bar, was a wonderful reception, although we arrived just before last call. Steve offered us cold beverages and something to snack on after our day on the road. He also gave us recommendations based upon the questions we had regarding Jack Daniel’s tour, the uncle nearest tour as well as the best local pho! We enjoyed visiting with Steve and look forward to seeing him on our next visit to the Nashville area.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 4일
Fantastic review, thank you so much for the wonderful comments about Steve. We will pass them onto him. We look forward to your return.

2/10 - 너무 별로예요

Traci

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst few hour stay
We found a bed bug in one of our beds in the middle of the night. We left at 2:00 in the morning and had to drive to a different hotel in a different town an hour away and pay for another hotel reservation for the same night. I told the front desk person on duty in the middle of the night. She noted the issue and gave me her managers number. I called the manger the next day as well as contacting customer service at Hotels.com. I have gotten absolutely no resolution to the situation from the hotel or Hotels.com.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
We are so sorry that you thought that it was a bed bug. But, our exterminator has just inspected the room and there are no bed bugs in the room. We hope you will give us a chance to make this up to you in your future travel plans.

10/10 - 훌륭해요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean rooms
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you so much for the very nice review. We strive to have every guest leave as happy as you and we are grateful for you taking your valuable time to tell us of your experience. We truly hope to get the chance to serve you again in your future travel plans.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not far from the venue at all!
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Fantastic review, thank you. We have found that this is a great location and it just keeps growing. We hope to see you again in your future travel plans.

8/10 - 좋아요

Teresa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were just here for a quick overnight so didn’t get to check out much regarding the hotel. Room was clean and fully stocked. Front desk attendant wasn’t very friendly when checking in. But would stay here again.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for staying with us and for taking time to share your experience. While we appreciate the generous individual ratings you have given. I am sorry to hear that you did not fully enjoy your time in our hotel due to your check in. We take comments such as these very seriously so we will be looking into the staff member. We hope you will return in your future travel plans.

8/10 - 좋아요

Mary Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Uncomfortable
The bed was rock hard and noisy. My shoulder, hip and ankle ached within minutes due to lack of cushioning. I honestly think the floor would have been equally comfortable. The mattress itself was loud. Every time my spouse or I moved at all we heard a pleather on pleather type of squeak. Neither of us got more than 3 hours of sleep as we woke every time one of us moved. I woke sore and more tired than when I laid down despite allowing time for a full 8 hours of sleep. Will not stay here again.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very unhappy to hear you did not have a great experience. We truly hope that you will give us the chance to make this up to you in your future travel plans.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Thank you for coming to see us here at Holiday Inn Murfreesboro! We're happy that you had a pleasant stay. Cleanliness is our first priority. When you are back in town, come and see us for another comfortable visit.

10/10 - 훌륭해요

Casey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Lauren

2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 9일
Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for your kind words. It would be an honor to host you again at Holiday Inn Murfreesboro.

8/10 - 좋아요

cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place to stay in Murphreesboro, close to hwy and essentials
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 18일
A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're thrilled you enjoyed your time with us and look forward to another excellent stay here at Holiday Inn Murfreesboro.

6/10 - 괜찮아요

Corliss

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for coming to see us here at Holiday Inn Murfreesboro! We're happy that you had a pleasant stay. Cleanliness is our first priority. When you are back in town, come and see us for another comfortable visit.

4/10 - 별로예요

Michael J.

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very unhappy to know we did not meat our goal with your stay.

10/10 - 훌륭해요

Carl

2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 18일
A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're thrilled you enjoyed your time with us and look forward to another excellent stay here at Holiday Inn Murfreesboro.

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good with the exception of check out.Check out personal seem to not know what the other had done on the billing
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Thank you very much! We were proud to deliver you an enjoyable experience here at Holiday Inn Murfreesboro, and we hope your positive review means you'll be coming back to see us again; the pleasure would be all ours.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A moment to relax
This a short but pleasant stay. Everyone was very hospitable.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Our day is brightened by your warm recommendation of Holiday Inn Murfreesboro! We're delighted that you were comfortable in our clean, modern accommodations. It's our hope that the rest of your travels were pleasant as well. Many thanks for your kind praise and we hope you'll visit us again soon.

