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모텔 6 니들스, CA 여행 후기

2 out of 5
모텔 6 니들스, CA
1420 J Street, Needles, CA

이용 후기

6.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 172개" "
평점 8 - 좋아요. 1000개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 214개" "
평점 4 - 별로예요. 1000개 이용 후기 중 159개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 188개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Hwi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 괜챤아요
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 1일
귀하의 체류를 긍정적으로 평가해 주셔서 감사합니다! 릴리스 #팀6

10/10 - 훌륭해요

jwakeon 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용후기
저렴하고 위치가 좋은 숙소
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

이재원 님, Lincoln Ne

별로예요: 직원 및 서비스, 객실의 편안함
평범한 모텔6
싼맛에 갔습니다
2017년 8월에 1박 숙박함

4/10 - 별로예요

gee

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
전반적으로는 그냥 무난한 정도입니다. 가격대비는 무난하지만, 그리 추천하고 싶지는 않습니다.

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태
Personne cordiale et serviable
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Mike

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
only one bath towel for a 2 day stay, no wash cloth at all floor was dirty! will never recommend that motel. not fit for my dog!
2024년 4월에 2박 숙박함

4/10 - 별로예요

Justin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had no blankets had to ask for them from a housekeeper. My remote was not programmed to the Tv had to move the Desk around and by hand click the children channel. A/C had broken vents. 1/10 stars. Only gave 2 stars because front desk/staff/housekeeper was nice to me and my family.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Humberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Camera in smoke detector. Staff go into room when you’re not there. I had $400.00 taken from my room and staff refused to take a look at the cameras
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Humberto,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 - 너무 별로예요

Sabine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heel onvriendelijk personeel, vieze bedden met vlekken, slechte wifi
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hallo Sabine,Bedankt dat u de tijd heeft genomen om uw recente verblijf bij ons te beoordelen. We willen ons verontschuldigen voor het ongemak dat je als gast hebt ervaren. Geef ons alstublieft de mogelijkheid om uw ervaring met uw toekomstige boekingen te verbeteren.Maz K.#Team6

6/10 - 괜찮아요

Aswaad Tariq

좋아요: 직원 및 서비스
The quietness of the locale, makes up for the lack of wifi.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quiet And convenient. Vending machine was out of water and stole my $2
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 16일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Peter

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Room was poorly cleaned - dirty floors; evidence of half-assed cleaning of sink countertop (long hairs left behind, here and there).
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 20일
Hi Peter, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 - 괜찮아요

Marilyn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The bedspreads are dirty and the shower floor was dirty.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Alla 님, Cold Spring

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 21일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Carlos

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Carlos,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

JOANNE

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The boxspring on the bed was cracked in half and hanging only a few inches from the floor. We discovered it only once we were in for the night and too tired to make a move. When we requested a refund we were told no .... very poor business practice. Only one star to begin with ... very old and basic.
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Kat

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad experience from in to the moment I left. No hot water for tea, no garbage can in lobby, no trash can in room, floors sticky when arrived had to wait untill next day to get cleaned. I've been to a lot of motel 6 this was the worst.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi Kat,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Basic comfortable place to sleep. Close to the highway but still quiet.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi JohnThanks for your review, we really appreciate the support. Lilith#Team6

8/10 - 좋아요

Dennis

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Robert

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and clean
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Lisa Hernandez

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never stay at this motel ever again! I was born and raised in Needles and came to visit for the holidays and the whole time I was nervous about the conditions of the room and bathroom the first room we walked into smelled of cat urine went back to office and got another room it was better smelling but very old and bedding had cigarette burns on bedspreads we had no towels or toilet paper refills so I went to office the clerk stated no. Towels he said they were all dirty and that’s it no saying I will bring you some later! Nothing!!! We went and bought towels I’m very sad and upset as a matter of fact my mom paided good money for us to stay there for 4 days!! Maybe you should reimburse her or send a check !!! Something to make this disaster better!!
2023년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Lisa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 - 좋아요

Maria 님, Whittier

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sabine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needles in motel 6 was awesome
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean
The room was not clean, and the toilet was dirty. When we were going to bed, we realized one of the beds didn't even have a cover sheet. Not a good experience.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 3일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 - 괜찮아요

Elizabeth

반려동물 동반 여행, 가족 여행
Tv accessibility is terrible
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Ginny

Loved the shower!
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 27일
Hi Ginny,Thank you for positively rating your stay!Lilith#Team6

6/10 - 괜찮아요

Charles

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Convenient location. Good price. Needs to be remodeled though. Shower spayed all over. Difficult taking shower without getting floor all wet. Found a few roaches in room. Told front desk at checkout, but doubt anything will be done. Needs to be remodeled
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 27일
Hi Charles,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 - 훌륭해요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes could hear traffic of interstate but so convenient to on ramp and nice staff saw my handicap sticker and changed my room to handicap same cheaper rate. Considerate! Cigarette holes in bedspread and worn out mattress but clean room.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 27일
Hi Angie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 - 너무 별로예요

