스위트, 킹사이즈침대 1개, 금연, 간이주방 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

베스트 웨스턴 플러스 이그제큐티브 레지던시 내슈빌 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 406개 이용 후기 중 144개" "
평점 8 - 좋아요. 406개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 406개 이용 후기 중 77개" "
평점 4 - 별로예요. 406개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 406개 이용 후기 중 51개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Philip 님, La Mirada

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Oscar

연인과의 여행
Room was clean staff was nice
2024년 4월에 1박 숙박함

8/10 - 좋아요

Logan

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Uma Mageswari

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I even begin with my horrific experience? From the moment I stepped foot into this establishment, I knew I was in for a disaster. Let's start with the check-in process, shall we? It was as if the staff had never heard of hospitality before. Rude, indifferent, and clearly lacking any semblance of professionalism. I felt like I was inconveniencing them by merely showing up. Upon finally making it to my room, I was greeted by a stench that could only be described as a mixture of mold, sewage, and despair. The carpets were stained beyond belief, the walls were peeling, and don't even get me started on the bathroom. It was a breeding ground for all sorts of bacteria, and I wouldn't have been surprised if I had contracted a disease just by stepping foot in there. Let's talk about the "bedding," if you can even call it that. The sheets were so threadbare that I could practically see through them, and the pillows were more like lumpy sacks of rocks. I wouldn't wish a night's sleep in that torture chamber upon my worst enemy. As for the amenities advertised on their website? Non-existent. The so-called "complimentary breakfast" consisted of stale pastries and watery coffee that tasted like it had been brewed in a dumpster. And don't even bother asking about the Wi-Fi – it was slower than a snail on sedatives.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Kelley

가족 여행
좋아요: 청결 상태
Checked us into a already occupied room. Heard four shots nearby right after we parked and started to unload.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Monesha

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Throw up was left in the hallway and out side my whole 3 days I stayed there I called for them to come clean it up and was told that housekeeping was off duty
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Ryan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NEVER STAY HERE! Absolutely disgusting hotel! Found handfuls of hair in the shower like some just shaved their pubic hair! More hair, longer strands all on the shower walls. Sticky substance stuck to multiple spots on the carpet. The staff could have cared less and upon check in, didn’t even tell us where our rooms were located. They just handed us the room key with zero direction.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay overall was very good. Very limited dining close by. Front desk computer literally took several minutes to boot up at check-in. However these are minor issues. Hotel was very clean and well maintained.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Erica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함

4/10 - 별로예요

Jennfer 님, Scottsdale

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Our room was extremely dirty. There was some unknown white substance caked on the phone cord. The bathroom was dirty and the space underneath the bathroom vanity was filthy.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태
Room was on the Parkway side and noisy. Otherwise, good experience.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Michael

2024년 3월에 1박 숙박함

8/10 - 좋아요

Melissa

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Emma

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was super nice, bathroom was not very clean but I was only there for one night so it was alright. Surrounding area seemed a little bit sketchy. Complimentary breakfast was delicious. Overall pretty good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Quevonna

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean the staff was friendly
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

mariella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

WILLIAM

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ask for my money back did not feel safe and i turned my key in and did not stay and went to another hotel booked the hotel because i needed to get to the hospital on my mother not doing well and get hings in order would not stay at that hotel if they were good people they would refund the money
2023년 8월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
125$ per night gets you this…..
New hotel open to the public only three months. Smelled extremely clean. I guess the whole family stays there tho. Can definitely tell who’s a guest and who’s not. I did not like that part of it. Food was inedible. So nasty I only went one time. Clean but bland. Coffee was excellent according to my wife. No one come to the room till I asked about it. Then for the next three days they come at 9am on the dot to wake us. Overall I would stay again. Btw no pool available even tho it’s listed as an option.
2023년 8월에 5박 숙박함

8/10 - 좋아요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good, enjoyed breakfast and over all stay.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Mariah

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Cassy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Beau

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property no complaints
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태
Pleasant check in , comfortable rooms
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mollee

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Lori

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Everyone was nice & efficient. The hotel looked worn with stained carpets & wasnt very clean. We weren’t sure it it was a safe area. Bed was comfy & appeared clean.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Leslie 님, North Babylon

