로비

소네스타 셀렉트 내슈빌 에어포트 스위트 여행 후기

3 out of 5
소네스타 셀렉트 내슈빌 에어포트 스위트
1100 Airport Center Dr, Nashville, TN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 603개" "
평점 8 - 좋아요. 1008개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 82개" "
평점 4 - 별로예요. 1008개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 38개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jiyeon

가족 여행
좋아요: 청결 상태
체크인할때 도와준 스탭은 친절했고 기분좋게 올라왔는데, 사용하고 있지도 않은 간아주방 씽크에서 거품있는 물이 굉음과 함께 빠르게 차올라와서 당황했네요. 잠시후 멈췄지만 물바다가 될뻔...아침에는 어이없게 변기에 물도 안내려가서 로비에서 화장실을 이용해야 했어요.
2021년 6월에 1박 숙박함

8/10 - 좋아요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 4월 24일
Thank you for your kind comments and for choosing Sonesta. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

8/10 - 좋아요

Elizabeth 님, Fort Oglethorpe

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
4 Star Family weekend hotel. Hot breakfast, Pool, convenient location, extra room for teens. the only negative was they did not replace the towels every day.
2024년 4월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 4월 22일
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

8/10 - 좋아요

Deonca 님, Katy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
The parking lot was full. The pool was open until 11 PM which was greatly appreciated. The room was spacious and clean, but the breakfast could’ve been a bit better.
2024년 4월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 22일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

2/10 - 너무 별로예요

andrew

좋아요: 청결 상태, 직원 및 서비스
Extra charges on credit card
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 19일
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

10/10 - 훌륭해요

Anastasia

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 18일
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 18일
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

8/10 - 좋아요

Koichiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 19일
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

10/10 - 훌륭해요

Kyla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay and will stay again for another visit.
2024년 4월에 3박 숙박함
답변 제공: LeAnn 님, 2024년 4월 14일
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 - 좋아요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overa it was great! My only negative comments were that the parking lot was overfilled late at night. Also, the staff suddenly called to say that they did not have any rooms at 6 pm cdt yet when we called an hour later they said they had made a mistake. The staff should have called us back when they realized their mistake.
2024년 4월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 12일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just as advertised
2024년 4월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 10일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 - 괜찮아요

Patricia 님, Adel

좋아요: 직원 및 서비스
별로예요: 청결 상태
I didn’t feel it was very clean, not terrible but noticed. Convenient location to the airport but not an area to walk around outside
2024년 4월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 11일
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay
2024년 4월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 4월 10일
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
quite expensive
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 10일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good shape not run down..
2024년 4월에 3박 숙박함
답변 제공: LeAnn 님, 2024년 4월 10일
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

Natalie V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is close to the airport and very accessible to mid-town and the room was clean and tidy. Breakfast starts at 7, which is rough if you have an early flight but there was coffee at least. All in all a good stay for the price.
2024년 4월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 10일
Thanks for brightening our day! We look forward to being here for you on your next visit!

8/10 - 좋아요

Markeshia

좋아요: 편의 시설/서비스
It provided what it needed to for my weekend stay.
2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 5일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 - 좋아요

Raejean S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet place
2024년 3월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 4일
Thank you for staying with us and we appreciate your kind words. We hope to see you again in the future.

8/10 - 좋아요

Benjamin Ross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for a quiet stay before heading the airport. Shuttle was quick and saved us 15 bucks on an Uber. Staff were friendly and courteous, could not have asked for any better treatment. Check in was quick and uneventful
2024년 4월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 3일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 2일
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

4/10 - 별로예요

Denise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pet friendly hotel- I get it, but it smelled terribly like dog and the beds are tiny.
2024년 3월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 4월 2일
Dear Valued Guest Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured, we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see you again soon!

10/10 - 훌륭해요

Mary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk person was so nice and friendly and welcoming.
2024년 3월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 31일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 31일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Beverly 님, Jackson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Joshua was awesome. He went above and beyond his job duties to meet the needs requested by my family. Joshua called me by name when seen in halls He also took the time to address any needs if we had any. What awesome customer service . I first meet Joshua via phone and then in person Joshua is a great ‘face’ for your front desk. Joshua is a definite asset to your company
2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 28일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jut a good ,fair priced hotel at a good location
2024년 3월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 3월 28일
Thank you for staying at Sonesta. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 - 좋아요

Dawn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and roomy. Staff very friendly
2024년 3월에 4박 숙박함
답변 제공: LeAnn 님, 2024년 3월 28일
Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Ruthie

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Sonesta did the job for a quick weekend in Nashville for our son’s baseball tournament. It was clean, safe, and quiet! The staff was great.
2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 27일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Lucila