April

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Linda 님, Corona

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. The bed was comfortable. I was able to get a room on the first floor. Parking was easy. The room was clean but worn out looking. The shower had cracks and felt squishy as I stood in it. I was worried it would break, so I took a fast shower. There was bar soap but no shampoo. The comforter/bedspread/coverlet was clean but worn-out looking. It was not the hotel's fault, but the gas station closest was permanently shut down, and the next closest gas station had no fuel. I had to drive in the opposite direction I was going to get gas (near Carl's Jr.) so it put a little delay in my road trip.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Chadwyn

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The furnace for the room kept crapping out and finally it got stuck on, while hit even providing heat. I had to unplug the unit from electrical outlet at one point. There were TWO COCKROACHES on the refrigerator and ran under the refrigerator YUCK!!! The staff were friendly at check in and at checkout.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

4/10 - 별로예요

Lloyd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Shanon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older Motel 6 but it was clean the room staid cool. The only thing i didnt like is there wasnt enough towels, soap or shampoo.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 7일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad smell, dirty room
I was given a room that smelled like a public restroom, then given another room that smelled somewhat less like a public restroom. It may have been the kind of soap they use to clean. I was too tired and just kept it. The microwave still had melted cheese/sauce from a previous guest. I saw a cockroach crawling around.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Naser

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Naser,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Wayne

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was dirty and had a bunch of bugs. The sheets in the first room were badly stained. We asked for clean sheets, and they chose to give us a different room instead. Of the two beds in the new room, the sheets on one were moderately stained, and the sheets on the other were slightle stained. I will never stay there again!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Wayne,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

dana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable and super friendly staff. Someone who used to work at this Motel 6 told me that when accidents occur at night on I-40, the police will bring victims here to regroup. Obviously a business seeking to make a livelihood, but with a moral imperative.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Chad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedding adorned in biological fluids. Bathroom filthy. No Toilet Paper in room at all, along with no soap.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 - 별로예요

Kurt A

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap treatment of guests.
I have never been at a hotel that did not have the basic amenities provided without having to go to the front desk to get them. The room has two double beds so it can sleep four. We were only two for this stay and there were not enough towels for 2 people let alone 4. Went to the desk to get needed towels, soap and shampoo. When my son came back to the room he said they DO NOT PROVIDE SHAMPOO. What a joke.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Kathleen

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Bathroom walls were dusty. Toilet not clean. Shower curtain so short floors got soaking wet. Towels super small and no soap available.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi Kathleen,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Mario

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Personal ist sehr hilfsbereit und freundlich. Nachdem ich eingecheckt hatte musste ich feststellen dass das Bad nicht richtig gründlich sauber war, und Toilettenpapier gefehlt hat. Da zu dem Zeitpunkt keine anderen Zimmer zur Verfügung standen, wurde der Mangel sofort behoben. Sie entschuldigten sich auch, und erklärten das momentan nicht genug Personal zur Verfügung steht, da zwei Leute fehlen. Bis auf die Sache, ist das Zimmer für amerikanische Verhältnisse in Motels, sehr sauber. WLAN ist leider allerletzte Schiene, und reicht nicht bis in die Zimmer hinein. Sehr traurig eigentlich wenn man überlegt dass wir schon im Jahr 2023 sind. Seit meiner dreiwöchigen Reise quer durch die USA, ist das mitunter das schlechteste WLAN was ich bis jetzt erlebt habe. Trotzdem würde ich wieder hier übernachten. Der Preis ist halt für die Gegend unschlagbar. Danke für den Aufenthalt!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hallo Mario,Wir wissen es zu schätzen, dass Sie unseren hervorragenden Service anerkennen, auch wenn Ihr Aufenthalt möglicherweise nicht so angenehm war, wie Sie es erwartet hatten. Wir entschuldigen uns für etwaige Unannehmlichkeiten und freuen uns, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen auf die Gelegenheit, Ihre Erfahrung mit uns zu verbessern. Bitte besuchen Sie uns erneut.Lilith#Team6

2/10 - 너무 별로예요

Jeanette

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First non-smoking room had stained bed covers with cigarette burns and smelled like smoke. Second room moved to TV didn’t work. Asked for another room for 93 year old mom and air conditioning didn’t work on a 90 degree evening. While Ray was apologetic and tried to find rooms for us, management has refused to acknowledge or address my concerns at all.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi Jeanette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Henry

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was in awful shape,never again!!!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi Henry,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 - 너무 별로예요

Camron

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Camron,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 26일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Tim

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Needles
Comfortable room but poor service.
2023년 9월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Tim,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6