야외 수영장, 수영장 파라솔, 일광욕 의자

아마기 아리아 여행 후기

5 out of 5
아마기 아리아
640 / 82 Colombo road Karuna, Negombo

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 314개 이용 후기 중 79개" "
평점 8 - 좋아요. 314개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 314개 이용 후기 중 57개" "
평점 4 - 별로예요. 314개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 314개 이용 후기 중 15개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Ryan 님, korea

좋아요: 직원 및 서비스, 객실의 편안함
Good location and good view.
location and view was good however, mosquitoes wewe in the room and so noisy.

6/10 - 괜찮아요

NISHAA

좋아요: 직원 및 서비스
The people were nice for the most part. Veg options were limited, AC in room was weak, ants in bathroom which wasn't that clean.
2024년 3월에 1박 숙박함

8/10 - 좋아요

James Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

8/10 - 좋아요

Ian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room were OK. The lagoon set was interesting. Restaurant service could be better. The offering of a room to our driver was commendable.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Zadie

별로예요: 청결 상태
Bed bugs Unable to sleep as was bitten all through the night
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience, enjoyable stay
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tetsuo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
シーギリアの眺望が望めるプール、美しい庭、バードウォッチング、対応の良いスタッフなどのアクティビティなど、どれをとっても最高のホテルでした。 唯一の欠点は、夜ご飯が中華以外は、7時半開始だったので、子供連れには遅かったなということくらいでしょうか。 いずれにしろ、私が宿泊したホテルの中でも最高峰のホテルでした。
2024년 2월에 1박 숙박함

4/10 - 별로예요

Abraham

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down hotel , slow customer service
2024년 2월에 1박 숙박함
답변 제공: Sampath 님, 2024년 2월 14일
Dear Abraham,Greetings from Amagi Aria,Thank you very much for your feedback, your comments are really important for us to improve our standard's we always want to give the best service for the guest.Thank you again and hope to have you back for a better experience.

8/10 - 좋아요

Tracey

2024년 1월에 1박 숙박함
답변 제공: Sampath 님, 2024년 2월 14일
Dear Tracey,Greetings from Amagi Aria,Thank you for giving us a rating of 8 out of 10 Hope to see you again at Amagi aria for a better experienceThank you,

10/10 - 훌륭해요

Jörgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sampath 님, 2024년 2월 14일
Dear Jorgen,Greetings from Amagi Aria,Thank you very much for giving us a rating of 10 out of 10 this a great up lift for my team. we are always trying to improve our standard to give a great service to our valued guest.Thank you and hope to see you soon,Thank you,

6/10 - 괜찮아요

Joanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 9일
Dear Joanne,Greetings from Amagi Aria,Hope you enjoyed your stay with us and hope to see you soon at Amagi Aria,Yours Sincerely,Sampath Perera,Hotel Manager,

8/10 - 좋아요

Stella Maria

2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 9일
Dear Stella Maria,Greetings from Amagi Aria,Hope you have enjoyed your stay with us and hope to see you again at Amagi Aria,Yours Sincerely,Sampath Perera,Hotel Manager

4/10 - 별로예요

??

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ロケーションとブッフェは良かったですが、Wi-Fiと部屋のコンディションは良くありませんでした。スタッフが間違えたのか、鍵をあけて、部屋に勝手に入ってきました。
2024년 1월에 3박 숙박함
답변 제공: Sam 님, 2024년 1월 9일
Dear Sir,Greetings from Amagi Aria,Thank you for your feedback, and sorry for the inconvenience caused I will looking to this matter very seriously! and hope to see you soonYours sincerely,Sampath Perera,Hotel Manager

8/10 - 좋아요

hanne

좋아요: 청결 상태
Perfekt for kort opphold
Mottakelsen i resepsjonen og servicen var ypperlig. Fantastiske mennesker. Dessverre er det lite engelskkunnskap på de som jobber i restauranten og det tar lang tid å få maten. Ellers hadde vi et nydelig opphold og kan anbefales for kortere opphold.
2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 9일
Dear Hanne,Greetings from Amagi Aria,Thank you for your kind feedback, its nice to hear that you have enjoyed your stay with us. As you said we have started on different kind of Training programs to improve there knowledge of our Team Members to provide a good service to the customer.Once again thank you and hope to see you soon.Yours Sincerely,Sampath Perera,Hotel Manager

10/10 - 훌륭해요

Prabin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is nice quiet place next to water
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 9일
Dear Prabin,Thank you very much for your kind feedback, its nice to see that you have enjoyed your stay with us. Amagi Aria Hotel is a place where guest can relax by the deck in the evenings' where you can see the sunset go down.Once again thank you and hope to see you soon at Amagi Aria.Yours Sincerely,Sampath Perera,Hotel Manager,

8/10 - 좋아요

Vidhyasagar

좋아요: 청결 상태, 직원 및 서비스
Location is good
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 7일
Dear Vidhyasagar,Greetings from Amagi Aria Kurana Negombo,Thank you for your kind feedback on Amagi Aria, your feedback is very important for us to improve our services.Once again thank you and hope to see you soon,Yours Sincerely,Sampath Perera,Hotel Manager,

8/10 - 좋아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We booked a taxi to the airport for the morning of our flight and when we checked out there was no ride available. Along with 2 other groups that Morning. We ended up having to order an Uber to get to our flight. Front desk was over whelmed with more than one checkout at a time. Almost missed our flight.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Susan

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Very average
Arrived and the first room was so full of condensation that the bed was wet and the water was rolling down the wall. They moved us to N upgraded room which was not clean, floor was sticky and bathroom has a horrible smell. We were in transit so the stay was literally 8 hours. We ordered food from the restaurant to have on the balcony and it was over priced and pretty average after a big upsell on how good it would be. Staff were super friendly
2023년 6월에 1박 숙박함
답변 제공: IT Manager 님, 2023년 7월 5일
Dear Madam & Dear Sir,Thank you for your rankings on our fan page and for contributing. We hope to see you again soon with our warm welcome and outstanding hospitality. Thank you.Manager– Amagi Hotels

10/10 - 훌륭해요

Gopala

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lagoon view and deck
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Cilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, friendly and great location
Thank you to the beautiful staff at Amagi Aria❤️! We stayed only 1 night but was met by friendly and lovely staff. The location is amazing, really close to the airport but still tucked away with a beautiful view to adore when you wake up!
2022년 4월에 1박 숙박함

8/10 - 좋아요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for Colombo airport
Great hotel if you are flying and need to stay over for a night close to the airport.
2022년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Breakfast not good at all!!!! Too expensive for such kind of hotel.
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Natalie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad war ungeputzt. So dass wir Haare und Restseife noch von Vorgänger da hatten. Im Zimmer und im Bad stank es. Alles war schmuddelig. Im Treppenhaus standen Reste essen seit über 16 Stunden. Nachts haben sich Mäuse dort bedient. Nie wider Transport zum Flughafen kam 15 min zu spät. Zoo im Meer welche wir gebucht haben haben wir auch nicht bekommen!
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jennine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not bother staying here. There are so many accommodation options. Pricing is in line with other 4 and 5 star properties, however the pictures are misleading and property is in poor condition. Service is average. - We arrived late at night and they couldnt find our reservation - We were checked into a room in a lower category that what we'd booked. After seeing the room and challenging it they went to change it - The room was very worn out and run down. Dirty floors, damaged furniture. The bathroom was a disgrace. I've never seen anything like it. The toilet seat was heavily soiled with all sorts of stains and a terrible smell. - Bed linen soiled - Communal areas were dirty, food on the floor in the outdoor and indoor dining areas. Looked liked they'd been there for ages. Given the obvious lack of cleanliness and hygiene we were afraid to eat the breakfast as we doubted the kitchen hygiene - After a late flight we got into our room around 4am. We didnt sleep or use the facilities because of the poor conditions, and left the hotel before 9am.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Tiia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