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the place!! Really good service!!! Friendly and lovely people!!!
2024년 3월에 3박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 26일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was clean and the staff was very friendly. However, the mattresses and the pillows were terrible. The lighting in the bathroom is also terrible.
2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 26일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 - 괜찮아요

Sara

가족 여행
별로예요: 청결 상태
Not a bad hotel, safe, in an OK location, but definitely not a $200/night hotel. Room was kind of dirty, didn’t look like it was cleaned properly. Hotel smelled like weed when you walked in, once you got past the strong smell of air freshener. The pool was super murky. Staff was super nice though!!!
2024년 3월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 26일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

John

2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 4월 13일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facility, have nothing bad to say, superb service
2024년 3월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 24일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 - 괜찮아요

Bobby

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
I liked the room layout, the staff, and the amenities (fitness center and indoor pool). The bed was comfortable but the pillows were not. I did not like that the flooring looked was not very clean and looked like it needed to be replaced. The breakfast was very limited and not very good. The area is close to the airport and lots of traffic near the hotel during the day.
2024년 3월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 3월 18일
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

8/10 - 좋아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 3월 20일
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

6/10 - 괜찮아요

Neil

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front Staff werent very friendly and made us feel like we were bothering them during their personal conversations, there was a man who was very kind and friendly that was moving carts and cleaning up, the towels always ran out, ice machines are broken everywhere. Ac wouldnt stop running so we ended up just turning it off all weekend because it was already uncomfortable enough asking basic questions of the staff. Not sure i would inquire to stay again.
2024년 3월에 2박 숙박함
답변 제공: LeAnn 님, 2024년 3월 8일
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. Come back and see us again soon!

10/10 - 훌륭해요

Constance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was easily accessible. Very friendly front desk clerk.
2024년 2월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 3월 1일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Like the quiet of the area.
2024년 2월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 29일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Aubree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and fast at the front desk. Free convenient parking. Room was spacious and clean. Good water pressure. Overall very pleased. Great option if you’re flying out early in the morning to catch a flight.
답변 제공: LeAnn 님, 2024년 2월 27일
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 - 훌륭해요

Keith

Nice and clean
2024년 2월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 2월 27일
Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!

10/10 - 훌륭해요

Mikele

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around wonderful.
2024년 2월에 4박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 24일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

richard W

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is close to the airport, clean, and the facility is maintained very well.
2024년 2월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 23일
Thanks for your valued feedback! We are so glad to hear that you enjoyed your stay at our property. Any suggestions you may have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 - 좋아요

Kurtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice small hotel. We weren’t in a large room but there was still plenty of space. Nice corner with a desk for business calls or work productivity. Nice couch. Large tv (probably around 40 inches) mounted to wall that could turn all directions. Comfy bed and a very nice bathroom. I liked that there was security outside 24/7 to monitor cars also.
2024년 2월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 22일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

6/10 - 괜찮아요

Greg

가족 여행
좋아요: 직원 및 서비스
Close to airport made it convenience. The walls were thin and could hear people in adjacent rooms. Kids running up and down the halls. Noisy and didn’t sleep.
2024년 2월에 1박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 19일
Thanks for your valued feedback! We are so sorry to hear that your stay at our property didn't fully meet your expectations. The suggestions you have posed will be shared with the appropriate departments / taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH

8/10 - 좋아요

Kayley

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay
2024년 2월에 2박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 19일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 - 좋아요

Juliany

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo único que no me gustó es que en los tres días que estuve nunca limpiaron la habitación, no recogían las toallas ni rellenaron el papel higiénico
2024년 2월에 3박 숙박함
답변 제공: CHRIS S. 님, 2024년 2월 16일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you may posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

10/10 - 훌륭해요

Lasheena

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Called the day before to comfirm the indoor pool only to find out the next day upon arrive that it was closed due to a repair.
2024년 2월에 2박 숙박함
답변 제공: chris s. 님, 2024년 2월 8일
Thanks for your valued feedback! We are so glad to hear that you mostly enjoyed your stay at our property. The suggestions you have posed will be taken under advisement and may ultimately enhance the experience for other guests OR your next stay with us. THANKS SO MUCH!

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and updated property, I felt safe and plenty of room. The breakfast needs attention.
2024년 2월에 2박 숙박함
답변 제공: Leann 님, 2024년 2월 6일
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pool was out of service. Ceiling fan popped out of base
2024년 2월에 2박 숙박함
답변 제공: Leann 님, 2024년 2월 6일
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business.

10/10 - 훌륭해요

Eric

2024년 1월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 3월 20일
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 - 훌륭해요

Daniel

2024년 1월에 1박 숙박함
답변 제공: LeAnn 님, 2024년 3월 20일
Thanks for brightening our day! We look forward to being here for you on your next visit!