8/10 - 좋아요

Tiffany

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 18일
Thank you for coming to see us here at Holiday Inn Murfreesboro! We're happy that you had a pleasant stay. Cleanliness is our first priority. When you are back in town, come and see us for another comfortable visit.

8/10 - 좋아요

Loretta J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

6/10 - 괜찮아요

Ronda

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 18일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very happy to know we met our goal with your stay.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 16일
Thank you for coming to see us here at Holiday Inn Murfreesboro! We're happy that you had a pleasant stay. Cleanliness is our first priority. When you are back in town, come and see us for another comfortable visit.

10/10 - 훌륭해요

WILFREDO 님, CLOVIS

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT PLACE TO STAY
2023년 7월에 4박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Our goal is to impress everyone who stays at Holiday Inn Murfreesboro so we're happy to see we succeeded with you! Thank you for the wonderful review! It would be an honor to host you again should you be back in the area.

10/10 - 훌륭해요

Regan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicest hotel I've ever stayed in.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Thank you so much for the very nice review. We strive to have every guest leave as happy as you and we are grateful for you taking your valuable time to tell us of your experience. We truly hope to get the chance to serve you again in your future travel plans.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Thank you very much! We were proud to deliver you an enjoyable experience here at Holiday Inn Murfreesboro, and we hope your positive review means you'll be coming back to see us again; the pleasure would be all ours.

10/10 - 훌륭해요

Timothy 님, Blackstone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in all aspects. Definitely recommend. Will stay again.
2023년 7월에 7박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Our day is brightened by your warm recommendation of Holiday Inn Murfreesboro! We're delighted that you were comfortable in our clean, modern accommodations. It's our hope that the rest of your travels were pleasant as well. Many thanks for your kind praise and we hope you'll visit us again soon.

8/10 - 좋아요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was very clean, the staff were nice. Overall good stay
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Thank you for your wonderful review of the Holiday Inn Murfreesboro. We are so glad to know that you had a comfortable and pleasant stay. It was our pleasure to call you our guest and we look forward to welcoming you back soon

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Very clean and close to a lot of places to eat. The staff was friendly and check in and out was a breeze!
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Fantastic review, thank you. We have found that this is a great location and it just keeps growing. We hope to see you again in your future travel plans.

8/10 - 좋아요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location Quiet
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Wonderful review, thank you. We have a great team at our hotel that really want our guest happy so, it is nice to be able to tell them they achieved their goal, thank you.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were clean, comfy…
And best of all, the coffee stations in each room were stocked with more than just sugar and sweet-n-low (something that seems to be a problem with 99% of the hotels like Holiday Inn). Thanks for including Equal aspartame as well!
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 1일
The Holiday Inn Murfreesboro was delighted to have you! Thank you for spotlighting our coffee service as one of the features of your stay. We will commend our housekeeping team as well! Reviews like yours are so gratifying, and we can't wait to serve you again soon.

2/10 - 너무 별로예요

Sabrina

별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Thank you for taking your valuable time to give us your feedback on your stay. We strive to make a great hotel our guest love, and are very unhappy to hear you did not have a great experience. We truly hope that you will give us the chance to make this up to you in your future travel plans.

10/10 - 훌륭해요

Kevin

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Delivering exceptional quality at Holiday Inn Murfreesboro is always our goal, and we can't thank you enough for letting us know that we succeeded! Thank you for allowing us to meet our expectations by exceeding yours, and we'd love to share another five-star experience with you soon.

8/10 - 좋아요

Joli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
We're delighted you enjoyed your stay at Holiday Inn Murfreesboro! If your travels bring you back to town, we welcome you to stay with us again

2/10 - 너무 별로예요

Jessica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in was 3. We planned our road trip around this check in time. Arrived and waited 35 min past check in for our room and the cleaners were still in the room when we got to it. Oddly enough, our city of germantown, TN was under a no use of water rule bc of a diesel contamination, so we were hoping to shower before the concert we came to attend. Very unhappy 👎
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 24일
We are very sorry for the delay at check in. We truly hope the rest of your stay was good. We hope you will come back in your future travel plans so we can make this up to you.