4/10 - 별로예요

margarita

가족 여행
좋아요: 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 1박 숙박함

8/10 - 좋아요

Paramasivam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay. Town centre close by. Staff are very friendly with excellent customer service.
2020년 3월에 2박 숙박함
답변 제공: Sales Manager 님, 2020년 3월 14일
Dear Paramasivam, Greetings from Amagi Aria. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Breakfast and Dinner Buffet Nice View in the lagoon
2020년 2월에 1박 숙박함
답변 제공: Amagi Aria 님, 2020년 2월 24일
Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Nice setting and well designed facility. Room generously proportioned but was a bit dark at night as lighting not really adequate. Air conditioner was noisy and it sounded like there was a tropical rain storm happening I had to turn it off to get some sleep. Buffet breakfast was good.
2020년 1월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 2월 17일
Dear Trevor, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

10/10 - 훌륭해요

CharlotteT 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing views, outstanding food and staff that go above and beyond, genuinely beautiful all round. Our room was amazing with a stunning Lagoon view, cleaned daily with bottled water also replenished daily. Everything was clean and service was amazing. Food was outstanding, the chefs amazing, my partner was particularly partial to the Seafood platter, the buffet was incredible with a wide variety of options available, Cakes were beautiful. All staff we very friendly, couldn't help enough and were a key part in making our holiday as memorable as it was, we are truly greatful to all of the staff particularly Subash for being so welcoming and helpful, Supunika for remembering our awkward lunch requests and still smiling : ) Sumeda for helping make our meals so outstanding and delicious and last but by no means least Malinda for his excellent, friendly and attentive service. There are many others whos names we didn't manage to take but you know who you are and thank from the bottom of our hearts, all of the staff are amazing. To make it that little bit better the hotel is also only a short drive to the airport so transfers were quick and easy. Thanks so much again for making our holiday one of the most amazing experiences of our lives. Hope to see you all again soon. All the best, Charlotte and Mr Mauri : )
2020년 1월에 14박 숙박함
답변 제공: Sales Manager 님, 2020년 2월 17일
Dear Charlotte, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel environnement, vue sur la mer magnifique, chambre très confortable et propre.
2020년 2월에 1박 숙박함
답변 제공: Amagi Aria 님, 2020년 2월 16일
Cher invité, Salutations du secret caché d'Amagi Aria- Negombo!. Nous vous remercions pour votre récent séjour à Amagi Aria et pour avoir félicité l'hôtel dans tous ses aspects. Nous sommes heureux de noter que vous avez passé un séjour mémorable avec nous. Nous partagerons certainement vos sentiments avec notre équipe et ils seront sans aucun doute ravis d'entendre des commentaires positifs sur leur engagement au service. Encore une fois, nous vous remercions pour votre avis encourageant sur Amagi Aria et nous nous réjouissons de vous voir bientôt. Je vous remercie Sincères salutations Directeur commercial

6/10 - 괜찮아요

Christina

단체 여행
ok för flygplatshotell
Var något som levde om på natten så var svårt att sova, var som ett gnagarljud. Frukosten saknade kaffemaskin och mer hälsosamma inslag. Närhet till flyget därför vi valde hotellet.
2020년 2월에 1박 숙박함
답변 제공: Christina 님, 2020년 2월 16일
Kära gäst, Hälsningar från Amagi Aria- Negombos dolda hemlighet !. Vi tackar dig för din senaste vistelse på Amagi Aria och för att du lovar hotellet i alla möjliga aspekter. Vi är glada att notera från recensionen att du har haft en minnesvärd vistelse hos oss. Vi kommer säkert att dela dina känslor med vårt team och de kommer utan tvekan att vara glada över att höra positiv feedback om deras engagemang för service. Vi tackar än en gång för din uppmuntrande recension om Amagi Aria och ser fram emot att träffa dig snart. Tack Uppriktiga hälsningar Försäljningschef

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place to end our holiday..
It was perfect
2020년 2월에 2박 숙박함
답변 제공: Sales Manager 님, 2020년 2월 10일
Dear Marilyn, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

4/10 - 별로예요

Stine

단체 여행
좋아요: 직원 및 서비스
Vi booket dette gjennom appen, hadde gledet oss veldig, men når vi ankom fikk vi beskjed om at hotellet var fullbooket. Vi hadde ikke annet valg enn å sette oss ned finne et nytt hotel. Hotellet hadde sendt mail til hotel, men vi fikk aldri høre noe før vi ankom. Skuffende, men hotellet var behjelpelig med ringe og skaffe skyss videre
2020년 2월에 2박 숙박함
답변 제공: Sales Manager 님, 2020년 2월 10일
Kjære Stine, Hilsen fra Amagi Aria-Negombos skjulte hemmelighet !. Vi takker deg hjertelig for ditt siste opphold hos oss. Vi trives best for å yte en utmerket service til alle gjestene våre for å maksimere opplevelsen hos oss. Vi har imidlertid lagt merke til at du ikke var helt fornøyd med tjenestene vi har levert. Vi beklager alle ulemper som er forårsaket og sikrer at vi prøver vårt beste for å få bukt med disse bortfallene i tjenesten. Det er gjennom konstruktive kommentarer som de ovennevnte at vi har vært i stand til å vokse raskt de siste årene. Nok en gang takker vi for din anmeldelse av eiendommen vår og ser frem til å se deg snart igjen. Takk skal du ha, Vennlig hilsen Salgssjef

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overraskende bra etter å ha kjørt veien inn til hotellet. Absolutt en hidden secret.
2020년 1월에 1박 숙박함
답변 제공: Amagi Aria 님, 2020년 2월 5일
Kjære gjest, Hilsen fra Amagi Aria- Negombos skjulte hemmelighet !. Vi takker for det siste oppholdet ditt på Amagi Aria og for å rose hotellet i alle mulige aspekter. Vi ser med glede fra anmeldelsen at du har hatt et minneverdig opphold hos oss. Vi vil absolutt dele dine følelser med teamet vårt, og de vil uten tvil glede oss over å høre positive tilbakemeldinger om deres forpliktelse til service. Nok en gang takker vi for din oppmuntrende anmeldelse om Amagi Aria og gleder oss til å se deg snart. Takk skal du ha Vennlig hilsen Salgssjef

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Zimmer war sehr gut gelegen mit einer wunderschönen Aussicht auf die Lagune. Das Zimmer war sauber und freundlich eingerichtet. Wenn im Badezimmer auch noch ein Duschschlauch vorhanden wäre und nicht nur die Deckenbrause, wäre es auch für die Frauen praktischer zum Duschen.
2020년 1월에 2박 숙박함
답변 제공: Amagi Aria 님, 2020년 1월 16일
Lieber Gast, Grüße aus Amagi Aria-Negombos verborgenem Geheimnis! Wir danken Ihnen für Ihren letzten Aufenthalt im Amagi Aria und dafür, dass Sie das Hotel in jeder Hinsicht gelobt haben. Wir freuen uns, aus der Bewertung zu entnehmen, dass Sie einen unvergesslichen Aufenthalt bei uns hatten. Wir werden Ihre Meinung mit Sicherheit mit unserem Team teilen und zweifellos freuen sie sich über positives Feedback zu ihrem Engagement für den Service. Nochmals vielen Dank für Ihre ermutigende Bewertung zu Amagi Aria und freuen uns auf ein baldiges Wiedersehen. Vielen Dank Mit freundlichen Grüßen Verkaufsleiter

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Semesterhotell eller träningsläger?
Hotellet anlitades för stora team-building konferenser vilket bla innebar att man väcktes av 100 personer som stod och vrålade på gräsmattan, tog selfies vid poolen och i princip invaderade hotellanläggningen. Kombinationen med semesteranläggning fungerar inte.
Avslutningen på teambuilding konferensen, 100 personer uppdelade i grupper utspridda över hela anläggningen.
2020년 1월에 6박 숙박함
답변 제공: Amagi Aria 님, 2020년 1월 16일
Kära gäst, Hälsningar från Amagi Aria-Negombos dolda hemlighet !. Vi tackar uppriktigt för din senaste vistelse hos oss. Vi trivs bäst för att erbjuda en utmärkt service till alla våra gäster för att maximera deras upplevelse med oss. Vi har dock lagt märke till att du inte var helt nöjd med de tjänster vi tillhandahåller. Vi ber om ursäkt för alla besvär som orsakas och säkerställer att vi försöker vårt bästa för att komma till rätta med dessa brister i tjänsten. Det är genom konstruktiva kommentarer som ovanstående som vi har kunnat växa snabbt under de senaste åren. Återigen tackar vi för din recension på vår fastighet och ser fram emot att träffa dig snart igen. Tack, Uppriktiga hälsningar Försäljningschef