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was convenient to get to. The area seems like it’s in the process of being built up. One of the elevators was not working when we were there and the other was slow. We needed to use the fold out couch and the mattress was kinda gross and stained. The rest of the room was great and clean. Breakfast was good and entire place was clean overall.
2023년 7월에 2박 숙박함

4/10 - 별로예요

ROBERT

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was old. Smelled musty and felt damp in the room. Only 1 elevator worked. Needs updating badly.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Reveland 님, Tupelo

2023년 7월에 1박 숙박함
답변 제공: Bianca 님, 2023년 8월 24일
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

nancy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Left over garbage on the floor from last renter. Windows were gross with finger prints inside. Bathroom floor has not been swept, hair etc. 2 rolls of toilet paper that only had less than a 1/4 left with no extra to replace with. Safety lock was broken off above door handle. Also pool was covered with no explanation why in the middle of July.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 25일
Dear nancy,Thank you for your stay. It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kathy

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 26일
Dear Kathy,Thanks so much for your very kind feedback. We sincerely appreciate your 3 ratings, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 - 좋아요

hortense

가족 여행
좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 - 별로예요

Tony

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
They didn’t have the room I paid for
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear Guest,We deeply apologize for the inconvenience you experienced during your recent stay with us. It is disheartening to learn that we were unable to provide you with the room you had paid for. Our team is currently investigating the matter to understand what went wrong and to ensure that such occurrences are avoided in the future. We take your feedback seriously and will use it to improve our reservation and room allocation processes. Hope you will visit again.Sincerely,Hotel Manager

6/10 - 괜찮아요

Jeremy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 17일
Dear Jeremy,Thanks so much for your very kind feedback. We sincerely appreciate your 3 ratings, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall less than satisfactory
Not very clean overall...first thing you see is the carpet leading to the elevator with multiple stains. Bathroom floors were dirty. Bed sheets did look ok. A/C worked. Elevators were super slow. Breakfast was so-so...bananas past ripe, cereal (froot loops) stale. Had eggs and sausage that looked ok. 2 bagels was the only bread, although there was pancake/waffle mix to cook.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 14일
Dear Guest,We apologize for falling short of your expectations during your stay. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 13일
Dear Benjamin,Thank you for the review. It is great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager

4/10 - 별로예요

Alex

단체 여행
별로예요: 청결 상태
Our room smelt awful the entire stay. Somebody definitely smoking something
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 14일
Dear Alex,We apologize for the unpleasant odor you experienced in your room during your stay. We appreciate you bringing this matter to our attention, and we apologize for any inconvenience it may have caused. We will investigate the issue thoroughly to ensure that such incidents are prevented in the future. Hope you will visit again.Sincerely,Hotel Manager

10/10 - 훌륭해요

jeong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Except elevator is slow, it was all right overall.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 10일
Dear guest.Thank you for sharing your overall feedback about your stay. We appreciate your understanding regarding the slow elevator and we apologize for any inconvenience it may have caused. We understand the importance of efficient and timely elevator service, and we will work on improving the speed and functionality of our elevators to provide a smoother experience for our guests.We're glad to hear that aside from the elevator issue, your overall stay was satisfactory. We value your feedback and appreciate your positive perspective. If you have any further comments or suggestions, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel Manager

8/10 - 좋아요

Kyrah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 7일
Dear Kyrah, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Likes: online booking, flexibility with reservation, Breakfast, conveniently located, King rooms and fair rate. Dislikes: advertised pool was empty, the area could benefit from a Healthy Neighborhoods program. The questionable characters hanging out and the lone car with the window busted out in the hotel parking lot made us feel... not unsafe, but uneasy. I would stay again.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Dear Harry,Thanks for your nice comments. We are so pleased that you would stay with us again. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. It is our privilege to welcome guests like you who are generous in appreciating the good things. We mind your valuable observations and shall endeavor to better it further. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jose

2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 25일
Dear Jose,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 - 훌륭해요

BRIDGETTE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious and clean rooms, pool looked nice but wasn't open yet. Staff was friendly and variety of items available at breakfast.
2023년 6월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Dear Guest,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. Our team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely,Hotel Manager

4/10 - 별로예요

khalil

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 21일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Mariela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Welcome living room
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 1일
Dear Mariela,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely,Hotel Manager

4/10 - 별로예요

Olive

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 1일
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Brian

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear Brian,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Mijin

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager