로비 좌석 공간

우드스프링 스위트 내슈빌 에어포트 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 585개 이용 후기 중 177개" "
평점 8 - 좋아요. 585개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 585개 이용 후기 중 98개" "
평점 4 - 별로예요. 585개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 585개 이용 후기 중 78개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Lance

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about the property. It is an extended stay property very quiet and safe.
2024년 4월에 1박 숙박함
답변 제공: Rowena 님, 2024년 4월 14일
Thank you Lance for sharing your positive experience and exceptional rating .We hope to enhance this experience even further in the future.We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Gamaliel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to main hwy.
2024년 4월에 1박 숙박함
답변 제공: Rowena 님, 2024년 4월 13일
We are so glad you enjoyed your stay! Thank you for leaving us a good feedback .will see you soon!

2/10 - 너무 별로예요

Stephanie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Rowena 님, 2024년 4월 13일
Thank you for staying with us.Please let us know if there is something we could have done to make your stay more enjoyable and we are sorry for the inconvenience .

10/10 - 훌륭해요

Cody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and easy to get to.
2024년 4월에 1박 숙박함
답변 제공: Rowena 님, 2024년 4월 10일
I'm glad you enjoyed your stay and leaving us 5-star review. Thank you for staying with us!

2/10 - 너무 별로예요

Tracy

단체 여행
별로예요: 직원 및 서비스
Customer service was inadequate my room was not ready upon check in and it took two hours to be assigned a room and the room I was assigned had another couple inside sleeping.
2024년 4월에 1박 숙박함
답변 제공: Kirk P. 님, 2024년 4월 8일
Awe, you didn't mention the part where we got you a new room and I refunded your stay. I do hate that this happened to you. We have just one housekeeper so please forgive the speed at which we cleaned but I do not know what happened with the mix up of rooms. That should have never happened. I'll spend time today following up and seeing what lead up to that. Thanks for staying with us. Have a great week!

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a great neighborhood but tucked away enough to feel safe.
2024년 4월에 1박 숙박함
답변 제공: Rowena 님, 2024년 4월 7일
Thank you for taking the time to review your stay with us. Our guest safety and security is our priority.I'm looking forward for your next visit .

10/10 - 훌륭해요

Nia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve been in Nashville since early January on an extended work trip, and stayed at this WoodSpring location. Wonderful facilities and very helpful staff. Rowena at the front desk was fantastic - she helped me extend my stay when I needed to and always let me know when I had a package delivered. I like extended stay hotels for long trips like this one because the rooms include a kitchenette, so I was able to get groceries and cook. Definitely recommend if you’re in the area and looking for a mid-priced, clean, quiet hotel stay!
답변 제공: Rowena 님, 2024년 4월 3일
Thank you, Nia, for staying with us leaving us a exceptional review. We're glad to know you that you have a fantastic stay with us. We look forward to your next visit.

10/10 - 훌륭해요

deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Rowena 님, 2024년 4월 2일
We are really grateful and appreciate you taking the time to share your rating with us!

4/10 - 별로예요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It liked yyjevs
2024년 3월에 3박 숙박함
답변 제공: Rowena 님, 2024년 4월 1일
Thank you, Richard, for staying with us. Please let us know if there is something we could do to make your stay more better.

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 편의 시설/서비스
Clean, organized, and kind desk staff! :) I would visit again
2024년 3월에 1박 숙박함
답변 제공: Rowena 님, 2024년 3월 31일
It was kind of you to note our cleanliness and how great our staff is. We greatly appreciate your feedback, and we are looking forward for your next visit.

2/10 - 너무 별로예요

Trent

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel experience I’ve had.
2024년 3월에 1박 숙박함
답변 제공: Rowena 님, 2024년 3월 16일
We are very sorry to hear you didn't have a great experience in our hotel .Our mission it to provide our guests excellent service. Please let us know if there is something we could do to make your stay more enjoyable the next time you visit us.

8/10 - 좋아요

Lester 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: Great accommodations. Staff is very friendly and willing to assist. Rooms are large with extended stay appliances. Refrigerator, microwave, 2 stovetop burners. Spacious bathroom. Compare to similar price-wise is for short term is best close to airport. Cons: Interstate noise, airport traffic, and homeless are in the area.
2024년 3월에 1박 숙박함
답변 제공: Rowena 님, 2024년 3월 16일
Thank you Lester for the wonderful review! We're thrilled to hear you enjoyed your stay .We are sorry for the airplane sound and the interstate noise .We are looking forward to see you again.

6/10 - 괜찮아요

Joshua

2024년 3월에 3박 숙박함
답변 제공: Rowena 님, 2024년 3월 30일
Thank you for sharing your feedback ! Please come and visit us again.

4/10 - 별로예요

Robert

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The elevator smells. I checked in and went to bed. An extremely loud piercing alarm in my room went off and it took the worker 15 minutes to turn it off. Then at 5:45 am it went off again, waking me up and I had to call again. It took another 15 minutes to turn it off so I could get to sleep. The checkin process took 20 minutes as the front desk was vacant. Plus when I tried to check out at 8:00 am (after my 4 hours of sleep) again no one was there. Poor, poor, poor.
2024년 3월에 1박 숙박함
답변 제공: Rowena 님, 2024년 3월 11일
We're sorry to hear that you had a negative experience at our hotel. We have addressed this straight to our staff for immediate action; to ensure that this incident will not happen again.

10/10 - 훌륭해요

Rose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly it was clean and quiet
2024년 2월에 8박 숙박함
답변 제공: Rowena 님, 2024년 3월 8일
Thanks for sharing and leaving us positive feedback. Please be back and stay with us again.

2/10 - 너무 별로예요

Resul

별로예요: 청결 상태, 직원 및 서비스
Since I was in the same room with my girlfriend, she knocked on the door 3 times and tried to get in even though we were making noise. This is not nice at all.
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 20일
I do apologize for the inconvenience. Our check out time is at 11 am and they want to make sure that all the guests are already checked out so we could prepare for the new arrival guests.

2/10 - 너무 별로예요

Fesih

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet doesn't work. It's not good to go in.
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 14일
We appreciate you staying with us and sharing your feedback. We are so sorry for the inconvenience.

10/10 - 훌륭해요

Agnieszka 님, Royal Oak

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Beds look are uncomfortable and they are metal Frames. Looks like a cot.
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 11일
Thank you for staying with us and offering your feedback. I am so sorry about the beds, hope to see you again.

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The gentleman who checked us in was very helpful and kind. The room was fine for us as we only needed a place for less than 12 hours. Bed comfortable, tv, fridg, great shower. Just no complaints.
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 7일
Thank you for staying and giving us a great review for our property and our Team associate .We hope to see again soon !

8/10 - 좋아요

Randy

2024년 1월에 6박 숙박함
답변 제공: Rowena 님, 2024년 3월 23일
Thank you so much for making time to give us a feedback and enjoyed your stay with us .Hope to see you again soon.

2/10 - 너무 별로예요

Reneel Sagar

Very bad experience . Rooms were not clean and said free wifi but had to buy also no toilet papers
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 4일
We apologize for the inconvenience that caused you while staying with us. We have free toilet paper in the rooms and if you run out of it, we could always give you in the Front desk. Our Wi-Fi is free of charge unless you choose to have a faster service and that's with a charge .Thank you again for staying with .

2/10 - 너무 별로예요

Irfan Khan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel won't provide breakfast No front desk available during night or at the time of check out No cleanliness - we took 2 rooms and they both have shower issue... We couldn't bath They don't provide tea/coffee pot in rooms - no water was provided Towels and bedsheets were uncleaned...all females hairs found in the towels
2024년 2월에 1박 숙박함
답변 제공: Rowena 님, 2024년 2월 4일
Thank you for offering your feedback, we are so sorry that we did not meet your expectations. We are an extended stay Hotel, and we don't have breakfast, but we offer kitchenette in the room. I do want to be clear also that we have a safety attendant that could help you if our front desk office is close just need to call the number provided and they could help you with your request. again, my sincerely apologies for inconvenience.

2/10 - 너무 별로예요

Jeanette

2024년 1월에 1박 숙박함
답변 제공: Rowena 님, 2024년 3월 23일
Thank you for staying with us.Please let us know how can I assist you with making things right .Please call me so would know about your comments and suggestion.

10/10 - 훌륭해요

Devon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rowena 님, 2024년 1월 31일
Thak you for staying with us and offering your feedback. Please come back to see as again!

10/10 - 훌륭해요

Jeremy

2024년 1월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thank you for taking the time to complete this review for us!

8/10 - 좋아요

Johnny

2023년 12월에 7박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thanks a lot for taking some time to do this review for us!

10/10 - 훌륭해요

Alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thanks a lot for taking some time to do this review for us!

6/10 - 괜찮아요

William L

2023년 12월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thanks a lot for taking some time to do this review for us!

2/10 - 너무 별로예요

Sharmin

The front desk service was too bad. The place was dirty and smelly.
2023년 12월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
I am so sorry that we did not meet your expectations. We have made improvements to staff and management in January.

4/10 - 별로예요

Robin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Won't stay here again
The guy at check in at 7 pm on a tue. Was not pleasant. I said hello, cause there was no one visible. He said just a minute in an unkind tone. Waited five min before he showed up. No smile, no hi how are you. There was a guy ahead of me, he got tired of waiting and walked out. Getting into hotel from lobby, the key card took five tries before the door would open. Kinda noisy but guess that's typical.
2023년 12월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
I am so sorry that we did not meet your expectations. We have recently made changes to staff and management and hope to give you a better experience in the future.

10/10 - 훌륭해요

Rilo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thanks a lot for taking some time to do this review for us!

2/10 - 너무 별로예요

mario

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Kirk P 님, 2024년 2월 5일
We do wish we knew what we could have done better!

10/10 - 훌륭해요

Asett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kirk P 님, 2024년 2월 5일
Thanks for staying with us!

10/10 - 훌륭해요

José

2023년 12월에 1박 숙박함
답변 제공: Kirk 님, 2024년 2월 5일
Thanks a lot for taking some time to do this review for us!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Rowena 님, 2023년 12월 17일
Thank you for staying with us and sharing your experience with us.

2/10 - 너무 별로예요

Gamaliel

2023년 12월에 1박 숙박함
답변 제공: Rowena 님, 2023년 12월 17일
So sorry we failed to meet your expectations. Thank you for taking time to complete the review.

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Rowena 님, 2023년 12월 17일
We are so sorry I hear that you are not happy with your stay. Please let us know if there is anything we can do to help .

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience great staff and very clean room
2023년 12월에 1박 숙박함
답변 제공: Rowena 님, 2023년 12월 5일
We appreciate your stay and Happy that you enjoy here .Please come back to see us again. Thank you

2/10 - 너무 별로예요

Matthew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was charged twice,the place was loud, smelled awful. When I went out to the car the next morning our window was was busted out along with 8 other cars. This place is a nightmare. I will never even consider staying there again. I WOULD NOT RECOMMEND IT.
2023년 11월에 2박 숙박함
답변 제공: Brianna V. - Director of Operations 님, 2023년 11월 29일
Matthew, we sincerely apologize for the experience you had while staying with us. Unfortunately, our hotel was one of several across the Nashville Metro area that was targeted in a string of car break-ins over the holiday. Our staff takes preventative measures to ensure the safety of our Guest including walking the exterior perimeters of the hotel multiple times throughout every shift. We will also have a member of Management follow up on the additional charges you mentioned and reach out to you with a resolution. Again, we are truly sorry for what happened.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Really no frills. Booking info should emphasize that this is an EXTENDED-STAY facility, not a hotel. Services are very limited, with no one at the front desk overnight. Even cookware and dishes must be purchased (on-site or elsewhere), and there’s nothing nearby if you don’t have a car. It’s half a mile down a dark, windy road with nothing but businesses…all industrial and closed at night. Several guests were very loud, up all night, and looked a bit “sketchy”. My floor was sticky, even after I had one of the housekeepers damp mop it, and the desk was a simple table with a basic “guest” chair (doesn’t roll or adjust in any way). Finally, twice during the week my key failed to open the door from the lobby to guest rooms. The first time it worked after another guest used the door from inside, the 2nd when maintenance arrived and used their key. Had it been the EXTERIOR door, I’d have been stuck outside for 15 minutes or more until the guy showed up. Very economical if you know what you’re getting, and pet friendly if you need that feature. But once you book for a week, it’s hard to cancel or cut the stay short, so the info on the site should really make clear that this is NOT a hotel. It’s renting a cheap studio apartment by the week.
2023년 11월에 7박 숙박함
답변 제공: Kirk P 님, 2023년 11월 26일
Thank you for this review. I would say its quite balanced. I will certainly look into the maintenance issues you mentioned. We of course are a hotel. Just an extended stay brand for long term guest. We appreciate you staying with us and though we may not be the fit for you, we will always be here for you.

4/10 - 별로예요

James

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kirk P 님, 2023년 11월 22일
Sorry that we did not meet your expectations. Would love to know more about any issues that you had too.

10/10 - 훌륭해요

kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff. Easy location to get to. Room was clean and smelt very good.
2023년 11월에 1박 숙박함
답변 제공: Rowena 님, 2023년 11월 18일
Thank you for offering your feedback, It's our pleasure to have you and you enjoy your stay with us. Hope to see you again !.

2/10 - 너무 별로예요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bot the price stated
2023년 11월에 1박 숙박함
답변 제공: Rowena 님, 2023년 11월 15일
We are so sorry that did not wow you on your stay. Please let us know if there is something we could do to make your stay better. Thank you again for staying with us.

2/10 - 너무 별로예요

Clarence

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bath tub was stopped up. Walls are thin.. Couple next door was arguing throughout the night. Bug in the kitchen
2023년 11월에 1박 숙박함
답변 제공: Rowena 님, 2023년 11월 14일
We are so sorry about your recent stay Please let the Front Desk know if there is something we could do so we could be able to help you during your stay with us. Thank you for staying. We hope you could give us another chance to make right for you.

10/10 - 훌륭해요

abel

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo me pareció muy bien.
2023년 10월에 7박 숙박함
답변 제공: Rowena 님, 2023년 11월 13일
Thank you so much for offering your feedback ,Please come back to see us again.

10/10 - 훌륭해요

DaKiria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient! The staff is very friendly always willing to help with whatever you need! The room as are clean and kind of roomy! I really enjoyed my stay here! And thanks to Ms. Rowena and Kirk for handling us with care
답변 제공: Rowena 님, 2023년 11월 13일
Thank you so much for your candid review for your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Again, let us know if you have any concerns while still staying with us.

6/10 - 괜찮아요

ALFREDO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room is dirty on the floor there were used band-aids and I walked with my white socks and they ended up very dirty on the floor of the room
2023년 11월에 1박 숙박함
답변 제공: Kirk P 님, 2023년 11월 9일
If you can, just let me know which room is was. This will help us find out exactly who cleaned that room. I am sorry for that experience and I'm sure the next time you are in town, we can give you a superior experience.

8/10 - 좋아요

Delio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Rowena 님, 2023년 11월 7일
We would like to thank you for staying with us and we are happy that you enjoyed your stay. Hope to see you again soon.

10/10 - 훌륭해요

Juan

2023년 11월에 1박 숙박함
답변 제공: Kirk P 님, 2023년 11월 7일
Thank you for taking the time to complete this survey for us!

10/10 - 훌륭해요

Víctor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Leidy in he front desk is the most friendly person in this Hotel.
2023년 10월에 1박 숙박함
답변 제공: Kirk P 님, 2023년 10월 31일
Thank you so much for taking the time to complete this survey. I have shared your feedback with the staff and she was so excited. Thank you again.