10/10 - 훌륭해요

Anna-Lena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel!
Amazing hotel with big modern room, nice pool and veranda just at the seaside. Thehotel felt very luxurous and was perfect situated 15 minutes from Colombo Airport.
2020년 1월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 1월 11일
Dear Anna-Lena, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

8/10 - 좋아요

Victor

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 1월 9일
Dear Victor, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in rating us. We are delighted with your high review score of us and Thank you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goog hotel
2019년 11월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 1월 8일
Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

10/10 - 훌륭해요

Serhat

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and relaxing hotel in Negombo.
Supert nice hotel. Very quite there compared to noisy Sri lanka. Loved the view of the water. Big rooms and super staff. Close to the apartment. Great place to relax.
2019년 12월에 2박 숙박함
답변 제공: Sales Manager 님, 2020년 1월 7일
Dear Serhat, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

10/10 - 훌륭해요

Irina

2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Toomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Sales Manager 님, 2020년 1월 6일
Dear Guest, Greetings from Amagi Aria- Negombo's hidden secret!. We thank you for your recent stay at Amagi Aria and for commending the hotel in every possible aspect. We are pleased to note from the review that you have had a memorable stay with us. We will certainly share your sentiments with our team and no doubt they will be delighted to hear positive feedback about their commitment to service. Once again we thank you for your encouraging review on Amagi Aria and look forward to seeing you soon. Thank you Sincere regards Sales Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: Sales Manager 님, 2019년 12월 30일
Dear Guest, Greetings from Amagi Aria-Negombo's hidden secret!. We sincerely thank you for your recent stay with us. We thrive our best to provide an excellent service to all our guests to maximise their experience with us. However we have noticed that you were not entirely satisfied with the services that we have provided. We sincerely apologise for any inconvenience caused and ensure that we would try our level best to overcome these lapses in service. Thank you, Sincere regards Sales Manager

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
A lovely hotel. Staff were very pleasant and attentive.
2019년 12월에 1박 숙박함
답변 제공: General Manager 님, 2019년 12월 24일
Dear Alison, Thank you for choosing Amagi Aria as your preferred holiday destination in Negombo and for the review posted on Expedia for the benefit of future travelers. It was indeed a pleasure to have served you and look forward to your next visit, hopefully in the near future to welcome you and serve you even better. Best wishes for a holiday season filled with joy and happiness and a great New Year 2020 to you and your loved ones! warm regards, Janaka J General Manager

10/10 - 훌륭해요

Margo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Negambo gem
Excellent resort great view over lagoon. Rooms were big and comfortable. Air conditioning was great. Good to have a balcony. Organised a car through hotel to pick us up at airport and it was there waiting which was good as flight arrived late at night. Food in restaurant good. Organised car and driver through hotel to do sightseeing. Staff were excellent always friendly polite and so helpful. Would highly recommend this hotel. It is in Negambo not far from airport on lagoon. You don’t get any of the traffic of Colombo.
2019년 12월에 1박 숙박함
답변 제공: General Manager 님, 2019년 12월 21일
Dear Guest, Thank you for the lovely review posted giving feedback of your recent holiday experience at Amagi Aria which will immensely benefit our future guests. We look forward to welcome you back in as and when your travels bring you closer to us hopefully in the near future. Warm regards, General Manager

8/10 - 좋아요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: FOM 님, 2019년 12월 21일
Dear Guest, Thank you for your rating on Expedia with related to your recent stay with us and looking forward to welcome you back. Warm Regards, The management

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Management Team 님, 2019년 12월 19일
Dear Guest, Thank you for your feedback and looking forward to welcome you in the near future if your holidays do bring you back to Sri Lanka ! Warm Regards, The Management Amagi Aria